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Why doesn't my Android connect via Bluetooth in my 2017 Isuzu D-Max?

Asked by Bob

Since I purchased it in September 2017 I have had issues with the Bluetooth connection to my Android phone in my 2017 Isuzu D-Max. Everybody complains that they cannot hear me clearly but I can hear them. I took it to Isuzu and the dealer said it's a known problem but there is no fix unless I move to an iPhone. I have done some googling but nothing comes up. It is frustrating as the sound system is good but when I connect my phone I cannot listen to music.

Answered by CarsGuide

8 Jul 2021 David Morley

This topic has been a red-hot one for many years now. It seems a lot of car-makers can’t seem to get it right when it comes to specifying a Bluetooth system that will work for Australian customers. Toyota had all sorts of crazy issues with the Bluetooth in its vehicles of a few years ago, although recent experience suggests that is now sorted.

I’ve not heard of the Isuzu D-Max as a problem child specifically, but it doesn’t surprise me to hear that you’re having difficulties. There’s a theory that some Bluetooth systems simply don’t play well with some makes and models of phones, and that could be what’s happening to you. A quick check would be to find a friend with an iPhone and see if that will work better in your car. That would at least rule out a blanket problem with the unit in your car.

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