What's the difference?
Sole traders, SMEs, transport companies and corporate fleets are potential customers LDV is aiming at with its new eDeliver7 electric van range, which competes in Australia’s mid-sized (2.5-3.5-tonne GVM) commercial van segment.
The Chinese manufacturer claims the eDeliver7’s combination of quiet operation, reduced maintenance costs, no battery impact on cargo space and, critically, more competitive pricing is ideal for businesses looking to build ‘sustainable’ fleets.
As the number of battery electric van offerings continues to grow, we recently spent a week in one of the new eDeliver7 variants to see if it can offer a viable alternative to diesel powertrains that traditionally dominate this competitive market segment.
Most people that are wealthy enough to be ferried around in a car or limo choose a long luxurious sedan like a Mercedes-Benz S-Class, BMW 7 Series or a Lexus LS. Of course, there are now also SUVs that are used for the same purpose.
But what about a plush people mover? There are very few of these available in Australia and they don’t sell in huge numbers. But Lexus believes there is a market for such a model and it has just launched the big and bold LM. The hybrid-only range is a unique proposition and the LM should hold appeal for limo and tourism operators, and larger cashed-up families.
This initial launch drive was a slightly different format to usual. Given the intended use of the lounge-like model, Lexus arranged for us to be collected in the LM by a chauffeur and ferried from Melbourne to the Mornington Peninsula. From there we got behind the wheel for a brief drive, but many of my impressions will focus on the passenger cabin experience.
Note too that the LM500h does not land until early 2024, so we only sampled the LM350h AWD.
So jump aboard and let’s see if this Lexus can do everything the LS can do - and maybe even a little bit more.
There’s room for improvement, but that room is getting smaller. For urban daily fleet or solo operation, using the convenience of back-to-base overnight charging, it offers a compelling alternative to diesel in terms of real-world driving range, performance, payload, warranty/servicing costs... and zero tailpipe emissions.
The Lexus LM is going to be a niche model. This was not designed to appeal to people that may have bought a Toyota Tarago back in the day, or even a Kia Carnival now.
It has a specific purpose for ferrying people around in absolute comfort and at that, it succeeds in a big way.
It’s just a bonus that it’s great to drive.
Welcome to the automotive equivalent of a business class airline suite.
Note: CarsGuide attended this event as a guest of the manufacturer, with accommodation and meals provided.
The SWB Low Roof rides on a 3000mm wheelbase, which is 366mm shorter than the LWB models. As a result, its compact 4998mm overall length makes it well suited to work duties that require quick steering response and easy manoeuvrability in tight spaces. Plus its 1990mm height allows easy multi-storey car park access.
The front wheel-drive chassis has MacPherson strut front suspension, a leaf-spring solid-beam rear axle and four-wheel disc brakes, with the 77kWh lithium-ion battery mounted beneath the floor to optimise cargo bay volume.
It has a clean and streamlined appearance, with a functional grille that is “required to cool any later ICE (internal combustion engine) variants” according to LDV. So, in this application, it serves no purpose other than a styling feature.
Dark grey composite mouldings are used on the lower body sections to absorb the unsightly bumps and scrapes often inflected on these areas in hard-working vans.
The cabin’s interior has an upmarket look that creates a nice working environment, with a harmonious mix of colours, seat fabrics and soft-touch materials that display good fit and finish.
However, there’s no bulkhead to separate the cabin from the cargo bay, resulting in not only higher noise levels but also no protection for occupants from shifting cargo.
The cabin floor is covered in non-slip rubber finished in a smart ‘checker-plate’ pattern that's easy to wipe clean. The dash layout is uncluttered and the controls are easy to reach and intuitive to use. The transmission shifter is a stalk on the steering column.
Although the passenger bench seat has no adjustments, the centre position is surprisingly spacious, even for people my height (186cm) as it provides about 60mm of knee clearance from the dash. However, the centre passenger must also sit with their feet in a split-level position, due to a higher centre-floor section.
Look, people movers are not considered the sexiest of automotive body styles, but that’s changing.
The Kia Carnival and Hyundai Staria are examples of good MPV design.
And the Lexus LM steps it up again.
It is based on Toyota’s TNGA-K architecture that underpins a bunch of Toyota and Lexus models, including the Lexus RX, and it measures a whopping 5.1 metres long and has a three-metre wheelbase.
