Toyota HiAce vs Kgm Musso

What's the difference?

The HiAce maintains its staggering 50 per cent share of the mid-size commercial van market for numerous compelling reasons including its versatility, as evidenced by the diverse range of Aussie businesses that rely on it. Toyota’s latest suite of safety and other upgrades makes it even better.

The KGM Musso Advance is a large 4WD ute offering a decent amount of appeal for the price and it makes a lot of sense in XLV form.

It’s generally nice to drive, it’s comfortable and capable for a ute and – as with the Rexton – the Musso is another clear sign that KGM continues to improve its vehicles, albeit incrementally in some cases, in terms of quality and functionality.

Apart from the recent safety upgrades, our LWB test vehicle resolutely adheres to a design that’s been perfected through decades of hard yakka.

Its simple and robust unitary chassis features MacPherson strut front suspension, a leaf-spring live rear axle, rack and pinion steering and (on all automatic variants) four-wheel disc brakes.

The HiAce’s traditional rear-wheel drive layout has an inherent traction advantage over front-wheel drive rivals, particularly when towing and hauling heavy loads on low-grip surfaces.

It also ensures the front wheels can be turned sharply enough for its 3210mm wheelbase to deliver an impressively tight 11.0-metre turning circle. And its 1990mm height also allows access to underground loading docks and multi-storey car parks.

There’s no load-floor liner or cabin bulkhead included as standard equipment, but both are available as Toyota genuine accessories. The use of unpainted plastic bumpers is designed to best withstand the wear and tear often evident in these areas on hard-working vans.

The cabin is spacious and airy, with a neat and functional dash design featuring large and clear instrumentation and (thankfully) physical dials and buttons rather than distracting touchscreens for the main controls that are easy to reach and operate. It’s a commercial van that’s easy to live with.

The Musso is based on its SUV stablemate, the Rexton. It’s a body-on-frame 4WD ute, available only as a dual-cab, and its appearance is inoffensively pleasant.

Styling changes to the Advance include a black grille, black 18-inch alloy wheels, HID headlights (on short and XLV grades), and rear privacy tint.

It also has a black leather-look interior with black leather-look seats.

The Musso’s interior offers plenty of space for the driver and passengers and is neat and well laid out.

Build quality and fit and finish are impressive with a mix of durable plastic and soft-touch surfaces throughout including a leather steering wheel and leather-look seats in the Advance.

With its hefty 2260kg kerb weight and 3300kg GVM, our test vehicle has a 1040kg payload rating. So, it’s a genuine one-tonner and up to 120kg of that can be carried on Toyota’s triple roof-rack set.

The HiAce is also rated to tow up to 1500kg of braked trailer and with its 4800kg GCM rating (or how much weight it can legally carry and tow at the same time) it can carry its maximum payload while towing its maximum trailer weight. So, that’s more than 2.5 tonnes of combined cargo-carrying capacity, which would comfortably meet or exceed most job requirements.

Its cavernous cargo bay, which offers 6.2 cubic metres of load volume, is accessed from either side through sliding doors with 1010mm-wide openings, or through rear barn-doors with 180-degrees opening to allow easy forklift access.

The cargo bay is 2530mm long, 1760mm wide and 1340mm high, with 1268mm between the rear wheel housings allowing up to two standard Aussie pallets or three Euro pallets to be carried, secured by a choice of six load-anchorage points.

An unusual feature is the roof’s full-length internal lining, which we suspect contributes to at least some suppression of tyre noise emanating from the rear-wheel housings. The walls and doors are neatly lined to mid-height and there’s ample internal lighting.

Generous cabin storage includes a bottle-holder and bin in each front door, small bottle/cupholders in the centre and either side of the dash, plus a single glove box. The console between the seats offers another two bottle-holders plus generous internal storage, which is topped by a large hinged lid that can also serve as a storage tray or work desk.

There is the expected array of storage spots (glove box, door pockets etc), cupholders (two to the rear of the auto shifter) and charge points (two USB-C ports and a 12-volt plug point for driver and front passenger).

The seats are comfortable and supportive and, in general, KGM has maximised space in the cabin, yielding plenty of shoulder and legroom for driver and passengers.

The 12.3-inch touchscreen multimedia system works reasonably well although you do have to cycle through numerous menus and sub-menus to change some settings and I did have to try several times to pair my phone to it, so overall functionality is clunky.

Rear-seat passengers have access to directional air vents, but there are smart-device charge points.

The tub size is as follows: 1600mm long in the XLV (1300mm in the standard Musso), 1570mm wide (1100mm between wheel-arches) and 570mm deep. The tub has a plastic tub liner and four tie-down points.

For a direct comparison of dimensions: the standard Musso is 5095mm long with a 3100mm wheelbase while the XLV is 5405mm with a 3210mm wheelbase; the standard Musso is 1950mm wide and 1870mm high (the XLV is 1885mm). For reference, the Ford Ranger XLT dual-cab ute is 5406mm long (including rear bumper and tow bar receiver) with a 3270mm wheelbase.

