What's the difference?
The Mercedes-Benz EQC has been on sale in Australia for a little while now, and aside from the local launch event we haven’t had a chance to spend any quality time with the brand’s first fully electric SUV. Until now.
The EQC 400, as it’s officially known, is the German luxury maker’s first foray into the full-EV landscape, and could arguably be seen as the first true luxury electric SUV on sale in Australia. I mean, yeah, there’s the Jaguar i-Pace, but it has a more premium-sporting intent than the EQC, and the Tesla Model X isn’t aimed at a luxury customer, more so a technologically-minded buyer.
So what’s the Merc EQC like to actually live with? We drove it for a week to find out.
Aussie buyers could be excused for being wary of SsangYong, given the marque’s chequered history involving numerous ownership changes, crippling debts and in 2021 its rescue from the jaws of receivership by Korean industrial conglomerate KG Group.
However, the KG Group’s corporate rehabilitation of the troubled carmaker was completed in 2022, allowing the renewed SsangYong Motor (renamed KG Mobility in Korea) to hopefully focus on its core business of producing 4x4 SUVs and pick-ups, with increasing use of electrification planned for future model development.
As part of this renewal, in late 2023 SsangYong Australia announced MY24 updates to refresh its local 4x4 Musso ute and Rexton seven-seater SUV ranges, which, combined with a Merv Hughes-hosted marketing campaign, is aimed at building brand appeal and sales through its 70-plus national dealer network.
We were recently handed the keys to the latest Rexton, which competes for buyers in Australia’s fiercely competitive ‘Large SUVs under $80K’ segment that hosts more than 20 rivals.
When I was telling my colleagues about the Mercedes-Benz EQC my summary was, basically, it’s the best electric luxury car I’ve driven.
It’s plusher than a Jaguar i-Pace, more polished than a Tesla Model X - indeed, it feels like a different kind of electric car to both of those models. It’s an impressive foray into the segment, and we can’t wait for the chance to put it against some like-minded electric European luxury SUVs at some point in the future.
If KG Group can provide the long-term stability and new model investment that has eluded SsangYong for so long, the brand could have a promising future in Australia judging by the MY24 Rexton Adventure. It’s a solid package and what it lacks in benchmark ANCAP safety and third-row comfort is offset by a compelling driveaway price, generous warranty and national dealer network. So, if you’re looking for a feature-packed 4x4 seven-seater SUV for less than $55K, you might be pleasantly surprised by this competent Korean.
The Mercedes-Benz EQC is entirely different to what we expect from the brand, but it’s really what we expected all along when it came to an electric SUV from the Daimler stable.
It is sleek, streamlined and smooth, with panels that almost look like they’re formed from liquid. And it has the eco-edgy graphics you’d expect, with a specific grille treatment (yes, a real grille), headlights that are unlike any other Benz (they even have an LED that runs the width of the grille), and a rear-end style that looks almost like it was penned with another Stuttgart-based brand in mind… Porsche. I’m talking about Porsche.
But one thing that I really love about the EQC is its moustache. It's more prominent when the car is finished in white paint, but there’s a moustache that former Daimler chief Dieter Zetsche himself could be envious of. And he had one helluva soup strainer.
It is clearly made to be slippery, despite essentially sharing its underpinnings with the more conventionally angular - yet still rounded-edged - GLC SUV.
While it is a nicely styled gizmo, I found there are some things that could be annoying.
For instance, I was trying to plug in at night in a dark area, and while there is a small light above the charge port, other EVs have a light that actually illuminates the area where you’re plugging in.
And also, the plug port is on the driver’s side. If, like me, you had to charge up with the car on the street, it just adds a little bit more anxiety to the whole situation. I shudder to think what could happen if the charger was hit by a passing car - folding the mirrors in is one thing, but you can’t fold the power cable! The lead for the charger is long, thankfully.
I know, most people (maybe even all people!) who buy and EQC are going to have undercover parking in a garage or carport, but it’s still worth remembering that the filler isn’t on the kerb side like a number of other EVs.
It has almost identical dimensions to that car: 4774mm long on a 2873mm wheelbase, with a width of 1884mm and a height of 1622mm. For context, GLC is 4669mm long, same wheelbase, a bit wider (1890mm) and just a little more height (1639mm).
What about interior design? Well it’s also familiarly different, with a number of changes to the materials used but still the same tech and comfort you’d expect. Check out the interior images in the section below.
With its 4850mm overall length and 1960mm width, the Rexton rides on a 2865mm wheelbase with a compact 11-metre turning circle.
