Kia Sorento Problems

Are you having problems with your Kia Sorento? Let our team of motoring experts keep you up to date with all of the latest Kia Sorento issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Kia Sorento in one spot to help you decide if it's a smart buy.

RECALL: More than 30,000 Kia Sorento SUVs and Carnival people movers pose fire risk
By Justin Hilliard · 18 Mar 2020
Kia Australia has recalled 26,926 Carnival people movers and 3288 Sorento SUVs that could cause fires
Read the article
What SUV should I buy?
Answered by Graham Smith · 25 Oct 2019

There are many SUVs that would fit within your budget. I would suggest you try a Toyota Kluger, Hyundai Santa Fe, Kia Sorento, Isuzu MU-X, Jeep Grand Cherokee.

Should I buy a Kia Sorento 2013 to 2017 or Hyundai Santa Fe 2013 to 2017
Answered by Byron Mathioudakis · 02 Sep 2020

Hi Nor, the Kia Sorento is generally reliable and robust, with only a few electrical problems being the main issues, but most should have been sorted out by now. As the Sorento is closely related to the Hyundai Santa Fe, the same would apply to that SUV too.

The 2.4-litre four-cylinder engine you mention was only available in the UM model from 2009 to 2011. After that a 3.5-litre V6 took over. Both engines are known to be robust and dependable. We'd go for the V6 because it does not have to work as hard as the 2.4L hauling such a big and heavy vehicle around. Note, though, that the V6 is thirsty. 

The diesel is the best choice out of all of the engines available, as it is strong and hard-wearing as well as much more economical. 

In our opinion, the Sorento is a better buy than the Santa Fe, since it has more glass area and so is easier to see out of. The interior is pleasant, comfortable and easy to use. And, from the XM model launched in 2015, it is a nicer and quieter car to drive.

Finally, the Kia has offered a seven-year warranty as opposed to the Hyundai's five-year warranty since October 1, 2014, meaning it is possible to buy an older Sorento and still be covered by the factory warranty. 

That's not easy to answer without knowing your situation in more detail, but if shopping new, I'd recommend the Sorento. 

It's a fresher overall design with more smart thinking behind it, and a four-year longer factory warranty. 

It offers the option of diesel if you prefer, but I'd be choosing the petrol for overall performance and refinement, with still decent real-world fuel efficiency. The petrol V6 Sorento is only available in two-wheel drive though. 

Good luck, and keep us posted with your journey, 

Kia Sorento 2016: Transmission downshifting
Answered by Graham Smith · 18 Oct 2019

It wouldn’t hurt to change the fluid, but it’s more likely to be in the valve body.

Why is my 2013 Kia Sorento making a clunking noise?
Answered by David Morley · 09 Dec 2020

It sounds as though there’s some slack somewhere vin the driveline that is taking up suddenly with a clunking noise as the result. This is actually pretty common in cars as they age and relates to general wear and tear on the driveline components.

What you haven’t told me is whether your car is a petrol or diesel model which will determine whether it’s a front-wheel-drive or all-wheel-drive vehicle respectively. Why does that matter? Because, fundamentally, the all-wheel-drive version – which has a centre differential, a transfer-case and a driveshaft for each wheel – has more than double the driveline components of the front-drive Sorento. And, clearly, that means at least double the opportunity for a clunk or creak or groan to creep in as the vehicle ages.

Regardless of the driveline layout, of course, any free-play in the driveline is bad news because it means there’s wear somewhere and that needs to be identified and fixed before it wears further and, ultimately, fails, leaving you stranded or even contributing to a crash. So have it checked by a workshop familiar with that make and model and nip any problems in the bud while they’re still annoyances rather than catastrophes.

In the meantime, you can do a bit of detective work of your own: Many driveline clunks are caused by worn CV (Constant Velocity) joints which allow the wheels to turn (with the steering) as well as drive the car. Find a nice, deserted car-park and slowly drive in circles first with full left lock and then with full right lock. You’re listening for a clattering, clicking or rumbling noise as you do so. If you can hear such a noise, then you might just be well on your way to diagnosing the problem.

Kia Sorento 2017: Broken audio system
Answered by Graham Smith · 24 May 2019

It will be a problem with the antenna. Have your dealer check it for you and perhaps replace it.

 

The Acadia doesn’t boast a diesel engine, so economy could be an issue for your daughter; also it’s only a little longer than the Kia Sorento, so space could be another problem. A better choice would be the Mazda CX-9.

What's the best car for towing a van?
Answered by Graham Smith · 28 Jun 2019

The Jeeps are perfectly capable of doing the trip you are planning, and if anything did go wrong while you were away there are dealers all around the country who cold fix it for you. At 2000 kg your caravan is not particularly heavy and shouldn’t stress the Jeep at all. The Prado is the other obvious choice, and it too will do the job with ease. Others to look at are the Kia Sorento and Isuzu MU-X.

Should I buy a Kia Sorento 2020?
Answered by David Morley · 13 Jun 2020

The Sorento seems like a pretty good choice. But don’t forget its cousin, the Hyundai Santa Fe which is also a great vehicle. On balance, though, the Kia seems a little better value and has a superior warranty. In fact, the Kia factory warranty of seven years/unlimited kilometres is an industry leader and makes for great long-term peace of mind.

If you’re happy with the way the Kia drives and works for your family, then there’s no reason not to make that your first choice.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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