Toyota Aurion 2010 Problems

Yes, I think it is poor form on Toyota's part not to update the hose on affected cars for free. Definitely have the hose changed, but talk to Toyota's head office people about supplying the hose free of charge, and ask them to pay for the repair.

Convex mirrors are not unsafe, they just need the driver to take a different view.

You're not on your own with this issue, it's often reported by Aurion owners, but there is no recall or alert that we could find. Make sure the park brake is correctly adjusted by loosening the cable, adjusting the brake shoes and then adjusting the slack out of the cable.

The fuel consumption does appear to vary a lot, too much I would suggest, so I would definitely have the dealer check it. The knocking noise could indicate a faulty knock sensor.

Describe it to the dealer in your own words, and if it’s possible demonstrate it to them on the test drive. That way you can be confident they understand what it is you’re complaining about.

I don’t believe there is any such standard applying to build quality. What you would need to do is to bring in someone experienced in the industry and present their opinion to the tribunal. You could try Graeme Cuthbert (0422 444 335).