Jeep Problems

Are you having problems with your Jeep? Let our team of motoring experts keep you up to date with all of the latest Jeep issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Jeep in one spot to help you decide if it's a smart buy.

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Chrysler recalls 919,545 Jeeps
By Karla Pincott · 10 Nov 2012
The recall issued by Jeep parent company Chrysler is due to a defect in the airbag control modules that could cause the front or side curtain airbags to deploy inadvertently.The vehicles carrying the defective module are the Jeep Liberty (sold here as the Cherokee) and Grand Cherokee SUVs built from 2002 to 2004. The 919,545 Jeeps recalled include 744,822 in the United States; 49,430 in Canada; 21,828 in Mexico, and 103,465 around the rest of the world.More than 11,000 of those two models were sold in Australia during the period covered by the recall, but Chrysler Australia has not yet confirmed the exact number affected here.The recall was sparked by the results of an investigation started late last year after reports of airbags deploying inadvertently in the US, with the 215 cases probed including 81 that resulted in injuries."A design change to a supplied component was linked to a small number of inadvertent air bag deployments, and in keeping with the best interests of our customers, we initiated a recall campaign," David Dillon, Chrysler's global head of product investigations and campaigns, said in a statement. The defect will be fixed with the installation of a supplementary jumper harness to the airbag control module, Chrysler said. 
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Jeep recalls 7000 vehicles
By Stuart Martin · 14 Jan 2013
Faulty airbags which could deploy at any time have compelled Chrysler to recall of at least 7000 Jeep Cherokee and Grand Cherokee off-roaders in Australia.The potential computer malfunction can force “the front airbags, side curtain airbags, and/or seatbelt pre-tensioners to deploy inadvertently while the vehicle is being operated,'' the recall notice said. While the faulty airbags could potentially cause an accident, no injuries have been reported in more than 200 cases worldwide where airbags inadvertently released – including one in Australia.The safety warning involves around 7000 Jeep Cherokee and Grand Cherokee vehicles sold in Australia between 2002 and 2004. Chrysler Group Australia is writing to affected owners but conceded said limited availability of parts in Australia will delay repairs until March for the Cherokee and August for the Grand Cherokee."Obviously we'll expedite the supply of parts as much as we can,” said spokeswoman Lenore Fletcher. The Australian recall notice is part of a global recall of over 900,000 of the two SUVs.Ms Fletcher said the company was tracking down owners of the vehicles. "They're still trying to verify the exact number of vehicles involved here, we're working through the information now but it is around 7000 vehicles,'' she said."I believe there has been one incident where the airbag has gone off by itself in Australia but there were no repercussions from that,'' she said. Reports from the US suggest that there have been 215 cases of the fault but no accidents have been reported as a result of an airbag going off prematurely.Customers with any queries are asked to contact a Jeep dealer or call the Jeep Customer Service centre on 1300 133 079. 
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Used 4WD wagons review: 2007-2012
By Stuart Martin · 11 Apr 2013
The growing popularity of SUVs has seen many of the breed dilute the off-road skill set to accommodate more civilised road manners -- but not this lot.Certainly less agricultural than their forebears, these three examples still have more than enough gumption to gallop down the Gunbarrel Highway or amble along the Oodnadatta Track.The phrase “King Off The Road'' has long been associated with the Toyota LandCruiser and there's nothing to suggest it's a royal fraud.The Japanese brand has built much of its reputation on the back of this beast -- wags will joke that if you want to get somewhere, take a Land Rover -- but if you want to get home again take a LandCruiser.The Toyota's debut was as a workhorse in the 1960s, covering rough ground around the Snowy Mountains Scheme, and its legend has grown from there. The throne is currently occupied by the 200 Series, updated in late 2009.The pricing was a reflection of the demand and Toyota was charging mid-$80,000 for the entry-level GXL wagon. But for towing a caravan, horse float or a boat, there wasn't much that could touch the Toyota's 3500kg braked towing capacity.New vehicle sales figures reflected that, with the LandCruiser regularly outselling Nissan's Patrol by two to one. The Patrol has a long heritage in Australia as well, stretching as far back as the LandCruiser.In 1962, geologist Reg Sprigg and family travelled across the Simpson Desert in a G60 Nissan Patrol, the first vehicle to complete the journey. The Patrol nameplate took hold in the 1980s and has been a part of the 4WD scene ever since.The brand just launched its new model -- with no sign of a diesel engine -- so we'd be inclined to look back to when it had a turbo diesel under its squared-off snout. A left-field choice in this segment is the Jeep Commander, a model that never took off in Australia but had seating for seven, turbo diesel power and the off-road cred that comes with a Jeep badge.There were petrol six- and eight-cylinder options but the 3.0-litre turbo diesel V6, teamed with a five-speed auto, had ample torque and a reasonable thirst. Not a stellar sales performer for the US brand, it fell victim to belt-tightening brought on by the GFC, but if you're not interested in a Japanese giant it might fit the bill.HOT TIPSCheck for signs of water intrusion and rust, as serious off-road expeditions gone awry (as well as recent floods) can have rusty consequences.Diesels are generally more frugal and a lot easier to feed in the Outback, where PULP and ULP can be in short supply.Check the fine print on the towing details, as some 4WDs make big boasts but fall over in the capacity details.2010 Toyota Landcruiser GXLEngine: 4.5-litre V8 turbo dieselTransmission: 6-speed automaticThirst: 10.3L/100kmCARSGUIDE SAYSThe 200 Series took Toyota's full-size diesel 4WD into the realm of the turbo diesel V8, which meant lots of torque, as well as genuine off-road ability and room for eight. Cloth trim, stability control, dual-zone climate control, six airbags and money-can't-buy heritage.2012 Nissan PatrolEngine: 3.0-litre 4-cyl turbo dieselTransmission: 4-speed automaticThirst: 11.8L/100CARSGUIDE SAYSLife in the shadows of more popular 4WDs has kept Patrol prices sharp. Three rows of seating, 17-inch alloys, cruise control, airconditioning and stability control are among the features in this full-size off-roader. It was much cheaper than the corresponding 'Cruiser when new and remains a cheaper proposition in the used market.2007 Jeep Commander XH WagonEngine: 3.0-litre V6 turbo dieselTransmission: 5-speed automaticThirst: 10.5L/100kmCARSGUIDE SAYSThe brand has long been known for building off-roaders -- its heritage dates from WWII. Jeep is not as adept at ergonomic interiors as the Japanese but the brand's charisma tends to offset niggles. A genuine seven-seater that will get off the beaten track when asked.
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Jeep Grand Cherokee 2011: Clunk on take-off
Answered by Carsguide.com.au · 02 Nov 2012

