Lexus NX300 vs Mercedes-Benz GLC-Class

What's the difference?

The Lexus NX 300h F Sport is both a comfortable and luxurious family hauler that is held back by just a few things.

Of course, gripes like the underwhelming dynamics might not be an issue for all, but the less-than-stellar fuel economy (for a hybrid, at least), disappointing practicality and fiddly multimedia will affect all potential buyers.

However, this is balanced out by loads of equipment and premium appointments for a reasonable price, which should put the Lexus NX on your shopping list if you are keen for an inner-city premium SUV cruiser.

The new Mercedes-Benz GLC200 might be the base-grade, but it doesn’t look or feel like it. From the outside, it’s stylish and refined, and inside, it delivers that signature Benz luxury with premium features, impressive tech and a beautiful cabin.

While the engine isn’t wildly powerful, it’s more than capable for everyday driving and long stretches on the highway and the ride quality overall is smooth, quiet and composed. It loses points for being more expensive than its entry-grade rivals and for those steep ongoing servicing costs, which could be a sticking point for some buyers.

Lexus might have been known for drab and dowdy styling in the past, but the NX’s sharp aesthetic is head turning and attention grabbing in all the right ways.

Though the NX first hit Australian showrooms in 2014, after six years we reckon it wouldn’t look out of place strutting down a catwalk, and can easily hold its own in the design department against the likes of the Audi Q5, BMW X3 and Mercedes-Benz GLC.

From the front, you can’t miss the trademark Lexus spindle grille, which, with its trapezoidal shape, gives the illusion of a wider and more aggressive car.

The high-set, slender headlights also gives the NX a wide stance, while the sweeping daytime running lights and sharp bumper design give the impression that the NX is cutting through water.

In profile, the NX is characterised by a strong shoulder line, chiselled lower doors and narrow glasshouse, while the black plastic wheelarch cladding hints at its SUV status.

The black trim detailing on the tail-lights almost make it look like the NX has narrowing cartoon eyes from the rear, but the subtle diffuser and large bumper soften its look a little.

If you can’t tell, we dig the aesthetics of the NX, especially the subtle exterior features such as crystal-like front foglights and the unique side mirror design.

Step inside and those neat little design touches continue.

From the almost folded fabric-like design of the door trims to the soft-touch surfaces throughout, the NX’s cabin oozes luxury, class and quality.

The centre stack shape mirrors the front grille’s trapezoid shape, while all the buttons and switchgear have a nice heft and weight to them, and are laid out in an easy-to-use, ergonomic fashion.

Sure, look a bit closer and you might see some carryover items from lower-end Toyota models, such as the cruise control stalk but, be honest, if we didn’t point it out, would you have even noticed?

The GLC is a handsome SUV with a strong, confident stance. It looks fit and premium, but not overly sporty, especially with the standard 'Avantgarde' exterior styling seen on our test car.

The entry-level grade rolls on 19-inch alloy wheels, features slimline running boards, LED lighting all around and an interior ambient lighting package that even includes logo 'puddle light' projection from the side mirrors.

Inside, the GLC200 doesn’t skimp on style. You get sports seats trimmed in synthetic leather (available in a range of colours), plus a panoramic sunroof, flashy dual displays and a black headliner that adds a cocooned feel.

The ambient lighting is a real standout and reminiscent of sci-fi films like Tron! It adds to the cabin’s upmarket vibe.

Combined with the soft-touch surfaces and neat trim details, the interior feels luxurious. And to be frank, it should at this level. But not every base-grade SUV in this segment gets it right. This one does.

Measuring 4660mm long, 1870mm wide, 1645mm tall and with a 2600mm wheelbase, the NX puts it foot firmly into the mid-size SUV class.

Front occupants can easily get comfortable thanks to seats with a wide breadth of adjustment, while drivers also get a telescoping steering wheel that automatically raises when the car is turned off for easier ingress/egress.

Generous door bins up front will swallow large water bottles and any other paraphernalia, while two deep cupholders are found between the driver and front passengers.

If you want to tuck any items out of sight though, the glovebox and centre console bin will do the job, but there is also a hidden compartment where the driver’s touchpad palm rest.

