Volkswagen Tiguan 2021 FAQs

Check out real-world situations relating to the Volkswagen Tiguan here, particularly what our experts have to say about them.

• How do I update the navigation system in my 2017 Volkswagen Tiguan?

  The upgrade to your navigation system can be done at a Volkswagen dealership and would be part of the work carried out at your next service (assuming you use a VW workshop). What most people tend to find, however, is that the Tiguan’s Apple CarPlay facility allows you to use the navigation services on your phone which, based on consumer feedback, are more accurate anyway since they’re updated in real time.

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• Why do I get an error message when I connect the nav in my 2017 Volkswagen Tiguan?

  Your car’s sat-nav should be taking its data from an SD card that’s inserted in a slot inside the glove-box. So, the first thing to check is that the SD card is seated in the slot correctly. But there have been cases where the VW’s software seems to have a light-headed moment and loses the plot (it happens on plenty of other brands, too). One thing you can try is to press the on-off button for the infotainment screen and hold it down for at least 15 seconds. Sometimes, that will actually reboot the system and everything will come to life again, including the sat-nav.

  Failing that, it’s a trip to the dealership to have the experts fix it. It may turn out that your data card or the software in the car needs an upgrade, which the dealership should be able to sort out for you.

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• Why does my 2009 Volkswagen Tiguan need so many repairs?

  It’s really not good enough, is it: A modern car should go well beyond the 100,000km mark before the cost of repairs required are higher than the value of the vehicle itself. However, before making a decision either way, I’d be getting a second opinion, because either your dealership has no idea what it’s talking about, or it’s making an attempt to shake you down. So go back to them and tell them – just for starters – that your engine has a timing belt and not a timing chain.

  Based on that alone, I’d be dubious about any diagnosis made by a workshop that doesn’t know this rather simple fact about the engine in your car. A second opinion might put the situation into an entirely different light financially speaking, too. Try a workshop that isn’t a Volkswagen dealer and start from scratch. I’d also be talking to VW Australia customer service department, because that degree of work on a vehicle with just 96,000km showing is a scandal.

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