Buyer Guide

Used Audi Q3 review: 2012-2018
By David Morley · 11 Sep 2019
Released in Australia in 2012, the Audi Q3 is a compact SUV that shares a lot of engineering (and competes) with the Volkswagen Tiguan.
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Used Holden Captiva review: 2006-2017
By David Morley · 11 Sep 2019
By the early part of this century, it was painfully obvious that nobody was going to survive selling or making cars here if they didn’t have an SUV in their showrooms.Ford took the step of designing and building the Territory here, but Holden’s first attempt was the neither fish-nor-fowl Adventra.But instead of having a post-Adventra crack at another local SUV, Holden simply dipped into the General Motor’s-owned Daewoo grab-bag and came up with this, the South Korean-built Captiva.Not that buyers were worried, and the Captiva sold rather well, beginning in 2006, and getting a facelift for 2012. By 2018, it was missing from Holden price-lists.But time and kilometres have revealed that just because a car has a Holden badge, doesn’t necessarily mean it’s Holden-tough.How many seats you need will be the big test here as the Captiva was a medium-size SUV wagon which was available with five or seven seats.From there, it gets pretty complicated, so make sure you know exactly what Captiva you’re looking at in the dealer’s yard, to make sure you don’t pay an all-wheel drive price for a front-wheel drive vehicle.Use this information as a broad guide and assess each individual car on its own merits.Along the way there were a variety of steps on the price list, so the Captiva covered a range of budgets.The very first batch of Captivas arrived with an Australian-made V6 petrol engine and all-wheel drive.But by 2007, Holden had expanded on that to include the then-sexy option of a turbo-diesel which could also be had as a front-wheel drive to save a few dollars.Trim levels started with the SX, CX and LX models and there was also a top-of-the-range Maxx model which was actually based on a slightly different vehicle and was a little shorter overall but had similar interior dimensions.In late 2009, Holden moved to simplify the range and instituted the Captiva 5 and Captiva 7 (named for their seating capacities) but stuck with the SX, CX and LX tags.How was that simpler? Well, the Captiva 5 became a petrol four-cylinder only model, while the Captiva 7 could be had with the turbo-diesel or petrol V6.March 2011 saw a facelift and 'Series 2' badge with squarer styling and a revised cabin, while the Captiva 5 could now be had with the four-cylinder petrol front-drive or the turbo-diesel and all-wheel drive, making things as complex as they had ever been.But the Series 2 also bought a new V6 petrol engine, a smaller 3.0-litre unit shared with Aussie Commodores as well as a new flagship badge, the LTZThe final fiddle came in 2015 when Holden changed tack again, offering just a single model with the trim level determining the rest.So, a Captiva LS was a five-seater with the option of seven seats while the LT and LTZ got seven seats as standard.The petrol four-cylinder was standard on the LS and the V6 was standard on the LT and LTZ. The turbo-diesel could be optioned on either.All-wheel drive was reserved for the upper-spec LT and LTZ models.Got all that?The point is that you really need to make sure a particular car has the options and driveline you want.And because there were so many permutations and spec changes along the way, each car needs to be taken on its own merits.All Captivas over the years have featured standard equipment that included alloy wheels, MP3 compatibility, cruise-control, remote central locking, power windows and mirrors and an immobiliser.The later the build-date the better the level of standard equipment will be, and later, high-spec Captivas had decent stereos, lots of electrical gear and leather seats.That could include anything from a GPS navigation system (sat nav), Bluetooth connectivity, keyless entry, and a touch screen. Apple CarPlay was standard on later models, so don’t take the seller’s word for it that it’s fitted.Some Captivas were optioned with a sunroof, a DVD player with screens for the back seat, while additions like air conditioning and a CD player and radio were standard in all versions.Because the Captiva was largely a private-buyer model (not a fleet model) owners tended to add accessories.Sweeteners at the dealership often included floor mats and (for a while) side steps (of questionable value) while plenty of owners added nudge bars, alloy rims and other features that don’t actually add much (if anything) to the resale value.But the Captiva was never seen as sporty, so don’t bother looking for one with a rear spoiler or body kit.What you might find, however, is a Captiva from a regional area which may have a bull bar and a light bar, although the space saver spare tyre turned off a lot of country buyers.You won’t