Toyota Corolla: Low brake pedal

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My brother bought a new Toyota Corolla hatchback last November and he is very concerned that the brake pedal goes down to within 25 mm of the floor. His dealer told there is nothing wrong with the brakes and the reason for the pedal going down that far is due to the brake hoses swelling. Toyota said it was a characteristic of the vehicle. A different dealer told him the braking system has a relief valve and provided the car is never started with the brake pedal engaged there would not be any problem. Have you had any other reports on this issue?

No, we haven't had any other reports. We have asked Toyota to look into the issue, but we're still waiting for their response.  What he has been told doesn't make much sense, swelling brake hoses just doesn't cut it, if that's the cause then Toyota has a broader issue and needs to act to replace them; it doesn't seem like a characteristic of the car, and the last dealer's response is also unbelievable. Has anyone from the dealers or Toyota driven the car to check the problem he is complaining about? If not have someone drive the vehicle with you to experience what you are experiencing. You've then got a common understanding from which you can discuss your issue. Then have the dealer check the brake system; the pedal is going down too far if indeed it is getting to within 25 mm of the floor.

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