It shares its underpinnings with the latest generation Japanese-market Toyota Alphard, which is a cult hit in Australia among the grey import set.
The front-end design is bold, with the latest take on Lexus’ big ‘spindle grille’, pinched slimline headlights and a stubby nose.
I am a big fan of this design. It is far more than a box on wheels and it has quite a bit of presence.
The interior design up front is modern Lexus, with a few familiar Toyota touches, and while it’s not exactly minimal, it’s still visually appealing.
With a typically hefty 2300kg EV kerb weight, its 3650kg GVM allows for a sizeable 1350kg payload rating which is more than competitive with ICE rivals.
It’s also rated to tow up to 1500kg of braked trailer but with its 4250kg GCM (or how much it can legally carry and tow at the same time), that would require a substantial 900kg reduction in vehicle payload to 450kg to avoid exceeding the GCM. So, keep these numbers in mind if you plan to tow heavy.
The cargo bay is lined to mid-height and accessed through a kerbside sliding door with 990mm opening width, or through symmetrical rear barn-doors with 180-degree opening that’s handy for forklifts or when accessing loading docks.
The load floor, with its non-slip rubber surface, is 2547mm long and 1800mm wide with 1390mm between the rear wheel-housings.
That means it can carry up to two standard 1165mm-square Aussie pallets, two 1000mm x 1200mm Euro pallets or up to three 800mm x 1200mm Euro pallets.
And with its 1328mm internal height, it offers a competitive 5.9 cubic metres of load volume.
It’s also equipped with six load anchorage points plus bright LED lighting and a large handle at the front of the side-door opening to assist access.
Cabin storage includes a bottle-holder and bin in each front door, plus smaller bins above and below. There are also bottle/cupholders on each side of the dash and the driver has small bins on each side of the steering column.
There’s also a single glove box and a slender storage shelf above it for small items. And the centre seat’s backrest folds forward and flat to reveal a small work desk, with two more cupholders and an elastic strap to hold documents or laptops in place.
While most of the fun happens in the second row of the Lexus LM, there is a lot to like in the front compartment.
The dash is dominated by a large touchscreen that houses Lexus’ latest multimedia setup. The logical menu and uncomplicated sub-menus ensure this is an easy system to navigate. Speaking of, the in-built sat-nav is one of the better systems I have experienced.
Comfort isn’t just the domain of the second row - the driver’s seat is very supportive and comfortable, with power adjustment.
There’s plenty of glass including a smaller front quarter window that helps eliminate front blind spots, so forward visibility is exceptional. Rearward visibility is aided by the digital rear-view mirror that is designed to ensure privacy for second and third-row occupants. You don’t want the chauffeur spying on you while you’re sleeping, do you?
The other big tick for me is the driving position. Other people movers, namely the Hyundai Staria and Mercedes-Benz EQV, have very low window lines and it leaves you with a feeling of sitting on the car, rather than in it. I am sure it helps with extra light and it probably makes it easier for kids to see out of, but from a driving perspective, I find it a little disconcerting.
But the LM has flipped that. The front compartment is designed in such a way that it feels like a cockpit that you’re ensconced in. This helps the driver feel more connected with the car, and in the LM it feels like you’re sitting in the driver’s seat of a sporty sedan, not a five-metre bus. Very well done, Lexus.
And now to the main event - the second row.
Where to begin. Let’s start with space. Because there is so much of it. Unsurprisingly given the seating layout, there is an unending amount of head, leg, knee, bum, shoulder and whatever-else room. I can’t imagine anyone complaining about space back there.
Also, getting in and out is a breeze thanks to the sliding power doors on both sides. These can be opened from the front seat, and via several buttons in the rear.
Those captain’s seats are plush. Not quite Benz S-Class plush, but still.
They are adjustable six ways - power adjustable, of course - and they’re heated and ventilated. They recline almost flat, too, if you need a nap on the way to the country estate. And while you do that you can look up through the split sunroof, or close the shade a number of ways.
Is there a massage function? Of course there is a massage function. And it’s not bad. You can choose two settings - weak and firm.
Adding to the feeling of a business class airline seat, there is a fold-out table in the armrest, although it’s a smallish one. And there is dual-zone climate control in the rear.
There is a roof-mounted control panel for things like climate, sunshades and sunroof blinds, but much of this can also be controlled by the Apple iPhone-like devices clipped into both rear seats. These are closer to the seats, so it is easier to access than the roof.
