What's the difference?
Did you know SsangYong translates to ‘Double Dragon’?
How friggin’ cool is that? Far cooler, at least, than the Korean brand’s history, which the word ‘tumultuous’ barely begins to cover.
After years of ownership woes and a near-bankruptcy, the brand came out the other side with enough stability to field a range of new vehicles, courtesy of its ambitious new owners - Indian giant Mahindra & Mahindra.
The Tivoli small SUV is the first car to launch under the new, cashed-up leadership and when it landed in Korea in 2015 it was solely responsible for the ‘Double Dragon’ brand turning its first profit in nine years.
Fast forward a few years, and a re-booted SsangYong is again confident enough to enter the Australian market, with a four-pronged, all-new SUV assault.
So, does the Tivoli have what it takes to break into our highly competitive small-SUV scene and help SsangYong pull a miraculous Korean turn-around, a-la-Hyundai?
I spent a week in the mid-spec Tivoli ELX diesel to find out.
According to the chief engineer for the Toyota C-HR, a second generation was never guaranteed for this uncharacteristically (for Toyota) design-led small SUV.
After the Corolla Cross came into existence, the top brass didn’t think the brand needed two similarly sized models in the line-up. So, why is it here, and is it any good?
The first question is easy to answer - the team drew the new C-HR up as a European model, built in hybrid-only and with enough key differences from the Corolla Cross to avoid the models competing.
The second question? Let’s find out.
I was asked the critical question while I had the Tivoli ELX on test – “Do you think people will buy this car?” After some time in thought, my answer was – “Not many… yet.”
Those who can look past the brand perceptions are getting an SUV which is damn near as good as anything on the market – and likely cheaper to run.
To that, you can say a lot of things: If only it cost slightly less. If only its rear was better looking. If only it had a five-star safety rating.
But here it is – the fact that the Tivoli can even hold a candle to its slick, finely tuned competition says a lot. The Double Dragon is back, and if it can afford to stick around for a while, perhaps it will stand a chance of putting the big players on notice.
There’s not much in terms of practicalities that are going to convince you the C-HR is a better option than Toyota’s other small SUV, the Corolla Cross.
Even other ‘stylish’ small SUVs like the Mazda CX-30, fuel savers like the electric MG ZS EV, or performance small SUVs like the Hyundai Kona N are more affordable than the GR Sport version of the C-HR.
In the case of this car, unlike most of its Toyota stablemates, buyers will likely be making a decision from the heart based on exterior styling and its interior rather than value or practicality.
And who would anyone be to tell you not to buy a car you like for its styling?
SsangYong is hardly a brand known for its consistent or good-looking design. In the past, the brand has floundered between the squared-off lines of the Musso and the unresolved bulbous curves of the last-gen Korando.
The brand’s re-launch has finally brought it up to speed, with every car across its range featuring a consistent design language. It’s improved out of sight, but still isn’t without its flaws.
Up front, there’s an angry-looking, squared-off horizontally slotted grille, with angles galore wrapping around the small SUV’s sides.
The angles continue up the A-pillar and across the roof for a squared-off, European-influenced roofline.
Then, around the back things get… strange. A pronounced curvy ridge makes its way over the rear wheels and into a rounded-out boot. It seems at odds with the angular rear glass and lower garnish.
There’s just way too much going on around the back; it’s overly styled. The chintzy chrome finish around the lower reflectors doesn’t help, nor do the big round SsangYong badge and bold ‘T I V O L I’ typeface.
The 16-inch alloys on the EX and ELX grade are a simple 10-spoke matte-silver. They’re nothing special, but at least they're easy to clean.
Inside, things are also mixed. There’s plenty of good and bad. The seats are clad in a robust cloth with plenty of sponge for comfort, and there are sensibly placed soft surfaces in the doors and on the centre console for your elbows.
The dash has an aesthetically pleasing symmetrical theme to it and is finished mostly in decent plastics. The 7.0-inch media screen is pretty good, too, but the rest of the centre stack is a bit nasty and old fashioned.
