Toyota HiAce vs Mazda BT-50

What's the difference?

The HiAce maintains its staggering 50 per cent share of the mid-size commercial van market for numerous compelling reasons including its versatility, as evidenced by the diverse range of Aussie businesses that rely on it. Toyota’s latest suite of safety and other upgrades makes it even better.

Key to the success of the BT-50 XS will be acceptance by fleet buyers. The vehicle, however, seems to be pretty well considered as far as that goes, although as with any stripped-down model, there are features that will be missed. Things like the manual air-conditioning probably won’t make much difference, but the lack of a tyre pressure monitoring system is a bigger issue for a working vehicle. Performance from the smaller engine is still well within acceptable parameters, but we reckon any buyer considering using much of the 3500kg touring capacity would be better off with the 3.0-litre engine offered in the rest of the BT-50 range.

The Mazda is not the best riding of its ilk, and there are competitors with bigger cabins, although, notably, at this point on the pricing ladder, these are often from China rather than Thailand where the Mazda is built. Ultimately it will come down to whether the smaller engine and reduced performance is an issue and also whether the money saved over the bigger-engined BT-50 is enough to justify that and the loss of some creature comforts. But since fleet managers are notoriously hard-nosed about this stuff, there’s a good chance to BT-50 XS will find a market.

Note: CarsGuide attended this event as a guest of the manufacturer, with meals provided.

Apart from the recent safety upgrades, our LWB test vehicle resolutely adheres to a design that’s been perfected through decades of hard yakka.

Its simple and robust unitary chassis features MacPherson strut front suspension, a leaf-spring live rear axle, rack and pinion steering and (on all automatic variants) four-wheel disc brakes.

The HiAce’s traditional rear-wheel drive layout has an inherent traction advantage over front-wheel drive rivals, particularly when towing and hauling heavy loads on low-grip surfaces.

It also ensures the front wheels can be turned sharply enough for its 3210mm wheelbase to deliver an impressively tight 11.0-metre turning circle. And its 1990mm height also allows access to underground loading docks and multi-storey car parks.

There’s no load-floor liner or cabin bulkhead included as standard equipment, but both are available as Toyota genuine accessories. The use of unpainted plastic bumpers is designed to best withstand the wear and tear often evident in these areas on hard-working vans.

The cabin is spacious and airy, with a neat and functional dash design featuring large and clear instrumentation and (thankfully) physical dials and buttons rather than distracting touchscreens for the main controls that are easy to reach and operate. It’s a commercial van that’s easy to live with.

Targeting tradies and fleet customers has meant Mazda has embraced the concept of factory accessories. Right now, there are options for tougher front bumpers, bull-bars, snorkels, drop-side trays, an awning, wheel-arch flares (for bigger, aftermarket wheel and tyre packages) driving lights, roof racks, canopies, tub-drawer systems and even a dual battery set-up. All these factory options carry the full Mazda warranty.

But Mazda has gone even further with accessory packs aimed directly at different fleet markets. For instance, there’s the Mine-Spec Pack which incorporates a park-brake alarm, high-mounted brake lights, a reversing buzzer, work-lights, LED rear lighting and pre-wired switches for auxiliary and beacon lighting.

Externally, Mazda's design brief for the BT-50 has clearly been to not frighten the horses. But it's better than that, because it has actually emerged as one of the better looking utes out there. In XS trim, even the steel wheels add a no-nonsense flavour to the overall effect. And where some of the competition appear to be trying very hard to ape the full-sized US-made pick-ups, the Mazda is its own thing.

Inside, the smaller info screens and simple layout in basic black tell the budget story. At the same time, there's a lot to like in terms of the clear, simple analogue gauges and the no-fuss controls including the conventional T-bar, park-brake and ignition key. There's a look and feel that also suggests this is a ute that should be able to take a few knocks in the course of earning a living.

With its hefty 2260kg kerb weight and 3300kg GVM, our test vehicle has a 1040kg payload rating. So, it’s a genuine one-tonner and up to 120kg of that can be carried on Toyota’s triple roof-rack set.

The HiAce is also rated to tow up to 1500kg of braked trailer and with its 4800kg GCM rating (or how much weight it can legally carry and tow at the same time) it can carry its maximum payload while towing its maximum trailer weight. So, that’s more than 2.5 tonnes of combined cargo-carrying capacity, which would comfortably meet or exceed most job requirements.

Its cavernous cargo bay, which offers 6.2 cubic metres of load volume, is accessed from either side through sliding doors with 1010mm-wide openings, or through rear barn-doors with 180-degrees opening to allow easy forklift access.

The cargo bay is 2530mm long, 1760mm wide and 1340mm high, with 1268mm between the rear wheel housings allowing up to two standard Aussie pallets or three Euro pallets to be carried, secured by a choice of six load-anchorage points.