Another function in the device is the Climate Concierge that features different modes - Dream, Relax, Focus, Energise. Depending on which one you choose, it alters the seat settings, massage, climate and lights to suit.
I love the massively wide side windows that are tinted (or privacy glass), too.
Other amenities include map pockets, knee and roof-mounted air vents and a 14.0-inch display screen that retracts from the roof and connects to an HDMI cable, allowing you to watch whatever you want.
The third row is not as appealing as the second. It is technically a three-person row, but the width and the fact that it has a sizeable gap in the centre suggests that this is best thought of as a six-seater van.
The seats are not as plush of course, so you might not want to spend too much time in that row unless you are a small child. But you do get USB-C ports, cupholders, air vents, lights, sunglasses holder, power side shades and grab handles.
Getting in and out of the third row can take a while. It’s all power adjustable, so you don’t have to lift anything heavy - but it takes a while for the second row seats to move forward and up.
With all seats in place the cargo space is limited. In fact, it’s just 110 litres.
That’s similar to what you get in a seven-seat SUV. But it did fit all our overnight luggage easily.
Drop the rear row and that expands to a maximum of 1191 litres in the 350h or 752 litres in the 500h.
All grades have a space-saver spare wheel.
The new single-motor eDeliver7 range consists of four models, comprising SWB Low Roof and LWB Low Roof with a 77kWh battery, plus LWB Low Roof and LWB High Roof with an 88kWh battery.
Our SWB Low Roof test vehicle is the entry-level model, with a list price of $59,990 plus on-road costs. That’s considerably higher than diesel rivals like the Ford Transit Custom 320S ($55,990), Hyundai Staria-Load ($46,740) and Toyota’s dominant HiAce ($50,886).
Our example, finished in 'Blanc White', comes standard with 16-inch steel wheels and 215/65R16 tyres plus a full-size spare. There’s also a Type 2 11kW AC charging cable, dusk-sensing LED headlights with DRLs, front/rear fog lamps, heated door mirrors, reversing camera and more.
The keyless-entry cabin offers seating for three, comprising a driver’s bucket seat and two-passenger bench seat with heating for the two outer seating positions (tough luck if you’re in the middle during winter).
The driver’s seat has multiple manual adjustments including lumbar support and base-cushion rake, plus a fold-down inboard armrest.
There’s also a 4.2-inch LCD instrument cluster, electronic parking brake and a heated multi-function synthetic leather steering wheel with height (but no reach) adjustment.
A big 12.3-inch touchscreen controls the four-speaker multimedia system, which includes digital radio and Apple/Android connectivity. There are also two USB ports and a 12-volt socket, an extensive safety menu and more.
From launch there will be two versions of the LM350h Sports Luxury on offer - front-wheel drive and all-wheel drive, priced from $160,888 and $165,888 before on-road costs respectively.
They both have seven seats across three rows and share the same four-cylinder hybrid powertrain, but an even more high-end version is on the horizon.
The LM500h will land in January 2024, priced from $220,888, and it adopts a newer more powerful hybrid powertrain. Something else that sets the LM500h apart is the seating layout - it is a four-seater. Behind the driver and front passenger compartment are two big captain’s chairs that recline flat if required. Decadent luxury. Or so the pictures suggest. We will have to wait until the New Year to sink into the sumptuous seats.
Given the positioning and interior layout, the LM will probably not appeal to people looking at a Kia Carnival, or who would have opted for the departed Toyota Tarago. It will, however, appeal to large families that aren’t short of a dollar, airport limo operators, and even as tourist transport.
Thankfully, there’s a substantial amount of standard gear fitted as standard in the LM.
The only difference in spec between the two 350h grades is the addition of all-wheel drive. Otherwise you’ll find keyless entry and start, front heated seats, automatic retractable side steps, power opening side doors, rear privacy glass, a pair of sunroofs, and semi-aniline or L-aniline upholstery.
Tech-wise, there is a digital rearview mirror, and a 14.0-inch touchscreen, a 12.3-inch digital instrument cluster, a head-up display, seven USB ports, a smartphone charger and a rear 14.0-inch multimedia display.
The 500h adds niceties like a separation partition with elevating and dimmable glass, that doubles as a 48.0-inch widescreen display to watch films and TV, or take conference calls with. It also gets two partition glove boxes, a pair of umbrella holders, two second-row phone chargers, a 23-speaker Mark Levinson 3D audio system and more.
