Volkswagen Problems

Are you having problems with your Volkswagen? Let our team of motoring experts keep you up to date with all of the latest Volkswagen issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Volkswagen in one spot to help you decide if it's a smart buy.

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VW recalls 2.6m cars worldwide, over 44,000 in Australia
By Joshua Dowling · 15 Nov 2013
Volkswagen has issued a worldwide recall of 2.6 million vehicles --including more than 44,000 cars in Australia -- for possible fuel leaks, electrical faults and gearbox problems.It is the second significant recall in Australia in five months for the German car maker, which is suspected by industry observers of taking shortcuts in its bid to overtake Toyota to become the world’s biggest car maker by 2018.The recall comes as the Victorian Coroner today announced there was no evidence of a mechanical fault with a Volkswagen Golf involved in a fatal crash in Melbourne in 2011.The car was struck from behind by a truck. The coroner investigated the incident after it was alleged the car lost power suddenly, following similar complaints from other Volkswagen owners.The vehicles in the latest recall include more than 17,000 Tiguan SUVs because "a fuse may blow … thus resulting in failure of one of the two vehicle light circuits".Approximately 16,000 Volkswagen Amarok pick-ups are being recalled because "some Amarok utes with a 2.0-litre turbo diesel engine may be affected by leaks to the fuel pipe within the engine compartment".Furthermore, about 11,000 Volkswagens across various models equipped with the company’s controversial twin-clutch automatic "DSG" gearbox will be recalled because "electric malfunctions could occur in rare cases in the gearbox power supply if synthetic gearbox oil is used".In June 2013 Volkswagen recalled more than 25,000 cars in Australia for gearbox problems after a fortnight of unprecedented pressure from disgruntled customers, following the announcement of the Victorian Corner's investigation.The vehicles affected in the June 2013 recall were built between June 2008 and September 2011 and included the Golf hatchback, the Jetta sedan, the Polo hatchback, the Passat sedan and wagon and the Caddy van.Complaints highlighted in the lead-up to that campaign included cars that conked out or lost power suddenly, high oil use, and gearbox reliability issues.Several customers reported having their engines and/or gearboxes replaced while others complained about the  $5000 to $10,000 expense of fixing these parts once the warranty had expired.In addition to the previous recall announced in June, Volkswagen Australia also called about 2800 diesel cars back to dealerships for inspection.The company says anyone experiencing faults with their Volkswagen to contact their local Volkswagen dealer.Volkswagen Australia has set up a dedicated customer service line to answer customer queries -- 1800 504 076. 
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VW recalls 2.6m cars, over 44,000 in Australia
By Staff Writers · 15 Nov 2013
Volkswagen is issuing recalls and advisories for about 2.6 million vehicles world-wide, including about 43,700 in Australia, for a range of three defects. The Australian vehicles include more than 16,700 Tiguan SUVs recalled for a fault that means a fuse can blow, causing one of the two vehicle light circuits to fail. About 16,000 Volkswagen Amarok utes are being recalled because of fuel pipe leaks affecting the 2.0-litre turbodiesel engine.The remaining 11,000 cars range across various models that have VW's twin-clutch automatic DSG gearbox, in which an electrical defect could occur if synthetic gearbox oil is used," Volkswagen says..A large proportion of the 2.6 million global recall is in China -- VW's largest market -- after a problem was found there in the same gearbox that triggered a recall earlier this year. The Chinese recall affects 750,000 Volkswagen and Audi vehicles that use the Chinesee-built DSG gearbox there.  Vehicles on the China recall list include the Volkswagen Golf, Beetle and Passat and several Audi models.It's the second recall this year on the DSG. In June more than 25,000 Australian cars were recalled for gearbox problems after pressure from disgruntled customers. Those vehicles included the Golf hatchback, Jetta sedan, Polo hatchback, Passat sedan and wagon and the Caddy van.Volkswagen said it is recalling 800,000 (2008-11) Tiguan SUVs and 239,000 Amaroks around the world, bringing the total number of cars affected in the three safety actions to 2.6 million.While the number of vehicles is large, analysts estimated the cost of the repairs could be relatively small. Still, the fresh problems that have surfaced with the gearbox might further dent Volkswagen's reputation in China and strain its relations with its local venture partner, SAIC.The gearbox only has problems in hot and humid climates, said Volkswagen spokesman Peter Heinz Thul. In warm climates, additives in the synthetic oil can damage the electronics. VW is proposing to replace the oil with a mineral oil that has been used previously without problems, Mr. Thul said.Volkswagen issued a recall in March in China for nearly 400,000 vehicles to fix an electronic malfunction on the same DQ200 gearbox. It said the problem was resolved with a software fix.VW officials told Chinese regulatory officials about the most recent problem earlier this week, Mr. Thul said. The automaker then agreed that a recall should be issued.Volkswagen Australia is yet to determine the impact on local models for this latest recall, but will "ensure these recalls are conducted promptly and efficiently", according to Managing Director John White, and relevant owners will be notified by mail.This latest recall follows the 25,928 Volkswagen vehicles recalled in June over similar issues with DSG transmissions manufacured between 2008-11, of which 40 per cent have been rectified to date and is expected to be completed next year.Volkswagen Australia says that this progress is in line with the timeframe anticipated, and that vehicles already attended to will not be affected by this new recall as their transmission fluid will have already been replaced.The company says concerned owners should contact their local Volkswagen dealer or can call a dedicated customer service number: 1800 504 076.
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2011 VW Golf golf rattling engine resolved
Answered by Carsguide.com.au · 03 Jan 2014