The difference in dimensions between a standard Musso and the XLV version also means a difference in off-road angles so approach is 22.8° / 25° (XLV), departure is 23.4° / 20° (XLV) and rampover is 23° / 20° (XLV).

Minimum ground clearance is 215mm in a standard Musso and 220mm in the XLV, so the Musso XLV does stand taller off the ground than its regular stablemate.

Kerb weight is listed as 2090kg for the standard Musso and 2100kg for the XLV. Turning circle is 11.8m for the standard Musso and 12.2m for the XLV.

The KGM Musso is available in three grades - ELX, Advance, and the Ultimate. All three can be optioned up with an XLV Pack, which adds a 300mm longer tub giving you an additional 251L rear tub capacity, along with a 110mm longer wheelbase. XLV also increases maximum torque from 400Nm to 420Nm.

At the time of writing, our test vehicle, the Advance, has drive-away price of $48,700.

Standard features in the Advance include 12.3-inch touchscreen multimedia system (with wireless Apple CarPlay and Android Auto), 12.3-inch digital LCD instrument cluster, leather-accented heated and ventilated front seats with electric adjustment, 18-inch black alloy wheels, HID headlights, LED daytime running lights, and a suite of driver-assist tech, but more on that in the Safety section below.

Exterior paint choices include Grand White (no extra charge), Amazonian Green (metallic paint), Marble Grey (metallic paint), Pearl White (metallic paint) and Space Black (metallic paint). Metallic paint is available for $700.

Toyota’s well-proven (1GD-FTV) 2.8-litre, four-cylinder, turbo-diesel produces 130kW of power at 3400rpm and, in auto models like ours, 450Nm of torque between 1600-2400rpm. Its Euro 5 emissions compliance doesn’t require AdBlue, which minimises maintenance and running costs.

The refined six-speed torque converter automatic offers the choice of sequential manual-shifting. Fuel efficiency is optimised with full torque converter lock-up on fourth, fifth and sixth gears, along with overdrive on fifth and sixth to minimise engine rpm when highway driving. The traction advantage of rear-wheel drive is enhanced by an electronically controlled automatic limited-slip diff.

The KGM Musso Advance with the XLV Pack has a 2.2-litre four-cylinder turbo-diesel engine – producing 133kW at 4000rpm and 420Nm from at 1600-2600rpm – it gets an extra 20Nm over the shorter version's 400Nm from 1400 to 2800rpm.

It has a six-speed automatic transmission, part-time 4x4 with high and low range, and an auto-locking rear differential.

This is a sluggish combination producing a generally lacklustre performance and the powertrain is not particularly efficient but, having said that, the Aisin auto is a reliable, well-proven transmission and the Musso ultimately does reasonably well with what it has.

The 4WD mechanicals and driver-assist tech actually work better in this package than they do in the Musso’s stablemate, the Rexton.

Toyota claims combined cycle (urban/extra-urban) average consumption of 7.8L/100km. Our 328km of testing was conducted with the engine’s auto start/stop function switched off and comprised the usual mix of city, suburban and highway driving, of which about one third was hauling a near-maximum payload.

Our own figure, calculated from fuel bowser and tripmeter readings, was 10.7L/100km. That’s still within the usual 2.0-3.0L/100km discrepancy between official and real-world figures and not bad for a vehicle weighing more than 2.2 tonnes driven mostly in metro settings and hauling more than one tonne during our test. So, based on our real-world consumption, you could expect a driving range of around 650km from its 70-litre tank.

Official fuel consumption for the Musso Advance with the XLV treatment is 9.0L/100km.

On this test, I recorded 11L/100km, but on the test I spent a chunk of time in 4WD high and low range.

The Musso has a 75-litre fuel tank, so going by my on test fuel-consumption figures, from a full tank, you could reasonably expect a driving range of about 681km.

But it is worth noting that I didn't have a lot of weight on board during this test – it was just me and the vehicle recovery gear – and you will have a lot more weight on board: your family or your mates, pets, camping gear, surfboards, kayaks, the whole kit and caboodle.

The driving position is comfortable thanks to a well-sorted combination of supportive seating with power-adjustable lumbar support, a leather-rimmed steering wheel that’s adjustable for height and reach and a large left footrest for extra support.

The standard kerbside sliding door includes a large window, which partly reduces the huge blind spot over the driver’s left shoulder created by the cargo bay’s solid walls.

Fortunately, the HiAce also comes standard with blind-spot monitoring to ensure safe lane-changing on multi-lane roads, while its rear cross-traffic alert and rear-view camera are equally valuable when reversing out of driveways into busy traffic.

The new electric power steering has more noticeable changes in turning weight compared to the more linear hydraulic system it replaces. Its variable-ratio assistance feels even lighter at parking speeds for easier manoeuvrability and becomes increasingly firm and direct as road speeds increase.

Ride quality is reasonably supple when unladen or lightly loaded and the 2.8-litre turbo-diesel, with its sizeable 450Nm of torque, has strong low-rpm response and displays good flexibility in city and suburban driving.