There’s the mix of gloss plastic and silver surfaces, a giant climate control dial and the so-so buttons that litter its surface. It reminds me of Korean car designs past, like the Holden (Daewoo) Captiva and generations-old Hyundais. Credit where credit is due, though - it all feels much better built.
I’m actually a big fan of the Tivoli’s steering wheel, it has a ridged, chunky shape and is finished in a pleasing artificial-leather material. The function stalks behind it are solid, with rotary dials on them to control lights and wipers. As the primary touch-points for the driver it’s neat that they have a unique, SsangYong personality to them.
There’s a fair bit going on here compared to most of Toyota’s other products, much like the first generation, but being designed with Europe as the key market and Australia as a secondary means the styling team needed to take on some fairly fashionable brands.
All three variants of the C-HR are relatively close in aesthetics, with major differences being two-tone paint or specific trim elements for the top-spec GR Sport.
It uses new Toyota design elements that have been seen on some models already, the ‘c-shape’ lights have been used on the new Prius, which we no longer get in Australia, for example.
The black roof was also available on the previous generation, where this car has carried over the ‘egg-like’ silhouette from.
The overall relatively aquatic styling and shape must be for aerodynamic advantage - its chief engineer told us the drag coefficient is just 0.318Cd - but the removal of the rear wiper to lower drag might have been unnecessary for a city-focused small SUV.
The cabin isn’t as wild as the outside, which may be a let-down in some ways, though it’s still a little more visually interesting than its more mainstream stablemates.
The 64-colour ambient lighting changes based on settings including time of day or drive mode, but can be set to a specific single colour if you wish.
The centre stack on the dash is gently angled towards the driver with a small separation between it and the passenger, creating a slight ‘cockpit’ feeling.
Seats are made from different materials depending on the grade, though no real leather is used even in the GR Sport, where synthetic suede and leather are the main upholstery.
The cloth textiles are made from entirely recycled materials, while the synthetic suede is made from a little less than half recycled materials.
They don’t look cheap, but they also don’t look particularly luxurious.
The Tivoli might be a small SUV but it has a cavernous cabin. It’s seriously impressive and rivals some of the best players in this segment, like the Honda HR-V.
The front seat offers huge amounts of headroom, leagues of legroom, great space for your arms on either side and a fully telescopically adjustable steering wheel.
Storage is comprised of a shallow trench under the climate-control stack, decently sized cupholders in the centre console and doors, as well as a deep console box and a glovebox, which seems to disappear forever into the dash.
There’s also a rather odd trench cut out of the dash above the console box. It’s ridged and has a rubbery surface but seems useless for storing things, which will simply topple out when you accelerate.
As previously mentioned, there are comfortable surfaces for resting your elbows on for front occupants.
Room for back-seat dwellers is also excellent, with awesome legroom for the segment and leagues of airspace even for taller folk. There are the same padded elbow-rests in the doors and deep cupholders, but no air-conditioning vents or USB ports.
There are also weird elastic ropes on the back of the front seats for storing things (with mixed success) and a pull-down armrest.
The boot is rated at 423-litres (VDA), which is deceptively large (size-wise not far off the HR-V’s 437-litre space). The problem here is the shape of the boot itself. It’s deep from the floor to the retractable screen, and SsangYong says it will hold three golf bags, but it’s the narrow width and length which limit its potential.
I found it awkward to move some odd-shaped objects, like a heater and some boxes, and the high entry-point to the bootlid makes things a little difficult when moving heavier items.
Our ELX has significantly more room thanks to a space-saver spare under the boot floor. The Ultimate, which sits above has a full-size spare, further limiting boot space.
There are the same odd elastic ropes in the edges of the boot wall for smaller loose objects or cables.
When it comes to interior layout and ergonomics, there’s never much to criticise in a Toyota, unless playing it safe is a downside for you.
The buttons you’re most likely to use regularly, across the climate control, centre console and steering wheel, are all very obvious and easy to find, if a little uninspiring, as is wheel design itself - form definitely doesn’t sacrifice function here.
