2021 Hyundai Santa Fe vs Mazda CX-9

What's the difference?

The previous Santa Fe was outstanding among its rivals and this new one in most ways is even better. Yes, I didn’t find the new Santa Fe quite as engaging to drive as the outgoing one, but it’s comfortable and easy to pilot, plus the new features, tech and safety equipment, along with increased practicality make the new version better overall than the old one.

The sweet spot in the range is the Active grade which comes with a proximity key, dual-zone climate control, leather seats, the high mounted centre console and privacy glass without the price tag of the Elite or Highlander.

The CX-9 is still a great option for families looking for a large SUV, even if it is starting to show its age as new rivals continue to launch with newer technologies.

That said, the availability of a luxury-focused six-seat configuration (Azami LE AWD) for the first time might be enough to convince some buyers to give it further consideration.

But for others who need the versatility of seven seats, this is still the CX-9 we’ve all come to know and love – but just a little bit better – particularly in its best-selling Azami AWD form.

This updated model looks so different from the front that we were stopped in a car park by another family in a Santa Fe who asked if this was the new-generation car. 

The answer is no, but it’s a really big update which has added a new rectangular grille, inset LED headlights, T-Shaped LED running lights and new tail-lights which are now joined by a horizontal reflective strip.   

This generation Santa Fe has always been a good looking mid-sized SUV and the new face lands a punch filled with attitude. 

It’s interesting that this grille is a departure from the Y-shaped frame used across the brand’s range during the past decade and if I didn’t know better it could be a glimpse of the changing face of Hyundai.

The Santa Fe isn’t huge, but you should check to see if it’s going to fit in your garage. A glance at the dimensions reveals it’s grown in length by 15mm and now measures 4785mm end-to-end. With roof rails the Santa Fe stands 1710mm tall and it’s 1900 mm across.

From the outside all Santa Fes look pretty much the same, but inside there are two quite different cockpits. Look at the images of the entry-grade Santa Fe’s dashboard, now look at the Highlander’s. Yep the entry grade Santa Fe doesn’t get the ‘floating’ high-mounted centre console which is on all the other grades above. 

That’s a shame, as the new centre console not only looks great but puts the buttons for climate and media within easier reach. The shifting buttons on the raised centre console also look beautiful – the entry-grade misses out on this, too.

Still, the cabin, even on the entry-grade car, is a premium feeling place with the layered effect to the design of the dash we first saw in 2018 when this generation Santa Fe was introduced. The range-topping Highlander goes ‘next level’ with Nappa leather seats and the virtual instrument cluster.

The Highlander is the grade I spent the most time in and while the cabin looks posh, the interior feels tough. Our car had the 'Camel' Nappa leather, but the Highlander also can be had with black Nappa leather at no extra cost. The standard black suede headliner is also a nice touch on this grade.

The entry-grade Santa Fe has black and grey cloth upholstery (see the images), the Active gets black leather, while the Elite comes in a choice of black or 'Cognac' leather.

There are eight exterior paint colours. The two standard ones are: 'Glacier White' and 'White Cream.' The premium colours are: 'Typhoon Silver', 'Magnetic Force', 'Phantom Black', 'Taiga Brown', 'Rain Forest' and 'Lagoon Blue.' 

Given its latest update is relatively minor, the CX-9’s exterior largely looks the same as before, which, depending on your point of view, is a very good thing. As far as we’re concerned, it certainly is.

That said, train-spotters will notice some differences, with the GT SP (new), Azami and Azami LE (new) grades getting a refreshed grille that’s slotted and available in two grade-specific finishes unlike the insert their carryover Sport, Touring and GT siblings still have. 

And aside from the GT SP, Azami and Azami LE’s new sets of 20-inch alloy wheels (again in grade-specific finishes), the only other exterior change is the Azami and Azami LE’s larger-diameter chrome exhaust tailpipe extensions. Sporty!

Inside, the CX-9 has more changes in store, headlined by the new ‘floating’ 10.25-inch central display all but the Sport and Touring get (they stick with 7.0- and 9.0-inch units respectively).

The new set-up is powered by Mazda’s latest multimedia system, which is certainly an improvement over its predecessor, and a much needed one at that.

Worth noting, touch is not an input method, with the rotary controller on the centre console the only option, which is actually great for safety, so we’re all for it.

