Mercedes-Benz GLC300 vs Ford Puma

What's the difference?

The GLC300 Coupe isn't quite as great when it comes to being a family car as the regular SUV version of the GLC, and that's purely down to the sloping roofline which not only makes access more difficult to the second row but reduces boot capacity.

That said, the GLC300 Coupe makes a much better family car than a Mercedes-Benz C-Class sedan, or any sedan.

Easy and enjoyable to drive, packed with great features and still practical, the GLC300 Coupe would still cut it as a good family car.

If a minimum price and maximum interior space are your priorities, then the Puma is not for you. Especially so in the flagship ST-Line V, which may seem too small and a tad cramped compared to, say, a Seltos, C-HR or ASX.

Where the Ford excels, typically, is in the way it encourages the keen driver while cosseting four occupants (and a surprising amount of their cargo). There's a poise and maturity to the way the Puma moves that puts it on a par with or even beyond some premium compact SUVs. Even the styling is a statement. If the badges (and dashboard) were covered, you might be convinced this cat is actually a Jag.

If all that is more important, then the ST-Line V is for you. The very antithesis, then, of the unassuming and unloved EcoSport the Puma usurps.

Coupe SUVs aren’t for everybody… they’re not even for lots of people. But the design of an SUV with its roof cut down so that it meets the tailgate at an almost sportscar-like angle appeals to more than a few fans. The thing is they don’t just like the look, they love it, and they also probably enjoy how much the styling makes other people cranky.

To my eyes the GLC300 Coupe is the best execution of the bodystyle compared to those of BMW and Audi. There’s an elegance to the GLC300 Coupe and the AMG-line adds a tough look that only enhances the solid, powerful but pretty look.

The GLC Coupe is a mid-sized SUV and this new generation model is a bit bigger the previous one and now measures 31mm longer at 4763mm end to end, it’s 1890mm wide, 1605mm tall and has a wheelbase of 2888mm.

It’s also more aerodynamic than ever. No seriously, it’s drag coefficient is now 0.27 and it looks like a bar of soap - and it's about as slippery as one, too.

More curved surfaces await inside with a dashboard that pours down into the large centre console and it's adorned with a sloping and large portrait-style media screen. 

At night or in tunnels the ambient lighting glows through the air vents and skirts the edges of the door trims, console and dashboard.

It’s a minimalist and high-tech cockpit with modern sports seats up front and a Nappa leather wrapped steering wheel with its twin blade design.  

So, how does the coupe design work for family practicality? Let’s take a look.

If you search for the 1998 Puma coupe, you'll see some vague similarities with its modern SUV namesake, especially in their anthropomorphic face. It's in the eyes. There are also hints of Aston Martin (DBX), Porsche (Macan) and – let's face it – Mazda (CX-3).

Yet the real achievement lies in the way Ford has managed to make a 4.2-metre-long by 1.8m wide by 1.6m high crossover look so svelte, with the resulting balanced proportions, flowing lines and taut surfacing giving the Puma quite an athletic visual presence. After the EcoSport failure, head-turning looks were deemed paramount.

The extra girth gained by widening the Fiesta's platform allowed Ford's designers to create a muscular body that could also accommodate a metre-wide tailgate opening, while beneath the cargo floor is an exceptionally deep storage box, bringing better-than-expected practicality to boot.

SUVs are the most practical cars for families because of the better access to the cabin thanks to their large doors and slightly elevated ride height, their big boots with wide and tall hatch openings and their high flat rooflines. They’re essentially raised station wagons.

A coupe-style SUV still has four doors but they are less boxy due to the sloping roofline which falls away quickly to meet the tailgate at a lower point. The effect is a sporty-looking shape but practicality is lost in this exercise of form over function.

The second row doorways aren’t as large as those on the regular SUV. I did a side-by-side test and felt like I had to duck under the sloping roof when getting out of the back seat.

The smaller opening also made it trickier to lift my toddler daughter into her baby seat.

The sidesteps are also surprisingly handy for bigger kids and my eight-year-old used them every time when climbing into the car.

