Toyota HiAce vs Jayco Eagle

What's the difference?

The HiAce maintains its staggering 50 per cent share of the mid-size commercial van market for numerous compelling reasons including its versatility, as evidenced by the diverse range of Aussie businesses that rely on it. Toyota’s latest suite of safety and other upgrades makes it even better.

The Jayco Eagle Outback, for me, is an example of a camper-trailer getting closer to what I reckon a truly off-road-capable Jayco camper will be like.

There's nothing in Jayco's current line-up that offers comfort and full functionality and is also capable of tackling decent off-roading, so we're looking forward to testing Jayco's first line-up of dedicated off-road campers, including the JTrak Outback and Outback X.

With its hefty 2260kg kerb weight and 3300kg GVM, our test vehicle has a 1040kg payload rating. So, it’s a genuine one-tonner and up to 120kg of that can be carried on Toyota’s triple roof-rack set.

The HiAce is also rated to tow up to 1500kg of braked trailer and with its 4800kg GCM rating (or how much weight it can legally carry and tow at the same time) it can carry its maximum payload while towing its maximum trailer weight. So, that’s more than 2.5 tonnes of combined cargo-carrying capacity, which would comfortably meet or exceed most job requirements.

Its cavernous cargo bay, which offers 6.2 cubic metres of load volume, is accessed from either side through sliding doors with 1010mm-wide openings, or through rear barn-doors with 180-degrees opening to allow easy forklift access.

The cargo bay is 2530mm long, 1760mm wide and 1340mm high, with 1268mm between the rear wheel housings allowing up to two standard Aussie pallets or three Euro pallets to be carried, secured by a choice of six load-anchorage points.

An unusual feature is the roof’s full-length internal lining, which we suspect contributes to at least some suppression of tyre noise emanating from the rear-wheel housings. The walls and doors are neatly lined to mid-height and there’s ample internal lighting.

Generous cabin storage includes a bottle-holder and bin in each front door, small bottle/cupholders in the centre and either side of the dash, plus a single glove box. The console between the seats offers another two bottle-holders plus generous internal storage, which is topped by a large hinged lid that can also serve as a storage tray or work desk.

These Jayco camper-trailers have a familiar touring-friendly floor-plan – check out the accompanying photos for proof of that – and most adhere to a similar approach to interior functionality – neat and simple – and that’s well suited to those who venture off the blacktop and hit the dirt.

Interior height is 2070mm, standard for campers of this type, so there’s plenty of stretch space for those of us not gifted with the vertical inches of Collingwood’s Mason Cox. Bench height, also standard for a camper-trailer, remains just lower than an average bloke’s hip so stooping to work in the kitchen is still an issue, but that’s part and parcel of the lifestyle, so stop whinging and get used to it.

Looking from the door, to the left is the front bed and club lounge; along the wall is the kitchen area (replete with four-burner stove, Dometic 95-litre fridge*, storage drawers and pantry); and to the right is the rear bed and dinette area. (* Outback models get the 95-litre fridge; Touring models get the 90-litre fridge.)

Overhead interior lighting includes LEDs for the main area and reading lights for the beds; there’s a fan for the beds.

There are also power points and USB port.

The driving position is comfortable thanks to a well-sorted combination of supportive seating with power-adjustable lumbar support, a leather-rimmed steering wheel that’s adjustable for height and reach and a large left footrest for extra support.

The standard kerbside sliding door includes a large window, which partly reduces the huge blind spot over the driver’s left shoulder created by the cargo bay’s solid walls.

Fortunately, the HiAce also comes standard with blind-spot monitoring to ensure safe lane-changing on multi-lane roads, while its rear cross-traffic alert and rear-view camera are equally valuable when reversing out of driveways into busy traffic.

The new electric power steering has more noticeable changes in turning weight compared to the more linear hydraulic system it replaces. Its variable-ratio assistance feels even lighter at parking speeds for easier manoeuvrability and becomes increasingly firm and direct as road speeds increase.

Ride quality is reasonably supple when unladen or lightly loaded and the 2.8-litre turbo-diesel, with its sizeable 450Nm of torque, has strong low-rpm response and displays good flexibility in city and suburban driving.

Internal noise levels below 80km/h are acceptable, but like all vans can become intolerable at highway speeds due largely to tyre roar emanating from the rear-wheel housings. So, if you do lots of highway travel, we’d recommend fitting Toyota’s genuine accessory solid bulkhead to insulate the cabin from this noise.

The six-speed auto’s shift calibrations feel like they’re getting the best out of this engine, particularly fuel-efficient highway travel which requires less than 2000rpm to maintain 110km/h. The sequential manual-shifting function can be handy in certain situations, though, like hauling/towing heavy loads in hilly terrain.

To test its GVM rating we forklifted 830kg into the cargo bay, which combined with our crew of two equalled a total payload of 1010kg that was only about 30kg less than its 1040kg limit.

The stout rear leaf-springs only compressed about 30mm, which left more than 60mm of static bump-stop clearance that was more than enough to ensure there was no bottoming-out on our test route.

Its ample torque made light work of hauling this payload in city, suburban and highway driving as well as our 13 per cent gradient, 2.0km-long set climb at 60km/h, which it easily cleared in third gear.

Engine braking on the way down, in a manually-selected second gear, wasn’t as robust but within expectations given the one-tonne-plus payload it was trying to restrain.

We also tested what we safely could of the HiAce’s latest safety upgrades in road use, which all worked as intended. The ‘lane trace assist’ function when using adaptive cruise control was outstanding, as it resolutely kept the vehicle centred in its lane even around curved stretches of multi-lane highway, without the driver needing to intervene.

This single-axle camper – at 5060mm long (including drawbar), 1910mm high, 2240mm wide, and with a 1270kg tare weight – towed smoothly behind the Mitsubishi Pajero Sport we used on this review.

It sat snug and steady on the towball (with a 150kg download) during open-road driving, as well as during short sections of slightly bumpy gravel track and undulating dirt road.

The Eagle Outback has a hot dip galvanised Endurance Chassis riding on Jayco’s own JTech coil-spring suspension set-up.

Please note: Jayco’s Outback models are designed and engineered for, at worst, dirt roads and gravel roads, not 4WD tracks. Do not think that because these campers have been branded ‘Outback’ that they are actually able to tackle hard-core off-roading.