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Honda Euro Luxury sat-nav

Asked by Peter Wakefield

I purchased a 2009 Honda Euro Luxury new and have recently noticed that the sat-nav disc supplied with it was a version that supplied data up to 2008. I have contacted both the dealer and Honda and they have stated that for $398 I can purchase an updated disc. My complaint is that I would have expected to receive a disc of the same vintage as the vehicle I have purchased. At the time of purchase I was not made aware that that the sat-nav information supplied would be 12 to 18 months out of date. I have paid a significant premium for the sat-nav and am extremely disappointed and had I known at the time of purchase I certainly would have negotiated an updated disc in the deal. I am told that this is the industry norm if yes I think that it is deceptive at best.

Answered by CarsGuide

20 Oct 2011 Graham Smith

The sat-nav disc you received in your car was current when the car was built, but not necessarily when the car was sold. That's a problem when cars are built in foreign countries usually many months before they're finally sold to customers here. It's something that new car buyers should be mindful of and do something about before they sign up for their new cars.

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