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Are you having problems with the transmission of your Subaru Outback? Let our team of motoring experts keep you up to date with all of the latest Subaru Outback transmission issues & faults. We have answered all of the most frequently asked questions relating to problems with the Subaru Outback transmission.
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The reality is that cars wear out, and yours is now a relatively old one. I don’t see that Subaru should replace the convertor free of charge; after all you have had the use of the convertor for eight years. The best course of action I believe would be to approach Subaru with a request of a good will payment to cover at least a part of the cost.
The XV is underpowered, as well as having a very dozy CVT. If you are that worried I would definitely suggest a brand swap to something with a regular automatic.
You're right that the Subaru has the best CVT but it's still not remotely as good as a DSG in a VW Group product. As for more time with CVTs, I've driven them all for more than a week and they are as appealing as brussels sprouts.
Clutches are considered wear and tear items; they wear out. It’s really a matter of whether they have a reasonable life span or not. Yours has done 90,000 km, which is in my view quite reasonable, and you know little of how it was treated before you bought it, so you have no real chance of claiming Subaru was at fault.
Here's Subaru's answer: "As with most brands gearboxes are not totally sealed units. If the vehicle is exposed to very heavy sand, the clutch may fail and sand could be evident during replacement." From that you should get the message that you shouldn't attempt to drive through heavy sand.
SUBARU technical expert Derek Ashby says that, for cars with automatic transmission, Subaru recommends towing with the transmission in D range. In this range, the TCU can best control the transmission oil temperature through control of the torque converter lock-up clutch to protect the transmission against overheating.