Mazda Problems

Are you having problems with your Mazda? Let our team of motoring experts keep you up to date with all of the latest Mazda issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Mazda in one spot to help you decide if it's a smart buy.

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Mazda waited a week for recall
By Joshua Dowling · 13 Nov 2012
Mazda’s slogan might be “zoom zoom” but it took seven days longer than Ford to announce an identical recall for a jammed throttle -- for a car made on the same production line.Mazda is recalling 26,000 Tribute SUVs made between December 2000 and February 2007 because, according to the Federal Government’s recall website, “the engine be stuck at full power when the accelerator pedal is fully or almost-fully depressed.“A throttle that is stuck fully or almost fully open may result in very high vehicle speeds and make it difficult to stop or slow the vehicle. This risk exists regardless of whether or not cruise control is being used.” Only models powered by the 3.0-litre V6 petrol engine are affected. There may be inadequate clearance between the engine cover and the cruise control cable, the safety bulletin says.Mazda spokesman Steve Maciver told News Limited: “The reason we took longer was to make sure we had the repair procedures in place … and ensure we had enough parts to supply. “We have sold more than triple the number of cars than Ford in that period.”Ford Australia last week announced a recall of 8798 Escape SUVs built between November 2001 and February 2006. Ford and Mazda, longtime joint venture partners, built the same cars on the same production line in Japan, although the last 2000 Mazda Tributes caught up in the recall in Australia came from a factory in Taiwan. Both Mazda and Ford say there are no reports of cruise control or accelerators jamming on in Australia.In North America, where the recall originated, Ford is recalling 484,000 Escape models while Mazda is recalling 217,000 Tribute SUVs. Both companies say the free repair work takes less than one hour but customers may need to leave their cars for longer to cope with the log-jam.Meanwhile Jeep is recalling more than 900,000 Cherokee 4WDs, including up to 11,000 in Australia sold between 2002 and 2004, because the airbag could go off unintentionally. Safety authorities report there have been more than 200 instances of Jeep airbags going off without warning.The latest recalls pale compared to Toyota’s famous 2010 recall of 9 million cars in North America – the biggest in the automotive industry – because of concerns of stuck accelerator pedals and/or jammed floormats. In May that year, Ford Australia recalled 5000 sets of floormats for its Territory SUV for a similar issue.'
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Used Mazda 2 review: 2002-2011
By Graham Smith · 13 Dec 2012
It's hard to believe given its strong recent performance that Mazda was struggling to survive in the Australian market just a few years ago. That was before a remarkable rebirth following the launch of a whole new range of models and a catchy "Zoom Zoom" theme.NEWIn the last 10 years or so we have seen the 3 become one of the most popular cars on the local market and other models, such as the 2, also grow in market acceptance. The 2 launched here in 2002 and won over the small car crowd with its style, quality and economy.An upgrade in 2005 added to its appeal, and a new model in 2007 cemented its place on the pop charts. Initially launched as a five-door hatch, a three-door hatch was added in 2008, but that was replaced in 2010 by a four-door sedan. Three models made up the offering, starting with the Neo as the base model, then the sporty Maxx and the range-topping Genki.Mazda optimised the cabin to make it as roomy, and as comfortable as possible given the 2's modest exterior dimensions.  With its upright seating positions and high roofline it could accommodate four adults in acceptable comfort.There was plenty of scope for moving the front seats back and forth to find a comfortable position for the driver and front seat passenger, and the rear seat occupants could also adjust their seat fore and aft as well as being able to adjust the rake. The boot is small, but given the size of the 2 it still holds a reasonable amount of gear.The performance is quite strong across all situations with its 1.5-litre four-cylinder engine showing plenty of pulling power and response across a broad range of engine speeds. Buyers could choose between a four-speed auto and a five-speed manual.The manual was the one to go for if you wanted the best get up and go, but the auto was the best overall choice even if it dulled the performance a little. The 2005 upgrade brought manual shifting to the auto, which made it a much more attractive option.On the road the 2 was highly rated for its ride and handling. Its roadholding and cornering were exemplary and the ride was firm but comfortable. The new model in 2007 brought bolder lines that made the 2 more appealing, the only downside being the slightly restricted rear vision with the revised beltline.NOWThe low complaint rate at Carsguide is an indicator that Mazda has got it pretty right with its new generation models. It's a solidly built car with a sound mechanical package and little seems to go wrong with it, at least of a serious nature.That's a good starting point, but that's all it ism as each cars needs to be thoroughly inspected before any money changes hands. The 2 is still relatively young, the earliest cars have only done 150,000 km or so, and later ones have yet to reach 50,000 km, but it's important to check the service history of any car under consideration.Oil changes are scheduled for every 10,000 km and it's vital that this routine is kept up. For some owners, the reliability of the 2 is an invitation to skip services and rely on the next owner to catch up. It doesn't work that way; only buy a car with a service history that stacks up.SMITHY SAYSIt's a keeper and you can buy with confidence. 4 stars.Mazda 2 2002-2011Price new: $6500 to $20,000Engine: 1.5-litre 4-cylinder, 82 kW/141 NmTransmission: 4-speed auto, 5-speed manual, FWDEconomy: 7.0 L/100 kmBody: 3-door hatch, 4-door sedan, 5-door hatchVariants: Neo, Maxx, GenkiSafety: 4-star ANCAP  