Welcome are the two large screens, the multimedia touchscreen a large 12.3-inch unit and the driver display either 7.0-inch or another 12.3-inch version depending on variant.
Toyota’s software is simple and accessible, using a few main menu sections, though many will likely bypass this with wireless phone mirroring.
Everything’s in a sensible place: a tall bottle in the cupholders won’t block access to anything, the phone charging pad is tucked away to minimise distraction, and Toyota has kept things like the gear selector and stalks behind the steering wheel relatively traditional.
While the interior feels a little dated by its many buttons and some of its simple graphics, there’s certainly something to be said for a welcome change from distracting screens and menus - if the aim was to not exclude Toyota’s older market, it seems like mission accomplished.
In terms of comfort and space, the C-HR makes pretty good use of its interior from the front, the seats are relatively comfortable and visibility is fine, though the back seat starts to feel a bit cramped.
While cupholders and door bottle storage is plentiful in the front, there’s no armrest and no bottle storage in the rear, only relatively shallow cupholders on the armrests in the doors.
Visibility is also relatively poor with high windows, a narrow rear window, and not a lot of light unless there’s a sunroof.
Behind that, with the seats up, the C-HR’s boot has a claimed VDA capacity of 388 litres in the GXL and Koba, or 362L in the GR Sport. Total volume with the seats down is 1154L and 1490L respectively.
If SsangYong wants to roar back onto the market and challenge people’s perceptions of the brand, it’ll first need to get them in the door. After all, this low-ball strategy worked for Hyundai and Kia, who infiltrated Australia with models like the Excel and Rio, which offered all the features of more established brands at a cut price.
The challenge is not tarnishing your brand while you’re at it. Has SsangYong pulled it off with the Tivoli?
Our ELX is the mid-spec car, sitting above the entry-level EX and below the all-wheel-drive and diesel-only Ultimate.
The $29,990 ticket price for our front-wheel-drive diesel would be about right if the Tivoli was from any mainstream brand. For roughly the same money you can get a top-spec Mitsubishi ASX Exceed ($30,990), Honda HR-V RS ($31,990), fellow Korean Hyundai Kona Elite ($29,500), or a diesel-powered Mazda CX-3 Maxx Sport ($29,990).
Oh, and despite it looking quite large in the pictures, the Tivoli is most definitely a small SUV, being narrower than a Hyundai Kona and not as long as a CX-3.
Feature-wise, our ELX gets 16-inch alloy wheels, a 7-inch multimedia touchscreen with Apple CarPlay and Android Auto support, front & rear parking sensors with reversing camera, auto-dimming rear-view mirror, leather trim on the steering wheel, standard faire cloth seats (which weirdly remind me of Hyundai’s seats from about a generation ago), roof-rails, luggage screen in the boot, dual-zone climate control, privacy glass and halogen headlamps with LED DRLs.
Not bad. The safety offering is not only good but available across the range, so check the Safety section of this review out for more on that.
Missing at this price are leather trim (available on the Kona Elite and ASX), active cruise, LED front lighting and powered front seats. It’s not crazy value, but it’s also not bad at $29,990.
While a Corolla Cross starts at $33,980 before on-roads, or $36,480 for a hybrid, the C-HR is just under $43K in its lowest spec.
And even though you’re paying more for a new hybrid drivetrain and some fun Euro styling, the Corolla Cross’ drivetrain isn’t far behind, and it still looks good enough to sell quite well.
So what’s the C-HR got going for it that the Cross doesn’t?
The base GXL starts from $42,990 plus on-road costs and comes with a bit more than you might expect from a base variant Toyota.
A 12.3-inch touchscreen, a 7.0-inch driver display and wireless Android Auto and Apple CarPlay have things covered for multimedia, while dual-zone climate, keyless entry and start, rain-sensing wipers, and USB-C and 12-volt ports and chargers cover off convenience.
