Renault's offer is standard practice within the industry. The amount they pay is based on the age of the car, and the use you have had of the failed part until it broke. What they are saying is that they can't fit a part that is four years or so old and done 100,000 km or whatever your car has done, and by fitting a brand new part they are returning the car to new condition. In effect you are being asked to pay for the use you have had of the old part. It might be frustrating, but it's as good a deal as you are likely to get and I would go for it. The alternative, if you're up for a fight, is to seek advice from Victorian Consumer Appeals Tribunal (VCAT).

RENAULT says it is keen to import diesel models, especially the Grand Scenic, which is due about June/July. But the company has no confirmation or arrival times. In view of the current fuel situation, Renault is working hard to obtain a suitable diesel-engined vehicle for Australia.