Lift up the flap and your precious valuables can be hidden away, but look underneath the flap and it doubles as a handheld mirror to check you don’t have any food in your teeth before a date.

The outer two second-row seats offer ample room for six-foot-tall passengers, and – even with the front seats in our preferred position – there is plenty of legroom in the back.

Like most vehicles, the middle seat is a bit compromised, but in the NX it feels especially narrow and uncomfortable.

This isn’t helped by the middle seat’s seat belt, which comes down from the roof and intrudes well into the backrest of the neighbouring seat when not in use.

It makes loading the NX full of passengers tricky as there is a bit of shuffling around to get all the belts in place and passengers comfortable.

Our advice? Use the NX as a four-seater and just fold down the centre armrest, which also exposes two cupholders, for extra comfort.

Other rear seat amenities include air vents and storage pockets in the doors, the latter of which will accommodate water bottles or small items.

Open the boot and the NX will swallow 475 litres of volume, which can expand to 1520L with the rear seats folded down.

Boot space is down on its rivals, with all of the German models offering at least 550L of volume.

In real-world terms, this means the NX’s boot won’t close with a large- and medium-sized suitcase sat side-by-side, but has no problem with smaller cases.

Boot space might be lacking in the NX, but the hybrid system’s batteries have to go somewhere, and at least Lexus offers up two big bag books and tie-down points.

The cabin is spacious in both rows, with decent access thanks to wide door apertures and 195mm of ground clearance. That said, it’s the kind of cockpit you sort of tuck into and I knocked a knee or elbow on the steering wheel getting in (my husband joked this was just a user issue). My eight-year old had no trouble hopping in and out, though.

The front seats are best described as sumptuous, with features like expandable under-thigh and lumbar support. It’s super easy to get comfortable and stay that way, a big plus for anyone who does long drives, like I do.

The rear seats are equally comfy, with generous padding and deep bases. You’ll find three top-tether points in the back row, but realistically, it’s a space better suited to two child seats.

Keeping the cabin tidy is simple thanks to thoughtful storage throughout. There are deep door bins with drink bottle holders, a couple of cupholders in each row, a largish glove box and a dual-lid centre console.

Up front, there’s also a phone cubby, two USB-C ports and a wireless charging pad. In the rear, you get another two USB-C ports and some handy map pockets.

The boot has proven to be a practical space, with 620L of capacity and a level load floor. There’s a reversible mat and underfloor storage, which is also where you’ll find the space-saver spare tyre.

This grade now includes a powered tailgate, a welcome addition, and the second row folds electrically in a 40/20/40 split, giving you more flexibility when you need it.

The updated media display is easy enough to use once you spend a bit of time with it. The touchscreen is responsive, and wireless Apple CarPlay maintained a steady connection throughout our test. I also appreciated how the instrument cluster and head-up display pull through directions from either your phone or the in-built sat nav system.

There are five variants in the GLC range, and for this review we’re testing the new entry-level GLC200, priced from $84,455, before on-road costs.

While it’s definitely more affordable than the next step up, the GLC300, it still wears the highest price tag among its base-grade rivals, with the Audi Q5 35 TDI starting from $73,400 and the BMW X3 xDrive20i from $77,601.

That said, the GLC200’s generous equipment list could easily convince you it sits higher in the range. Standard features include 19-inch alloy wheels, synthetic leather trim as well as electric front seats with memory, heating and Mercedes’ ‘kinetic’ function.

You also get a panoramic sunroof, a slick 12.3-inch digital instrument cluster, a colour head-up display and a vertical 11.9-inch media screen running an upgraded operating system with satellite navigation plus wireless Apple CarPlay and Android Auto.

Practicality hasn't been overlooked, either. There’s a space-saver spare tyre (a welcome change from the run-flat tyre solution often employed by Euro brands), a handsfree powered tailgate, adaptive LED headlights, dual-zone climate control, four USB-C ports, two 12-volt sockets and a wireless charging pad.

