Lexus Lm500H vs Mercedes-Benz E400

What's the difference?

The Lexus LM 500h is luxurious, comfortable, practical, easy to drive and expensive. While it may appear to be the ultimate family car, with only four seats it's limited in terms of how many kids and their friends you can carry. On top of that, the privacy screen introduces accessibility issues to the kids you wouldn't encounter on other vehicles. If you are thinking of a Lexus people mover as your next family car I'd suggest looking at the LM 350h which has seven seats and no privacy screen. If you’re looking at a business class executive van the LM 500h would be perfect. 

A convertible that doesn't feel like one when the roof is in place is no easy task to build, but it's one Merc's engineers have pulled off with the E400 4Matic Cabriolet. Effortless power, a tonne of technology and a comfy, leather-wrapped cabin all make Merc's drop-top E-Class a strong proposition.

The LM 500h doesn't look real. More like a concept vehicle with its vertical face wearing that enormous grille. Feels like if you watched it for long enough you’d catch it transforming into some kind of robot. Yet, at the same time its styling is elegant and prestigious.

I have a confession to make. I used this Lexus as my office. Its interior is that comfortable and spacious. I'm also a parent and there were times where it was the quietest place to get some work done.

It also let me observe people's reactions as they walked past with their dogs not knowing what was going on inside behind those tinted windows. The people that noticed were clearly car enthusiasts as they knew what they were looking at and couldn't pass without gaping it awe.

The LM 500h’s interior is superbly plush with thick carpets, beautiful copper metallic trim and nappa leather seats.

As I’ve said, the cockpit up front is less luxurious than the extravagant first class section in the back behind that dividing wall.

And yes, I’ve seen large screens before but nothing that stretches the width of the vehicle.

Elegance. That's the word that springs to mind when you first clamp eyes on the E400 Cabriolet. While the Coupe version has a crouched-over sportiness about its exterior design, the convertible is all about big and boat-like proportions, especially with the fabric roof opened.

Like nearly all drop-tops, the E400 looks best with the cabin open to the elements, and the side profile especially paints a picture of well-heeled wafting, with only the AMG alloys and body styling hinting at the performance on offer under the bonnet.

Inside, expect perfectly executed modern luxury, with soft leather seats, touchpoints that melt under the fingers and a sprinkling of woodgrain trim. All of which feel like old-world luxury, nicely juxtaposed by the huge twin-screen display that dominates the dash.

You might be able to take Lexus out of Toyota but it's very hard to take Toyota out of Lexus and this particularly applies to the practicality of the LM 500h.

Every day I discovered new compartments, tray tables and storage areas. There are so many cabinets, lockers and hidey holes that we almost left my belongings (an entire family of plushie toy capybaras) behind because there are so many places to check.

Of course, I'm talking about the rear compartment here because up front there's not much storage. In fact, it proved to be quite a problem in that I had nowhere to put my bag with somebody sitting next to me and no area behind the front seats to stow it, either.

Talking of seats, the LM 500h only has four of them, with two up front and two in the rear. Up front, the seats are supportive and large, but the rear seats - those are, well... have a look at the images.

We’re talking two large captain's chairs that look as though they’ve been removed from the first class section of a plane.

And while this might be suitable for businesses shuttling a couple of executives to and from meetings, for a family, even with two children, the extra couple of seats a third row offers would come in handy.

The LM 350h has seven seats over three rows and no privacy screen. A far better choice for families.

For device charging there are USB ports up front and in the rear. There are wireless phone chargers for those in the back seats but not up front.

The LM 500h has a cargo capacity of 752 litres with all seats in place.

It's a two-door, four-seat convertible, so practicality isn't at the very top of its list of strengths.

That said, life is peachy for upfront riders, both of whom will travel in spacious luxury. There are two cupholders hidden beneath a woodgrain cover underneath the climate controls - also home to a power outlet - as well as a clever double-hinged central storage bin that can be opened by either the passenger or driver, and which opens to reveal two USB points.