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Used Mazda MX-5 review: 1990-2012
By Ewan Kennedy · 16 Nov 2012
Not only becoming the biggest selling roadster of all time, but also nudging many other car makers into building open-top cars, something that had previously seemed to be impossible due to ever tightening safety regulations.The Mazda sportscar is a delight to drive, with pin-sharp steering, excellent road grip, near-neutral balance and the ability to change direction mid corner at the merest hint through the wheel that it’s needed. Many owners love to take them for a quick blast along their favourite stretch of road on a sunny Sunday morn.They usually drive with the top down of course, even if the weather is threatening. That’s because the soft-top only takes seconds to send down and pack up again. You can do it when stopped at a red light, though it does require you to have a supple body, because a fair bit of upper body twisting and shoulder strength is needed.A folding hardtop roof made things much simpler when introduced in September 2006. It not only works neatly, but has added a minimum of weight to the car and takes little away from luggage carrying capacity. So popular did the folding hardtop become in Australia that imports of the soft-top slowed to a crawl and in the latest model, introduced in November 2012, the hardtop became the only unit offered in Australia. You may be able to get one on special order by speaking to your Mazda dealer.The Mazda MX-5 was launched in Australia in October 1989 and remained almost unchanged in its body until March 1998, when a near-new car was introduced. The original model had pop-up lights, the latter one fixed units. At the same time, an increase in boot space made the MX-5 a more practical car, one that could be used as a daily driver by a couple.A facelift in October 2000 saw the rounded grille replaced by what Mazda calls a five-point grille to bring it into line with the styling of the rest of the Mazda family. An all-new MX-5 arrived in October 2005. It was slightly larger than before, though weight rises were kept to a minimum.Engine power isn't quite as impressive as the chassis dynamics; the original MX-5 only had 1.6 litres. That was lifted to 1.8 litres in November 1993 in a new engine that was slightly modified but, surprisingly, wasn’t as happy to rev as in its previous incarnation although torque was fattened out.The 1998 model change kept the engine at the same size but gave it a little more punch, although still not quite enough. In October 2000, the engine received a new variable valve timing system to improve power and torque. Response was significantly improved with that latest engine but is still nothing to get excited about.A 2.0-litre engine was introduced in the new 2005 model and is arguably the best yet. Changes to the 2.0-litre engine in 2009 and 2012 saw it able to rev to higher numbers, yet it was improved in the low down grunt department at the same time.Anyway, half the fun of driving a little roadster like this is rowing it along on the gearbox, going for the right gear at the right time to make the best of the engine’s limited power. The gearchange on the original Mazda MX-5 is one of the sweetest units you will ever meet, with short positive changes that not only work well but feel great at the same time. So the relative lack of engine power is actually a bonus in the minds of some owners.Earlier gearboxes were five-speed manual units. A six-speed was used in the 10th Anniversary limited edition of 1999, and became standard in the October 2000 model. The six-speed is a close-ratio unit, having a similar ratio in top gear in both boxes. To our way of thinking the six-speed isn't quite as pleasant in its feel as the latter five-speed, but it’s still an excellent unit.An automatic transmission with six forward ratios became an option in 2005. Believe it or not, it's almost as nice to sit behind as a manual because of the very-sporty programming of its electronics. Good design and high build quality mean the MX-5 is reliable. It’s fairly easy for a good amateur mechanic to work on and spare parts are normally reasonably priced. The Mazda dealer network isn't huge but works effectively and we have heard of no real complaints about availability.Insurance can be expensive, particularly for young and/or inexperienced drivers so it’s worth shopping around to get the best deal. As always, make sure you understand what you are getting for your premium dollar.WHAT TO LOOK FORIn early models look for stitching that's worn or even broken in the soft-tops and for discolouration in the plastic rear window in early models. A glass rear window was used in the new model of 1998. Check under the carpets for dampness as the car may have been caught with its top down in the rain. It's best to ask the owner of the car for permission before pulling up the carpets.It's probably best to keep clear of MX-5s that have been used in lap dashes at race tracks or in rallies. These can often be recognised by tyre scrubbing (if they haven't just been renewed to hide the fact) and by the fitment of a rollcage, fire extinguisher or extra instruments. Also look for heavy deposits of brake dust on the callipers and the inside of the wheels.Check that the Mazda's engine starts easily, idles reasonably smoothly and doesn't blow smoke from the exhaust under hard acceleration. The gearbox should be light and positive in its change action and not baulk or crunch even on the fastest of changes. The third-second change is usually the first one to show up any troubles.Look for crash damage that's been repaired, indeed it may be very wise to call in a professional if you are in any way suspicious.CAR BUYING TIPBeware the sports car that has actually been used as a car in sport - these are comparatively rare and may be in need of expensive repairs.
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Mazda 3 warranty
Answered by Graham Smith · 16 Nov 2012