immediately pick the Captiva’s interior as a Holden, but it is pretty generic stuff with the usual plastics and the odd splash of chrome here and there.There are enough cupholders and air vents to keep everybody happy but the Captiva suffers from the one thing that afflicts a lot of these vehicles.When you have all seven seats occupied, there’s precious little boot space in the back despite the Captiva having similar internal dimensions to its comparably sized competitors (which share the same problem).It’s no accident you see a lot of SUVs in the school holidays towing trailers to increase their luggage capacity. Roof racks (and the Captiva features roof rails as standard) are another way around this problem.The seven-seat version rules out a cargo barrier or luggage cover, but you might find a five-seater with such features.While practical enough in its layout, the Captiva could be a bit noisy on coarse-chip roads.The Captiva presented buyers with the classic diesel versus petrol dilemma.The only engine available on the very first Captivas was a 3.2-litre V6 petrol engine which made 169kW of power and 297Nm of torque.It was smooth in normal use but could get a bit raucous if you revved it out which, with a full load of bodies and luggage on board, was sometimes necessary.The 2.0-litre turbo diesel in the first model made 110kW and a beefy 320Nm and, unlike the V6, could also be had with a five-speed manual option, although you’ll be doing well to find one.Despite the lack of engine size, the motor used a turbocharger to boost power and a diesel particulate filter to reduce emissions.In any case, the automatic transmission worked very well with the way the turbo-diesel made its power, and the engine provided the sort of effortless oomph that made diesels so sexy back then.Despite that, it had slightly less towing capacity (1700kg plays 2000kg) than the petrol version, but a tow-bar was still a popular accessory on a diesel Captiva.The 2009 facelift – for the 2010 model year - brought with it a new entry-level engine, a 2.4-litre capacity petrol four-cylinder that was only available in front-drive.With engine specs of 103kW and 220Nm, it was pretty breathless and didn’t like hills at all.It’s very much the poor relation these days.Other variants were available with a choice of AWD (4WD) or front-wheel drive. The latter will use a little less fuel.The major facelift in 2011 saw the 3.2-litre V6 replaced by a slightly smaller, 3.0-litre unit with similar specifications that was also found in base-model Holden Commodores at the time.Although smooth and technically more efficient, the smaller size meant the new V6 produced its power and torque (190kW/288Nm) very high in its rev range, so it needed to be worked hard all the time and full use made of the six-speed automatic transmission.That wasn’t helped by the kerb weight of a V6 Captiva which was getting close to 1800kg.And while the V6 was getting smaller, the turbo-diesel actually grew, to 2.2 litres, and in the process now made 135kW and a full 400Nm, making it the one to have, especially since its real-world fuel economy was actually very good.That was helped by a fuel tank capacity of 65 litres, giving a decent range.Compared with the SUVs the Captiva was selling against, the driving experience was nothing out of the ordinary.Beyond that, the Captiva also paid the price for its ride height: The stiff springs that attempted to tame the body roll in any car with such a high centre of gravity also spoiled the ride quality on anything less than a perfect surface.Low profile tyres on alloy rims didn’t help one bit.The all-wheel drive models were also fairly heavy cars for their size, and that also had an effect on how they steered and cornered.Fundamentally, there were more dynamic, more fun-to-drive alternatives from other makers.In performance terms, the Captiva was a mixed bag.The lower fuel consumption diesel (particularly the later, 2.2-litre one) had a very unruffled feel and was able to use its torque to great effect.The four-cylinder petrol, meanwhile, was simply underdone and even though, on paper, the V6 had what it took, the reality was a bit different.Even though it lacked the diesel fuel economy advantage, the V6 didn’t really make up for it in any major way, apart form a small performance advantage, yet 0-100km/h still took at least eight seconds.The earlier 3.2-litre version wasn’t too bad, but the later 3.0-litre unit with its sky-high power and torque peaks needed to be flogged along to get decent performance.And when you did that, your fuel mileage could take a real dive around the city and suburbs.The automatic gearbox in the later V6 also seemed to sometimes lose the plot and either forget what gear it was in, or have trouble deciding on which gear to select next.As for the optional all-wheel drive platform, well, don’t go looking for an off-road review.With limited ground clearance (and Holden didn’t