The GXL has manually adjustable seats with recycled fabric - which I’ll come back to later - plus a synthetic leather-accented steering wheel.
The Koba, at $49,990, scores heated sports seats with synthetic suede trim, plus power adjustment for the driver seat and a digital rearview mirror as well as cabin ionisation via the climate control.
A wireless smartphone charger, a head-up display above a larger 12.3-inch driver display, plus adaptive high-beam all add to the convenience, while a nine-speaker JBL sound system and 64-colour ambient lighting add to the vibes.
Atop the range is the GR Sport, which starts from $54,990.
As well as being more powerful - we’ll come back to that, too - it gets unique styling outside, plus synthetic leather-accented and suede seats inside, aluminium scuff plates, and a heated GR Sport steering wheel.
Our Tivoli is powered by a 1.6-litre four-cylinder turbo diesel engine producing 84kW and 300Nm of torque.
That seems a little low on the power front compared to petrol competitors, but the strong torque figure available from an almost instantaneous 1500rpm gives this engine a solid amount of get up and go.
If you aren’t opposed to diesel, I would strongly suggest this engine over its underpowered 1.6-litre petrol equivalent, as it has almost twice the available torque.
It might seem risky for SsangYong to be offering diesel in a segment where the fuel type is unpopular, but it makes sense from a global supply point of view, as diesel is largely the fuel of choice in the Tivoli’s home country of South Korea.
The ELX is front-wheel drive and can only be had with a six-speed torque converter auto transmission manufactured by Aisin.
The difference in boot space is likely because the hybrid-only C-HR comes with two drivetrain options, depending on which variant you have.
The GXL and Koba both use Toyota’s 1.8-litre four-cylinder engine aided by a front-mounted electric motor to produce a 103kW output at the front wheels via a continuously variable transmission.
The GR Sport, however, gains a rear electric motor (taking up some boot space) and a more powerful front motor, helping a larger 2.0-litre four-cylinder petrol engine make a total 146kW - still via a CVT.
Don’t expect to be getting to 100km/h from a standstill in any less than 8.0 seconds in either variant, but both have a claimed top speed of 170km/h.
Over my week of mainly urban driving I scored a fuel-consumption figure of 7.8L/100km against a claimed urban figure of 7.4L/100km which is not too bad, but also not stellar.
The official claimed/combined usage figure is at a bold-sounding 5.5L/100km.
The Tivoli has a 47-litre fuel tank.
Toyota says the C-HR uses just 4.0L/100km on the combined cycle test, which is 0.3L less than the previous generation’s claim, but it should be noted the 2.0-litre in the GR Sport drinks a claimed 4.1L/100km.
During testing on the launch drive, but without being able to measure properly from fill to fill, one quite spirited leg of driving netted a 6.9L/100km reading on the trip computer, while a more sedate drive returned 5.4L/100km.
We never recommend that you drive blindfolded, but if you could and you drove the Tivoli, I honestly believe you’d have trouble telling it apart from any other small SUV on sale today.
The diesel engine feels strong from the get-go and pushes the 1390kg SUV along with a reasonable urgency. It’s no performance drivetrain, but it's as good as, if not better than, most of the petrol competitors.
The six-speed torque converter auto is mostly great around town but is old-school in that you can definitely feel each ratio. It also had the unfortunate habit of occasionally grabbing the wrong gear.
I once caught it out altogether under heavy acceleration and it spent a whole second fishing for the ratio it wanted. It’s still better than a continuously variable transmission (CVT) for driver engagement, though.
Steering is on the light side but is direct and offers decent feedback. The ELX offers three steering modes - 'Comfort', 'Normal', and 'Sport', which artificially alter the weight behind the steering. 'Normal' is by far the best.
The suspension was also notably impressive. Fellow Korean brands, Hyundai and Kia, have harked on for a long time about local tuning efforts, but I found the Tivoli’s suspension tune almost as good. It’s a slightly more spongey, comfort-focused tune, but I was impressed at how composed it felt in the corners.
