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What's the difference?
Mid-sized (2.5 to 3.5-tonne) commercial van buyers have a variety of makes and models to choose from, even though most buy the venerable HiAce.
Latest VFACTS figures confirm Toyota’s long-standing dominance, as the HiAce commands just under 40 per cent market share with the remainder spread across ten competitors from Europe, China and Korea.
One of those is Peugeot’s Expert, which is available with a choice of wheelbases, transmissions and model grades. It currently represents just 1.3 per cent of sales in this segment, so we recently spent a week behind the wheel to see how it compares to the market leader.
Toyota doesn't make hasty decisions and with good reason. As one of the world’s largest and longest-running automotive manufacturers (founded 1937), it applies the same rigorous assessment of each new model proposal or running change.
That ensures each green light stacks up as a viable business case, from which the company is assured of getting a worthwhile return on its investment.
This pragmatic approach was evident in Toyota’s decision in 2022 to offer a rear barn-door option for its HiAce van. Given this iconic commercial vehicle was launched in 1967, it’s taken 55 years for Toyota to finally offer an alternative to the HiAce's signature swing-up tailgate.
Barn doors are ideal for those needing forklift access to cargo bays, so we assume this decision was prompted not only by competitors offering similar options but also growing demand from Toyota’s all-important fleet buyers. We recently tested one to see if this long-awaited option is on the money.
Positives are higher payload and tow ratings than the Toyota HiAce along with superior fuel economy. Negatives are inferior safety, evidence of questionable build quality and a list price more than $3000 above a HiAce equivalent. So, whether the positives outweigh the negatives to justify its higher price, only a potential buyer can decide.
The rear barn-door option brings a significant boost in versatility, ensuring Toyota’s dominant market leader not only maintains its vast customer base but potentially expands it to include forklift-reliant operators who have previously overlooked the HiAce.
Given we had to wait 55 years for this barn-door option, we hope we don’t have to wait another half a century for a fold-down inboard armrest on the driver’s seat, which is now the only item missing from an otherwise formidable workhorse specification.
Our 'Long' example rides on a 3275mm wheelbase with 5309mm overall length, 1920mm width and 1948mm height, so compared to the HiAce it's slightly longer in wheelbase and overall length but narrower and not as tall. It’s also significantly lighter with a kerb weight that’s almost 500kg (or half a tonne) less than the Toyota; a big factor in its spirited performance and superior payload rating.
The Peugeot’s front-wheel drive underpinnings include MacPherson strut front suspension, coil spring semi-trailing arm rear suspension, rack and pinion steering and four-wheel disc brakes. Its 12.4-metre turning circle is also more than a metre larger than the HiAce.
The Pro’s work focus can be seen in its black plastic front and rear bumpers and side mouldings where most scrapes and dents occur in hard-working vans. There’s matching black on other high-wear surfaces like the door mirrors, door handles, hubcaps, rear wipers and rego plate shroud.
The cabin has seating for three with a driver’s bucket seat and separate two-passenger bench seat. Although all occupants have ample headroom, the dashboard’s protruding centre console leaves little legroom. In fact, the centre passenger must travel with both knees skewed to the left of this extension, which then encroaches on the outer passenger’s legroom. So, for a crew of three we’d recommend short trips. Our only other criticism was the lower dash panel on the passenger’s side, which kept popping loose despite repeated attempts to click it back into place.
It’s a typically robust design comprising MacPherson strut front suspension, a leaf-spring live rear axle that’s excellent for load-carrying, variable-ratio rack and pinion steering and four-wheel disc brakes on all automatic variants, like ours.
The rear-wheel drive chassis has an inherent traction advantage over front-wheel drive vans, particularly on loose or slippery surfaces and with heavy payloads.
Its 1990mm height allows access to underground and multi-storey car parks and its 3210mm wheelbase boasts an impressively tight 11.0-metre turning circle.
The two-tone dash layout is neat and functional with easy-to-use controls and instrumentation.