offer a lift kit) the Captiva’s all-wheel drive might be of use if you’re visiting the snowfields, but in terms of heading into the bush, forget it; the Captiva had zero off-road pretensions.The Captiva wasn’t tested for a safety rating by ANCAP when brand-new, but it did undergo testing according to EuroNCAP standards.The first-generation Captiva scored four stars, while the post 2011 models scored the maximum five stars.In ANCAP’s local used-car assessments, the same models scored three and four stars respectively.All Captivas got front and side airbags and most of them also had side-curtain airbags covering the third row of seats.The exception to that was the very early (pre-2007) base-model car (SX) which did without the curtain bags.Traction-control and stability control were standard fitments from day one, but if you want electronic brake-force distribution, hill-decent control, brake-assist and roll-over control, you need to buy a Captiva with a build date after the 2011 face-lift.High spec second-gen cars (LT and LTZ) got a standard reversing camera while parking sensors were standard on the LX from 2007.All Captivas sold in Australia had ISOFIX child-restraint mounts.Sold at a time when diesel engines were the new black, a turbo-diesel Captiva carries the same caveats, issues, complaints, problems, common faults and reliability issues as any other make or model diesel with a soot filter fitted.That surrounds the possibility of the filter never getting hot enough to clean itself and if that happens, you’re looking at big bills to replace the filter.The turbo-diesel engine also required replacement of the toothed rubber timing belt at 90,000km, so be very wary of a diesel Captiva with 85,000km that seems like a steal.The earlier 2.0-litre diesel was also prone to bearing failure in the rocker arms, a problem made worse by a lack of servicing.Holden eventually even issued a recall to fix the affected vehicles.The petrol V6 engine uses a timing chain rather than a belt, but these are prone to stretching, at which point they require replacement.Given the east-west engine location in the Captiva, this is not an easy (nor, therefore, cheap) job.The problem is more likely to crop up in cars that have suffered skipped oil changes, so a look at the service handbook will tell you a lot.The first signs of a stretched timing chain might be a rattling noise from the top of the engine when it’s hot, or a `check-engine’ light on the dashboard as the computer becomes confused by the slack chain.The V6 has also been accused of rough running and a poor idle and the industry fix is to fill the tank with premium ULP rather than the standard brew.That will often fix the problem but adds considerably to the running-cost bottom line.The other fix for the same problem is sometimes to replace the oxygen sensor.Again, a bung sensor will often trigger a dashboard light but some Captivas have also taken it upon themselves to randomly switch on their `ECU’ light.Some owners have reported replacing the on-board computer multiple times to try to fix this and other electrical problems, including a sudden loss of power which the trade reckons is a faulty connector in the wiring harness.In that case the fix is simple; the connector which has acquired moisture needs to be dried out and re-sealed, but that’s only possible once the problem has been diagnosed.Anybody who has replaced tyres on a Captiva may also have discovered that the vehicle seems very difficult to wheel-align correctly.The wheel-alignment industry reckons the Holden is very hard to accurately set-up, but incorrect camber settings (in particular) will lead to accelerated tyre wear.The Captiva doesn’t seem too prone to automatic transmission problems, apart from getting used to the sometimes patchy shift pattern that seems part and parcel of the vehicle.All Captivas also fall under Holden’s lifetime capped price servicing regime which was announced a couple of years ago, so the ongoing service cost should be contained.But you won’t find details in the owners manual (since the scheme is retrospective) and you’ll need to talk to a Holden dealer for the full details.On the recall front, the Captiva has been recalled to check some diesel models for a variety of potential fuel line faults that could have created a leak as well as a batch of early cars from 2006 to check for a missing clip on the brake linkage.Perhaps the most serious recall, though, was to check for a steering shaft that could become disconnected, leading to a total loss of steering control.Check with a Holden dealer to see what recalls affect a particular car and whether they’ve been carried out.MORE: If anything crops up, you’ll probably find it on our Holden Captiva problems page.Seven-seat option can't save it from ordinary dynamics and quality.
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Hyundai Getz 2007: Price guide
By Graham Smith · 16 Aug 2019