The ELX has a cheap torsion-bar rear suspension setup, which could only really be noticed over rough road conditions.
Behind the wheel, the Tivoli was also surprisingly quiet at lower speeds. This makes for a nice, quiet drive around town, despite the diesel engine, but at speeds above 80km/h and engine rpms above 3000 the noise became significantly worse.
I’d say the Tivoli drives just as well as most Hyundais and Kias from just a few years ago. There’s room for improvement in the little details, but for the brand’s first effort since its international re-boot, it does a darned good job.
There’s nothing particularly offensive about the way the new C-HR drives, but there’s nothing riveting either.
If you’ve driven anything on the Toyota TNGA platform, this will feel familiar to you - and that’s not a bad thing, it’s generally pretty stable, comfortable and controlled.
The modified Corolla platform it rides on is a very good thing, but the C-HR doesn’t have anything in the way of sporting tendencies its styling might suggest.
The hybrid drivetrain in the two 1.8-litre versions of the small SUV don’t offer up a whole lot in terms of keen acceleration, but even the GR Sport and its 146kW drivetrain need a push to get things feeling properly quick on a twisty road.
The added stability of the all-wheel drive in the top variant is noticeable, the front-drive variants feeling a little less planted when pushed.
Steering is on the slightly lighter side of still being well-weighted - it doesn’t wow, but Toyota’s engineers know what they’re doing and it does everything it needs to in terms of communicating feeling to the driver.
Some particularly rough roads on the test drive showed the suspension to handle short, sharp bumps well and not feel crashy over larger imperfections.
The suspension has been retuned in this TNGA-C platform to be stiffer for more control but also more compliant in terms of comfort.
But it’s around urban and suburban streets where the C-HR will spend most of its time, and neglected streets, speed bumps, or tram lines won’t shake you too much from in the cabin.
The Tivoli comes with a reasonably comprehensive safety offering, but there’s room to improve here, too.
On the active-safety front our ELX has auto emergency braking (AEB – works up to 180km/h), lane-departure warning (LDW), lane-keep assist (LKAS) and high-beam assist.
There’s no active cruise, blind-spot monitoring (BSM), traffic-sign recognition (TSR), or driver-attention alert (DAA) available on even the top-spec Ultimate.
The Tivoli has seven airbags, two ISOFIX child-seat mounting points on the rear outboard seats and top-tether anchorages across the second row, as well as the expected brake and stability controls (but no torque vectoring).
The Tivoli has received a four-star ANCAP safety rating as of 2016, however this is based on a EuroNCAP score and now-available lane-assist technologies were not factored into this test.
All three variants of the C-HR come with a version of the Toyota Safety Sense suite of tech which includes things like pre-collision, active cruise control, speed limit sign assist, a surround-view parking camera, plus all the expected inclusions like ABS, blind-spot monitoring and rear cross-traffic alert.
The rear outboard seats are equipped with ISOFIX tethers, too, while the ADR-necessary top tethers are also present.
It hasn’t been tested by ANCAP, but in the case of a collision the C-HR does have a pretty decent airbag count of 10.
The SsangYong Tivoli now leads the small SUV segment with a seven-year/unlimited-kilometre warranty, which is miles ahead of the acceptable industry standard of five years/unlimited kilometres offered by most competitors.
Service pricing comes in at a completely fixed and impressive-for-a-diesel $322 per yearly 15,000km service for the life of the warranty.
Extra service items are tidily laid out in a chart breaking down parts cost, labour, and total price, with the most notably expensive item being transmission fluid ($577), which, at worst, is recommended to be changed at 100,000km.
From this we can tell SsangYong intends to target Kia’s audience and use this part of the business to categorically beat its competition.
Toyota has a five-year/unlimited-kilometre warranty which covers the C-HR, as well as capped-price servicing for the first five years or 75,000km, whichever comes first, with each 12-month/15,000km service costing $250.
The C-HR also comes with a 12-month subscription to Toyota Connected Services, with features accessible through the myToyota Connect smartphone app.