Cabin storage is outstanding with huge door pockets and cupholders in both rows, and while the 545-litre boot in the GLC300 Coupe is 80 litres smaller than the cargo capacity of the regular GLC SUV, it's bigger than the previous version of the Coupe.

As for people space, there’s enough headroom for me at 189cm tall in the back seat and heaps of legroom, even behind my driving position.

I’ve mentioned the lack of climate control in the second row, but also should point out that there are no USB ports back there either.

There are USB ports in the big centre console box upfront and a long cord should be able to make it to the second row. 

There’s a wireless phone charger but it's housed in the bowels of the centre console too, and you’ll need to weave your hand while clasping the phone under the shiny black trapdoor, past the cupholders possibly with drinks in them and almost under the dashboard.

Compact yet spacious, the ST-Line V's interior has strong as well as weak points.

Let's start with the latter. The most obvious connection with the Fiesta is in the Puma's dashboard, which is largely shared between the two. After all the effort expended on the design and chassis, this is somewhat disappointing. There's nothing wrong essentially with the fascia's aesthetics or functionality – it's just that the look is humdrum and dated. What's needed is something with the visual wow factor as found in the latest Peugeot 2008, especially at this price point.

Yet Ford has at least tried to put some tinsel inside this most expensive version of its smallest SUV.

Stitched perforated leather seat facings, carbon-fibre-look trim and soft vinyl coverings in key touchpoint areas bring an upmarket look and feel, backed up by a now-familiar digital instrumentation layout, a lovely flat-bottomed three-spoke steering wheel, easy and intuitive multimedia interface and a wireless phone charger. That electronic cluster, by the way, changes colour and markings but doesn't have the scope of multimedia displays of, say, Audi's Virtual Cockpit. It's comparatively rudimentary.

Conversely, there's a solidity and quietness as well, offering a level of refinement that's usually found in more-premium Euro alternatives. We weren't expecting that, though of course this is a German Ford product.

Our test car also boasted a vast glass opening sunroof, adding to the opulence. With all this gear, the ST-Line V's cabin is properly appealing.

On the practicality front, entry and egress is pretty good, the driving position is excellent (thanks in no small part to a big amount of adjustability for both the steering column and seats), the front cushions themselves are sumptuously enveloping, while wide door pockets and a big glovebox obviously come in useful. And there's a USB-C outlet in the centre cubby between the seats. How modern.

However, rear vision out is poor, there are no seat warmers and some of the lower-lying plastics are a bit drab.

The back seat isn't really suitable for people over 175cm, as kneeroom is limited and taller scalps may scrape the ceiling with the twin-pane sunroof in situ. The latter also means no overhead grab handles.

But the backrest angle and cushions themselves are fine, even for longer journeys. Just don't expect to squeeze a third adult in the back unless rubbing shoulders won't bug you. Note, too, that the rear cushion does not slide or tilt forward to allow for a lower load area when the backrest is folded down. Pity.

There is a receptacle in both doors for small bottles but no cupholders whatsoever (how can Ford call itself an American company?), or face-level air vents – though the large dash vent outputs do reach the rear. Amenities such as USBs and cupholders are AWOL; and vision out from back there is limited by the high shoulder line. Tough if you're trying to peer out. Sorry, Fido.

The Puma's overall compact footprint and rear packaging clearly suggest that this is aimed at singles, couples, or couples with smaller kids/pets to transport around.

Still, for a small SUV, the cargo area isn't bad at all. The standard floor depth is fairly generous, with a long and flat loading area, but below that is a narrower yet deeper waterproof area, while under that again is a space-saver spare wheel. Clever. Also intelligent is the luggage cover that lifts automatically with the tailgate, as per Mazda's CX-5.

For the record, cargo capacity is rated at 410 litres with the 60/40 split-fold rear seats erect – or 1170L with them folded down flat. These figures far outstrip the CX-3.

To sum the cabin experience… it's far-better than its Fiesta-sourced dashboard may suggest, while the ST-Line V treatment goes a long way in helping justify the premium. That's a win.

