Isuzu NPS vs Mercedes-Benz GLE-Class

What's the difference?

A truck like the NPR (or any other truck, really) is never going to replace a dual-cab ute in terms of its duality. While the latter can tend to weekday chores and be quickly reconfigured for weekend fun, the light truck has no such facility. Nope, it’s a workhorse. Period.

You need a fair bit of real estate just to park the Isuzu overnight and it certainly won’t fit in the typical supermarket car space. It’s hardly sporty to drive, either, although the latest upgrades have made it more user friendly in a total sense and safer than ever before.

But what it does do that a dual-cab ute can’t often do, is tackle bigger, heavier jobs with a fair bit of bandwidth still up its sleeve. And if the nine-to-five side of things is where you need to be, then a vehicle like this has to be worth a look. And if you consistently find that you’re sailing close to the wind in terms of exceeding a ute’s legal payload, towing capacity or GCM, then the extra bigness of a light truck could make a huge difference.

That’s especially so given the price tag. Okay, you’re not buying a lot of high tech for your money, but you are getting some seriously stout engineering and an expectation that you won’t be working the thing to death anytime soon.

Note: CarsGuide attended this event as a guest of the manufacturer, with meals provided.

If you can get past the relatively steep asking price, the design appeals to you, and its slightly last-gen ergonomics work for you, then there’s a lot to like about the GLE. It’s a big, capable and comfortable cruiser, but given there are cheaper and more efficient options around, it would be a decision of the heart rather than the head.

It can’t be easy to make a light truck look fashionable, but Isuzu has done a reasonable job of making the thing look, at least, current. The lighting has all been changed to LEDs now, and the bold, angular face the truck presents looks pretty modern.

But new tech has also forced some design changes. The bull-bar that is part of the Tradepack deal, for instance, has been redesigned with changes to the main hoop. That’s all to accommodate the radar units inside each headlight that inform the front cross-traffic warning system of anything in the way.

Also notable is the attention to detail of the optional (rather than the alloy tray seen here) Australian-made service body. With a choice of internal layouts, the flip-up sides reveal a proper workshop on wheels when configured that way.

It’s also nice to see that all the clips and catches on the drop-side tray can be easily replaced if damaged.

The GLE hasn’t changed massively since 2019, but sleeker lights and some tweaks around the face have helped it age relatively gracefully. As much as a 2.4-tonne SUV can be graceful.

There are still references to the original ML-Class the GLE succeeded, like the ‘coupe’ shape of the C-pillar that betrays the true SUV shape of the GLE.

The reshaped front-end has less black plastic on show, and its grille stays true to the pre-facelift design.

Inside, it’s just the steering wheel that’s new, everything else holds up well in terms of a design that’s also practical, though some would say it looks outdated given the many physical controls.

The new cabin Isuzu has brewed up certainly brings the truck into the present, but it’s still very much a light truck in some respects. As in, it’s still a pretty good climb inside, although there are steps and handles to make that easier. The steering column still gets in the way as you swing your left leg inside, though.

The plastic surfaces would still make a car interior designer cringe, and the floor is vinyl and the seats cloth. But the three-abreast seating arrangement makes sense and, should you choose the dual-cab N Series option, there’s actually seven seats in all.

Cabin storage has obviously been a priority for Isuzu, and there are three large, netted overhead bins above the top of the windscreen, as well as bins and buckets across the width of the lower dashboard. Interestingly, each door has just a single, slim pocket and no bottle storage.

The centre console addresses that somewhat with a pair of cup-holders and a pen slot, while there’s also a large bin behind the seat on the bulkhead. There’s also an interior light that wouldn’t look out of place in an industrial kitchen.

The dashboard is home to a pair of USB charge-ports in the centre and the truck stuff continues with a wand for the exhaust brake and a knob near the steering column for a fast-idle setting. It’s also nice to see that even though Isuzu has adopted keyless entry and start for the N Series, the starter button resembles a conventional key and is located right where it should be in the side of the steering column.

What’s missing? Mainly a vanity mirror on either side of the cabin and a physical volume knob for the stereo. Oh, and paddle shifters would be nice too, especially when towing.