Internal noise levels below 80km/h are acceptable, but like all vans can become intolerable at highway speeds due largely to tyre roar emanating from the rear-wheel housings. So, if you do lots of highway travel, we’d recommend fitting Toyota’s genuine accessory solid bulkhead to insulate the cabin from this noise.

The six-speed auto’s shift calibrations feel like they’re getting the best out of this engine, particularly fuel-efficient highway travel which requires less than 2000rpm to maintain 110km/h. The sequential manual-shifting function can be handy in certain situations, though, like hauling/towing heavy loads in hilly terrain.

To test its GVM rating we forklifted 830kg into the cargo bay, which combined with our crew of two equalled a total payload of 1010kg that was only about 30kg less than its 1040kg limit.

The stout rear leaf-springs only compressed about 30mm, which left more than 60mm of static bump-stop clearance that was more than enough to ensure there was no bottoming-out on our test route.

Its ample torque made light work of hauling this payload in city, suburban and highway driving as well as our 13 per cent gradient, 2.0km-long set climb at 60km/h, which it easily cleared in third gear.

Engine braking on the way down, in a manually-selected second gear, wasn’t as robust but within expectations given the one-tonne-plus payload it was trying to restrain.

We also tested what we safely could of the HiAce’s latest safety upgrades in road use, which all worked as intended. The ‘lane trace assist’ function when using adaptive cruise control was outstanding, as it resolutely kept the vehicle centred in its lane even around curved stretches of multi-lane highway, without the driver needing to intervene.

On-road, the longer-wheelbase Musso is composed and comfortable with well-subdued NVH (noise, vibration and harshness) levels adding to an impressive overall sense of low-key refinement.

The engine and auto work reasonably well together, but as mentioned earlier this is a sluggish unit and it takes some urging to get it going. Pronounced lag from stand-still can be disconcerting, especially when you need plenty of zip to punch you into the traffic flow.

This ute’s suspension – double-wishbone, coil springs and stabiliser bar at the front, multi-link with coil springs at the rear – is firm, mostly controlled, but the Musso becomes jittery on irregular surfaces, such as lumpy back-roads bitumen and mildly corrugated dirt tracks.

One noteworthy annoyance: the Musso does not have adaptive cruise control.

Despite that, the Musso is actually quite reasonable for general driving duties.

As a 4WD, the Musso actually performs pretty well. It is a long wheelbase ute, so you have to drive it with consideration because you have to take into account its shallow off-road angles – approach, departure and ramp over – and it has quite a large overhang of tub behind the rear axle.

It has an auto locking rear diff, which is clunky in operation and I’d prefer a switchable diff-lock, which you could select whenever you want to, but otherwise it's effective in a workman-like kind of fashion.

Steering is not too shabby, it has a nice weight to it in all situations, whether you are on the bitumen or a dirt track. Turning circle on this long-wheelbase ute is 12.2m, but it feels nimble to steer around on the tracks.

The Musso has part-time four-wheel drive and high and low range 4WD gearing. It doesn't have a lot of power and torque in terms of the contemporary dual-cab ute market, but it does fine with what it does have; 420Nm in the XLV Musso gives it that little bit of extra punch over the standard Musso (400Nm) and that torque is available across a decent spread of revs.

If you intend to use your Musso as an off-road adventure vehicle or a weekend holiday machine, then it's handy to know that it's unbraked towing capacity is 750kg and its braked towing capacity is 3500kg and that's on par with the dual-cab ute market.

In terms of tyres, it’s the same story here as with most standard 4WDs – the Musso’s Nexen NPriz RH7 (255/60R18 108H) are not well-suited to anything other than light off-roading. The easy fix? Replace those tyres with some decent all-terrain tyres.

Payload is a listed 880kg (790kg in the standard Advance), GVM is 2980kg and GCM is 6480kg.

The Musso does not have an ANCAP rating because it has not been officially tested.

As standard, the XLV Advance has six airbags, auto emergency braking (AEB), lane departure warning, trailer sway control, blind-spot monitoring, rear cross-traffic alert, front/rear parking sensors plus reversing cameras and more.

Adaptive cruise control is not offered on Mussos in Australia, only old school cruise control.

The HiAce is covered by Toyota's five-year/unlimited km warranty which is in line with competitors like the Ford Transit Custom and Hyundai Staria Load but lags behind the LDV Deliver 7's seven-year term.

Scheduled servicing is a relatively short six months/10,000km interval, whichever occurs first. Capped price for the first 10 scheduled services up to five years/100,000km totals $3650, which is $365 per service or $730 annually.

Toyota currently has 275 dealers across its vast Australian network located in metro, rural and regional areas. Toyota dealerships are also service centres.

The MY26 Musso range is covered by a seven-year/unlimited kilometre new-vehicle warranty, and five years of roadside assistance.

A service is required every 12 months or 15,000km, whichever occurs soonest with cost per service either $418 or $522.

Note, KGM considers off-roading as an example of a “severe driving condition” and so your Musso may require more frequent servicing.

KGM Australia has more than 50 dealerships across the country with a decent spread across metro and regional areas. Rextons can be serviced at those dealers or at approved workshops.