There’s still no fold-down inboard armrest for the driver’s seat to enhance comfort on long hauls, but given we had to wait more than half a century for a barn-door option, we know Toyota won’t be rushed on these decisions.
Its relatively light 1743kg kerb weight combined with a 3100kg GVM allows for a sizeable 1357kg payload that’s almost 300kg more than the HiAce. It’s rated to tow up to 1800kg of braked trailer, which is also 300kg more than the Toyota. And with its 4900kg GCM, the Expert can legally tow its maximum trailer weight while carrying its maximum payload. These are excellent numbers for a multitude of working roles.
The cargo bay and cabin are separated by a stout steel bulkhead, which insulates the cabin from tyre noise emanating from the rear wheel housings and doubles as a cargo barrier. Its central window provides vision for the rear-view mirror and the ability to check on loads.
Lined to mid-height, the Expert’s cargo bay is accessed through large sliding doors on each side with handy 935mm-wide openings, while rear access is through glazed barn-doors which open to 180-degrees to aid forklift access. Each is equipped with its own windscreen wiper and demister.
The load floor is 2780mm long and 1628mm wide with 1258mm between the wheel housings, so it can carry up to three 1200 x 800mm Euro pallets or two 1165mm-square Aussie pallets, held in place by a total of eight floor-mounted load anchorage points. The 6.1 cubic metres of load volume splits hairs with the HiAce’s 6.2 cubic metres.
Cabin storage starts with a cavernous bin in the base of each front door that can easily hold a big 1.5-litre bottle and lots more. Each door also has two other compartments for smaller items. The dash-pad has a cup holder at each end and there’s a shrouded storage compartment in the centre. There are also two small storage nooks near the gearshift dial, plus on the passenger side is a glovebox and additional storage compartment (with 12V accessory plug inside).
The bench seat’s hinged base cushion also tilts forward to reveal two large storage bins below, with one thoughtfully lined with polystyrene foam to keep items either hot or cold.
With its 2225kg kerb weight and 3300kg GVM, the HiAce has a genuine one-tonne-plus payload rating of 1060kg, and up to 120kg of that can be carried on the roof using Toyota’s genuine accessory triple-bar roof rack set.
It also has a braked tow rating of up to 1500kg and with a GCM (how much it can legally carry and tow at the same time) of 4800kg, it can carry its peak 1060kg payload while towing that weight, which is a versatile set of numbers for a working van.
Cargo bay walls and doors are lined to mid-height, the roof is internally lined and there’s ample internal lighting.
It’s accessed from either side through sliding doors with 1010mm-wide openings, or from the rear through the barn-doors which are both equipped with demisters/windscreen wipers and can swing open to 180 degrees.
Each door also has a simple brace which can hold them at 90 degrees opening if required.
The cargo bay offers a sizeable 6.2 cubic metres of load volume, measuring 2530mm long, 1760mm wide and 1340mm high.
With 1268mm between the rear wheel housings and six floor-mounted load anchorage points, it can carry up to two standard 1165mm-square Aussie pallets or up to three 1200 x 800mm/1200 x 1000mm Euro pallets.
Its spacious driver’s cabin has numerous storage offerings including a large-bottle holder and bin in the base of each front door, small-bottle/cupholders in the centre and on either side of the dash, plus a single glove box.
The centre console is well designed, comprising an open storage tray at floor level and a large lidded box between the seats.
This not only has cavernous internal storage but there’s also an external shelf at the front, two large-bottle holders at the rear and another shallow tray set into the lid, which when closed can double as a handy work desk.
Our test vehicle is the Pro Long Auto variant. ‘Pro’ means it’s the lower-priced and more work-focused of two Expert model grades. ‘Long’ means it has the longer of two wheelbases and ‘Auto’ denotes auto transmission as opposed to the manual alternative.
