Mercedes-Benz Problems

It's a topic of debate -- some would argue the Range Rover kicked off the prestige SUV craze 40 years ago.Others say SUVs aren't serious off-roaders and the modern category was established by ze Germans. It is the latter crowd that -- regardless of the origins of the species -- have come to dominate this prestige SUV segment.Be it an upper-crust shopping centre carpark or the leafy confines of a private school's grounds, you are guaranteed of spotting three particular vehicles -- the BMW X5, Audi's Q7 and examples of the Mercedes-Benz M-Class.The brand that has built its image on sheer driving pleasure and derivations therein has the X5 on its books, the benchmark in the class for on-road dynamics and some epic powerplants.The X5 sits behind only the 3 Series as BMW's top seller and is the best of its SUVs, fitted with six and eight cylinder petrol engines and six-cylinder turbo diesels.For those not concerned with fuel economy, the petrol V8s provide much in the way of propulsion and aural amusement but the oilers are the gems. The X5 has badge cred, car-like dynamics and family wagon versatility -- even a third-row option but space isn't abundant.Audi's Q7 has been outshone to some extent by the introduction of the smaller Q5, but the big Ingolstadt wagon has space aplenty. Among its petrol and turbo diesel engines, the 3.0-litre V6 oiler is the value pick. Not as nimble or car-like as the BMW, the Audi has a more useable third row of seats but lacks low-range.The M-Class is best off the beaten track, with an optional off-road package for the more serious adventurer. It has V6 petrol and turbo diesel, and V8 options including the super-quick ML63. As with the Audi, the V6 diesel is the best all-rounder.Last year the sales of large SUVs over $70,000 topped 17,000 , up 11 per cent. This year the segment is up more than 30 per cent with all three brands' SUVs selling strongly.Getting into one of these late-model beasts is relatively not expensive. Thanks to finance defaults, leased vehicles moving on and even trophy wives wanting something new, the "pre-owned'' market has no shortage of them, some with new car warranty remaining.Top TipsAs with all used cars, signs of poorly repaired accident damage (inconsistent welds, paint and panel fit) as well as signs of water intrusion (given recent flood events and submerged new car stocks) can point to rusty consequences.Diesel powerplants are generally more frugal when towing or on the open road but the fuel economy is offset by higher purchase price, service costs and the price of diesel. Do the numbers based on your driving habits (using urban and extra-urban fuel economy figures, not the combined-cycle number) and pick the appropriate machine.If you are hauling polo ponies, dressage nags, a boat or a van, check the towing capacity details, as some 4WDs make big boasts but fall over in real-world applications.2006 BMW X5 4.4Engine: 4.4-litre V8 petrolTransmission: 6-speed automaticThirst: 14.8L/100kmCARSGUIDE SAYSThe slogan "there's nothing quite like a V8'' applies here -- while the X5 has worthy diesels, the 4.4-litre V8 on offer in the big Beemer has appeal and when used sensibly won't drink ridiculous amounts of pulp. Leather trim, the full gamut of electronic safety gear and a clever all-wheel drivetrain make the big wagon more nimble than many passenger wagons and more than a few sedans.2008 AUDI Q7 3.0 TDIEngine: 3.0-litre V6 Turbo DieselTransmission: 6-speed automaticThirst: 10.5L/100kmCARSGUIDE SAYSThe V6 turbo diesel, one of the brand's better engines, deals well with the Audi's mass. Not as nimble as an X5 but far from a truck, the Q7 has a long features and safety equipment list plus leather trim. Tips the scales over two tonnes but can drag 3.5 tonnes when asked. There are bigger diesel and petrol engines but the 3.0-litre is a good all-rounder.2009 MERCEDES-BENZ ML 350 CDI WAGONEngine: 3-litre V6 turbo dieselTransmission: 7-speed automaticThirst: 9.6L/100kmCARSGUIDE SAYSUS-built -- as is the X5, which pipped the Benz by 49 sales last year -- the ML progressed significantly from the original M-Class, maintaining a greater off-road ability while closing the gap to the X5 in on-road dynamics. The badge holds plenty of cachet. There is an off-road pack with diff locks, low range, height-adjustable suspension and under-body protection.  

Ewan Kennedy reviews the 1997, 1998, 2005, 2007 and 2009 Mercedes-Benz A-Class as a used buy.

