Are you having problems with your Toyota Corolla? Let our team of motoring experts keep you up to date with all of the latest Toyota Corolla issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Toyota Corolla in one spot to help you decide if it's a smart buy.
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It can be very distressing when a new car has a problem that the dealer can’t solve, but at this stage the dealer is trying to fix it so your father should remain calm and support the dealer in his efforts. At the same time he should be firm with the dealer and insist that the dealer demonstrate to him that the car is indeed fixed. Hand the car over to the dealer and leave it with them, and do not take it back until he is convinced the problem is fixed. We don’t have “lemon” laws in this country so getting a replacement vehicle is up to the discretion of the carmaker, in this case Toyota. I don’t believe you have got to the point where a replacement is justified.
Under the Australian Consumer Law introduced in January 2011, a consumer can request a refund or a replacement for persistent problems if the car doesn’t do the job it’s supposed to do.
If you look at the servicing costs individually they might seem expensive, but if you consider that you're getting your car serviced for the first 60,000 km, which could be up to three years, for $780 in total. That would appear to be reasonable value.
The tyres she has bought in the past are very cheap ones and I would suggest she should look at a better quality tyre, such as a Michelin the next time if she wants better mileage. She could also have the alignment checked to make sure all is in order in that area as well.
Yes, I do think you have a case, and a good one at that to have Toyota repair the seal at its cost. In the first instance ask the dealer to make a claim against Toyota, if that fails, go direct to Toyota’s customer assistance people and present your case directly. In the event you are told you need a new clutch, don’t automatically agree, have the dealer explain why it needs replacing at such low kays.
Given that it runs well once started it's most unlikely that it's the fuel pump or damaged fuel lines as the mechanic has suggested. If it's a fuel problem it's likely to be a sensor that's not telling the computer how much fuel to inject into the engine at start-up.
If it hasn't been changed before it's long overdue, on time and on mileage. Toyota service specialists recommend changing every 100,000 km and/or five years, and the risk is too great to ignore the recommendation.
Yours is not the first complaint we’ve had about a sulphur smell in a newish Corolla. You could change the brand of petrol you use, and have the catalytic converter checked.
No, it's not a regular maintenance item and it's most unusual that shock absorbers would need replacing at such low kays. She would have been better off to seek a second opinion before accepting the advice.