What would be the price on a 2007 Hyundai Getz with only 48,000 km on it?

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Maserati GranTurismo 2015: Is it reliable?
By Graham Smith · 16 Aug 2019

How would you rate the 2015 Maserati GranTurismo in overall reliability?

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What's a reliable car with turbo?
By Graham Smith · 16 Aug 2019

I'm 17 and looking to buy a car next year. I have a budget of under $16,000. Are there any reliable cars preferably with a turbo?

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What is the bet car for towing?
By Graham Smith · 16 Aug 2019

We are a family of four looking to tow a full-size caravan (3000 kg+) on a trip around Australia. We would only like to pay a maximum of $40,000. I am 6 foot 4 inches so don't fit in many 4WDs. Can you please advise what car would be the best option for both purchasing and spare parts if things go wrong along the way?

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Car fabric and leather protection: Is it worth it?
By Iain Kelly · 14 Aug 2019
Keeping your car factory fresh and well looked-after is a hard task in Australia.
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What is the trade-in value of my vehicle?
By Stephen Corby · 14 Aug 2019
If you’re one of those people who likes driving a hard bargain even more than they like driving a car, the process of upgrading to a new vehicle opens up all kinds of exciting opportunities. But where does the greatest value lie; trading in your car and getting the maximum return from a dealer, or selling privately and using the cash towards your new machine?Are you likely to get more Mazda 3 trade-in value from a car dealer who’s desperate to do you a deal, and grab his commission by selling you a new car? Or are you better off selling your used Hyundai i30 on the open market and taking that cash into the dealer to drive yourself a bargain that way?Obviously the resale value - what you’ll get selling a Toyota Corolla privately - and the Toyota Corolla trade-in value - what you’ll get from a dealer who’s trying to put you in a new one - are likely to be two different things.Fortunately, when you want to get a car valuation estimate, a Hyundai Tuscon's trade-in value for example, you can check out these figures by using the CG Price Tool which will make the research part of the decision a lot easier, but there are other factors to consider.Selling privately is clearly going to involve a lot more work on your part, as you’ll have to advertise your vehicle and go through the process of selling it - preparing your Kia Stinger for sale, for example, showing it to prospective buyers, potentially letting them test drive it and then negotiating the best price. For people who love the cut and thrust of negotiating, this can be a lot of fun, but it’s definitely not for everybody, which makes the trade-in option more attractive, even if there’s a chance it won’t net you quite as much money.And that is, essentially, the trade-off of trade-in value. A dealer will make the process easier, but it might cost you more than you’re willing to soak up. On the other hand, going private will cost you time. And time is money.The other option, of course, is that you can sell your car to a used-car dealer, which might be attractive if you’re in a hurry or you need the cash, but it’s unlikely that the Ford Ranger trade-in value, for example, will be as high.Even if you are considering selling privately, there’s no harm in at least hearing what a dealer would offer you and finding our what your Mazda CX-5’s trade-in value is.Be sure to get your car properly cleaned and detailed before trying to negotiate a price, just as you would if you were selling privately. And the key word is “negotiate”, remember that a dealer’s first offer is just that, an offer, and they always have room to move. Also remember that you, as the seller/buyer are in a strong position and if you don’t like their offer, you can take your business, and your car, elsewhere.Always remember that the dealer is likely to offer you anywhere up to 30 per cent less than he or she believes they can sell your car for later, and if it’s worth that much more, you might be able to get that figure for yourself.Once you’ve got a price from the dealer, check our Price Tool and search for similar listings to see if you can do better privately. Then it simply becomes a question of how much convenience is worth to you - time vs money.As is always the case, the newer, cleaner and straighter your car is - and the fewer kilometres it has on the clock - the better price you’re going to get.It’s also worth considering getting an independent evaluation of the trade-in value of your car before you approach a dealer.It’s also important, when negotiating, not to get too focused on the price your’e getting for your car, because what you really need to focus on over all is the changeover price - the amount you’re going to have to pay for your new car once the trade-in value of your car is deducted.Let’s say you’re looking at a Mazda 3’s trade-in value, and you think it should be worth $15,000. The new car you want to buy is worth $30,000, or at least, that’s what it’s listed at. If the dealer says he can give you $12,000 for your car, but that the changeover price will be just $14,000, you’re still ahead, because he’s discounting your new car to meet you in the middle.The fact is that some cars simply have better residual values than others, meaning a dealer will be confident he can sell your car for a good price, so he’ll be wiling to offer you more for it. A Toyota Corolla’s trade-in value will be different from a Kia Stinger’s trade-in value, for example, while a Mazda CX-5’s trade-in value will be different again. All the answers are on our Price Tool.The more desirable the vehicle you’re selling, the better off you’ll be, so consider that when asking ‘how much is my car worth?'.
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Do Australia's lemon laws protect you?
By Stephen Corby · 07 Aug 2019
I know what you're thinking; why should you care about lemon laws (essentially, laws designed to protect you if you've bought a car that turns out to be 'lemon', which is not so much a bitter fruit as a poorly built or defective motor vehicle)? You didn't buy a cheap and Chinese box of asbestos, and nor did you
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Subaru Impreza 2017: What's a good replacement?
By Graham Smith · 02 Aug 2019

I'm looking for a car to replace my written-off 2017 Subaru Impreza sedan and was hoping for some recommendations. I drive 40 km each way to work daily, with a combination of city and highway driving, so fuel efficiency is really important. Reverse parking camera and either sat-nav or Android Auto and Apple Car Play are a must, and I'd like to be able to fit a large suitcase without too much effort. Ideally, I'd prefer not to spend more than $25,000. What would you suggest?

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