Glad we could be of help. It's also nice to know that VW is on the case and fixing issues that crop up on customers' cars.

Abnormal tyre wear on VW Caddy
Answered by Carsguide.com.au · 03 Jan 2014

It is not normal for tyres to scallop, on the Caddy or any other vehicle. To find they are scalloped at the first service is most unusual and you would have to think there is something amiss with the car or tyres. If the tyres have been correctly inflated you would have to suspect there was something wrong with the alignment of the car. Have it checked by an independent suspension specialist to get an unbiased opinion.

Shudder shifting transmission VW Passat 118TSI DSG
Answered by Carsguide.com.au · 06 Dec 2013

There have been a couple of recalls relating to the DSG gearbox, the latest being in November and affecting model year 2013 vehicles. The earlier one, in June this year, affected vehicles produced between 2008-2011. From that you would have to believe that most models with the DSG gearbox are afflicted with the problem. The current models have DSG gearboxes and there's no reason to think that VW will move away from the technology. It is brilliant technology if it works, and you can only assume that they will get the bugs ironed out and when they do it will be a very good gearbox. I couldn't advise you to change to another brand, that's a decision for you and you alone, but if you are concerned about the DSG technology then look around at other makes. But in doing that remember that many companies are going to DSG technology as well as VW, so check to see what gearboxes are being used by any alternative make you might choose to switch to.

Golf diesel engine rattles
Answered by Carsguide.com.au · 22 Nov 2013

There have been some reported issues with the fuel pump failing, but when it happens the engine just shuts down and won't restart. There are also reported issues with the solenoid injectors used, and I suspect that could be where your issue lies. I would take it back to your dealer and demand it be investigated and fixed.

VW Touareg Dunlop tyre problems
Answered by Graham Smith · 13 Dec 2013

The guy from VW is correct, it is a big, heavy and powerful vehicle set up to handle like a sports car with big wheels and low-profile tyres, and aggressive wheel alignment. I have no doubt that the alignment has been checked and found to be within specification. You could perhaps go to an independent suspension specialist and have them attempt to adjust the alignment to give you better tyre life. You could buy smaller wheels and higher profile tyres, which are likely to improve your tyre life.

Used Volkswagen Polo review: 2010-2012
By Graham Smith · 05 Nov 2013
Small cars no longer equate to poverty as they once did, today's little models are safe, perform well, and come packed with features.
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Used Volkswagen Jetta review: 2009-2011
By Graham Smith · 10 Dec 2013
Graham Smith road tests and reviews the used Volkswagen Jetta 2009 - 2011.
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Used Volkswagen Passat review: 2008-2011
By Graham Smith · 06 Jan 2014
Most carmakers have a hot car division dedicated to turning mundane everyday drivers into fire-breathing, tyre-shredding, road-burners, and VW is no different.
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Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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