The Azami and Azami LE also get new quilted Nappa leather upholstery, which looks and feels great, and adds to the overall high-quality theme.

Otherwise, it’s pretty much business as usual, which is great because the CX-9 has always had a well-designed interior. Yep, if it ain’t broke, don’t fix it.

I think the Santa Fe can pull off a better balancing act than its mid-sized SUV rivals of being practical while still being stylish.    

There are seven seats as standard and yes that third row isn’t big enough for me, but I’m 191cm (6'3") tall and I can sit behind my driving position in the second row with even more room now in this updated version. Headroom in the second row is also excellent – even with the sunroof.

My six-year old son had no issues climbing in and out of the second row, and those wide opening rear doors offered plenty of space for me to get in and fasten him into his car seat.

The front passenger seat has a power adjustment on the side of the bolster for rear passengers to move it back and forth. Parents beware: kids will be drawn to this and small fingers might get squashed if they play with it.

Boot space with the third row in place remains the same at 130 litres, but with those back seats folded there's 24 litres more space now with a luggage capacity of 571 litres.

The handsfree tailgate opens just by standing next to it with the key in your pockets which sounds brilliantly convenient but there were times when it opened when I didn’t want it to and was just walking past.

Cabin storage is good with cupholders on either side of the third row, two in the second row and another two up front.

There’s a large centre console storage box and medium sized door pockets. And under the floating centre console (on the Active grades up) is an area large enough to stow a small backpack

The upright design of the wireless phone charger with its little trapdoor is ingenious. All Santa Fes come with the wireless charger, plus two USB ports for the second row and two more up front.

There’s dual-zone climate control, and that means no temperature setting for the second row, although there are directional air vents in all three rows.

Being an SUV that’s 5075mm long, 1969mm wide and 1747mm tall, practicality is arguably the most important thing for the CX-9, and with the option of six seats for the first time with the new Azami LE, it’s even more versatile.

All seven-seat grades have a 60/40 split-fold second row that manually slides and reclines the same as before, with only the Sport missing out on one-touch tumble operation, which makes accessing the 50/50 split-fold third row even easier, even if it’s still not graceful.

But the six-seat Azami LE is configured differently, given its second row has two captain’s chairs instead of a bench. That said, it operates in a very similar manner, just with power adjustment.

I still had around eight centimetres of legroom and four of legroom behind my 184cm (6'0") driving position, while the large transmission tunnel that’s a foot-space issue in seven-seat versions... isn’t.

One key difference with the very roomy and comfortable Azami LE is it only has four top-tether child-seat anchorage points, while all other grades have five thanks to their extra seat. Either way, four ISOFIX child-set anchorage points are split across the second and third rows.

Alternatively, the third row can be used by adults on shorter journeys, although they won’t have a lot of space to enjoy. Again, I'm 184cm tall and it’s tight back there, with no headroom or legroom on offer, but children will, of course, fare much better.

The CX-9’s boot is still pretty usable with all three rows in action, with 230L of cargo capacity available, but you can stow the two rear seats to get 810L in total.

And if you want maximum cargo capacity, the middle seats can also be folded, but not in the Azami LE, annoyingly.

Either way, the CX-9 doesn’t have a load lip but does have a flat floor, so loading bulkier items is a cinch, while two bag hooks and four tie-down points are on hand for securing loose items if they can’t fit in the double map pockets on the front seat backrests.

There are two cupholders in the third row, another two in the second row’s fold-down armrest (seven-seater versions) or large centre console (Azami LE), and another two in the first row’s larger centre console, while the front and rear door bins can also take bottles – and other knick-knacks.

All grades get USB ports in the first row, while the Touring and above also have them in the second row, and the GT and above also feature them in the third row. It’d be nice if there was no differentiation, though.

The CX-9 has become more expensive, with some grades up a little, while others are up a lot. The range now starts from $45,990, plus on-road costs, and reaches $73,875 (see pricing table below), but there is more standard equipment now.

Either way, two new grades have joined the now-comprehensive CX-9 line-up, bringing the total to six, with the new GT SP slotting in above the mid-range GT but below the previously flagship Azami, which is now bettered by the new Azami LE.

The entry-level Sport and Touring round out the line-up, with each grade coming with front-wheel drive as standard, although all-wheel drive is an expensive $4000 option for all but the Azami that instead asks for a $4435 premium, and the Azami LE which gets it as standard.

