Are you having problems with your Ford? Let our team of motoring experts keep you up to date with all of the latest Ford issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Ford in one spot to help you decide if it's a smart buy.
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It's likely that the brake booster needs to be replaced, although some owners have reported that they have fixed the problem by adjusting the rod between the booster and the master cylinder. I suggest that the problem is still in that area even though the master cylinder has been replaced.
Sit down with your dealer and go through all the issues with him and seek a resolution with a time frame attached so you know what will be done and when it will be done. If you don't get any satisfaction with the dealer, elevate it to Ford directly. After that seek legal advice. Ford has a responsibility to fix your car, and while the service you have received appears to have been appalling it does appear that there has been an attempt to repair your car. I doubt that you would have much success in getting a replacement car while there are moves to fix yours. Despite the run-around you have received from dealers, the problem cannot be difficult to fix, any competent mechanic should be able to do the job. Stick with it and be demanding.
Your first stop should be at your dealer, the one who sold you that car. You should show him the things you are concerned about and request something be done about it. If that fails to get a solution take it higher and approach Ford direct. At the same time you could take it to a suspension specialist and have them check it over for you.
If the RACV found a fault with the car ask them for a report on that fault and take it to the dealer. That at least gives the dealer a head start in locating the problem. The only thing you can do is persist with the dealer until it is fixed.
We have had reports from the trade of the coolers splitting, and also the plastic fittings cracking. As your son's car is just out of warranty I would suggest you approach Ford about covering part of the cost of the repairs.
A number of people contacted us about this issue, all pointing to the brakes as the root cause of the issue. From what we know the brakes don't fully release after they've been applied and this leads to them heating up and the disc distorting causing the vibration. Some suggested replacing the brake booster, others, like you, suggested adjusting the rod between the booster and the master cylinder.
It sounds like it might be a sensor and checking the crank angle sensor was sensible. I would also check the knock sensor, which is there to detect detonation and retard the ignition enough to prevent it from happening.
It's good to hear that you have been able to come to a satisfactory resolution with Ford over the issue. It's also good to hear that the consumer protection system works.
We contacted Ford on your behalf and we understand that they inspected your vehicle and found a faulty injector was the cause of your problem. Why it took the intervention of headquarters to determine that is beyond our comprehension.
Worn injectors are a regular problem on common-rail diesels.