NEWThe Mercedes-Benz E-Class one of the business world's favourite cars, it's solid, roomy and the three-pointed star on the bonnet sends the right sort of messages to the rest of the community.Enter the E280 Sports Edition that was designed to add some sporty spice to the luxury express. Basically, 'Benz bundled up a number of its most popular options into a pack and flogged it off at a bargain basement price. The company reckoned you could save $11,000 over the same car with equipped withthe options bought individually.The E280 Sports Edition was offered in sedan and wagon variants, with the choice of petrol and turbo-diesel engines. If you ticked the petrol box you got a 3.0-litre V6 that boasted 170 kW and 300 Nm, had you gone for the diesel you would have got a 3.0- litre V6 turbo-diesel that peaked at 140 kW and 440 Nm.Whichever engine you chose you got a seven-speed automatic transmission with paddle shifting. The Sports Edition also brought lowered sports suspension, perforated front discs and 18-inch alloy wheels. There were some other sporty enhancements, more for looks than function, things like a rear lip spoiler, a sporty gearshift lever, alloy pedals, and chrome exhaust tips.Inside, it had sports seats with power adjustment with memory settings, and they were trimmed in sporty black leather with contrasting stitching. There was plenty of other gear as well, like the multi-function steering wheel with controls for just about everything, as well as Sat-nav, DVD player, and great sound system, and parking assist so you don't bump into anything else.That was on top of cruise control, auto sensing wipers, auto headlights, and a glass sunroof. It was also packed with safety gear, such as ABS, ASR skid control, BAS emergency braking, ESP stability control, and a host of airbags. In short it had the lot.NOWIt was hard to believe that the silver E280 Sports Edition sedan Mercedes diverted from its Approved Pre-Owned program to give us the chance to appraise it was four years old and had done a tick under 40,000 km. It looked, felt and smelled factory fresh. The silver paint was unblemished, the interior pristine, the only thing we could find that hinted at its used past was a few very minor scuffmarks on its 18-inch alloy wheels.Handing over the keys to the car Mercedes-Benz media man David McCarthy told us the car had been subjected to the company's extensive 116-point exterior, interior and mechanical check and would normally have gone straight onto a dealer's lot as an Approved Pre- Owned car with a price tag of $55,000. Instead it was given to us for an extended test drive.The Approved Pre-Owned program is an affordable way to buy into the prestigious brand if, for whatever reason, a new car is out of reach. It allows buyers to confidently purchase used cars with knownhistories, most serviced from new by Mercedes-Benz dealers, with a two-year unlimited kilometre warranty and full roadside assistance, for the price of a new Holden Calais.The E-class is a substantial car, reserved, but elegantly styled and packed with presence. It's also suitably reserved inside with understated black tones and a splash of dark woodgrain to provide an appropriate highlight. The seats, powered at the front, are trimmed in perforated black leather. They've comfortable and supportive, with heaps of adjustment in every direction to find the optimum position for every body, and once found they can be etched in the electronic memory.There was no wear to be seen anywhere, there were no scuffmarks, nothing had worked loose, and there were no rattles or squeaks to be heard anywhere. Our car had the 3.0-litre V6 petrol powerplant. Like the rest of the car it was understated, smooth and quiet. There was a slight lag in response when you hit the go pedal, which meant you needed to anticipate your moves in traffic so you didn't miss the gap, but otherwise it performed well.Once woken up it goes hard. Watching the fuel consumption read-out in the dash hinted at the might of the E-Class, varying as it did from around 9.0 L/100 km on the open highway to as much as 14.5 L/100 km in congested city going. That compares to the company's official claim of 9.7 L/100 km on average.The average over the time we had the car was 11.0 L/100 km. The 7-speeder was also smooth and unfussed, the shifts subtle when left to do it for you. There was also the option of shifting manually, by either using the lever or the paddles behind the steering wheel. A momentary shudder when engaging Drive from Reverse was the only blemish we observed.On the road our E-Class felt solid and substantial, the steering was comfortably weighted with a nice reassuring feel of contact with the road. As part of the Sports pack the E-Class rides on 18-inch wheels, which are wrapped in low-profile run-flat tyres, usually a sure fire recipe for a hard and uncomfortable ride, but in