Features-wise, the Sport gets dusk-sensing LED headlights, rain-sensing wipers, 18-inch alloy wheels, push-button start, a 7.0-inch central display, satellite navigation, Apple CarPlay and Android Auto support, digital radio, a six-speaker sound system, a head-up display, three-zone climate control and black cloth upholstery.

While the Touring has the same 18-inch alloy wheels, it steps up with keyless entry, a 9.0-inch central display, paddle-shifters (new), power-adjustable front seats with heating, and black leather upholstery.

The GT goes even further with 20-inch alloy wheels, a hands-free power-operated tailgate, a sunroof, the aforementioned 10.25-inch central display (new), a 12-speaker Bose sound system, a wireless smartphone charger (new) and heated outboard middle seats.

As its name suggests, the new GT SP is the sportier version of the GT, adding a unique black finish to its 20-inch alloy wheels and side-mirror caps as well as burgundy leather upholstery and red stitching for just $500 more.

Meanwhile, the Azami has 20-inch alloy wheels with a bright finish (new) as well as adaptive LED headlights, LED daytime running lights, a 7.0-inch multifunction display, a heated steering wheel and 'Pure White' or 'Walnut Brown' quilted Nappa leather upholstery (new).

And finally, the new Azami LE mimics the Azami but replaces its middle bench with two power-adjustable captain’s chairs with heating and cooling plus a dedicated centre console, so six seats in total instead of the usual seven.

Also of note, the CX-9 has a new metallic paintwork option: 'Polymetal Grey', which helps it stand out from the crowd.

For reference, the CX-9’s rivals include the soon-to-be-replaced Toyota Kluger ($44,850 to $68,574) and the recently launched facelifted Hyundai Santa Fe ($43,990 to $61,660) and new-generation Kia Sorento ($45,850 to $63,070).

2021 Mazda CX-9 pricing before on-road costs

You can choose between a diesel or a petrol engine to power your Santa Fe, and a hybrid powertrain is coming soon.

The petrol is a refreshed version of the previous 3.5-litre V6 making 200kW/331Nm, while the 2.2-litre diesel is new and produces 148kW/440Nm.

Also new is the eight-speed dual-clutch automatic transmission found in the diesel variant. It’s a wet-clutch type of DCT and it’s smooth and quick.

The V6 has a regular eight-speed automatic.

The hybrid power train arriving in 2021 looks to be promising and it'll be all-wheel drive.

All CX-9 grades are powered by a carryover 2.5-litre turbo-petrol four-cylinder engine, which produces 170kW of power at 5000rpm and 420Nm of torque at 2000rpm.

A six-speed torque-converter automatic transmission is standard, and again, you get the option of front- or all-wheel drive for all grades but one, the AWD-only Azami LE.

If you’re after a diesel-powered seven-seater, Mazda also has the similarly sized CX-8 in its line-up, but it still doesn’t offer a hybrid option in any of its SUVs, even though many rivals are moving in that direction, including the aforementioned Kluger, Santa Fe and Sorento.

Hyundai says that after a combination of open and urban roads the V6 petrol should use 10.5L/100km. That’s pretty thirsty.

The diesel engine goes through less, even though it’s powering all four wheels. Hyundai says the mileage after the same sort of combination of roads should be 6.1L/100km. 

I covered 174 km in my fuel test of the diesel Highlander and the trip computer said I used an average of 8.1L/100km.

A hybrid variant makes so much sense on an SUV which is likely to spend a lot of time in urban and suburban settings and we're expecting it to be highly fuel efficient. 

According to the official combined fuel consumption figures (ADR 81/02), FWD variants of the CX-9 sip 8.4 litres per 100km, which isn’t too bad for a petrol-powered large SUV that weighs just shy of 1900kg. Claimed carbon dioxide (CO2) emissions are 197 grams per km.

And given they weigh a whisker more than two tonnes, AWD versions of the CX-9s drink a slightly higher 9.0L/100km and emit 211g/km.

We covered 188km in the Azami AWD and Azami LE AWD at the CX-9’s launch and recorded 11.5L/100km after primarily driving on country roads and highways.

While that figure is nearly 30 per cent higher than Mazda's claim, it’s not outlandish considering the type of vehicle the CX-9 is. Either way, results will vary.

