Are you having problems with your Volkswagen? Let our team of motoring experts keep you up to date with all of the latest Volkswagen issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Volkswagen in one spot to help you decide if it's a smart buy.
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Glad we could be of help. It's also nice to know that VW is on the case and fixing issues that crop up on customers' cars.
It is not normal for tyres to scallop, on the Caddy or any other vehicle. To find they are scalloped at the first service is most unusual and you would have to think there is something amiss with the car or tyres. If the tyres have been correctly inflated you would have to suspect there was something wrong with the alignment of the car. Have it checked by an independent suspension specialist to get an unbiased opinion.
There have been a couple of recalls relating to the DSG gearbox, the latest being in November and affecting model year 2013 vehicles. The earlier one, in June this year, affected vehicles produced between 2008-2011. From that you would have to believe that most models with the DSG gearbox are afflicted with the problem. The current models have DSG gearboxes and there's no reason to think that VW will move away from the technology. It is brilliant technology if it works, and you can only assume that they will get the bugs ironed out and when they do it will be a very good gearbox. I couldn't advise you to change to another brand, that's a decision for you and you alone, but if you are concerned about the DSG technology then look around at other makes. But in doing that remember that many companies are going to DSG technology as well as VW, so check to see what gearboxes are being used by any alternative make you might choose to switch to.
There have been some reported issues with the fuel pump failing, but when it happens the engine just shuts down and won't restart. There are also reported issues with the solenoid injectors used, and I suspect that could be where your issue lies. I would take it back to your dealer and demand it be investigated and fixed.
The guy from VW is correct, it is a big, heavy and powerful vehicle set up to handle like a sports car with big wheels and low-profile tyres, and aggressive wheel alignment. I have no doubt that the alignment has been checked and found to be within specification. You could perhaps go to an independent suspension specialist and have them attempt to adjust the alignment to give you better tyre life. You could buy smaller wheels and higher profile tyres, which are likely to improve your tyre life.