Cruze transmission problem (Part 12)

Question

Cruze transmission problem (Part 12)

Holden Holden Advice Holden Cruze Holden Cruze Advice Holden Cruze 2011

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I had a problem with the auto transmission in my 2011 Holden Cruze while it was covered by warranty. I asked if it could be replaced, but they said it was a minor problem. It was the same when it happened for the second and third time, and now that it has happened for the fourth time it is not covered by warranty and they reckon I will have to pay $5800 for a new transmission. I believe it should have been replaced the second time it happened when it was covered by warranty. What should I do?

Answered by CarsGuide

2 October 2015

Graham Smith

I agree with you, it should have been replaced earlier, and under warranty. The automatic transmission in the Cruze has a troubled history, as we have consistently reported. Present your dealer with your car's history of failure and make a formal request that the transmission be replaced at no cost to you. If the dealer won't agree take your case directly to Holden's Customer Care service (Ph: 1800 033 349).

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Cruze transmission problem (Part 12)

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