Berlina worry

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I OWN a 2002 5.7-litre Holden Berlina that has piston rattle and uses excessive oil. I am taking the car back to my dealer to be checked, but my warranty runs out this month and I want the problem fixed before this happens. What are my rights? Can I demand that it be fixed, and who do I contact if they refuse?

Answered by CarsGuide

14 July 2005

CarsGuide team

YOURS is a well-known problem with the Gen III V8, one that Holden has been good at recognising and fixing. Go through the dealer check as they have requested. At the same time, register your concern that you have a problem that needs to be fixed. I'm sure Holden will take care of you, regardless of the warranty having run out. If you aren't happy, contact the company's customer-relations people and tell them your concerns.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.

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