Mitsubishi Triton vs Mercedes-Benz X-Class

What's the difference?

There's no denying this new Triton is a marked improvement over the model it replaces. It drives better, has more power, a more comfortable cabin and more driver-friendly tech.

Whether that's enough to rattle the segment's leaders remains to be seen, but this feels like a far more modern ute for modern times.

Note: CarsGuide attended this event as a guest of the manufacturer, with travel, accommodation and meals provided.

The X was an opportunistic shot at a market segment new to Benz. With even apprentices able to afford to buy a well-specced Hilux, it's become harder to separate the foreman from the kids. I, like Mercedes, thought this would be the boss's car. Mercedes saw the gap and went for it, thinking it could grab sales from top end utes from VW, Toyota and Ford, while maybe saving a few folks from buying a RAM or an F150.

The problem is, the target market knows its utes. And in a rough-and-tumble workplace, the perception is that if you've spent up big on this Merc, you've actually just paid too much for a Nissan Navara. Still, like those flawed movies I enjoy, the X-Class is a fine thing - and I don't blame Mercedes for trying. It just costs too much, and yet isn't Mercedes enough to justify that price.

Well, if you like utes, have I got some good news for you! Because the new Mitsubishi Triton looks a lot like, well, a ute.

That's not to undersell the work Mitsubishi has done here. There's a new 'Yamabuki Orange' colour for the flagship GSR, for example, and it looks particularly sharp with the black alloys and silver skid plate.

I even like the new body-colour lines crossing over the top of the blacked-out grille – though I concede they could be polarising.

But, yes, it's a ute.

Inside, though, it's a vastly improved space. We've spent most our time in the top-spec model, and it's a solid mix of utility, technology and comfort.

It feels vaguely premium, owing to clever cabin materials, but never fussy, which would feel out of place in a dual cab that is still ostensibly a workhorse.

I love the fact that all your core functions – climate controls and the like – are still controlled by tactile switches, and I even love the old-school handbrake.

I'm also a big fan of the big-enough central screen with its wireless Apple CarPlay and Android Auto, the wireless charger and USB connections. It's tough meets tech, and it all works really well.

Despite being a Japanese ute in drag, the X-Class isn't immediately rumbled as resembling a Nissan, which certainly should count in its favour. Everyone who asked about it had little idea it wasn't a Daimler from the ground up, until you pointed out various details. Up here in the higher reaches, it's a really quality-looking thing, with beautiful paint and enough differentiation to make it look like a Merc. The headlights do seem a tad small next to the rest of the Mercedes range, but the whopping great three-pointed star in the grille leaves no one in doubt. 

It's fairly tasteful in silver, too, and with a few carefully chosen options it looks pretty tough.

Once you're inside you see where it starts to get confused about itself. The hard, scratchy plastic dash pokes out from behind a huge slab of metallic trim. The centre console is clearly a brother from another mother, as is the overall dash layout. The cabin lacks the thoughtfulness and quality of a Mercedes design - you can't just slap on those signature air vents and expect to get away with it. Every piece that comes from Mercedes appears glued on, and it's jarring. 

This might have been less of an issue if the car was significantly cheaper and not likely to be purchased by people who are familiar with the brand.

The Triton's practicality perks are split into two camps – the tough stuff, and the workhorse stuff.

But let's start with the former. While there are two-wheel drive Triton options, most send power to all four wheels.

However, the best off-road gear starts with the GLX+, which adds a rear differential lock, while the GLS and GSR add Mitsubishi's Super Select 4WD-II – which incorporates a Torsen centre differential, Terrain Control and Hill Descent Control.

We put the GSR through its paces on a genuinely tough off-road course that required plenty of low-range crawling, and the Triton shone in the rough stuff.

Onto the workhorse stuff, every Triton will tow a 3.5-tonne braked trailer, while payloads range from 1030kg to 1110kg, depending on the model, courtesy of a slightly bigger 1555mm tray. The tray has been lowered slightly, too, to make loading or unloading easier.

The Triton has also grown in every meaningful way, stretching 5320mm in length and 1865mm in width, and that means more space in the cabin. I'm 175cm, and found I had oodles of room in the back seat.