An unusual feature is the roof’s full-length internal lining, which we suspect contributes to at least some suppression of tyre noise emanating from the rear-wheel housings. The walls and doors are neatly lined to mid-height and there’s ample internal lighting.

Generous cabin storage includes a bottle-holder and bin in each front door, small bottle/cupholders in the centre and either side of the dash, plus a single glove box. The console between the seats offers another two bottle-holders plus generous internal storage, which is topped by a large hinged lid that can also serve as a storage tray or work desk.

With a choice of cab-chassis of pick-up tub, not to mention the option of a single or dual-cab body in cab-chassis form, the XS allows for a fair bit of creativity in how it’s configured. The cab-chassis, for instance, will accept a conventional drop-side alloy tray or any number of service body configurations right up to camper bodies.

The stock tub on the pick-up version gets a drop-in liner but there’s no power outlet or light that some of the competition offer. The tie-down points are also a bit disappointing with two lower points in the rear of the tub and a pair of higher points in the front. Experience tells us that high-mounted tie-down points are vastly less practical than anchor points mounted close to the cargo floor.

The move to the larger engine has, however, increased the Mazda’s towing ability. From the previous version’s 3000kg towing limit, the new 2.2 can now legally tow 3500kg (with a braked trailer and approved tow-hitch). Payloads vary according to specification, but range from about 1000kg right up to 1379kg for the XS singe-cab-chassis.

The factory-option drop-side tray carries it’s load up high, but offers a flat floor with no wheel-arch intrusions. The standard tub is not as large in any direction, but does have a damped tailgate for safety (you can’t drop it) and convenience (the gas struts help raise it).

In the cabin, you get USB charging ports (two in the front, one in the rear seat) and there are central air-vents for the rear seat of dual-cab models. The dual-cab also has an under-seat storage area, two gloveboxes and a 60/40 split fold rear bench. The doors feature bottle holders and there’s a flip-down glasses compartment in the roof lining.

While the front seats are comfy enough for bigger drivers, the rear seat also goes against dual-cab tradition a little by having plenty of room in every direction, as well as a rational seat-back angle.

While the XS remains the entry-level BT-50 variant, you once again have the choice of two or four-wheel drive, with price-tags to match. So, starting at the start, the 4x2 XS single-cab cab-chassis now kicks off at $37,900 before on-road costs with the dual-cab pick-up (styleside) 4x2 variant at $46,710.

Move up to all-wheel drive and there’s no single-cab option. Instead, things start with the dual-cab cab-chassis 4x4 at $53,120 and the dual-cab pick-up at $54,720.

Aside from the bigger engine and stronger performance, you now get an eight-speed transmission and there’s fuel-saving stop-start tech that was once only available on higher-spec BT-50s.

Other additions for the XS include LED headlights, adaptive cruise control, wireless connectivity for both Apple Car Play and Android Auto, a reversing camera and an 8.0-inch touchscreen. There’s also digital radio and hill-descent control.

But the XS’ place at the bottom of the BT-50 ladder is confirmed with the cloth-trimmed interior, vinyl flooring and plain steel wheels for all but the dual-cab pick-up 4X4 variant which gets alloy wheels.

Which is all fine and gives the Mazda something of a pointy stick with which to poke at the incoming competitors (mainly) from China, but where does that place the XS relative to the 3.0-litre BT-50? Well, if you take the XT variant with the 3.0L engine and the same body and driveline layout, the XS comes in at just $2500 less. That’s not a huge saving either as an outright number or in terms of the monthly lease repayments.

Part of that is because Mazda has also hiked prices across the BT-50 range in tandem with announcing the new XS. Which means that spec-for-spec 1.9 versus 2.2-litre XS is now $1500 more than it was. But even if Mazda had held prices on the XS variants, would $4000 be enough of a difference? For reference, the original XS sliced $3000 off the 3.0L price when it was launched back in late 2021.

There are areas where you can see where Mazda has pulled a few dollars out of the vehicle, starting inside with the small centre touchscreen, the truly tiny central dash-cluster screen, and the cloth trim. There’s also a bit of hard plastic in evidence and the air-conditioning lacks the set-and-forget function of climate control systems. The keyless entry and start has gone and the XS is started with an old fashioned ignition key. The XS specification also loses the front and rear parking sensors and the tyre-pressure monitoring system.

You might also imagine the drum rear brakes are another giveaway but, in fact, they’re standard across the whole BT-50 line-up.

Toyota’s well-proven (1GD-FTV) 2.8-litre, four-cylinder, turbo-diesel produces 130kW of power at 3400rpm and, in auto models like ours, 450Nm of torque between 1600-2400rpm. Its Euro 5 emissions compliance doesn’t require AdBlue, which minimises maintenance and running costs.