In Australia, the Puma plays in the burgeoning 'Light SUV' segment, so goes up against the ageing yet athletic Mazda CX-3 as well as Honda's HR-V, along with more recent challengers like the Hyundai Venue, Kia Stonic, Nissan Juke II, Toyota Yaris Cross and Volkswagen T-Cross. All are ready to pounce on the bestselling Hiroshima crossover.

What every one of these baby SUVs have in common is that they're based on B-segment – or supermini – platforms. However, prices and sizes do blur in this corner of the class, with larger small-car-derived rivals from the 'Small SUV' segment above, led by the Mitsubishi ASX, Kia Seltos, Mazda CX-30 and Hyundai Kona, also in the Ford's crosshairs.

Formidable opponents indeed, and just like that, the first big hurdle appears for the Blue Oval hopeful. Puma is Light SUV-sized but Small SUV-priced, with the entry-level grade kicking off from a tenner under $30,000, and before on-road costs. That's even more expensive than the VW.

This instantly eliminates it from many buyers' radars.

In contrast, a CX-3 Neo Sport starts from just $22,890. But that's with a manual gearbox, plain interior and steel wheels, whereas the Puma includes a ripper turbo engine/auto combo, climate control, a smartphone app that allows for remote vehicle location/ locking/unlocking/starting, voice-activated sat nav, wireless smartphone charging, lane-departure warning and assist, traffic-sign recognition, driver impairment monitor, 17-inch alloys and a leather steering wheel.

Along with other goodies like AEB with pedestrian alert, reverse camera, Bluetooth audio and telephony, Apple CarPlay/Android auto, digital radio, live traffic updates, fuel-saving engine stop/start, auto headlights, rain-sensing wipers, adaptive cornering fog lights, powered folding mirrors, push-button start and puddle lamps, the Puma looks and feels up-spec inside. To match most of that stuff in the CX-3 you'll need a Maxx Sport auto from $26,890.

Rising to the $32,340 ST-Line drops the Puma's ride height by just 2mm (to 164mm), but adds firmer suspension, a body kit, glitzier alloys, sports seats, a 12.3-inch digital instrument cluster, flat-bottomed steering wheel, paddle shifters and racier trim for a racier experience, though it loses the climate control for a manual air-con set-up. Strange. This grade might just be the sweet spot in the Ford's range, though it does sit about $1300 higher than the CX-3 sTouring equivalent.

Finally, the subject of this test, the ST-Line V, scores privacy glass, lashings of chrome, keyless entry/start, leather upholstery, climate control, premium audio, a powered tailgate and 18-inch alloys. All for $35,540, it's about on a par with CX-3 Akari, but lacks the latter's powered driver's seat and heated front cushions, among other items. The Mazda also goes one better with a $2000 AWD option from all mid-level grades up, as well as manual availability.

We recommend the $1500 Park Package, which ushers in adaptive cruise control with full stop/go and lane-centring tech, as well as blind-spot detection and auto parking. Premium paint adds $650, a panoramic roof $2000, roof rails $250 and a black roof $500.

Against compelling alternatives costing less, like the high-flying Seltos Sport+, CX-30 G20 Touring and Toyota C-HR Koba, the ST-Line V struggles to make sense on paper. Can the Puma's cabin and driving experience claw back its obvious price disadvantage?

The GLC300 Coupe has a 2.0-litre four-cylinder turbo-petrol engine making 190kW of power and 400Nm of torque.

There’s also an overboost function which allows the engine to make an extra 17kW and 200Nm just for a brief moment, but that extra dollop of grunt combined with the regular output provides impressive acceleration (0-100km/h in about 6.3 seconds) for overtaking or moving quickly when you need to.

A smooth nine-speed automatic transmission sends the drive to all-four wheels.

The GLC300 Coupe is all-wheel drive and while there’s a setting for rougher terrain, along with one for comfort, eco and sport, but I’d make sure that it doesn’t get any more adventurous than tame gravel and dirt roads.

