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2010 Great Wall V200 heating issue

Asked by Ryan Fuller

I booked my 2010 Great Wall in with my dealer to look at an overheating issue. I also asked for a service to be done at the same time, but the dealer completed the service before looking into and fixing my overheating problem. It also appears that I have a cracked head. I asked the service department what is the worst-case scenario, and was given a price of about $5000. The issue I have is my 2010 model isn't worth very much, so if the price tag to fix it was high I just wouldn't bother fixing it, I'd just go buy another car. The other issue is they are saying that I'm stuck with the service fee and that it's my fault that they serviced the car first and didn't fix the possible major issue. What advice can you give me?

Answered by CarsGuide

15 May 2017 Graham Smith

There's no doubt in my mind that you are up for the service charge; you asked them to service it and they did. You are correct that your car isn’t worth a lot of money, but it’s worth almost nothing with a cracked head. You could perhaps talk to the dealer about getting a second hand engine from a wrecker and having that fitted. It might be a cheaper option to get the car going.

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