Its smooth ride comes from four-coil suspension with double-wishbones up front and an independent multi-link arrangement in the rear. For those venturing into the rough stuff, it has 20.5 degrees approach and departure angles, 20 degrees ramp break-over angle and 203mm of ground clearance.
Looks are subjective, of course, but we reckon it has attractive and cohesive styling, with its prominent and ornate diamond-style grille complimented by distinctive side-body contours that can’t be mistaken for other SUVs.
The interior has a premium look and feel, with lots of exposed stitching along soft-touch seams and a tasteful blend of contrasting surfaces including chrome, satin chrome, piano black and textured patterns.
There’s good attention to detail and build quality is excellent, but there are some annoying design quirks like the need for the front passenger to access a touchscreen menu just to adjust the audio volume.
The second-row of seating has a/c vents in the centre console and is spacious even for tall people like me (186cm). When sitting behind the driver’s seat in my position, there’s about 60mm of clearance between my knees and the driver’s seat backrest, which combined with ample head and shoulder room makes for a comfortable ride.
By contrast, the third-row seating is strictly for young kids, as there are no adjustments for the second-row’s backrest angle or fore/aft base cushion positioning to accommodate taller frames like mine. The side windows in the thick rear roof pillar are also conspicuously small, which adds to a claustrophobic feel.
Fortunately, access to the third-row is made easier by the 60/40-split second-row, which can be folded and tumbled forward.
However, given I’ve found tolerable third-row comfort in some rival seven-seaters, the Rexton’s third-row is my only gripe for those with longer limbs.
If you’re thinking the EQC looks like a seven-seat SUV, you’re wrong. It’s a five-seater, with a decent sized boot, too.
The luggage capacity is 500 litres, which is decent for a car of this size, but bear in mind there is no spare wheel under the boot floor.
Rear seat space is reasonably spacious for someone my size (182cm) sitting behind their own driving position, with decent knee and toe space. Headroom is not terrific, though, and anyone taller will need to watch their head as they get in and out of the car as the top sill eats into space quite a bit.
Any middle-seat passengers might find the room a little less likeable, as the transmission tunnel intrudes quite a bit. Those with big feet might find shoehorning themselves in and out a bit of a challenge as the sills are quite large, and our car even had optional ($1200) “aluminium-look running boards with rubber studs” - side steps, essentially. They get in the way, too.
But if you’re just sitting two abreast in the back the seat comfort is really good, the trim quality is excellent, and there is a flip down armrest with the storage bin and pop out cupholders. There are rear air vents (no climate control adjustment in the back, though, and no USB charging either), and there are two map pockets, plus bottle holders in the doors. Up front you will find a mix of familiar elements if you’ve sat in any recent Benz model, but a few unique finishes and trim elements that might be new to you.
There’s a beautiful horizontal fin theme that runs around the cabin, as well as the now-traditionally audacious looking Burmester sound system speaker covers. They don’t quite gel with the aesthetic, to my eye.
The dash-top material - “fine surface texture”, as Benz calls it - is unlike anything else we’ve seen from the brand, it’s kind of like a soft silky slippery fabric trim. While there are lovely copper trim elements that just add something visually entertaining and appealing to the space.
There is a large covered centre console bin with 2x USB-C charge points and there is an additional USB-C upfront next to the wireless phone charger. The Mercedes touchpad system that aligns with the MBUX media screen is reasonably easy to get used to, but being a Benz there are plenty of options for usability - the centre screen is a touch-capacitive unit, or you can use the steering wheel-mounted controller on the left side of the wheel to control the middle screen. The right thumb controller manages the driver info screen.
It was mostly very easily managed, although the menus did get stuck at times for me - mainly in the section around the energy consumption. Plus I tried the whole “Hey, Mercedes” command thing, and it failed on numerous occasions.
With its 2130kg kerb weight and 2960kg GVM, our test vehicle has a sizeable load capacity of up to 830kg, which should be ample for five occupants and their luggage.
It’s also rated to tow up to the class-benchmark 3500kg of braked trailer and its 350kg maximum tow-ball download is compatible with that requirement.
Plus, its generous 6460kg GCM (or how much it can legally carry and tow at the same time) means it can legally tow its maximum trailer weight while carrying its maximum car-load, which is a practical set of numbers for just about any recreational requirement.
Front-row cabin storage includes cup/bottle-holders and a small bin in each front door, plus a single glove box. The stylish centre console has a bin up front with sliding-lid, two cupholders in the middle with another sliding-lid, plus a box at the rear with hinged padded-lid that doubles as a driver’s elbow rest.