Externally, the Tradepack option gets you an aluminium drop-side tray, sturdy ladder racks, a tow bar, bull bar, toolboxes fitted below the tray between the axles and even a wash station for after-work clean ups.

The tray is fitted in Australia (many of the Ready to Work body options are also made here) and the load floor is a vast expanse of alloy with the ability to cope with small, heavy objects thanks to its high-impact materials. But the usual drop-side tray caveats apply including a high loading height, rattling from the sides and the legal requirement to lash everything down before hitting the road.

Meantime, part of the overall appeal of the Isuzu line-up is that there are something like 40 different permutations of cabin width, wheelbase, GVM, overall length and driveline.

But here’s perhaps the N Series’ greatest trick when it comes to being practical: While it’s easy to dismiss the vehicle for being too big and unwieldy, many operators would possibly find that the extra payload and real estate in the cargo area means that they might not need to tow a trailer every time they venture on to a job site. At which point, the dual-cab ute with a tandem trailer starts to look less convenient, especially if there’s any reversing or squeezing on to a tight site involved.

Oh, and if tight spaces really are an issue, the N Series’ sub-10m turning circle makes a typical dual-cab’s 12.5 metre turning circle look ridiculously ungainly. And that’s before we get to that trailer.

Typically for a vehicle like this, a full-sized spare tyre is included.

The GLE is very easy to use because of those physical controls.

Save for the trackpad in the centre console that can be used like a laptop’s control mat - it’s a little fiddly - everything is easy to locate and adjust and the controls feel nice. The switches along the climate control row all feel nice and clicky, buttons in the centre console are big and obvious, and even the steering wheel’s haptic buttons are laid out sensibly.

The touchscreen’s software has been updated since launch during the facelift and it’s easy to navigate, but wireless Android Auto or Apple CarPlay are a good workaround.

The front seats, as well as being comfortable, are adjustable to an impressive degree for finding your driving position and there’s plenty of room and light to make the cockpit feel airy.

Storage isn’t at a premium, there’s plenty of space in door cards, the central storage bin, and the cupholders and phone charger can be hidden away.

Behind the front row, rear seat space is ample, though if you opt for seven seats the second row can be moved to accommodate a third row of passengers when needed.

In our test car, that isn’t the case, so the GLE’s cavernous 630 litres of boot storage is available. The second row can split 40/20/40, which is convenient for loading long items while four passengers are present.

Oh, but under the boot floor, despite some extra room for bits and pieces, no spare tyre. Big marks down for a car that absolutely has the space for one.

It’s not a strong start for the GLE. Our top-spec (non-AMG) GLE 450d 4Matic variant starts from $154,900, before on-road costs, while our test car has $3800 of option boxes ticked.

So, $158,700 before on-roads as-tested, the GLE is this borderline prohibitively expensive for what it offers.

If the car you’re after must be diesel, the options are still many in terms of rivals… especially if you’d like to save a few dollars.

Moving on from the big Mazdas and VW Touaregs to the proper premium badges, and there’s the $136,815 Audi Q7 50 TDI (if we exclude the $120,530 base Q7 TDI) or the BMW X5 30d for $138,600. Even a Range Rover Sport D300 comes in under the GLE at $159,481.

For a seven-ish year old luxury SUV, the GLE does a decent job of hiding its age in some ways, but there are gaps.

The twin 12.3-inch screens for multimedia and driver display have aged well, plus there’s electrically adjustable leather front seats with heating, though the leather in our new test car needs some softening up. Perhaps over time.

The new steering wheel comes thanks to newer models in Merc’s line-up, though haptic controls can be accidentally bumped (as opposed to buttons).

Wireless phone charging, wireless Android Auto and Apple CarPlay, a head-up display, a huge sunroof, LED interior lighting, adaptive high beam headlights, a power tailgate and surround-view parking cameras are all standard.

Optionally, there’s a set of 21-inch wheels as pictured on our test car. They’re $2400 and you’d probably be better off with standard 20-inch wheels for the extra comfort.

