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Clutch of problems

Asked by Phil Crawley

MY 2003 Hyundai Sonata has 40,000km on the clock and a warranty until December 2008. Recently my clutch has started to slip intermittently. My Hyundai dealer says replacing the clutch will not be covered by warranty because it is probably a driving issue. I take offence at this because I have driven a manual car for 30 years. I drove my last Hyundai Sonata for 100,000km without mechanical problems. The car has been serviced according to the owner's handbook. How can I prove this is not a driver's problem?

Answered by CarsGuide

17 Feb 2006 Graham Smith

MY Hyundai contact tells me he has not experienced the clutch problem you have and says you would have to be riding the clutch hard to get that sort of wear. The clutch is generally regarded as a consumable item by most carmakers, but that presumes it wears out in a normal fashion. In your case, he reckons you should be pressing for it to be covered under warranty, and I agree. Unfortunately, there's not much choice but to replace it, so I would suggest you make it clear to the dealer and to Hyundai that you believe it is a warranty issue before it gets pulled apart, then be prepared to argue your case.

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