In terms of rivals, there really aren’t many other luxury people movers on the market. Aside from the Mercedes-Benz V-Class and all-electric EQV, there are higher-grade versions of the Volkswagen Multivan, and the LDV Mifa 9 EV.
Our test vehicle has a permanent magnet synchronous electric motor which produces up to 150kW of power and 330Nm of instant torque, delivering drive to the front wheels via a single-speed transmission.
The driver can select three levels of regenerative braking intensity. We used the strongest setting to ensure optimum battery top-ups when driving. This setting also requires minimal use of the brake pedal, due to powerful retardation each time the accelerator is released.
There’s also a choice of three drive modes. ‘Eco’ ensures minimal battery drain but performance is restrained and speed is capped at 90km/h. ‘Normal’ offers a good compromise in engine response and energy use, with speed increased to 120km/h. ‘Power’ is also capped at 120km/h but offers the most energetic performance and consumes the most energy.
There are two hybrid powertrains available. Coming next year, the LM500h combines a 2.4-litre turbocharged petrol engine and a hybrid setup, making for power and torque of 202kW and 460Nm respectively. It is all-wheel drive and is paired with a six-speed automatic transmission.
The LM350h comes with a 2.5-litre naturally aspirated petrol engine and a parallel hybrid system, offering up a total system output of 140kW and 239Nm. The 350h comes in front or all-wheel-drive guise and uses a continuously variable transmission (CVT).
LDV claims our test vehicle’s 77kWh battery can deliver a (WLTP) driving range of up to 318km. The battery was fully charged when we collected the vehicle and we drove 211km. This comprised mostly city and suburban driving, about 50km of which was hauling a one-tonne-plus payload.
At the completion of our test, the dash display was claiming average energy consumption of 26kWh/100km. So, based on that figure, LDV’s claimed range of more than 300km from a single charge (unladen) is credible.
The 77kWh battery takes about eight hours to charge from five to 100 per cent using an 11kW AC home charger, or around 43 minutes for 20-80 per cent using a 78kW DC charger.
As you’d hope with an all-hybrid line-up, the LM excels when it comes to combined cycle fuel efficiency. The 350h FWD sips just 5.5 litres per 100 kilometres, while the AWD version is 5.6L/100km. The 500h is a little thirstier at 6.6L.
Our drive was so brief we did not get to record an on-test fuel figure.
The theoretical range of the LM, considering the 60-litre fuel tank and 5.5L/100km (350h) and 6.6L/100km (500h) fuel consumption figures is about 1000km.
There’s no handle on the driver’s windscreen pillar to assist climbing aboard, or a driver’s left footrest, both of which would be welcome additions. The driver’s seat is comfortable and the flat-bottom steering wheel with height adjustment provides ample space.
It has clear eyelines to the large door mirrors but vision through the central rear view mirror is obscured by the thick central join of the symmetrical rear barn-doors, which is wide enough to block vision of a vehicle travelling behind. Asymmetric doors would alleviate this.
Being a solid-walled van, there’s a huge blind-spot over the driver’s left shoulder, but fortunately the left door-mirror is assisted by blind-spot monitoring. And there’s rear cross-traffic alert when reversing out of driveways or loading docks. These active aids should be mandatory on all solid-walled vans.
We’re often critical of steering and ride quality in Chinese LCVs but the eDeliver7 has refreshing chassis refinement, from its responsive and nicely-weighted steering to its relatively supple unladen ride quality.
The single 150kW/330Nm electric motor provides an effortless surge of acceleration in all drive modes, with the Power setting producing enough instant torque to make the front tyres chirp on occasions.
Its near-silent operation also ensures deceptive acceleration, which is why the absence of a digital speedo is a glaring omission and needs to be included.
The EV silence, though, is largely negated at speeds above 80km/h due to tyre roar emanating from the rear wheel-housings, which can be intrusive enough to require raised voices. Noise-absorbing materials in the cargo bay (like the HiAce’s full-length roof-liner) would be useful.
To test its load-hauling ability, we forklifted 975kg into the cargo bay. Combined with our two-man crew, this 1155kg payload was less than 200kg shy of the van’s 1350kg limit.
The rear leaf-springs barely flinched under this loading as they compressed only 25mm, which engaged large cone-shaped jounce rubbers above the springs that provide a smooth-riding second stage of support.