The illuminated running boards are a $1400 option, and they’re also probably not necessary. But I’m not your mum, go for it if you want.

Oh, and you can also have the GLE in seven-seat form, but our test car is a luxuriously spacious five-seater.

Believe it or not there’s actually a family connection between the 3.0-litre turbo diesel in the Isuzu NRL and the Isuzu D-Max dual-cab and MU-X SUV.

While the displacement of the D-Max remains, the unit in the light truck has been retuned to liberate more torque at lower engine speeds. In this case, that’s 129kW at 2860rpm and 430Nm of torque anywhere between 1450rpm and 2860rpm. That gives the engine great flexibility, but the transmission also plays a part.

That’s either a six-speed manual or a nine-speed dual-clutch unit. The latter has either manual or fully automatic shift modes, and it’s worth is backed up by the potential for lower fuel consumption thanks to the inherent efficiency in such a transmission as well as the three extra ratios.

Designed and made in-house at Isuzu, the brand says it’s confident the wet-clutch unit doesn’t carry the potential flaws of some other dual-clutch units we could name. That said, Isuzu has downgraded the towing capacity from 4.5 to four tonnes if the nine-speed is fitted.

And just like any good truck, there’s the provision for a power-take-off on the side of each transmission option, as well as an exhaust brake to help the mechanical brakes when fully laden.

Unlike many light trucks before it, the Isuzu doesn’t get stuck with a rigid front axle. Instead, you get a proper independent set-up with coil springs, while the rear end remains a live axle with leaf springs in the interests of carting lots of heavy stuff.

The GLE 450d’s 3.0-litre inline six-cylinder diesel engine is turbocharged, with a healthy 270kW and a brawny 750Nm to its name. That torque peaks all the way from 1350rpm to 2800rpm, by the way. Handy.

A nine-speed automatic transmission sends drive to all four wheels ('4Matic' in Merc-talk), while a 48-volt ‘mild-hybrid' system ('EQ Boost' in Merc-talk) means take-offs and shifts are aided by a bit of electric power.

Mercedes says the GLE can dispatch the 0-100km/h sprint in just 5.6 seconds, and that feels about right.

This is a cursed subject in the truck segment, because there’s just no standard pattern of usage, nor a typical loading scenario. Some trucks will spend their whole lives heavily loaded going from red light to red light, others will be less burdened and driven between regional towns.

But what we can tell you is that unladen and driven sensibly, this truck should be able to return fuel consumption figures in the low teens per 100km. Throw the full payload and a trailer on the back and head for hilly country and you could easily double that and then some.

As such, the range from the 100-litre fuel tank is going to vary enormously, but should be somewhere between 500 and 800km.

The other thing to bear in mind is that the upgrade to this model has brought the Isuzus in line with Euro 6 emissions or their Japanese equivalent. So they now need AdBLue and there’s a 14-litre tank for that.

Mercedes claims a 7.4L/100km combined cycle (urban/extra-urban) fuel consumption figure for the big lug, but achieving that and making the most of its large 85-litre tank is a challenge.

We averaged 8.7L/100km on test but the trip computer showed as low as 8.0L/100km at one point. Get the GLE on the highway and fuel use plummets.

Theoretically you should be able to get about 1150km from a single tank, but realistically we wouldn’t plan trips any longer than 900km between fuel stations. 

Still impressive, given that’s about the distance between Melbourne and Sydney, or Sydney and Brisbane. Roughly.

Actually climbing aboard the Isuzu is job one, and you’ll need the handles and step to do it safely. Then again, it’s probably no more testing than getting into a really low sports car in a degree of difficulty sense.

With that accomplished, you’re met with two things; the view out and the very un-car-like driving position. The first is fantastic for forward vision. And it’s not just the height advantage over other traffic. The cab-over-engine layout also means you’re almost at the very front of the truck, meaning you can see a lot more of what’s directly in front of you, even if it’s almost under your nose. Jumping back into a dual-cab ute for comparison emphasises the point enormously.

The driving position, meanwhile, might take more getting used to. The steering wheel is almost flat and you tend to sit pretty upright. Long-distance drivers will tell you this is actually great for long stints at the helm, and it honestly feels pretty natural after just a few minutes. But the steering column placement means there’s no chance of left-foot braking which some drivers (this one included) prefer.