Those seated in the second-row get a cup/bottle holder and bin in each door, plus pockets on each front seat backrest. The fold-down centre armrest has two more cupholders and a handy hidden compartment that’s ideal for small items. Third-row occupants get storage bins on each side but no cup/bottle holders.
Accessing the cargo area through the power tailgate reveals 236 litres (VDA) of load volume with the third-row seats upright. This expands to 641 litres with the third-row folded flat and 1806 litres (or more than 1.8 cubic metres) with the second and third-rows folded.
The cargo area’s rear floor has a two-tiered design, with the top floor lying flush with the third-row seats when folded but it can be removed to reveal a lower floor that provides a second level of storage. There’s also a usefully large bin in the right-hand-side wall cavity. The only things missing are sturdy load-anchorage points at floor level to secure cargo nets or straps.
The EQC is available in two separate lines at the moment. The first is the standard EQC 400, which has a list price of $137,900 plus on-road costs, and then there’s the Art Line edition for $143,800.
There’s no haggling, either. The EQC is part of Benz’s standardised pricing model, and there are nine dealerships/retailers Australia-wide that handle orders for the EQC. Or you can buy it online, if that’s more convenient! However, as we reported at the Australian launch of the EQC, the wait time can be long - up to seven months from clicking ‘order’ to the car arriving in Australia.
What will you get if you do order an EQC? It’s hardly an affordable midsize SUV, but you’re paying for new technology - and you’re getting a pretty well kitted-out car, too.
The standard equipment list includes the AMG Line exterior package, 20-inch alloy wheels, LED headlights and daytime running lights, and a sunroof.
The interior gets the AMG Line treatment with leather upholstery, as well as a 13-speaker Burmester sound system, keyless entry, push-button start, electric tailgate, a head-up display, Mercedes-Benz’s MB-UX media system with twin 10.25-inch screens including Apple CarPlay and Android Auto smartphone mirroring tech, DAB digital radio, sat nav and the option of augmented reality navigation instructions. That system also incorporates Mercedes-Me Connect online capability, including web search.
There’s also an ambient lighting system with 64 colour choices, dual zone climate control, and heated front seats with electric seat adjustment and memory settings.
Thrown in for nix is a five-year Chargefox subscription. Chargefox is Australia’s largest car charging network, with fast charger stations stretching from Cairns to Adelaide (and there’s a cluster in WA as well).
There’s also a comprehensive safety technology suite included. All the details are covered off in the safety section below.
How about rivals? Well, its most natural competitors include the Jaguar i-Pace (from $124,100) and Tesla Model X (from $133,900), and there'll be an Audi e-tron electric SUV on sale in Australia by the end of 2020.
You might also think about the not-quite-fully-electric likes of the Volvo XC60 T8 plug-in hybrid (from $98,990), or even the plug-in hybrid Mercedes GLC 300e (from $83,500).
Our test vehicle is the new ‘Adventure’ model, which serves as the middle-grade offering between the entry-level ELX and top-shelf Ultimate.
It’s equipped with the same 2.2-litre four-cylinder turbo-diesel, eight-speed automatic and part-time 4WD as other Rextons, for a drive-away price of only $54,000 (our 'Space Black' metallic paint is a $595 option).
That pricing looks razor-sharp compared with mid-grade 4x4 seven-seaters offered by segment leaders like the Isuzu MU-X LS-U ($61,400), Ford Everest Trend ($66,790) and Toyota Prado GXL ($69,530).
And they are 'list' prices (not including on-road costs) whereas the Rexton is 'drive-away-no-more-to-pay'.
The MY24 upgrades include a new dash layout and high-mounted 12.3-inch multimedia touchscreen with Apple/Android wired connectivity. There’s also a restyled dual-zone climate control hub with touchscreen, plus new lower body mounts for improved ride quality.
The Adventure brings numerous luxuries like a walk-up welcome system (mirrors unfold and puddle lamps illuminate), touch-sensing front door locks with walk-away auto door-locking, power tailgate and soft-touch synthetic leather seats with the fronts offering power adjustment, heating and cooling.
The second-row outer rear seats and steering wheel are also heated, plus there’s speed-sensitive power steering and tyre pressure monitoring.
These appointments are in addition to the base ELX’s generous standard equipment list including 18-inch 'diamond-cut' alloy wheels with 255/60 tyres and a full-size alloy spare, LED dusk-sensing headlights/DRLs/front fog lights/tail-lights, heated door mirrors, a four-way-adjustable leather steering wheel and 12.3-inch driver's digital instrument display.