Our test car also includes the optional 'Plus Package', which adds $5846 to the price. It bundles in a 15-speaker Burmester sound system, digital matrix LED headlights, heated and noise-insulating glass, augmented reality navigation and a digital key via the Mercedes-Benz app.

You’ll also find a few extra safety additions here, such as a lane centering aid, emergency steering assist, interior monitoring and external surveillance for added occupant protection and theft deterrence.

Overall, a bit more expensive but you get an impressive amount of features.

Propelling the Lexus NX 300h F Sport is a petrol-electric mild-hybrid powertrain, combining a 114kW/210Nm 2.5-litre naturally aspirated four-cylinder petrol engine with two electric motors – 105kW/270Nm unit for the front axle and a 50kW/139Nm unit for the rear wheels.

The total system output is measured at 147kW, which is sent to all four wheels in our test var via a continuously variable automatic transmission (CVT).

The zero-to-100km/h acceleration takes 9.2 seconds thanks to a fairly hefty 1895kg kerb weight.

The GLC200 is powered by a 2.0-litre, four-cylinder, turbo-petrol engine paired with a 48-volt mild-hybrid system, producing up to 150kW of power and 320Nm of torque. It’s the least powerful engine in the GLC range, but still manages to feel punchy when you need it to.

This all-wheel-drive variant is paired with a nine-speed automatic transmission. While it can feel a little twitchy at lower speeds when the auto start/stop system is active, it’s otherwise a smooth and well-matched combination for everyday driving.

Official fuel consumption figures for the Lexus NX 300h is 5.7/ litres per 100km, though we managed a 7.6L/100km figure in our week with the car.

Our driving consisted exclusively of inner-city driving for groceries and just two trips down the freeway upon collecting and returning the car due to Melbourne’s lockdown rules.

The GLC200 has an official combined cycle (urban/extra-urban) fuel consumption figure of 7.5L/100km and with its 62-litre fuel tank, you’re looking at a theoretical driving range of up to 826km which are solid figures for a family cruiser.

In real-world testing, I averaged 7.8L/100km, mostly around town with one longer trip thrown in. Overall, I’m pretty happy with its efficiency.

Mercedes-Benz recommends a minimum of 95 RON premium unleaded petrol for this model.

Though the Lexus NX might look sporty and dynamic from the outside, don’t be mistaken into thinking Lexus’ mid-size SUV is anything other than a comfy cruiser.

Steering remains light and lifeless in its default ‘Nomal’ drive mode, but even in ‘Sport S’ and ‘Sport S+’, weighting feels artificial and numb.

What this means is that the NX 300h F Sport is a joy to manoeuvre around town at low speeds, but is found lacking when the speedo climbs and the roads get a bit twisty.

Likewise, a stab of the throttle is met with a spike in revs and engine noise as the powertrain switches from its electric motor to internal combustion engine, but the expected thrust-burst never comes.

CVTs are generally tuned for better fuel economy, not a sporting drive, so it makes sense that the NX is a little more hesitant and lethargic to get up to speed, but the transmission does suffer from that ‘elastic’ feel where it can be slow to ‘shift up’ if it thinks you are wanting a sporty drive.

However, these shortcomings are especially evident when stacking it up next to the new Toyota RAV4 hybrid.

The NX is underpinned by Toyota’s MC platform, shared with the old RAV4, whereas the fifth-generation mid-size SUV that launched in 2019 is updated with a TNGA platform.

Much of our aforementioned criticisms in driving dynamics and snoozy drivetrain are fixed, or at least alleviated, in the latest Toyota RAV4, so here’s hoping the next-gen NX rumoured to break cover soon will be a welcomed step forward.

And while the current Lexus NX is certainly not the last world in SUV driving dynamics, it’s not trying to be.

As a daily runabout for the family, the NX is comfortable and predictable – just what some families might be after.

The suspension does a great job at soaking up road imperfections and little bumps you might find on your journey, helped by the comfy seats and great interior sound insulation.

What is noticeable though, is overcoming large bumps or any change in elevation at speed, where the NX 300h’s hefty weight means it takes just a touch longer to get settled again.

The cabin also feels a bit fussy from the driver’s seat, with the multimedia especially being fiddly and hard to navigate when on the move.

