Last year the check engine light in my 2010 Mitsubishi Outlander came on and the engine stopped while driving. Since then I have taken the car more than five times to a dealer for repair. I once even got charged for it. They had the car for a month once and when I collected it, it only took five minutes for the check engine light to come on again. They provided a hire car for last time, but nothing like mine. I took the matter to consumer affairs and they advised me to go to VCAT. I am frustrated with the lengthy delay and their poor customer service. Can you please guide me what I need to do.
If it still isn't fixed, and you feel the dealer can't or won't fix it, then take it to VCAT as you have been advised. It's best if you can sort it out with the dealer, but there are no short cuts if that doesn't work out.