Are you having problems with your Toyota? Let our team of motoring experts keep you up to date with all of the latest Toyota issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Toyota in one spot to help you decide if it's a smart buy.
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Yours is the first report of this problem, but other Kluger owners might like to let us know of their experience. Toyota's actions in replacing the door and the seal are what you would expect with this problem, which is usually caused by a damaged seal or door, or a damaged exhaust pipe. As for getting it fixed I believe Toyota is clearly responsible for fixing the problem as the car is still under warranty. Keep the pressure up on the dealer and the company itself.
We asked Toyota to look into your case and, while they haven't yet reported back to us, they told us they would investigate it. In the meantime to solve your problem it would be best to fit a transmission oil cooler.
We received the following feedback from Toyota telling us that a Technical Field Manager inspected Peter Shanahan's HiLux and the issue was discussed with the owner. The Manager's findings were that "the vehicle was fitted with a bull bar, driving lights, canopy, and roof racks, all of which add additional weight and can restrict the cooling dependent on driving conditions, terrain, speed, ambient temperature, wind, caravan type etc. The ATM temperature light illumination as per the owner's manual recommends to slow down/pull over to allow the transmission to cool. This is considered within design intent."
Toyota's conclusion was that the vehicle was operating normally, which should be a warning to other HiLux owners that they should be aware of the possible effect accessories could have on the performance and cooling of their cars, particularly when under the additional load of towing. As for yours, I could imagine the auto would be under a heavy load when ploughing through sand and could well need a breather. It's probably worth fitting a transmission oil cooler.
It wouldn’t take a huge hit to knock a light aluminium tray out of alignment, and I’m guessing from the fact that you dented the door that you hit the tray on a corner, which would be the worst point to hit it. Hitting at 10 km/h would also be quite a big impact.
We were told of a similar issue with the turbo-diesel engine in the HiLux, which was claimed to be cause by over-fuelling during the warm-up phase and there was a revised ECU developed to fix it. Go back to your dealer and check the availability of the fix for your car.
We've asked Toyota about the 'fix' and whether it applies to the HiLux and will report back once we have an answer.
I think you would have a good case to argue that Toyota should come to the party with at least part of the repair costs. A transmission failure at such low kays is really unacceptable, particularly given the advice that it was caused by a faulty ECM, a problem Toyota knows about.
No, we haven't had any other reports. We have asked Toyota to look into the issue, but we're still waiting for their response. What he has been told doesn't make much sense, swelling brake hoses just doesn't cut it, if that's the cause then Toyota has a broader issue and needs to act to replace them; it doesn't seem like a characteristic of the car, and the last dealer's response is also unbelievable. Has anyone from the dealers or Toyota driven the car to check the problem he is complaining about? If not have someone drive the vehicle with you to experience what you are experiencing. You've then got a common understanding from which you can discuss your issue. Then have the dealer check the brake system; the pedal is going down too far if indeed it is getting to within 25 mm of the floor.