Nissan X-TRAIL vs Toyota HiAce

What's the difference?

Over four generations Nissan has fine-tuned the X-Trail into an impressively refined and practical option for an urban family; that practicality further extended by inclusion of two occasional seats in the third row of this N-Trek version. The value equation is also strong and safety is top-shelf.

That said, efficiency is far from class-leading and the ownership proposition is off the category pace. But this even-seater’s overall quality still shines through. 

If you’re in the midst of the mid-size SUV market vortex and want seven seats rather than five make sure this car’s on your investigation list.

When you consider its competitive pricing (particularly for fleets), resolute resale value, robust construction, rock-solid reliability, excellent load-hauling ability, five-star safety and all-round practicality, it’s not hard to understand why the HiAce is such a popular workhorse. It’s not perfect, like any van, but when performing its intended role it’s very good.

Busy but interesting is a description you might apply to a mad rocket scientist or rock ‘n’ roll roadie. But it’s also apt when looking at the Nissan X-Trail’s exterior design.

Long, angular head and front fog lights sitting either side of a large grille and above multiple air intakes set the tone at the front with a similar mix of accentuated tail-lights and jagged shapes at the rear.

There’s enough distinctive character there to identify the X-Trail as a contemporary Nissan and I for one like the look of it, especially in our test example’s ‘Ceramic Grey’ finish.

For car-spotters, the N-Trek is distinguished by specific 18-inch (mainly black) alloys, a unique front and rear bumper treatment and a blacked-out grille as well as a black finish on the door handles, mirror covers and roof rails.

This third-generation X-Trail arrived less than two years ago and the interior remains classy and restrained, Nissan so far resisting the temptation to join media and instrument displays into the increasingly common single array.

The sweeping multi-level dash is fuss-free and the muted, mainly grey and black colour palette is calming yet bright enough to avoid crossing the line into sombre.  

Its layout is simple and ergonomically efficient with details like manual dials for audio and heating/ventilation control a plus.

And it’s the things you don’t regularly notice that are worth calling out. The electric handbrake is near silent on application; not always the case in recently released rivals. The rear windscreen wiper motor is also quiet; again, something you can’t take for granted these days. And the quality of the materials across the interior is a cut above those most often used by ‘challenger’ brands.

I could go on, but you get the idea. Lots of small ‘one per cent’ things that may seem minor on their own but add up to make a noticeable difference overall.

Toyota’s unwavering adherence to rear-wheel drive ensures the HiAce has an inherent traction advantage over its predominantly front-wheel-drive rivals, particularly when hauling heavy payloads on low-grip surfaces.

Rear-wheel drive also ensures the front wheels can be turned sharply enough for its 3210mm wheelbase to deliver an impressively tight 11.0-metre turning circle. And its 1990mm height also allows access to underground loading docks and multi-storey car parks.

The chassis design is simple and robust with MacPherson strut front suspension, a leaf-spring live rear axle, variable-ratio rack and pinion steering and (on automatic variants) four-wheel disc brakes.

There’s no mesh-type cargo barrier or solid bulkhead between the cargo bay and cabin (but both are also available as genuine accessories) and the black door-handles and unpainted black plastic front and rear bumpers are designed to best withstand the wear and tear often evident in these areas on hard-working vans.

The two-tone dash layout is neat and functional, with clear analogue instrumentation and dash controls (mostly physical dials and buttons) that are easy to reach and operate. And it sticks with a good old lever-type manual handbrake instead of an electric one. All are chosen for their rugged simplicity.

The only useful item missing is a fold-down inboard armrest for the driver’s seat, offered by numerous rivals to reduce neck and shoulder strain during long days behind the wheel.

At just under 4.7m long, a fraction over 1.8m wide and a bit more than 1.7m tall, the current Nissan X-Trail is a large mid-size SUV.

That allows for a generous amount of space up front with more than enough breathing room between the driver and co-pilot.

Storage is pretty handy, too, with a decent size lidded ‘butterfly door’ box between the seats (which doubles as a centre armrest), two cupholders in the centre console, a lower level tray underneath, door bins with space for large bottles and a decent glove box.

Move to the second row and at 183cm tall I have plenty of headroom and legroom, with the latter variable thanks to the seat’s ability to slide and open up more room for the two third-row occupants if required.

Again, there are bins in the doors with a cavity able to accommodate large-ish bottles, two cupholders in the fold-down centre armrest and map pockets on the front seat backs, while adjustable ventilation gets a big thumbs up.