Powered by the same 2.0-litre four-cylinder turbo-diesel shared by all Experts, it has a list price of $50,075 plus ORCs which is significantly more than its LWB HiAce auto equivalent at $46,760. And our example is finished in Artense Grey metallic, which is one of several premium colours available at extra cost.
The Pro Long Auto is built for work with 16-inch steel wheels and 215/65 R16C Michelin tyres plus a full-size spare. Useful workhorse features include rear parking sensors, 12-volt accessory socket, automatic headlights and wipers, front fog lights, cruise control and a multimedia system with 7.0-inch colour touchscreen and multiple connectivity including Apple CarPlay/Android Auto.
Our test vehicle is the LWB (Long Wheel Base) powered exclusively by Toyota’s well proven 2.8 litre four-cylinder turbo-diesel. It’s available with either standard six-speed manual or optional six-speed automatic, like our example.
Painted in standard 'French Vanilla', it has a list price of $46,760, plus on-road costs, but ours is fitted with the new $750 Barn Door option which bumps the list price to $47,510.
It’s available on all LWB and SLWB (Super Long Wheel Base) variants except for the HiAce Crew, HiAce Commuter and LWB manual versions.
Our test vehicle is also the Panel Van variant, which means a buyer can order a full-panel left-hand side sliding door instead of the standard windowed version at no extra cost.
The HiAce comes ready for hard work on sturdy 16-inch steel wheels with replaceable plastic covers and 215/60R16 tyres plus a full-size spare, along with a large centre console offering a variety of storage options.
There are also useful creature comforts in the two-seater cabin like a tilt-and-reach adjustable leather-accented steering wheel, driver’s seat adjustable lumbar support, manual air-con, two 12-volt cabin accessory sockets, folding/heated exterior door mirrors with indicators, and more.
The two-speaker multimedia system has a big 8.0-inch touchscreen plus steering wheel audio controls and 'DAB+2' digital radio.
Multiple connectivity options include Apple CarPlay/Android Auto, Siri voice recognition, Bluetooth, sat-nav and 'Toyota Connected Services', which includes an app for mobile phones and safety/security functions like 'Stolen Vehicle Tracking', 'Automatic Collision Notification', 'SOS Emergency Call', and more.
The Expert’s punchy 2.0-litre four-cylinder diesel is one of its strengths. Turbocharged and intercooled, it has Euro 5 emissions compliance and produces 110kW at 4000rpm and 370Nm at 2000rpm. The eight-speed torque converter automatic has near-seamless shifting and offers the choice of sequential manual-shifting using steering wheel paddle-shifters.
HiAce’s venerable (1GD-FTV) 2.8 litre four-cylinder turbo-diesel produces 130kW at 3400rpm and in auto models like ours a meaty 450Nm of torque between 1600-2400rpm.
Maintenance procedures are simplified by its Euro 5 emissions compliance which doesn’t require AdBlue.
A smooth-shifting Aisin (AC60E) six-speed torque converter automatic optimises fuel economy with full converter lock-up on fourth, fifth and sixth gears, along with overdrive on fifth and sixth for relaxed highway driving. It also offers the choice of sequential manual-shifting if required.
The live rear axle is equipped with an electronically-controlled automatic limited-slip diff, which optimises the inherent traction advantage of rear-wheel drive.
Peugeot claims a combined average consumption of 6.3L/100km and the dash display was close to that at 7.6L after 386km of testing, which included about one third of that distance carrying a full payload. Our own figure calculated from fuel bowser and tripmeter readings came in higher again at 8.3L/100km, which is still outstanding economy for a vehicle of this size. So, based on our numbers, you could expect an extensive driving range from its 70-litre tank of around 840km.
Toyota claims an official combined cycle average of 8.2L/100km.
After 215km of testing, without a load and with the automatic engine stop-start function switched off, our figure based on trip meter and fuel bowsers readings came in slightly higher at 9.8L/100km.
This single-digit economy was achieved purely in city and suburban driving, which is thrifty for a large commercial vehicle weighing more than two tonnes.