this case the ride is surprisingly comfortable and road irregularities are absorbed without fuss.By the time we handed it back, we'd done a touch more than 2000 km in all sorts of conditions and it was hard not to be impressed with the E-Class. It was as tight as a drum, there were no rattles or squeaks, and the car drove impeccably.SMITHY SAYSIf you want real prestige at an affordable price a 'Benz approved E280 Sports Edition could be the answer.2008 Mercedes-Benz E280 Sports EditionPrice new: $98,000 to $106,000Engine: 3.0-litre V6 petrol, 170 kW/300 Nm; 3.0-litre V6 turbo-  diesel, 140 kW/440 Nm.Economy: 9.7 L/100 km (V6 petrol), 7.5 L/100 km (V6 TD)Transmission: 7-speed automatic, RWD Body; 4-door sedan, 4-door wagonVariants: Sports Edition Safety; 5-star ANCAP

The Mercedes B-Class is an exceptionally practical vehicle built on a stretched version of the Mercedes A-Class platform. The release of an all-new model in March 2012 has generated added interest to those on the used-car market.A taller than average five-door hatchback, the B-Class has a huge amount of interior space, with almost as much legroom in the rear as in the big S-Class Mercedes. The B-Class’s front seats are large and well shaped and provide good support. There's plenty of space for two big Aussie males in the rear and three children will have stretch out room.The boot is bigger and more useable than that of many much larger cars. Not only is it huge, the luggage area is very versatile, and you can even create an almost van-like interior by removing every seat but the driver’s. The removable seats are an extra-cost option so may not be fitted to the one you’re examining.We wouldn’t go as far as to call the B-Class a ‘sports tourer’, as Mercedes has tagged it at times, but it does have a reasonably sleek style in its class.Petrol, turbo-petrol and turbo-diesel engines are all on offer, with the turbo-petrol units providing performance that can be called sporting without using too much imagination.The manual gearbox comes as a five or six-speed unit, but isn’t particularly common. Mercedes also gives you the choice of a continuously variable transmission that has seven manually-selectable preset ratios for use in specific driving conditions.There's a solid, quiet, refined feel in the new Benz B-Class that belies it size. It’s not quite as quiet and smooth to ride in as the larger Merc sedans, but it comes impressively close.Handling in the B-Class is very good for a mid-sized front-wheel-drive car, with decent balance, and minimal understeer at normal speeds. Backed up by Mercedes' inbuilt electronic stability program, this is one of the safest cars in its class size.These aren't cheap cars in absolute terms, but you do get some excellent engineering and there are a host of luxury and safety features. Of course, you do pay several thousand extra dollars for the privilege of sitting behind that three-pointed star, but many think it’s worth the money.Mercedes-Benz is well represented in almost all areas of areas of Australia, even in the far outback as diesel Mercedes have been a favourite with Aussie farmers for generations.This isn’t really the sort of car you should attempt to work on yourself, though a good home handyperson can do some of the routine service work. It’s common for owners to get all their work done at authorised Mercedes-Benz dealerships and these cars generally fetch higher prices than cars serviced elsewhere. You may pay more in the first place, but recoup your cash when it comes time to trade in your ‘serviced by Mercedes’ car.WHAT TO LOOK FORA correctly driven and maintained Mercedes B-Class is unlikely to have any faults, but it’s still best to have one inspected by a senior engineer at your motoring club.Take a good walk around the car checking for signs of damage to the bumper corners, the wheel rims (the front left is the one that generally suffers at the hands of poor parkers), and the door panels at their widest sections.If you find what appears to have been major repairs to the body either pass it up altogether or book it in for an after-crash inspection at a reputable panel repairer.Check the interior, particularly the rear seats and the boot for evidence of harsh use.Before going for your test drive try and arrange for the engine to be completely cold, after an overnight stop is ideal. Make sure the engine starts easily and idles smoothly within a few seconds of kicking over.Check the engine pulls easily and strongly even on hills and with a load on board. And that it never shows any signs of hesitation.CAR BUYING TIPCars with prestigious badges can be driven just as badly as those from the lowliest on the image stakes. Don’t fall for the fancy badge, have it fully inspected.

No matter how schmick the car looks, though, at this sort of money there are probably one or two expensive time bombs lurking within it.