You could take your complaint directly to Mazda's customer relations people. You might get a hearing because the warranty had only just expired.

Mazda CX-7 2011: Fuel consumption
Answered by Graham Smith · 18 Jan 2013

Straight back to your dealer is where. But before you do get your facts straight and run a fuel consumption test so you know exactly what the consumption is. Now, the specs you quote are I'm guessing the official figures, if they are they not real life figures, but the results of a laboratory test done under strict conditions. You won't necessarily get the same consumption, but you should be able to get somewhere close. Based on the figures you have supplied you're not, so you have grounds to complain and ask the dealer to check the car over, even run a consumption test himself.
 

2011 Mazda 3 knocking sound
Answered by Graham Smith · 15 Feb 2013

The knock could be caused by any number of things and the dealer is best placed to locate the problem. I would persist with the dealer, explain to him that you are frustrated and want it fixed, and keep on his back until it is.

Mazda 6 Sport mileage concern
Answered by Graham Smith · 25 Jan 2013

It's not possible to predict what might or might not happen to any car in the future, all you can do is make sure as best as possible that it is in good condition and has been properly maintained. The Mazda 6 is a sound choice, and the one you have your eye on seems to tick all the boxes. I wouldn't be concerned about the mileage; with the reliability of the current crop of Mazdas you could confidently look forward to many years of trouble free motoring.

Mazda 3: High idle speed
Answered by Graham Smith · 14 Dec 2012

You need to measure the idle speed and compare it to the idle speed spec. You can do that using a tachometer. You can check the fuel economy over a tank full of fuel and compare it to what you should expect. Mazda's official claim for the Neo was 8.9 L/100 km and I would expect your car to be around that mark.
 

Steering wheel vibration when braking
Answered by Graham Smith · 08 Feb 2013

I would write a letter to the dealer principal setting out your complaints about their service and send a copy of the letter to Mazda. Follow it up by asking to meet the dealer principal and explain your dissatisfaction with their service to him face to face.
 

Mazda 3: Excessive fuel consumption
Answered by Graham Smith · 15 Feb 2013

When doing your research you need to dig deeper and find out the claimed fuel consumption for city and country driving. The Mazda 3 manual is claimed to return on average 7.9 L/100 km, but when you look at the claims for city and country you find that it does 10.8 L/100 km and 6.2 L/100 km respectively, which lines up reasonably well with your experience remembering that the claimed figures are not real life ones like your own are.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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