Mercedes-Benz refers to the GLC300 Coupe as a mild hybrid and this is because it has a 48-volt system and an integrated starter-generator.

This type of hybrid doesn’t use electric motors, doesn’t drive the wheels and won’t save much fuel, but it will provide efficiencies by supporting the engine and when coasting, plus will reduce petrol consumption to a small degree.

A multiple international engine-of-the-year winner, the compact and lightweight, 999cc 1.0-litre twin-cam three-cylinder turbo petrol unit is the sole choice for now. Driving the front wheels via a seven-speed dual-clutch transmission (DCT), it delivers 92kW of power and 170Nm of torque.

With no all-wheel drive option, there are instead five driving modes – Normal, Sport, Slippery (for snow) and Trail (gravel) applications, working on the traction, stability and transmission algorithms to mimic some of the benefits of AWD. In the ST-Line V, a set of paddle shifters are fitted in lieu of the sadly-absent manual gearbox.

Owners of the previous-shape Fiesta S and EcoSport would be familiar with the 1.0T's smooth and strident performance, though these 2010s models used a completely different type of DCT. This was the highly-publicised Powershift, which consisted of a dry-clutch system, and was prone to a multitude of problems and failures in the petrol-powered auto versions.

In contrast, the Puma adopts a next-generation transmission dubbed 7DCT300; related to the item found in some smaller Mercedes-Benz, Renault and Nissan models, it instead employs a more-robust wet-clutch system with a higher torque threshold, so promises to be far more durable and reliable than the problematic old dry-clutch unit.

As we mentioned above the GLC300 Coupe's 48-volt mild hybrid system is not the kind of hybrid that will allow you to drive miles on electric power, nor will it dramatically reduce fuel consumption in the way a parallel, series or plug-in hybrid will. But every bit of efficiency helps.

Mercedes-Benz says the GLC300 Coupe will use 7.7L/100km after a combination of open and urban roads. 

We had the GLC300 Coupe for just two days, but in that time my family covered 176km of regular daily usage which took in motorways but mainly suburban duties such as the school run, supermarket dashes, that sort of thing.

In our fuel test we measured 14.48 litres at the fuel pump which works out to be an on-test fuel use figure of 8.2L/100km and not far off the manufacturer’s claim. 

While this fuel consumption isn’t overly high, a plug-in hybrid or even a parallel or series hybrid could return about 5.0L/100km or less.

Mercedes-Benz has dropped plug-in hybrids from its Australian range which is a shame because it would be good to see more efficient options in the GLC range. Of course if you want more efficiency from a Benz of the same size, there is always the fully electric EQB or EQC.

The Puma's official combined average fuel consumption figure is just 5.3 litres per 100km, which works out to 121 grams per kilometre. Fitted with a 42-litre fuel tank, the potential range averages out to almost 800km between refills.

Out in the real world, we managed an exceptional 6.2L/100km, no doubt helped by an ever-eager stop/start system (which, annoyingly, kills the air-con when it extinguishes the engine; we found ourselves constantly pressing that 'off' button as the days wore on). This figure was achieved in motorway-heavy driving scenarios, albeit loaded with holiday gear and with the air-con blaring.

So, we took another, urban-focused test, in lots of slow-moving traffic situations, and averaged a still-solid 8.0L/100km.

Note, that while the Puma requires 95 RON premium unleaded, it's also perfectly happy on – and is even recommended by Ford for – the cheapest petrol currently offered in Australia, 94 RON E10 unleaded. Either way, the ST-Line V is a frugal small SUV.

There’s a lot to like here but the short version is the GLC300 Coupe has a comfortable ride, but good handling, with a responsive engine, although rear visibility through the small back window is poor.

If we drill down a bit further I can tell you that excellent cameras around the car will help you check to make sure kids aren’t running around behind you and that forward and side visibility through the window is good.

An important takeaway is that the GLC300 Coupe is easy to drive with light steering and an engine that’s mild and controlled in its power delivery.