The small-medium Mercedes-Benz C-Class, while costing significantly more than many cars in its class, is becoming increasingly affordable by the standards of the prestige car market.Though it has been built down to a price when compared with upper crust Mercedes models, the price trimming has been done intelligently and you still get a car that’s well built and uses good quality materials.The C-Class is sold as a three-door coupe, a four-door sedan and five-door station wagon body. Coupes from 2008 to 2011 were called the CLC-Class in an attempt to give them a sportier image. That didn’t seem to work and with the new model of 2011 the C-Class coupe name was revised.This is a rear-wheel-drive car so those travelling in the back seats of sedans and wagons will find themselves a little squeezed unless the front seats are moved forward a notch or two. This situation has improved over the years as the C-Class cars have become slightly larger, but it’s still smart to take the family along during your pre-purchase road test to make sure it suits them.Boot space is good and the big bootlid in the sedans makes it easy to load. The wagon is of the stylish school, with a sloping tailgate that robs the load area of some cubic capacity.Naturally the back seats and boots of the coupes are on the cramped side, but that’s par for the course.Few cars come with such a staggering range of engines as the Mercedes C-Class. Four, six and eight-cylinder engines are offered. The latest petrol engines have direct petrol injection and are significantly better than the older units in terms of performance consumption and emissions. Look for the letters CGI in the car’s title, indicting the new-generation engines. The name Kompressor in the car’s title means it has a supercharged engine to provide extra torque. Later units use a turbocharger rather than a supercharger.The hot AMG models use the V8s and have tremendous performance, but this comes at a cost in high fuel consumption.Mercedes-Benz C-Class with turbo-diesel engines have been sold for many years, long before they became common in other European marques. They have either four or six cylinders. The newer diesels (look for CDI on the badge) are a big advance on the older diesel in smoothness and refinement and once the car is cruising at a steady speed we defy you to pick them from petrol powerplants.The great majority of C-Class Mercedes-Benzes will have an automatic transmission, though you will find some four-cylinders cars have a five-speed manual gearbox, they may cause real hassles at resale time.Luxury levels are Classic, Elegance, Avantgarde and Sport. The latter has firmer suspension for better road feel and will make a nice car for the enthusiastic driver.Spare parts, servicing and repairs are all expensive for a car of this size, but certainly not for a machine with the high prestige rating the Benz affords you. Insurance costs are generally reasonable for a car in this class.It pays to buy a used Mercedes-Benz which has been serviced throughout its life by an authorised dealer. Their mechanics are not only trained to high standards, but are in constant touch with the factory. A car with a full service history will almost invariably command a higher price but be sure the service books are genuine.Mercedes-Benz Australia offers a good used-car scheme on cars up to five years of age. The length of the warranty varies according to the workshop’s assessment of the car.WHAT TO LOOK FORBe sure the steering is positive with no unnecessary free play in the straight-ahead position. There were some problems with the early version of the Brake Assist System (BAS). These should have been rectified by a dealer after a recall. Contact the dealer or Mercedes’ head office to see if this work has been done.Do a visual check of the car inside and out for signs of damage or worse-than-average wear. Pay particular attention to the bumper-bar corners for signs of paint scrapes. Also have a good look at the condition of the seats.Always call an expert for the final say no matter how good the Mercedes appears to be after your own inspection. Either use a mechanic formally trained on Mercedes or a senior inspector from your motoring association. Noisy engines, or units that are slow to start may be about to rack up an expensive repair.CAR BUYING TIPIf you’re considering getting an old prestige car rather than a new, but somewhat mundane, car make sure your budget is up to the task of supporting the higher running costs of the upmarket machine. 

Britain’s Range Rover had the luxury 4WD market all to itself for many years until the Germans finally entered the arena. Led by the M-Class, Mercedes’ first luxury SUV, this market segment has become highly competitive. There are now also entrants from Mercedes’ biggest rivals, BMW and Audi.Mercedes-Benz M-Class arrived in Australia in September 1997 and has sold well since then thanks to a combination of image, price (more about this in a moment) and genuine 4WD ability. While the M-Class is used by most owners as a luxury station wagon rather than a 4WD, if you choose the right off-road packages it is pretty competent on unsealed surfaces.You wouldn't tackle Jeep’s Rubicon Trail in an M-Class, but it will cope with far tougher conditions than likely to be attempted by 99 per cent of owners. Why mention the famed ultra-tough Rubicon Trail? Because the Mercedes SUV was primarily aimed at the American market - and is made in the USA.Build quality was poor in the early days, but following some serious overhauls in the factory systems things improved greatly. Vehicles from the early 2000 update are noticeably better than the original units. The body on the original vehicle had a fair bit of movement, even squeaks and rattles in the really rough stuff, but was stiffened up for the year 2000 model.The high centre of gravity when compared to a car reduces the cornering ability of the big Mercedes 4WD on sealed roads. But