Are you having problems with your Mazda? Let our team of motoring experts keep you up to date with all of the latest Mazda issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Mazda in one spot to help you decide if it's a smart buy.
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I don't think you have a claim against Mazda at all; they rejected your claims because you hadn't followed the recommended servicing schedule and the DPF wasn't reset. They have every right to reject your claim when the filter became clogged. The sales people were not to know you would be doing some of the servicing yourself when they sold you the car, the service people had no knowledge of what you were doing, the parts people who sold you the oils and filters didn't know and couldn't be expected to know, so I don't believe you could blame anyone else for having a problem.
It is a relatively common complaint with the BT-50 when towing and we get quite a lot of complaints from Navara owners as well. The answer seems to be that the clutches fitted at the factory are marginal for heavy-duty use, and the answer from mechanics we've spoken to is to fit heavy-duty aftermarket clutches.
I don't know of a widespread issue that would cause your problem. It's an old car and first I would be having the ignition and fuel system serviced. If that doesn't prove to be a solution I would be looking for a faulty electrical connection associated with the engine and its sensors.
You need to consult an independent paint specialist who can assess the quality of the paint for you, and then take that report to Mazda to back your warranty claim. One expert that could do it for you is Graeme Cuthbert (0422 444 335).
Get a paint specialist to inspect the paint on your car and give you a report on his findings. Assuming the report confirms your claim that the paint is dodgy go back to Mazda and lodge a warranty claim.
Maintain the rage at your dealership, this issue is clearly a dangerous one and needs to be fixed. If the dealer is showing no signs of being interested in fixing it go direct to Mazda and demand their intervention in sorting the problem out. I would expect Mazda to fix your car without charge given that you have reported and had the dealer check it while it was under warranty.
It's frustrating that discs should need replacing at such low kays, but it's not that unusual today. You got 65,000 km out of the second set of discs, which is par for the course. It is something I think carmakers should be looking at and developing new materials or whatever to extend the life of the brakes.