There's room in the doors for bottles, too, and the entertainment system can be controlled via a touchpad controller mounted above the traditional click wheel - although, to be honest, using it is harder and more time consuming than simply pretending it doesn't exist.

Climbing into the back (and we mean climb - there are no rear doors) is made easier by the fact you can fold and slide the front seats automatically by pulling a lever mounted near the headrest. Once there, though, you'll find space is a little tighter, and you feel weirdly cocooned, owing to the huge raised tunnel that runs through the middle of the cabin, and the low roof line.

There are two cupholders that live in the space where the middle seat would normally go, and there's a little bottle-holder cubby to the left of both backseat riders. There are air vents back there, too, but no temperature controls.

The front doors are huge and really very heavy, requiring considerable heft to open them.

The boot space is predictably a little limited, with 385 litres on offer. There's also a little flip-down separator, which shows you how much room the roof will need to come down, reducing boot space to 310 litres. Speaking of which, the soft-top can be lowered in just 20 seconds, and at speeds up to 50km/h.

One practicality quirk, though. The front (and only) doors are huge and really very heavy, requiring considerable heft to open them, especially if you're parked on a slight angle. Honestly, I was reduced to kind of pushing them open with my foot at times.

At $157,400, the Cabriolet is the most expensive model in the E400 family, and is roughly $20k more than the sedan and $10k more than the coupe variants.

That money buys you a comprehensively kitted-out ride - as it really should - with the E400 Cabriolet arriving with 20-inch AMG alloys, LED headlights (made up of 84 LEDs) with high-beam assist, proximity unlocking with push-button start, air suspension and Merc's AIRCAP - a lip above the windscreen that's designed to push air up and over the cabin when the roof is down.

Inside, you'll find leather seats, dual-zone climate control and the clever 'AirScarf' system, which pumps hot air onto your neck when the roof is down (and it's cold out). You'll also nab heated front seats, power windows front and back and an automatic belt feeder, which saves you reaching over your shoulder to get to your seatbelt. So exhausting.

On the tech front, expect a killer 590W, 13-speaker Burmester stereo, controlled by the seriously impressive widescreen cockpit; two 12.3-inch screens that spill from about the centre of the dash all the way to the driver's binnacle, and control everything from navigation to Apple CarPlay and Android Auto.

There's a whole bunch of safety stuff, including semi-autonomous technology, but we'll drill down on that under the Safety sub-heading.

The LM 500h is a petrol-electric hybrid with a 2.4-litre four-cylinder turbo-petrol engine which makes 202kW/460Nm and works in concert with two electric motors.

The front motor makes 64kW/292Nm and the rear makes 76kW/169Nm. The combined maximum power output of the two motors and the petrol engine is 273kW.

The LM 500h is all wheel-drive and has a six-speed automatic transmission.

It's a fabulous engine, this twin-turbocharged V6 - even if it doesn't feel quite so lively in Cabriolet form as it does in the hardtop equivalents.

The 3.0-litre unit produces 245kW/480Nm, sending it to all four wheels via a nine-speed automatic transmission, linked to the standard 4Matic all-wheel drive system.

Lexus says after a combination of urban and open roads the LM 500h should use 6.6L/100km. In our own testing we found consumption was higher at 9.4L/100km.

Worth noting my driving environment was mainly a hilly suburban one filled with school drop offs. Achieved some personal bests this week, with one long run to Sydney’s outskirts, only to return in nightmarish peak hour traffic.

Premium (95 RON) fuel is required and the tank size is 60 litres. In theory the driving range is a smidge more than 900km, which drops to around 640km using our real-world average.

Mercedes claims 7.4L/100km on the combined cycle (but you can expect to be pushing nine litres in real-world conditions), with emissions pegged at 170g per kilometre of CO2.

The 66-litre tank will only accepts 95RON fuel.