Three full-size adults across the second-row seat is a recipe for discomfort but two grown-ups or a trio of up to mid-teenage kids will be fine and the rear doors deserve a big shout out. 

First, they open out to 90 degrees which makes getting in and out of there s-o-o much easier and second, pull-up sunshades are always a welcome addition.

The third row is a kids-only zone, but the flexibility those two spots offer is significant and Nissan’s provision of big outer armrests with storage and drink holders built in is a thoughtful touch.

Connectivity and power options run to USB-A and -C ports (for streaming and charging) plus a 12-volt socket and wireless device charging pad in the front. There’s an identical pair of (charge only) USBs in the centre row and another 12-volt outlet in the boot. 

Speaking of which, with all seats up the seven-seat X-Trail’s boot capacity shrinks to that of an oversize handbag (realistically, two or three soft bags), but with the 50/50 split third row folded down you’re provided with 465 litres of volume (to the roof) which is enough to easily swallow the three-piece CarsGuide suitcase set. And the 40/20/40 split second row’s sliding ability again allows you to play with the space available.

Worth noting a space-saver spare is provided (a much better option than a ‘roll of the dice’ repair/inflator kit) and maximum braked trailer towing capacity is a handy 2000kg (750kg unbraked).

Our barn-door-equipped test vehicle has a hefty 2245kg kerb weight and 3300kg GVM, which results in a genuine one-tonne-plus payload rating of 1055kg. Up to 120kg of that weight can be carried on Toyota’s triple roof-rack set.

It’s also rated to tow up to 1500kg of braked trailer, which is less than some rivals but in reality should adequately cover most towing requirements of van operators.

And with its 4800kg GCM rating (or how much weight it can legally carry and tow at the same time), that means it can carry its maximum payload while towing its maximum trailer weight. So, that’s a combined total of more than 2.5 tonnes of cargo-carrying ability, which would comfortably meet or exceed most job requirements.

The generously-sized cargo bay, which offers an impressive 6.2 cubic metres of load volume, is accessed from either side through sliding doors with large 1010mm openings, or from the rear through the optional barn doors which can be opened to 180 degrees (with special lower hinges to hold them there) allowing easy access for forklifts.

The cargo bay is 2530mm long, 1760mm wide and 1340mm high and with 1268mm between the rear wheel housings it can swallow up to two standard Aussie pallets or up to three Euro pallets, held in place by a choice of six load-anchorage points.

There’s plenty of internal lighting, the walls and doors are lined to mid-height and the roof features a full-length internal lining, which is unusual for vans and we suspect contributes to suppression of tyre noise emanating from the rear wheel housings.

Cabin storage includes a large bottle holder and bin in the base of each front door, small-bottle/cupholders on either side of the dash and in the centre, plus a single glove box. The well-designed centre console offers another two bottle holders plus large internal storage, which is capped by a hinged lid that multi-tasks as a shallow storage tray and handy work desk.

Our test vehicle is equipped with Toyota’s ubiquitous 2.8-litre four-cylinder turbo-diesel shared by all models in the HiAce range. However, ours is equipped with the optional six-speed automatic and rear barn doors which raises the list price to $51,636.

Even so, that’s still within the ballpark of its closest rivals including the LDV G10+ Barn Door ($40,063), Hyundai Staria Load Barn Door ($46,740), and Ford’s new Transit Trend LWB Barn Door ($57,590).

Our example is also equipped with a solid-walled left-side sliding door (in preference to the standard offering with window), which HiAce buyers can specify at no extra cost when ordering.

The two-seater HiAce comes standard with 'French Vanilla' paint and 16-inch steel wheels with replaceable plastic covers, 215/70R16 tyres and a full-size spare, but there’s no protective load-floor liner for the cargo bay (a Toyota genuine accessory is available).

There’s also halogen headlights and DRLs (no fancy LEDs here, folks) and the neat two-tone cabin has a tilt/reach adjustable leather-accented steering wheel, power-adjustable lumbar support on the driver’s seat, one USB port and two 12-volt cabin sockets, plus a large centre console that offers numerous storage options.

The driver also gets a 4.2-inch driver’s info display and there’s an 8.0-inch touchscreen (plus steering wheel switches) to control the two-speaker infotainment system, which offers multiple connectivity including Apple CarPlay/Android Auto, Bluetooth, digital radio and more.

