Subaru Problems

Because you want to travel to the snow, and visit farms, I would suggest an all-wheel drive compact wagon, and with your need for low running and service costs I would suggest that it be an Asian brand. Models to consider would be a Subaru Forester, Nissan X-Trail or Kia Sportage.

If the shorter warranty of the Subaru is a major concern for you then certainly look at others, like the Sportage or Eclipse, but I would buy the Outback with confidence it will give you a good run beyond the warranty.

Use a good quality 5W-30 oil.

Your asking price seems a little high, even though the car appears from what you have told us to be a good one. But be patient, and leave it advertised as you have done for another week or two before considering lowering the price a little if you still haven’t had any responses. If you're looking for a quick sale check out our price and spec guide here.

It’s rated to tow up to 1500 kg if the caravan has brakes, so providing it weighs less than 1500 kg when fully loaded it should tow it without difficulty. But I would recommend that you have the automatic transmission serviced before you leave on your trip.

Unless you’re spending the winter months in alpine areas use 5W-30.

The main thing is servicing. Some owners tend to neglect the maintenance if their car doesn’t get used very much; they think it doesn’t need regular servicing like it would if it was used more often. That’s not the case; it still needs regular periodic maintenance. Certainly check the service record. Nothing should go wrong if it starts being used more often, and 100 km per week is not very much. You could, if you felt the need, replace the drive belts, radiator hoses; flush the cooling system, and brakes. But as it is it should be a good, reliable car.

I can understand why the key would normally not be covered by the warranty because it would be subject to wear and tear over its life, but in this case when the car is basically brand new I think you do have a case for the key to be replaced free of charge. In my view, based on what you have told us, Subaru should replace it as a gesture of goodwill. I am surprised and very disappointed that the Dept. of Fair Trading has dropped it simply because Subaru has not responded to their requests. That undermines the credibility of the department. I would seek legal advice on the merit of your claim before taking Subaru to court.

I doubt your neighbour’s diagnosis. Take it to a suspension specialist, specialist Subaru mechanic, or a Subaru dealer.