Are you having problems with your Ford? Let our team of motoring experts keep you up to date with all of the latest Ford issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Ford in one spot to help you decide if it's a smart buy.
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Before buying the tow vehicle you should establish what you want to tow with it. It would be a good idea to decide on the caravan you want to buy and from that determine the total weight you want the car to handle, that is the weight of the caravan when it is fully loaded ready to travel. I say that because a car rated to tow 2 tonnes means you will only be able to tow a relatively small caravan. A diesel will be more economical when towing, and if that were your priority then I would go that way. I would suggest you consider a mid-sized SUV, like a Nissan Pathfinder, Ford Territory or a Toyota Kluger.
This is not uncommon. Ford chose not to service the ignition switch separately, so when it fails the only option left to owners is to replace the whole assembly and considerable cost as you found out. I can only assume they did to save money on the stock of spare parts they carried.
The 92 kW 1.6-litre engine is no fireball, it needs to be revved to get the best out of it, but if you're not in a hurry it's quite a pleasant engine in normal driving, even in hilly country. The dual-clutch transmission works quite well, although we have had one or two complaints about shuddering and miss shifting. If you're buying used thoroughly test-drive the car by putting it through as many different driving situations as possible in the hope of drawing out any issues the transmission might have. Overall, the Focus is quite reliable and should get a run from it.
If it is also running poorly check the engine tune and things like the spark plugs, leads, filters, coils, and perhaps clean the throttle body. You really need to get a competent mechanic to check it. I doubt that it is a software problem, but a dealer could check for sensor problems etc.
I suspect you have a vacuum leak, probably caused by a cracked or split vacuum fitting on the brake booster.
It's a common problem when mechanics come to change the plugs at the 100,000 km mark. If it were my car I would be removing the plugs every time it's serviced, and cleaning them and resetting the gap. Not only will that minimize the chances of the plugs being corroded into the alloy head, but also the engine is likely to run better. I also agree with you that it's a flawed design and Ford should cough up for the cost of the repairs.
The advice you have received is correct. While Ford is making an attempt to fix the fault it is doing what it is required to do under the consumer law. Unfortunately the law doesn't put a limit on the number of attempts to try and fix a problem, or a time limit in which it must be fixed, which I believe is a flaw in the system. In your case I think Ford has exhausted its chances and if it has still not been fixed it should come to the party with an alternative solution, one being a new car. I would attempt to talk to Ford's head office, present them with all of the information on what has been done to the car and when it was done, and attempt to negotiate a goodwill resolution.
A lack of oil is the most likely explanation, although it could also have been caused by a manufacturing defect. At this point all you can do is what you have done, and that's to write it off to experience.
Dealers don't do that sort of work any more; they simply change oil, give it a bit of a grease, and hand it back to you. You obviously want more, and for that you have to go to a specialist mechanic who has the knowledge and experience, and equipment to do what you want.