The gear shifter is mounted on the steering column, in the same way an indicator lever is. So putting the car into Drive, Reverse and Park is so easy and means you don’t have to take your hands off the steering wheel. 

As a family car I liked the good body control and composed ride. We have a small toddler that we can sometimes only get to sleep by taking her for a drive and we found that she could nod off and not be woken by potholes and speed bumps or too much leaning in the corners. 

If the Puma's pricing is complicated, its cabin surprising accommodating and its real-world efficiency particularly parsimonious, then the upward trajectory of pros over cons continues with performance that's downright spirited.

Around town first. A small-displacement engine plus a turbo plus a DCT usually spell interminable spells of lag when all the driver longs for is an instant and measured response to a right foot flexing down onto the throttle.

But the Ford largely sidesteps such pitfalls. Though momentarily hesitant at take-off, the three-pot turbo does then get down to business in no time, with a sustained and satisfying surge of thrust as the revs grow, accompanied by a lusty and raspy thrum that's entirely in keeping with the Puma's track-pants appearance. And it doesn't let up either, with speed building up strongly through the gears, and much more so than the mere 999ccs suggest. Great for overtaking, or taking over a rapidly diminishing gap in the peak-hour derby.

Selecting Sport (a fiddly action that's located too far from the driver for safe eyes-on-the-road operation) lights an even bigger fire in the Puma's belly, with punchier acceleration and a very attentive transmission tune, slicing seamlessly through the seven ratios, leaving you in awe that a heart so small can possess such deep lungs.

Where the Ford really leaves an indelible mark is its enthusiasm to corner just as keenly, armed with brilliantly slick steering and a planted chassis that is set up to both encourage and interact with the driver. Minimal body roll and lots of grip from a quality quartet of Continental tyres ensure the Puma can be punted about like a sporty little hatchback, while the electronic safety tech allowing just enough leeway for lots of fun before they gently reel everything back into line.

We cannot think of a more enjoyable small SUV. And, by the way, those same driver-assist systems provide exceptionally nuanced lane-keep and adaptive cruise-control intervention – certainly they're right up there with the premium SUV brigade.

Given that our Puma wore 215/50R18 rubber, on a 'sports' suspension tune, the ride around town is commendable, with ample cushioning from the rough stuff. There is some tautness to the ride, but it isn't hard or rough; the ST-Line V walks a fine line between urban-agility and surface-decay isolation. In other words, it's commendably relaxing to travel in.

At higher speeds, some road and tyre noises do permeate through inside, and those Dumbo door mirrors do create some wind whoosh, but overall, given how dynamic the chassis is, the Puma feels grown up and sophisticated.

Tested under the 2019 Euro NCAP crash-test regime, the Puma scores a top five-star ANCAP rating.

However, this means it does not meet the more stringent frontal offset crash, side impact crash and far-side impact crash-test criteria introduced by ANCAP for 2020 model-year vehicles – despite launching in September of that year.

Safety items include dual front, front-seat side and side curtain airbags (six in total), AEB with pedestrian and cyclist detection (working between 7km/h and 80km/h), lane-departure warning, lane-keep assist, traffic-sign recognition, driver fatigue alert, rear parking sensors, tyre pressure monitors and emergency assistance. These come on top of anti-lock brakes with electronic brake-force distribution and brake assist, stability control and traction control.

As mentioned earlier, adaptive cruise control, active park assistance, front parking sensors and blind-spot detection are part of the $1500 'Park Package'. Do it.

The GLC300 is covered by Mercedes-Benz's five-year, unlimited-kilometre warranty. 

Services are annually or every 25,000km. And you can buy a three-year service plan for about $3000.

Ford offers the industry-average warranty of five-years/unlimited kilometres. Services intervals are every 12 months or 15,000km.

There is also a capped-price servicing scheme under the 'Ford Service Benefits' banner, with the first four years/60,000km of 'A and B' logbook services pegged at $299 per visit, and then between $320 and $560, for up to 12 years.

There is also a Ford loan car program, SYNC 3 map updates and Motoring Club Membership included during that time frame.