Ford Territory 2014 Problems

Before buying the tow vehicle you should establish what you want to tow with it. It would be a good idea to decide on the caravan you want to buy and from that determine the total weight you want the car to handle, that is the weight of the caravan when it is fully loaded ready to travel. I say that because a car rated to tow 2 tonnes means you will only be able to tow a relatively small caravan. A diesel will be more economical when towing, and if that were your priority then I would go that way. I would suggest you consider a mid-sized SUV, like a Nissan Pathfinder, Ford Territory or a Toyota Kluger.

I agree with you that consumer laws in this country are pathetic and need to be toughened up. That’s for the politicians to attend to. As much as the noise is something you shouldn’t have to put up with in a new car, it’s not enough to warrant a refund. But Ford should be able to tell you when it will have a fix available. Unfortunately car makers are often very slow in responding to consumer concerns, giving the impression they don’t care, and frustrating owners. Go back to your dealer, and talk to Ford directly, and make sure they understand your frustration.

You should be thanking customer service boss Stephen Kruk and his team as they are sharpening that focus at Ford Australia.

On seven-seaters, the Territory runs last, the Kluger is fine and reasonable value and the Audi is definitely the car to reward yourself, but the Q7 could get very expensive if anything goes wrong.