The X-Trail N-Trek is powered by a 2.5-litre, naturally aspirated, four-cylinder petrol engine developing 135kW at 6000rpm and 244Nm at 3600rpm. Not a turbo in sight, which is increasingly rare as emissions standards for internal-combustion engine cars continue to tighten.

That said, the X-Trail’s hugely popular corporate sibling, the Mitsubishi Outlander (they share the same chassis platform) has the identical engine residing under its bonnet.

The all-alloy unit features direct-injection and electronically-controlled variable valve timing to produce outputs in the same ballpark as other category favourites like the Kia Sportage 1.6 turbo (132kW/265Nm) and Mazda CX-5 2.5 (140kW/252Nm). But the Toyota RAV4 Hybrid AWD steps ahead on power at 163kW.

Power is transferred to all four wheels via a CVT auto with a ‘Drive and Terrain Mode Selector’ offering ‘Auto’, ‘Eco’, ‘Sport’, ‘Snow’ and ‘Off-Road’ modes.

The AWD system is on-demand with steering angle, yaw rate and G-force sensors feeding into an electronically controlled coupling ahead of the rear differential able to adjust torque distribution between the front and rear axles from 100:0 to 50:50 on the fly.

Toyota’s well-proven 1GD-FTV 2.8 litre four-cylinder turbo-diesel, which also powers Toyota’s HiLux, Fortuna and Prado model lines, produces 130kW at 3400rpm and (in auto models like ours) 450Nm of torque between 1600-2400rpm. Its Euro 5 emissions compliance doesn’t require AdBlue, which minimises maintenance and running costs.

The refined and smooth-shifting six-speed torque converter automatic offers the choice of sequential manual shifting if required. Fuel efficiency is also optimised with full torque converter lock-up on fourth, fifth and sixth gears, along with overdrive on fifth and sixth being ideal for highway driving. The inherent traction advantage of rear-wheel drive is enhanced by an electronically controlled automatic limited-slip diff.

Nissan’s official combined cycle fuel-economy figure for the X-Trail N-Trek is 7.8L/100km, the 2.5-litre four emitting 183g/km of CO2 in the process.

That number’s in line with other non-hybrid competitors but some way off the Toyota RAV4’s 4.8L/100km.

Over a week covering mainly urban and suburban driving as well as some freeway running we recorded an average of 9.9L/100km, measured at the pump, while the on-board computer coughed up a more optimistic 9.1L/100km.

That’s starting to get up there for the class although the result’s balanced somewhat by the X-Trail’s ability to run happily on 91 RON ‘standard’ unleaded.

You’ll need 55 litres of it to fill the tank which translates to a theoretical range of around 700km and roughly 550km using our real-world number.

Toyota claims combined average consumption of 7.9L/100km for our test vehicle, but the dash readout was showing 11.0L/100km when we stopped to refuel after 270km of testing.

This was conducted with the engine’s auto start/stop function switched off and comprised a mix of city, suburban and highway driving, of which about one third was hauling a near-maximum payload.

Our own figure, calculated from actual fuel bowser and tripmeter readings, was higher again at 11.8, which still isn’t bad for a vehicle with a kerb weight exceeding 2.2 tonnes driven mostly in busy urban traffic and hauling almost one tonne during our test. So, based on our ‘real-world’ consumption figures, you could expect a driving range of around 600km from its 70-litre tank.

The best way to describe driving the X-Trail N-Trek is stress-free. It’s quiet, comfortable and composed with enough oomph for the cut and thrust of urban driving as well as the occasional foray onto the highway.

Maximum pulling power arrives at 3600rpm, which is higher than the small-capacity turbo SUVs the X-Trail most often competes with. But the pay off is crisp throttle response and you’re never found wanting for performance.

Drive goes to all four wheels via a ’shift-by-wire’ continuously variable transmission (CVT). By design CVTs cause the engine to hunt up and down the rev range, searching for the optimal gearing compromise between power and efficiency. But the CVT ’droning’ syndrome that characteristic can generate isn’t a noticeable factor in the X-Trail.

The strut front, multi-link rear suspension delivers smooth ride comfort helped in no small part by the standard 235/60x18 Bridgestone Potenza Sport A/S tyre’s cushy 60-series sidewall profile.

That rubber plays a part in the car’s modest road noise with wind noise on the freeway also low for a relatively upright SUV. The X-Trail also steers nicely with well-weighted assistance and good road feel.

