Kia Sportage Problems

As a result of our request Kia had the vehicle inspected and also checked the conditions that it was occurring in and they told us that the vehicle is ok and that the problem Tim sees is related to the way he was trying to drive it. We understand that Tim is now content with Kia's response.

I have forwarded your complaint on to Kia and asked that they have their people look at your car. This is not normal, I reckon it's the dealer that is doing the "Stall Test" and stalling you.

I too would be frustrated with the treatment you have received, and I would be questioning the competence of the dealership. From your description I would suspect that there is a faulty ABS sensor or similar in one of the rear wheels and what you are experiencing is the ABS activating. We will forward your complain to Kia and request their assistance.

I would say the windscreen is too tight in the opening and is under stress, so when it is hit by something like a stone it tends to crack. I would have the dealer measure the opening when installing the nest windscreen and have Kia check it against the specification.

Fuel companies have warranties that provide cover in situations where poor fuel causes problems, but before you can even think about approaching the fuel company you need to establish that your problems are a result of poor fuel. You need to be able to identify the outlet you bought the fuel from, produce a receipt of some sort that verifies the purchase and then some evidence that proves the fuel was the culprit. I would certainly get another opinion.

If the problem has been caused by bad fuel the repairs won’t be covered by the new-car warranty. While the fuel companies do have a warranty that would cover a problem caused by their dirty fuel it would be very difficult to prove it was the fuel in the first place, and it was a particular fuel company’s diesel that was the cause of the problem. I dare say you don’t have a sample of fuel you could have tested, or I’m guessing a receipt for the fuel you bought. It’s all too difficult. I would get another opinion before you spend the money on cleaning the fuel system.

The manufacturers of duel-fuel systems for diesels claim around 20 per cent better performance and economy, but there are also horror stories about blown engines. My understanding is that the systems are designed to deliver fuel consumption savings, but a side benefit is an increase in power. If you drive your vehicle the same way you did before the conversion you will make the fuel consumption savings and the engine would probably be ok, but if you make use of the extra go in the engine, as many people apparently do, you won’t get the fuel savings and the engine will be at increased risk of damage. I wouldn’t recommend it, and I certainly wouldn’t recommend it on the new vehicle when the warranty is still in play.