There are also four USB-C ports (two front and two in second row centre console), three 12-volt outlets (front console box, second row centre console and cargo area), electric parking brake, reversing camera, front and rear parking sensors and more. It's fair to say the Rexton Adventure is feature-packed.
The EQC has a power output of 300kW and it has 760Nm of torque, which is enough to see its claimed 0-100km/h acceleration pegged at just 5.1 seconds.
The EQC’s top speed is 180km/h (limited for the sake of the batteries), and it has an 80kWh lithium-ion battery pack.
It uses a pair of asynchronous motors - one front, one rear - and they can alternate to do what’s best in the situation - be it working in 2WD (RWD or FWD), or in AWD.
If you’re thinking about an EQC as a towing option, the towing capacity is 750kg for an un-braked trailer and 1800kg for a braked trailer.
The quiet and refined 2.2-litre, four-cylinder, turbo-diesel, which meets Euro 6 emissions standards, produces 149kW at 3800rpm and 441Nm across a 1000rpm-wide torque band between 1600-2600rpm. It provides energetic response in city and suburban use.
This engine is paired with an equally refined eight-speed torque converter automatic, with overdrive on its sixth, seventh and eighth ratios ensuring low-rpm operation and optimum fuel economy at highway speeds.
Sequential manual-shifting is available using the steering wheel-mounted paddles and there's a choice of three drive modes ('Power'/'Winter'/'Eco') which can be selected using a console button.
The part-time, dual-range 4WD system is controlled by a console dial, offering the choice of 2H (2WD high-range), 4H (4WD high-range) and 4L (4WD low-range). It also has an auto-locking rear diff to optimise traction as required.
With an 80kWh battery pack and a Type 2 CCS plug (up to AC 7.4kW / DC 110kW) the charge times vary pretty greatly depending on what output you’re powering up from.
Mercedes-Benz says a DC fast charging station should be able to replenish the battery bank in 1 hour 22 minutes (at a maximum of 110kW, though some Chargefox stations offer charge rates up to 350kW) while an AC charging station (like you’d find in car parks) or Mercedes-Benz’s own Wallbox system should take about 12 hours 13 minutes.
Charging from a regular household powerpoint is a last resort option. It is claimed to take 46 hours 40 minutes from empty to full (230-volt outlet, 10-amp/2.3kW). I plugged in to a powerpoint in my house and the car’s info display was stating it would take 9.5 hours to achieve the remaining 16 per cent of charge. It didn’t get to 100 per cent before I had to unplug, however.
My not-so-urban test drive loop commenced with 97 per cent of battery charge and an indicated range of 363km available. The idea was to get a feel for the “range vs reality” of the situation, so I did it in Comfort drive mode with the climate control active and no intent to either thrash the vehicle or baby it to save battery.
My drive ended with 36 per cent indicated charge remaining, after I’d covered 231.6km. That means, based on the car’s own algorithm, that it would have covered 315km before the battery was depleted, which is a long way short of the claimed 434km range.
The indicated energy consumption was 20.8kWh/100km, which is ‘thirsty’ for an EV. On our recent electric car comparison test, the most efficient of our EVs - the Hyundai Ioniq Electric - used just 13.0kWh/100km. Yes, I know the EQC is a lot heavier (2425kg kerb weight), but even the Tesla Model 3 was notably more efficient (18.5kWh/100km) than the EQC over very similar terrain and driving.
However, our testing saw us return an even better consumption rate than Mercedes-Benz’s claimed figure, which is 21.4kWh/100km.
SsangYong claims an official combined cycle average of 8.7L/100km. At the completion of our 307km test, which comprised mostly city and suburban driving with a bit of highway travel, mostly in Eco mode with up to five occupants on some trips, our figure calculated from fuel bowser and trip meter readings came in at 11.0L/100km.
Although higher than SsangYong’s claim, it was within the usual 2.0-3.0L/100km discrepancy between official and ‘real-world’ figures. So, based on our numbers, you could expect a driving range of more than 600km from its 70-litre tank, which is not bad. Based on the official figure, driving range extends to around 800km.
If you have a garage and a Wallbox connector, there’s no reason the Mercedes EQC couldn’t be a terrific option as a commuter, a second car, or even your primary vehicle.
The thing with all electric cars is that it’s about settling into a rhythm. If you use the car to commute to work, maybe you can charge it there. Or you might have a solar array and charge at home.