It's always a good idea to report a problem, if you don't there's no way you will get it fixed, and as you say, the more people who report a problem the more the chances of it being taken seriously. In your case I would guess the dealer doesn't know how to fix the problem and is hoping you will go away. It's obviously in the driveline, could be a computer shift calibration problem, it could be a number of things.

Am I responsible for repairs if I didn't get my car serviced?
Answered by Graham Smith · 05 Apr 2013

You would hope it wouldn't occur, but in the company's defence the car is six years old, it has done 70,000 km, and hasn't been serviced by one of its dealers and they have no knowledge of the way you have used it. I think their statement to you that if they inspect and find that it has been caused by something you have done then you are responsible for the cost of repairs is quite reasonable. If you want to take it further you could contact an independent engineer and have them inspect the car, and depending on what they say, approach Jeep again with your claim.

Wrangler Sport towing capacity
Answered by Graham Smith · 23 Nov 2012

We checked with Chrysler and the information they provided was that all Limited models have the same unbraked towing capacity, which is 750 kg. You might be confused with the towball rating, which is 170 kg.

Jeep Wrangler oil consumption
Answered by Carsguide.com.au · 17 May 2013

As you have tried all avenues open to you, the dealer, the manufacturer and the consumer affairs people, the only course left open to you is to take direct legal action. Before you do, however, I would suggest you go back to the dealer and ask to see a representative from Jeep so you can sit down and discuss your concerns face to face.

Jeep Grand Cherokee 2011: Issues with first and second gear
Answered by Graham Smith · 14 Dec 2012

We'll pass your comments on to Jeep and ask for their assistance in finding a solution.
 

Jeep Grand Cherokee 2010: Suspension clunk and auto shudder
Answered by Carsguide.com.au · 24 May 2013

We understand the notice advising dealers about the shock absorber clunk has only recently gone out, so it might not have found its way through the system. Check back with your dealer, and if they still don't have it have them contact Chrysler. As for your shudder when the auto trans changes from first to second we haven't had any reports to date.

Jeep Grand Cherokee 2013: Shifting gear clunk sound
Answered by Graham Smith · 03 May 2013

It's possible, but it's hard to say for sure. We've contacted Chrysler about another vehicle that's exhibiting the problem, and we're waiting for their reply. Hopefully we might be able to give some idea of the cause once we hear from them.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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