The refined six-speed torque converter automatic offers the choice of sequential manual-shifting. Fuel efficiency is optimised with full torque converter lock-up on fourth, fifth and sixth gears, along with overdrive on fifth and sixth to minimise engine rpm when highway driving. The traction advantage of rear-wheel drive is enhanced by an electronically controlled automatic limited-slip diff.

The new engine capacity of 2.2 litres is up from the 1.9 of the previous XS version but still well short of the 3.0 litres of the more expensive BT-50 versions. And the specifications are pretty much exactly what you’d expect with the new 2.2 just about splitting the difference between the old 1.9 and the 3.0.

In this case, that equates to 120kW of power and 400Nm of torque, while the 1.9 was good for 110kW and 350Nm, and the 3.0 sports 140kW and 450Nm. So, yep, somewhere right about the middle. And that makes sense given the new 2.2 uses the basic mechanical architecture of the 1.9.

But the switch up to the new engine brings one very important change and that’s the adoption of an eight-speed automatic to replace the six-speed unit fitted to the previous XS and the other BT-50s. That has an obvious potential benefit for drivability, but also for fuel economy.

Mazda has also added stop-start tech to the XS in the name of efficiency. But, as we’ve found many times before, the fuel economy benefits seem restricted to the official test results rather than the real world where this technology serves to annoy many drivers more than anything else.

If you opt or the four-wheel-drive variants, you’ll get a rear diff lock but you miss out on an on-road 4x4 setting. Considering the 2.2-litre’s newfound towing capacity (the full 3500kg of the competition), that lack of a 4x4 Auto setting is a shame, but not an unexpected one at this price-point.

Toyota claims combined cycle (urban/extra-urban) average consumption of 7.8L/100km. Our 328km of testing was conducted with the engine’s auto start/stop function switched off and comprised the usual mix of city, suburban and highway driving, of which about one third was hauling a near-maximum payload.

Our own figure, calculated from fuel bowser and tripmeter readings, was 10.7L/100km. That’s still within the usual 2.0-3.0L/100km discrepancy between official and real-world figures and not bad for a vehicle weighing more than 2.2 tonnes driven mostly in metro settings and hauling more than one tonne during our test. So, based on our real-world consumption, you could expect a driving range of around 650km from its 70-litre tank.

While one of the expected benefits of the 2.2-litre engine compared with the three-litre unit is a reduction in fuel consumption, the new 2.2 engine goes one big step further by actually being more frugal than the 1.9-litre engine it replaces. Well, in terms of the official government test, anyway.

The single cab-chassis model in new 2.2-litre, two-wheel-drive form posted a combined (urban-highway) fuel number of a creditable 6.9 litres per 100km. Compared with the mechanically similar 1.9 single cab-chassis, that’s a saving of 0.1 litres per kilometre, and a corresponding drop in tailpipe carbon emissions of 1 gram per kilometre.

To be honest, this small improvement is probably largely due to the stop-start system now fitted, which many drivers will turn off at the first opportunity. Even so, the new eight-speed transmission must also be playing a part, so let’s call the old and new engines line-ball in the real world.

The rest of the XS line-up scored official figures of 6.3 litres per 100km for the double-cab pick-up 4x2, 7.1 litres for the double cab-chassis 4x4 and 6.6 litres per 100km for the dual-cab pick-up 4x4.

With the BT-50’s standard 76-litre fuel tank, the theoretical range is more than 1000km. In reality, that’s going to be closer to 800km.

The BT-50 engines do not require AdBlue additive to reduce exhaust emissions.

The driving position is comfortable thanks to a well-sorted combination of supportive seating with power-adjustable lumbar support, a leather-rimmed steering wheel that’s adjustable for height and reach and a large left footrest for extra support.

The standard kerbside sliding door includes a large window, which partly reduces the huge blind spot over the driver’s left shoulder created by the cargo bay’s solid walls.

Fortunately, the HiAce also comes standard with blind-spot monitoring to ensure safe lane-changing on multi-lane roads, while its rear cross-traffic alert and rear-view camera are equally valuable when reversing out of driveways into busy traffic.

The new electric power steering has more noticeable changes in turning weight compared to the more linear hydraulic system it replaces. Its variable-ratio assistance feels even lighter at parking speeds for easier manoeuvrability and becomes increasingly firm and direct as road speeds increase.

Ride quality is reasonably supple when unladen or lightly loaded and the 2.8-litre turbo-diesel, with its sizeable 450Nm of torque, has strong low-rpm response and displays good flexibility in city and suburban driving.

Internal noise levels below 80km/h are acceptable, but like all vans can become intolerable at highway speeds due largely to tyre roar emanating from the rear-wheel housings. So, if you do lots of highway travel, we’d recommend fitting Toyota’s genuine accessory solid bulkhead to insulate the cabin from this noise.