Impressively, changes in ride quality and acceleration were minimal, as it proved more than competent in hauling this big payload on a congested city and suburban test route which typified the urban environments these vehicles are designed for.
As mentioned earlier, I spent much more time in the second row as a passenger than I did behind the wheel of the LM350h. But it was enough time to capture some initial high-level drive impressions.
But let’s start in the rear. The ride in the second row is comfortable - as you’d hope. Our trek from Melbourne’s inner north down to the Mornington Peninsula included a lot of freeway, which was smooth. The only thing that disturbed the peace was a chunky bridge join that caused a bit of a thump. But we were hardly disturbed.
Back in the driver’s seat, there’s a lot to like about how the LM350h drives. First of all, it feels smaller on the road than its ample dimensions would otherwise suggest. It even feels relatively light on the road.
After the LM, I drove a Mercedes-Benz EQE SUV that has a similar kerb weight (the Lexus is about 2.4 tonnes), and the LM felt lighter.
The hybrid powertrain is responsive enough, offering decent acceleration from a standing start. The more potent 500h will of course be quicker.
The transition from electric to petrol propulsion is pretty smooth in Lexus (and Toyota) models these days, and the additional noise-deadening materials in the LM ensure it’s subtle.
The 2.5-litre petrol engine is really only noticeable when accelerating hard, and the CVT a slight drone, but it’s in no way unpleasant.
Otherwise it’s a superbly refined and quiet cabin on all but the absolute worst road surfaces. Whisper quiet power windows adds to that feeling of luxurious refinement.
Given the brief time behind the wheel, we didn’t get to test the handling capability of the LM, so that might have to wait for a review in the New Year.
The steering is heavily weighted and doesn’t feel overly responsive, but it’s perfectly suited to this sort of vehicle.
That supple ride we experienced in the rear was also evident behind the wheel.
This was especially impressive on a couple of pock-marked peninsular back roads. The ride is also much more compliant than the Mercedes-Benz EQV I tested early in 2023.
No ANCAP rating at this stage but it does boast a solid suite of passive and active features including six airbags, AEB, front collision warning, blind-spot monitoring, rear cross-traffic alert, lane-keeping, speed sign recognition, front/rear parking sensors, reversing camera, adaptive cruise, tyre pressure monitoring, adjustable overspeed alarm and more.
The LM is yet to be crash tested by ANCAP, and it is unclear if it will be given the fact that it’s a niche model. However, as with other current Lexus models, it has a long list of standard safety gear.
The safety suite, including intersection assist, and a pre-collision system with vehicle, pedestrian, bicyclist and daytime motorcyclist detection.
It also comes with emergency steering assist, full-speed radar cruise control, ‘Curve Speed Reduction’, ‘Lane Trace Assist’ with lane-departure alert, automatic high beam, ‘Road-Sign Assist’ (speed signs only), ‘Emergency Driver Stop System’, a blind-spot monitor and rear cross-traffic alert.
LDV's warranty for the eDeliver 7 is five years/160,000km whichever occurs first, plus five years/unlimited km roadside assist.
The lithium-ion battery has a separate eight year/250,000km warranty.
Scheduled servicing is every two years/30,000km, with a capped-price of $1393 applying to the first three services up to six years/90,000km. That’s an average cost of only $464 every two years.
When you buy a Lexus, you get a bit more than a car. The brand has a customer loyalty program - Lexus Encore - and depending on what model you buy, you are eligible for some pretty cool discounts, bonuses and experiences.
There are three tiers, depending on your model. UX, NX, RX and ES fall under regular Encore, and electric models the RZ and UX300e sit beneath Electrified Benefits. But the LM, as well as the LS, LC and LX are under Encore Platinum - the top tier.
That means access to the ‘On Demand’ program that allows access to another Lexus model for a few days or longer. So if you own an LC Convertible but need an RX for a few days to ferry people around, that’s all free. There’s valet parking service loans and more.
It also includes upgrades at Lexus partners. Our launch took us to Jackalope Hotel on the Mornington Peninsula, which is a Lexus partner, and you can get a bunch of extras here as a Lexus owner that other guests won’t get.
In terms of other ownership details, the LM is covered by a five-year, unlimited-kilometre warranty, and the servicing schedule is every 12 months or 15,000km.
Lexus is yet to announce the capped-price servicing details for LM, but it is expected to cover five years, and should be in the vicinity of approximately $700 per service.