No matter the situation, you’ll be getting a rather nice vehicle to live with, based on my week with the EQC.
It’s a plush car, that’s for sure. The silence it offers is truly relaxing, and there’s effortless torque to pull you away from a standstill. The way you can build pace to overtake, the rush of noise-free acceleration, is pretty astounding. Perhaps not as visceral as in a GLC 63 AMG, but it’s still an experience.
The steering is direct and doesn’t require much thought, though it does lack a little bit of feel. But it’s easy to predict and quick to respond, making for pleasant progress around town. It’s easy to park, as well, with a great surround view camera system, as well as front and rear parking sensors. And if you’re not confident, the car has semi-autonomous parking, too.
The brake pedal feel takes some acclimation, because it responds pretty well, but the action is hard to modulate at times. That is partly due to the brake regeneration system, which actively captures energy that would have otherwise been lost during braking. You can adjust the level of aggression of the regen brakes, too, by tapping either the up or down shift paddles. The most aggressive setting will almost pull you up to a halt from urban speed without any brake pressure required.
The suspension of the EQC feels more settled than the last GLC I drove, and that could be in part due to the extra weight and stiffness of the battery cell under the body. The centre of gravity feels low, and it feels stuck down to the road in most situations.
The ride is mostly fine, but with big 20-inch wheels and low profile tyres, it can jar on hard edges. I also noticed that it can feel a bit unsettled at higher speed, as the body moves around - from side to side - more than I would have expected. It deals well with undulation changes and big dips, and if the surface is good, so are the comfort levels in the cabin.
The Rexton’s overall refinement and build quality are evident when you get behind the wheel. It offers good adjustability for driver comfort and the fundamentals of the vehicle are sound, as there were no red flags during our test.
The engine is smooth and quiet with good all-around performance, the automatic transmission shifts quickly and smoothly, the steering is nicely weighted and communicative, the brakes provide reassuring response and the ride quality is supple over bumps yet disciplined enough to provide good handling response.
It’s also pleasantly quiet at highway speeds, with low tyre and wind noise. Engine noise is also minimal, given that it requires only 1600rpm to maintain 110km/h, ensuring low-stress cruising.
Most of our driving time was spent in Eco mode, as we found performance in this setting more than adequate for our purposes. We did briefly use the Power mode but didn’t notice any significant change in response.
It’s a Mercedes-Benz, so as you’d expect the safety offering is comprehensive and extensive.
The EQC received a five-star ANCAP crash test rating in 2019, scoring highly for child occupant protection in particular. But it also has all the safety assist nannies you’d expect, too.
There is autonomous emergency braking (AEB) with forward collision warning that works from 7-200km/h, plus active lane keeping assistance from 60-200km/h and lane departure alert, along with active cruise control, blind spot monitoring, rear cross traffic alert, rear AEB, driver fatigue monitoring, auto high beam lights and tyre pressure monitoring.
There are nine airbags (dual front, front side, rear side, curtain and driver’s knee), and the EQC has a pair of ISOFIX anchor points for baby seats and three top-tether points to affix child seats.
No ANCAP rating (as yet). Even so, it comes with numerous passive and active safety features highlighted by dual front, side and curtain airbags plus a driver’s knee protection bag (but no centre airbag between driver/front passenger).
There’s also AEB, lane assistance, blind-spot warning and rear cross-traffic alert, trailer sway control, hill descent control, front/rear parking sensors, reversing camera and more, but a notable absentee is speed-sign recognition and the cruise control is non-adaptive. There are also ISOFIX child seat anchorages on the two outer second-row seating positions plus top tethers for all three.
It mightn’t have the same method of propulsion as a petrol or diesel Merc, but it has similar service requirements. You still need to take it to the workshop for maintenance every 12 months - or every 25,000km! - whichever comes first.
Owners can either pay as they go for servicing, or pay up front and bundle it into their finance. The upfront rate is $1350 for three years/75,000km. Pay as you go will peg you along at $450 (year one), $750 (year two), $450 (year three).
When the EQC launched it came with a three-year/unlimited kilometre warranty plan, but that was recently updated to a five-year/unlimited km plan, bringing Benz inline with the likes of Korean luxury maker Genesis, not to mention the majority of mainstream car brands.
Warranty cover is seven years/unlimited km warranty plus seven years roadside assist.
Scheduled servicing is every 12 months/15,000km whichever occurs first.
The first seven scheduled services run to $375 each, up to seven years/105,000km, for a total of $2625.