There are some other thoughtful practicality perks on offer, too. All the doors take 1.25-litre bottles, there's device storage, space for the clipboard and that sort of thing.

I really can't imagine how anyone signed off on the most annoying features of the X. Front-seat passengers get a solitary, shallow cupholder (the second one is unusable), and big door bins that could hold a bottle if you didn't mind it getting smashed from sliding around (they're unlined), and nowhere to put your phone. Like, nowhere, except maybe the glove box. Even the centre console bin is shallow and not much good for anything, apart from as an armrest.

The front seats are reasonably comfortable but the rears are way too high (in the name of a better view) and rammed hard against the rear bulkhead. The rear doors are also pretty narrow, so entry and egress can be a bit of a challenge if you're large or toddler small. Once you're in the seats, legroom is limited and headroom marginal. At least you get air-conditioning vents, but you don't get an armrest in the rear. On a nearly $80,000 ute. Even the dark-ages Colorado has one of those.

Anyway, that's enough said about the interior flaws.

The tray is a big boy, but it's worth knowing that the roller cover does rob a bit of space, as it does on any ute. The optional tray liner looks good and with Mercedes-Benz stamped in it, reminds you again what you've got. All told, it's 1581mm long, 1560mm wide (1215mm between the wheelarches) and you can load up nearly a tonne of people and things into the X350. You can also tow a massive 3500kg braked and still be able to carry a payload of 490kg. Gross vehicle mass is 3250kg (tare is 2190kg).

The X-Class range starts at the $45,450 X220D manual dual-cab and reaches all the way to the $87,500 X350d Edition 1. One step back from that is the $79,415 X350d Power dual-cab with all-wheel drive. That nets you 19-inch alloy wheels, an eight-speaker stereo, climate control, around view camera, reversing camera, keyless entry and start, front and rear parking sensors, electric front seats, sat nav, auto LED headlights, fake-leather interior, heated and folding rear vision mirrors, power windows and a full-size alloy spare.

An 8.0-inch screen hosts Mercedes COMAND system, complete with rotary dial and the weird scratchpad. COMAND is not as good as its German rivals and for some reason doesn't have Apple CarPlay and/or Android Auto, which is a mammoth oversight for a car of this type and cost.

Our car also had the lockable roll cover for $3295, the $1551 styling bar, a tow bar ($836) and, presumably, tow-bar wiring ($462).

The engine is no bigger, but is now a twin-turbo offering, meaning the 2.4-litre diesel produces 150kW at 3500rpm and 470Nm from 1500rpm.

That power is fed through a six-speed automatic to two or all four wheels. There will be manual versions coming along shortly, but they're not here yet.

The X350d has something very Mercedes about it - the engine and transmission package. With 3.5-litres of turbo-diesel V6, you get 190kW at 3400rpm and a thumping 550Nm between 1400 and 3200rpm. These kind of figures at least put it up there with the brawnier VW Amarok.

Feeding the power to all four wheels is Mercedes' own seven-speed automatic. A centre diff apportions power front to rear and you have a choice of three modes - automatic, high range and low-range.

The Triton's four-wheel drive variants sip a claimed 7.7L per hundred kilometres on the combined cycle, with emissions pegged at 203g/km. Two-wheel drive models are marginally more efficient.

There's now also a 17-litre AdBlue tank, which you'll have to top up (AdBlue is a liquid that helps reduce emissions from diesel engines, by the way, which pairs with a particulate filter) as well as a 75-litre fuel tank.

At today's prices in Sydney, that would mean $150 to fill the Triton up, which – based on the claimed fuel use – should deliver a driving range of bang-on 1000km.

The X350d did pretty well in the week I had it - the official figure of 8.8L/100km was never going to happen but with a long motorway run to the Blue Mountains and the rest bashing about town, the 10.5L/100km I did achieve without trying was not bad at all. The 80-litre tank should give you a decent range of 750km, or thereabouts.

Mitsubishi likes to describe the new Triton as "SUV-like", which makes sense given it sees the lifestyle segment of dual-cab ownership – you know, families who love towing and camping and that kind of thing – as a great untapped market for its workhorse.