So, based on our figures, you could bank on a ‘real world’ driving range of around 700km from its 70-litre tank.
It has a comfortable driving position as the steering wheel is adjustable for height and reach, the bucket seat has a fold-down inboard armrest and there’s a prominent left footrest. Although the driver’s seat base has no rake adjustment, it’s long enough to provide good under-thigh support with enough rake to avoid sliding towards the front of it like some rivals.
The steering is responsive and nicely weighted, which combined with competent handling and braking makes the Expert feel sure-footed. The supple four-coil suspension provides a smooth unladen ride quality.
The energetic drivetrain with its 370Nm of torque has spirited acceleration and good agility in traffic. Although peak torque is at 2000rpm, the 2.0-litre turbo-diesel pulls cleanly from 1500rpm which showcases its flexibility.
The eight-speed automatic gets good results from this engine, but sequential manual-shifting using the paddle-shifters is handy when more driver input is required. The cabin is acceptably quiet at highway speeds, thanks to the cabin bulkhead and low tyre, engine and wind noise.
Our only major criticism is the absence of blind-spot monitoring and rear cross-traffic alert. In our opinion every van, particularly with solid side-walls and doors like this one, should at least have these active safety features as standard (like the HiAce which also has standard front parking sensors).
The Expert’s relatively small mirror on the passenger door is not sufficient in eliminating the large and potentially hazardous blind-spot over the driver’s left shoulder, particularly in heavy traffic and when reversing from driveways into busy streets.
The big front doors swing wide open to provide easy access to the cabin, where it’s easy to find a comfortable driving position given ample seat adjustment that includes lumbar support, plus a height-and-reach-adjustable wheel and big left footrest.
Responsive steering and strong braking, combined with a reasonably supple ride quality when empty or lightly loaded, makes for a comfortable daily work environment.
This is enhanced by commendably low internal noise levels for a van without a bulkhead between the cabin and cargo bay. We suspect the full-length roof lining helps here.
Like all panel vans, the solid-walled cargo bay creates a huge blind-spot over the driver’s left shoulder which can’t be avoided. And the central join of the barn doors obscures vision through the cabin’s rear-view mirror.
However, the portrait-shaped door mirrors are a decent size and combined with a suite of driver aids like blind-spot monitoring, rear cross-traffic alert, rear parking sensors and reversing camera, a competent driver can easily steer clear of trouble.
And it has easy manoeuvrability thanks to the tight 11-metre turning circle and lightness of the variable-ratio steering at parking speeds.
The 2.8-litre turbo-diesel has good flexibility with strong low-rpm response thanks to its ample 450Nm of torque.
The smooth and snappy shift protocols of the six-speed auto optimise engine response, which is most evident in stop-start city and suburban driving.
It also delivers relaxed and economical highway travel, particularly with the cruise control activated, with overdrive requiring less than 2000rpm to maintain 110km/h.
No ANCAP rating and although it’s equipped with AEB, emergency brake assist and forward collision warning there are only front airbags for driver and passenger, which looks threadbare compared to the HiAce’s seven airbags. It also misses out on important active safety features previously mentioned.
The current HiAce generation came armed with a maximum five-star ANCAP rating when launched in 2019 and still sets a safety benchmark.
There are seven airbags plus a plethora of active features including AEB with day/night pedestrian and day cyclist detection, trailer sway control, hill-start assist, lane departure alert with steering assist, road sign assist, blind-spot monitoring, rear cross-traffic alert, front and rear parking sensors, reversing camera, and more.
The Expert is covered by a five years/200,000km warranty. Scheduled servicing every 12 months/20,000km whichever occurs first. Five years of capped-price servicing totals $3049 or an average of $609.80 per year.
The HiAce is covered by a five-year/unlimited km warranty.
Scheduled servicing is set at relatively short six month/10,000km intervals, whichever occurs first.
Capped-price of $290 per service covers the first six scheduled services over three years or 60,000km.