We reckon a rotary controller like those found on a BMW, or even better multimedia software as seen with a Benz, could go a long way in fixing Lexus’ multimedia woes.

Having said that, the system is compatible with Android Auto, and is laid out well on the widescreen, so you could easily forgo the annoying touchpad and janky software for a better experience.

Despite having the ‘baby’ engine in the range, the GLC200 doesn’t feel underpowered. Power delivery is generally quick, and there’s enough in reserve when you need to get up to speed or overtake. It’s responsive and confident in everyday driving.

That said, the auto start/stop feature is frustrating around town, especially at give way signs or roundabouts where you’re more likely to pause than come to a full stop.

It will cut the engine, and then when you want to accelerate, there’s a delay - sometimes even a little rollback. Not ideal, and definitely something that takes away from the otherwise polished drive.

The suspension hits a lovely balance, it’s forgiving but not floaty. You feel the road just enough to stay connected without it ever feeling harsh, which means the ride stays smooth and composed. It’s also a lovely highway cruiser, easily settling into long stretches with comfort and ease.

Visibility is solid, with minimal blind spots thanks to slim pillars, and the steering is responsive. It corners with confidence, too, with very little body roll, which isn’t always the case in a mid-size SUV.

Parking is straightforward thanks to a clear 360-degree camera system and park assist. The reversing camera turns with the steering wheel, which takes a moment to adjust to, but ultimately makes tight manoeuvres that little bit easier.

The GLC carries a maximum five-star ANCAP safety rating, based on testing conducted in 2022. It scored an excellent 92 per cent in both adult and child occupant protection, which gives plenty of peace of mind for families.

It’s also well-equipped when it comes to safety tech. There are 10 airbags in total, including a front centre airbag and side chest airbags for both rows; a solid showing in this segment.

Even without the optional Plus Package, the GLC comes loaded with safety features including blind-spot monitoring, side exit assist, lane departure alert, lane keeping aid and traffic sign recognition.

There's also driver attention warning, a 360-degree camera view, front and rear parking sensors, forward collision warning, intelligent seatbelt reminders and rear cross-traffic alert.

With the Plus Package, you add interior and exterior monitoring systems, along with something called 'Pre-Safe Impulse Side'; a clever feature that gently moves front occupants away from the doors if a side impact is imminent.

Autonomous emergency braking is also included, with pedestrian, cyclist, car and backover detection. It operates from 7.0-80km/h (or up to 250km/h for vehicles), which is slightly higher than most systems that usually activate from 5.0km/h.

In the back, there are ISOFIX child seat mounts on the outboard seats and three top-tether anchor points across the row.

Like all new Lexus vehicles, the NX 300h F Sport comes with a four-year/100,000km warranty, along with roadside assist over the same period. A six-year anti-corrosion is also part of the aftersales assurance package.

Scheduled service intervals are every 12 months/15,000km, whichever comes first.

The first three years/45,000km of scheduled servicing is capped at $495 for each annual service, which falls under the brand’s Encore service that also entails pickup and delivery of the NX, loan car, and wash and vacuum.

Lexus ownership also means owners will be access to exclusive events, dinners and drive days, as well as promotions from partner hotels.

Although servicing costs are relatively cheap for the first three years, Lexus’ four-year/100,000km lags behind luxury brand leaders Mercedes-Benz and Genesis, who both offer five-years/unlimited kilometre assurances.

The GLC is backed by a five-year/unlimited kilometre warranty, which puts it on par with key rivals in this space. Servicing intervals are generous, too, at every 12 months or 25,000km. Great news if you rack up a lot of kilometres.

But the catch? Servicing costs are steep. Mercedes-Benz offers pre-paid servicing plans in three-, four-or five-year bundles, and the five-year package will set you back $7350. That averages out to almost $1500 per visit. Oof.

For comparison, the Audi Q5’s five-year plan is $3520, and BMW’s five-year 'Basic Service Inclusive' package for the X3 is $2475. So, while the GLC might win on features and finish, it definitely asks more of you when it comes to ongoing costs.