electronic aids in the form of traction and stability controls make it cling to the road remarkably well. Amazingly, the big Merc M-class corners safely at speeds far higher than are likely to be attempted by the average owner.The generation-two models (W164) replaced the original W163 in October 2006 and the gen-three (W166) came to us in April 2012. Each version increased the stylishness of the vehicle, but put ever more emphasis on on-road performance. However, the Off-Road Pro packages are there for those who want to get down and dirty in the serious stuff.There's good interior space and the boot is a good size. As is the norm in the car business each model was larger than the previous, came with more a luxurious finish - and sold in greater numbers. Mercedes-Benz offers a staggering range of V6 and V8 petrol and engines. Diesels come with five or six cylinders, with the great majority featuring the V6 powerplants.Automatic transmissions are fitted to all vehicles, with five forward ratios in the early days and seven since the introduction of the W164 in 2006. At the top of the performance tree are the AMG variants of the M-Class. Improbable as they may seem, the ML 55 AMG and later the ML 63 AMG rocketships are much loved in Australia and ours is one of the world’s biggest market on a population basis.The Mercedes-Benz dealer network is very well established in Australia. Spare parts aren't overly expensive for what the vehicle is. Insurance charges are surprisingly moderate for an imported German luxury vehicle, reflecting some of the cost cutting that has gone into the manufacture of the M-class.Few vehicles are more popular on the Australian used-car market than Mercedes-Benzes with full service records. You will usually be asked to pay more, but wise men say they are well worth the additional money.If you don’t want to be seen driving a large 4WD why not consider a Mercedes-Benz R-Class. These are much more conventional-station wagon in appearance than the M-Class, but are driven by all four wheels and share many major components under the skin.WHAT TO LOOK FORVery few M-Class will have been used in serious off-road conditions; clues are light scratches to the body sides caused by squeezing past bushes and trees, scars on and/or under the bumper corners or scrapes on the underbody protection plates.Carting kids around the suburbs isn't all that easy on a 4WD, either. So have a good look over the interior, particularly at the seats, door pockets and the door controls.Make sure the engine starts easily, even the old-style turbo-diesels in the first models only take a second or two on the glow plugs.Check that the engine idles smoothly from the moment it fires up.On your road test make sure the engine pulls strongly without any initial hesitation, diesels won’t be as responsive as petrols but if you feel one is too slow to react be very careful.The automatic transmission should work almost imperceptibly, even when worked hard by the driver.Try engaging all the 4WD modes to make sure that they operate.Having done your preliminary inspections, always call on the services of a professional before committing yourself.CAR BUYING TIPAnyone buying an upmarket vehicle without a professional inspection - or a large budget on standby - is taking a major risk. 

Choosing the right car can open the door to the executive floor, or confirm your corner office and that overdue promotion to the big league. Just as the right suit, tie, shoes or watch send a message to management, so does the right car.Working on the basis that you should always dress for the job you want, not the one you have, there are some impressive buys around in the prestige class. And, better than anything, a smart second-hand purchase is a great way to reward yourself.You still need to think about the obvious stuff -- maintenance and repair costs, insurance, fuel economy and resale value -- but driving a tasty import doesn't have to mean a second mortgage. Buying near-new, with just a couple of years on the clock, can open the doors to some impressive cars.Here are three that tick the boxes for the Carsguide undercover crew:(Search for hundreds more choices)HOT TIPSIf out of warranty use a brand specialist mechanic. If you can find a manual you're sure to save even more. Prestige cars cost to maintain so budget for this.2009 BMW 323iEngine: 2.5-litre 6-cyl petrolTransmission: 6-speed autoThirst: 8.8L/100CARSGUIDE SAYSA BMW badge is enough for many people and it needn't break the bank. The upmarket E90-model 3 Series sedan has balanced and subtly arresting style. The 323i (or the E92 325i if you spend $50K) gets a six-cylinder engine and earns more street cred than the four-cylinder 318i and 320i. It's not cheap to own or run, but the 323i still has lots going for it. It has room for four adults, is an exhilarating drive with solid handling, and even the fuel use isn't too bad. A thorough service history is mandatory and new owners are expected to continue this trend.2009 Lexus IS250 PrestigeEngine: 2.5-litre 6-cyl petrolTransmission: 6-speed automaticThirst: 9.7L/100CARSGUIDE SAYSAn underestimated car that's perfect for first-time executive buyers. This particular example is the desirable 2009 upgrade model and gets extra kit such as the heated and cooled front seats and satnav. The IS is similar in size to a 3 Series but more focused on comfort and equipment than performance or rip-roaring cornering. Lexus builds beautiful cars and owners report very good customer service.2009 Mercedes-Benz C280 AvantgardeEngine: 3.0-litre 6-cyl petrolTransmission: 7-speed automaticThirst: 9.4L/100CARSGUIDE SAYSThis C-Class variant is a cut above the 1.8-litre petrol and 2.1-litre diesel models that sold best in 2008-10. Its 3.0 V6 gives punchy performance, at the cost of a greater thirst, as well as a distinctive exhaust note. There is commendable safety and reasonable equipment, although it's not a match for the Lexus.