Nissan Murano Gearbox & Transmission Problems

CVT failures are quite common in the Murano, so you're not on your own in that respect.

You should contact Nissan directly in writing setting out your reasons you think the company should help pay the costs of repairs on your car.

CVT failures in the Murano are quite common and Nissan should be doing more to support owners here who have put their faith in the company only to be let down. You are correct in saying that a component such as a transmission should not fail to the extent it needs replacing at such low kilometres.

If Nissan rejects your claim go to the consumer affairs people, or you could try taking them to VCAT.

I can’t say for sure what has gone wrong with the car, a mechanic would need to assess it firsthand to be able to tell you that. But the transmission is a CVT, which can be troublesome, but it might be as simple as changing the oil, or it might be that it needs to be replaced.

I wouldn’t be buying a Murano that’s done a lot of kilometres without having the transmission assessed by an expert mechanic.

Yes I think you have a case, not because the dealer did anything wrong when they did the seals, but because the transfer case shouldn't need replacing on such a new car. I doubt you would get a full replacement, but you should be able to get part of the cost of repairs refunded.

Take it back to where you bought it and see if they will help you with the repairs. It would be much easier if you bought it from a Nissan dealer, that way you could seek goodwill assistance. If you didn't it gets messy. You're not alone; the Murano does have diff problems. If you want to pursue Nissan you should contact the Nissan Customer Service Centre on 1800 035 035.

If the crack happened recently it should look fresh, so inspect it visually in the presence of the dealership people.

It’s hard to prove conclusively that it happened while it was at the dealership, but the fact that it is now leaking profusely suggests that it wasn’t cracked before you took it in, or at least it wasn’t cracked as badly as it is now.

Try and reach an agreement with the dealership.