The six-speed auto’s shift calibrations feel like they’re getting the best out of this engine, particularly fuel-efficient highway travel which requires less than 2000rpm to maintain 110km/h. The sequential manual-shifting function can be handy in certain situations, though, like hauling/towing heavy loads in hilly terrain.

To test its GVM rating we forklifted 830kg into the cargo bay, which combined with our crew of two equalled a total payload of 1010kg that was only about 30kg less than its 1040kg limit.

The stout rear leaf-springs only compressed about 30mm, which left more than 60mm of static bump-stop clearance that was more than enough to ensure there was no bottoming-out on our test route.

Its ample torque made light work of hauling this payload in city, suburban and highway driving as well as our 13 per cent gradient, 2.0km-long set climb at 60km/h, which it easily cleared in third gear.

Engine braking on the way down, in a manually-selected second gear, wasn’t as robust but within expectations given the one-tonne-plus payload it was trying to restrain.

We also tested what we safely could of the HiAce’s latest safety upgrades in road use, which all worked as intended. The ‘lane trace assist’ function when using adaptive cruise control was outstanding, as it resolutely kept the vehicle centred in its lane even around curved stretches of multi-lane highway, without the driver needing to intervene.

Striking the right balance between ride comfort and load-lugging capacity has always been the big trick with utes in general. The fact is, there’s probably no ideal setting, especially considering the range of payloads a ute can be expected to carry on any particular day. In the BT-50’s case, Mazda has opted to go for a stiffer suspension tune. That means it can technically tow and haul with the best of them, but it also dictates that ride quality is far from what you’d call plush, even in this market segment.

The ute handles bumps best when the undulations don’t come too hot and fast. But strike a patch of high-frequency lumps and bumps and the suspension, particularly at the rear, starts to pogo about with a corresponding decline in ride control. The steering, too, seems to lack a little feel and is relatively slow-geared (although that has its benefits off-road).

The engine certainly does the job in isolation, but it’s likely to struggle a little with the full three-and-a-half tonnes on the hitch. It’s pretty noisy, too, and definitely sounds like a diesel, unlike some modern diesel designs that are more refined. There’s also a sense that Mazda has ditched some of the sound deadening of other BT-50 models, as the engine is certainly heard and felt. The optional snorkel moves the induction noise right into the driver’s window when it’s open, too.

But the new eight-speed automatic transmission is a beauty. Upshifts are crisp and smooth and even the downshifts as you approach a full stop are measured and calibrated to never intrude. And it’s nice to see a conventional T-bar shifter with no separate park button or non-intuitive movements required.

We didn’t get a chance to try the BT-50’s off-road chops, but past experience tells us that the Mazda will be pretty good. As with many four-wheel-drive utes, the limiting factor will be the standard tyres fitted at the factory.

While alloy wheels and carpets on the floor might be negotiable on a vehicle like this, a basic level of safety gear is not. So, the XS gets front, knee and side-curtain airbags, as well as givens such as anti-lock brakes and stability control.

But it doesn’t stop there with the BT-50 XS also fitted with the bulk of the current driver aids. Those include blind-spot monitoring, lane keeping assistance, lane-departure warning, rear cross-traffic alert and the reverse camera system. There’s also autonomous emergency braking which can also identify pedestrians and cyclists.

You also get Mazda’s own take on the controversial driver-attention monitor which many ute makers simply haven’t managed to get right in terms of the system’s calibration and how aggressively it acts. The BT-50’s is one of the less intrusive ones.

What’s missing? On a vehicle designed to tow big loads, a tyre pressure monitoring system is a great addition, but not one you’ll get on a BT-50 at this price. We’d also like to see an on-road 4WD setting which would allow the use of all-wheel drive when, say, towing on a bitumen road. More expensive competitors have this, but the Mazda is hardly alone in not offering this tech at this entry-level price.

The XS variant picks up the five-star ANCAP safety rating already awarded to the rest of the BT-50 line-up.

The HiAce is covered by Toyota's five-year/unlimited km warranty which is in line with competitors like the Ford Transit Custom and Hyundai Staria Load but lags behind the LDV Deliver 7's seven-year term.

Scheduled servicing is a relatively short six months/10,000km interval, whichever occurs first. Capped price for the first 10 scheduled services up to five years/100,000km totals $3650, which is $365 per service or $730 annually.

Toyota currently has 275 dealers across its vast Australian network located in metro, rural and regional areas. Toyota dealerships are also service centres.

Mazda’s standard five-year/unlimited-kilometre warranty applies to the BT-50 range, and includes the first five years of roadside assistance, too.

Service intervals are every 12 months or 15,000km, whichever comes first. Capped-price servicing is available with the first five years of servicing costing $2188 on 4x2 versions and $2302 for 4x4 variants.

It’s worth mentioning that the BT-50’s new engine is Euro 5 compliant but doesn’t require AdBlue, reducing running costs.