For reference, AWD variants have a slightly large fuel tank (74L) than their FWD counterparts (72L), but they all take more affordable 91RON petrol at minimum.

This generation Santa Fe came out in 2018 and since then I’ve covered thousands of kilometres in all grades in every engine variant. I’ve also driven and tested its competitors and it has stood out from them in terms of how good it is to drive. 

Not many of its competitors were able to offer the combination of connection, comfort and easiness which the Santa Fe offered.

For this updated Santa Fe only the diesel variants were available to drive at the Australian launch and I tested the top-of-the-range Highlander and the entry-grade Santa Fe. 

To me this new Santa Fe rides more comfortably than that previous model, but offers less of that connected feel that made the outgoing car feel planted and sporty. This may be down to a different suspension set-up. 

Hyundai told us that for this new Santa Fe, rather than have an Australian-specific suspension set-up (as with the previous car), this new one has a global, one-size-fits-all tune. Hyundai still had an input, but the tune isn’t exclusively for Australia.

Yup, the last Santa Fe was so good that this new one has big shoes to fill, and to me it can’t quite match its predecessor’s all-rounder driving qualities.

Still, the new Hyundai Santa Fe is better to drive than almost all of its competitors, with good engines and transmissions, great visibility, and ease of control which makes it a breeze to pilot anywhere from dirt roads and motorways to car parks.

As far as large SUVs go, the CX-9 is one of the better ones to drive. It’s certainly not confused; it knows what it needs to do and does it well.

The engine is properly punchy down low, serving up plenty of initial torque, so much so that you rarely need to chase its top-end power. In that way, it’s very diesel-like, despite being petrol. Needless to say, acceleration is surprisingly brisk. Not bad, then!

And the transmission it’s matched to also does its job well. Gear changes are pleasingly smooth, if not quick, while it's receptive to heavy applications of the accelerator, kicking down a ratio or two with little hesitation. Yep, don’t bother with its Sport mode.

The CX-9 also rides pretty well thanks to its independent suspension set-up, which consists of MacPherson-strut front and multi-link rear axles with passive dampers. Indeed, the kids aren’t going to be upset when they’re onboard.

Again, we mainly drove on country roads and highways, but it proved to be comfortable, particularly at high speed. And even during those rare, in-town, low-speed moments, it still impressed, on lower-quality roads or not.

And while the CX-9’s electric power steering is well-weighted, some buyers might be left wishing it was a tad lighter, especially when parking, but that’s more about personal preference than anything else.

What is more universal, though, is the system’s lack of feel. Obviously, we’re not dealing with a sports car here, but a little communication through the wheel wouldn’t go astray, particularly on a twisty road.

Speaking of which, the CX-9 handles its mass pretty confidently around a corner. That said, while it is relatively tied down, it still regularly exhibits a fair degree of body roll to remind you that you’re dealing with a large SUV.

ANCAP awarded the CX-9 its maximum five-star safety rating in 2016, and despite the test occurring nearly five years ago, its results still stand.

Needless to say, the game has moved on, with the Santa Fe and Sorento recently resetting the standard, while the Kluger is soon to follow suit.

The CX-9 does, however, get front and side airbags as well as curtain airbags that cover all three rows, whereas the Santa Fe and Sorento only cover the first and second rows.

All grades of the CX-9 also get front and rear autonomous emergency braking, lane-keep assist, blind-spot monitoring, rear cross-traffic alert, adaptive cruise control with stop and go functionality, traffic sign recognition, high-beam assist and driver attention alert.

A reversing camera and rear parking sensors are also standard in all grades, but the Touring and above add front parking sensors, while the Azami and Azami LE also get surround-view cameras.

The Hyundai Santa Fe is covered a five-year/unlimited kilometre warranty. 

Servicing is recommended every 12 months/15,000km and the pricing for the V6 petrol is capped at $399 for each service for five years while the diesel is $459 for the same time.

As with all Mazda models, the CX-9 comes with a five-year/unlimited-kilometre warranty with five years of roadside assistance, both of which are average when compared to Kia’s market-leading seven-year terms with ‘no strings attached’.

Service intervals are 12 months or 10,000km, with the distance on the shorter side, although capped-price servicing is available for the first five visits, costing $2022 in total at the time of the writing, which is very reasonable.