Quite simply, driving the LM 500h is like piloting a limousine on stilts. Superbly comfortable, but with an elevated driving position that offers outstanding forward and side visibility, the LM 500h is an easy vehicle to drive for long periods of time.

A digital rear vision mirror means visibility behind is good and unobstructed by the privacy screen or the seats.

The drawbacks are down to the lack of space up front, with the driver’s chair limited in its ability to recline or slide back due to the bulkhead behind it.

And that's compounded by the lack of cabin storage for bags if the front passenger seat is taken.

As for the rear passengers there aren't many people movers offering this level of comfort, except perhaps the Zeekr 009.

Variable suspension that adjusts continuously keeps the vehicle composed and provides a high level of comfort for those in the rear. At the same time, the LM stays nice and flat through roundabouts while remaining civilised over speed bumps.

And then there's the acceleration, which, while not supercar-like is incredibly brisk for a van. The all-wheel drive system provides outstanding traction in wet and slippery conditions, too. 

Our family used the LM daily for everything from school runs to shopping trips and weekends away and not only was it fun to drive, our lucky rear passengers enjoyed sitting high and being able to see clearly out their windows along with the luxury of a giant movie screen.

Sure, the E400 Cabriolet can drive itself, but we’re equally pleased to note that it’s still a lot more fun handling the steering duties yourself.

And that is mostly due to that fabulous engine; quiet and effortless at city speeds, rorty and enthusiastic at pace, and genuinely angry with the drive setting switched to their most hardcore Sport+ mode.

We’ve already spent time in the sedan version, and while this Cabriolet is heavier (1935kg vs 1820kg) and slightly slower to 100km/h (5.5sec vs 5.2sec) it doesn’t immediately feel it behind the wheel, with a similar and satisfying lurch into the future when you plant your foot.

But hard charging is not what this car is about, and the E 400 is at its peachy best when rolling about the city or the ‘burbs with the top down, and the warm summer air washing through the cabin.

In its normal drive settings, the steering is light but engaged, and the ride on offer from the standard air suspension is outstanding, cosseting the cabin from all but the very worst road imperfections, while the torque from the V6 serves up effortless, unobtrusive acceleration.

With the roof up, Merc’s designers have done a stellar job of hiding the fact this thing is a convertible at all. It’s a solid-feeling cabin with the fabric roof fastened, and the cabin is quiet and free from wind noise.

There are few cars on the road as overloaded with safety technology as the E400 Cabriolet.

The standard stuff is all there, of course. There's a 360-degree parking camera, as well as nine airbags (dual front, dual pelvic/thorax for front-seat passengers, dual sidebags for rear passengers, dual head bags in the doors and a knee airbag for the driver), rollover protection and tyre-pressure monitoring, as well as braking and traction aids.

But the E400 adds some really clever technology, including Merc's Driving Assistance Package Plus, which adds active lane keeping, blind-spot assist, cross-traffic alert and evasive steering assist.

It's this suite of systems that allows the E400 to navigate freeways autonomously, including changing lanes on demand. At the moment, the system will warn you to keep your hands on the wheel every so often, but you can sense a time when that will no longer be required. And that time is soon.

The E-Class range scored the maximum five-star ANCAP safety rating when crash tested in 2016.

Lexus covers the LM 500h with a five-year, unlimited kilometre warranty. 

The Lexus Encore Platinum program is complimentary for LM owners for three years, providing 24-hour roadside assist, a loan vehicle or pick-up/return service at service time, 'On Demand' vehicle evaluation options, valet and airport parking benefits as well as exclusive offers and event opportunities.

Servicing is recommended annually or every 15,000 kilometres, and impressively, pricing is capped at $695 per service over five years.

Expect the usual three-year, unlimited-kilometre warranty, with service intervals pegged at 12 months or 25,000km. Mercedes' capped-price servicing scheme limits maintenance costs to $2280 for the first three years of ownership.