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Unsafe 2012 Ford Focus fault

Unsafe 2012 Ford Focus fault

On a recent trip in my 2012 Ford Focus my car surged forward as I was parking and mounted the garden bed and plowed into a bush. It was like a charging animal. The RACV found a fault in the car, yet the dealer couldn't. We don't feel safe in the car. What can we do to get it fixed?

Answered by CarsGuide

7 June 2013

Carsguide.com.au

If the RACV found a fault with the car ask them for a report on that fault and take it to the dealer. That at least gives the dealer a head start in locating the problem. The only thing you can do is persist with the dealer until it is fixed.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.

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Unsafe 2012 Ford Focus fault

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