And lots has been done to improve the Triton's on-road behaviour to better appeal to those customers, especially in the two top trim levels, which get a bespoke rear suspension to improve comfort.

It's also why this Triton was tested and tuned so much in Australia. In fact, there are two Triton suspension tunes, ours and the one other countries get.

That means plenty of Mitsubishi's Japanese engineers came to Australia during the Triton's development, driving not just the outgoing model but all of its competitors, and cycling through some 100 different front and rear suspension calibrations to settle on the right balance for the new model. The electric power steering was also tuned here.

The result is a vehicle that is far more comfortable on flowing roads than you might expect, while being no less capable off them. We put the Triton through some pretty challenging off-roading, and it barely broke a sweat.

But there is a caveat. It's comfortable... for a ute.

It's near impossible to get a stiff ladder-frame chassis to steer exactly like a road-focused SUV, but the Triton won't spark much in the way of complaints on long road trips.

The steering is nice, too. There's some sogginess on centre, but it is confident enough to encourage you to tip it into flowing corners at speed without making your pulse-rate spike.

There are still some ute reminders, though. Namely that kind of vehicle-wide shudder when you go over road imperfections, and a transmission that isn't quite as polished as the rest of the vehicle when you're cornering at freeway speed.

The six-speed automatic loves to sit in its highest gears, and so it will change up at will, even mid-corner.

The engine is predictably diesel-noisy, too, which is also noticeable when the stop/start system kicks in at traffic light.

But the added power is a hugely welcome addition, as are the tech and comfort and improvements, and so it feels like a generational leap forward for Mitsubishi's workhorse.

One of the weirder things to make it into the X-Class is the world's second most irritating column stalk, which is asked to pack in indicators, headlights and wipers. Thankfully, the world's most irritating column stalk, the Mercedes automatic shifter, wasn't inflicted on the X-Class. But the obvious problem is the key, which clearly isn't a Mercedes unit - even the star is ill-fitting and will probably fall off after a while. This is not a premium experience.

Thankfully, the big turbo-diesel wipes away a lot of the complaints about this car not being Mercedes enough. Brawny and super quiet (twin balance shafts will do that), the X is a very easy car to live with. While not especially lively, it's easygoing in the city and very refined.

On the open road it cruises almost silently and the ride is way above what you might expect from an unloaded tradie-mobile. It doesn't feel as high as some utes, which makes it feel a bit more car-like, and will no doubt appeal to some who might have to swap in and out of a traditional SUV and into the X, for whatever reason.

It is by far the most civilised ute I've ever driven and was worlds away from the Colorado I drove last week, to the point where I could almost - almost - see a justification for the unbelievably hefty price tag.

Credit for the refined ride and handling goes to the coil-spring rear end, much maligned in some quarters. While that style of suspension is not the ultimate in load-lugging, it's way more comfortable for passengers and, given the likely buyer profile, probably more agreeable than a cart-sprung rear-end.

I would cheerfully drive long distances in the X and it feels like it could go anywhere.

The Mercedes-Benz finally starts to puts its nose ahead of its competitors on the safety front.

The X350d has seven airbags, ABS, stability and traction controls, forward collision warning, low speed forward AEB, pedestrian detection, lane-keep assist and around-view cameras, trailer-sway control and hill-descent control.

It also has three top-tether and two ISOFIX points.

Its five-star ANCAP safety rating was awarded in 2017.

Like all Mitsubishi's the Triton is offered with a 10-year and 200,000km warranty and 10 years of capped-price servicing.

You only get the full decade-long warranty cover if you service with Mitsubishi, though, otherwise it drops to five years and 100,000 kilometres.

Servicing is required every 12 months or 15,000km, and the first five years are capped at $489 per visit. After that, it goes $799, $749, $949, $849 and $899, bringing your 10-year total to $6690, an annual average of, you guessed it, $669.

Mercedes offers a three year/200,000km warranty for the X, which isn't too bad. It also throws in roadside assist for the duration. Also worthy are the 12 month/20,000km service intervals. 

A basic capped-price service scheme will hit you for $1950 (pre-paid) or $2,555 if you pay when you front up for each of the three services covered. The servicing isn't super-cheap, as you can see, but at least you know what you're up for.