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It does sound like you have copped a lemon. Go back to the dealer and ask for a meeting to discuss your problems, and ask for a Toyota rep to inspect your car and give you a report on what they are going to do about it. The good thing is that the fact that the warranty has expired doesn’t mean a thing if the vehicle Toyota has sold you is unfit for purpose, and it sounds on the surface as if that is the case. If the approach to Toyota through the dealer fails to arrive a satisfactory resolution consider approaching the Australian Competition and Consumer Commission on 1300 302 502 and enlisting their help.
Under the Australian Consumer Law introduced in January 2011, a consumer can request a refund or a replacement for persistent problems if the car doesn’t do the job it’s supposed to do.
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