We didn’t head off-road for this family review but the N-Trek’s variable AWD capability gives it the ability to confidently deal with loose or slippery unsealed surfaces.

An 11.1m turning circle is nice and tight, which, in concert with a reversing camera, 360-degree camera view and front and rear proximity sensors makes parking a straight-forward exercise.

Brakes are discs all around (ventilated at the front) and the pedal is agreeably progressive.

In fact, that kind of refinement is a hallmark of the way this car operates. Recently arrived competitors can be noticeably abrupt when it comes to brake, throttle and steering inputs.

Not so here. As mentioned in the Design section, these one per cent positive qualities lift the X-Trail above the norm.

It’s easy for drivers of most shapes and sizes to find a comfortable driving position in the spacious cabin, given its height/reach adjustable steering wheel, large left footrest and supportive seating with power-adjustable lumbar support.

Although there’s a huge blind spot over the driver’s left shoulder created by the solid walls of the cargo bay, active driver aids including blind-spot monitoring, rear cross-traffic alert and rear-view camera minimise the potential hazards of changing lanes and reversing out of driveways into busy traffic.

Braking is reassuringly strong and the steering is responsive, with easy manoeuvrability thanks to the conspicuously tight turning circle and lightness of the variable-ratio steering at parking speeds.

The ride quality is reasonably supple when unladen or lightly loaded and, for a van without a bulkhead between the cabin and cargo bay, has comparatively low internal noise levels at speeds up to 80km/h.

The 2.8-litre turbo-diesel, with its sizeable 450Nm of torque, has strong low-rpm response and displays good flexibility in city and suburban driving.

Its performance is optimised by the smooth-shifting six-speed auto, which also delivers fuel-efficient highway travel that requires less than 2000rpm to maintain 110km/h. The sequential manual-shifting function can be handy in certain situations, like carrying/towing heavy loads in hilly terrain.

To test its GVM rating we forklifted 890kg into the cargo bay, which combined with the driver equalled a total payload of 990kg that was only 65kg shy of its 1055kg limit.

The stout rear leaf-springs only compressed about 30mm under this loading, which left more than 60mm of static bump-stop clearance that was more than enough to ensure there was no bottoming-out on our test route.

The turbo-diesel’s ample torque made light work of hauling this payload in city, suburban and highway driving. It was also particularly strong in the hills, where it easily conquered our 13 per cent gradient, 2.0km-long set climb in third gear.

Engine braking on the way down, in a manually selected second gear, wasn’t as strong but far from disgraced given the near one-tonne payload it was trying to restrain. Even so, its four-wheel disc brakes were more than capable of keeping speeds in check.

Our only criticism is the high internal noise levels at highway speeds, when tyre roar through the rear wheel housings can become intolerable over long distances, particularly on coarse bitumen surfaces with an empty cargo bay amplifying the noise.

In our experience, this is a problem shared by all vans at these speeds if they’re not equipped with a sealed cabin bulkhead. So, if your work involves a lot of highway travel, we would recommend fitting one that's available in Toyota’s genuine accessories range. Or buying some earplugs.

The HiAce has a five-star ANCAP rating awarded in 2019 which will expire in December 2025. It comes with seven airbags plus benchmark active safety features including AEB with pedestrian and daytime cyclist detection, lane departure alert with braking assist, speed sign recognition, blind-spot monitoring, rear cross-traffic alert, front and rear parking sensors, reversing camera and more.

Nissan covers the X-Trail with a five-year, unlimited-kilometre warranty, which is the norm in the mainstream market. That said, the likes of GWM, Kia and MG are at seven years, unlimited-km with Mitsubishi offering conditional 10-year, 200,000km cover. Roadside Assist is included for five years.

The main service interval is 12 months/10,000km which is behind the more common 12 months/15,000km period, although pre-paid maintenance is available offering an approximate 10 per cent saving over (still capped-price) pay-as-you-go.

Pre-payment also means you can fold the cost of maintenance into the financing of the car (if you’re going that way).

For the X-Trail AWD, pre-paid servicing comes in at $2092 for five services within five years ($418.40 per workshop visit) compared to $2324 for individual capped-price services ($464.80 per visit). 

There’s that 10 per cent saving but it’s still relatively pricey when you consider the Toyota RAV4 Hybrid costs $260 per service.

It is covered by a five-year/unlimited km warranty. Scheduled servicing is a relatively short six months/10,000km intervals, whichever occurs first. Capped-price of $290 per service covers the first six scheduled services over three years or 60,000km.