Once you’re rolling, the dual-clutch transmission starts to feel pretty handy with short, sharp upshifts and a calibration that sees it keen to downshift on deceleration to help balance the vehicle, take the stress off the brakes and ensure that the engine is in its power band for when you next throttle on.

Speaking of which, the engine is not exactly overpowering, but it does produce the meat of its muscle in the right places, helped no end by having nine ratios to play with. And here’s an interesting point: The way the engine is installed in the NPR – and despite the fact that you’re sitting pretty much right on top of it – there’s less noise and vibration from the 3.0-litre than in an Isuzu D-Max ute. Obviously, low vibrations and less noise are factors in staving off driver fatigue, and clearly Isuzu knows how to achieve this.

Ride quality will vary hugely depending on what’s on board. We tried the NPR with a full load of gear on the tray, taking it almost to its payload limit. At that point, the ride was actually quite compliant, and the only odd sensation is that of having your backside right over the front axle.

The other mantra held dear by fleet managers is that the best way to reduce breakdowns is to take the driver out of the equation as much as possible. That explains the dual-clutch transmission, for one, but it also perhaps explains why the NPR is set up to be actually very easy and simple to drive. It’s definitely scarier to look at than to pilot. And that turning circle is something else!

A trip in the GLE feels like a welcome step back in time. Sure, coming in close to five metres long and two-and-a-half tonnes means it’s not a nimble steer, but the GLE strikes a nice balance of comfort and tactility that’s getting rarer.

None of it feels particularly sharp in terms of inputs or feedback, but it’s easy and predictable to a point where even winding back-roads are effortless to flow through.

The big diesel engine feels almost lazy, but it’s just so effortless in getting things moving as it strives to sit close to idle whenever possible. Because of that, there’s little noise from the engine bay even under reasonable acceleration, and the powertrain is helped by that 48-volt system which makes stop-starts from the lights super-smooth.

The mild-hybrid also helps smooth out power delivery, to the point where the only time the GLE feels clunky is the occasional lag when shifting from Drive to Reverse or vice versa.

The test car’s suspension isn’t the optional airbag set-up, but the non-adaptive steel does fine in terms of comfort and soaking up harsh surfaces. And even the big 21-inch wheels aren’t too bad over sharp bumps.

With smaller wheels (more tyre cushioning) and the air suspension, it feels like the GLE would ride gorgeously.

Its body control is predictable on smooth roads, and if you’re careful you steer the hefty SUV through tight, winding roads easily, but consistently rough surfaces can make the GLE feel unsettled for a short period of time.

There’s an overall softness to it that means gentle off-roading is possible, and the tyres are thick enough to make it comfortable. You won’t find yourself being tossed around on a flat enough gravel road.

There’s a lot under the skin in the GLE in terms of safety, and it doesn’t always make itself known. This is a compliment.

The GLE scored a maximum five stars in its ANCAP assessment in 2019, and though the criteria has changed significantly since then, it feels like it should still score well.

The GLE doesn’t intervene unless it needs to, but the ability is there for the big Merc to avoid incidents and employ many means to protect passengers and pedestrians alike.

A warning for the driver and a gentle seatbelt tension comes in before the car slams on the brakes, though if no action is taken before an expected collision the GLE will drop its AEB anchors.

There are nine airbags if it all goes pear-shaped, plus some well-tuned adaptive cruise control with lane keep assist and departure alert, there’s traffic sign recognition with that, too.

Blind spot warnings, front- and rear cross-traffic alert, front and rear parking sensors and driver monitoring are joined by Mercedes’ plethora of other little safety features that minimise impact and damage in a crash.

Despite the hard life many trucks are destined to live, Isuzu offers a standard six-year/250,000km warranty on the cabin and chassis of this model. The rear RTW body (whatever form that takes) is covered for three years. There’s also a three-year warranty on genuine accessories provided they were installed by a certified fitter.

Service intervals are every 25,000km, 12 months or 5000 hours of operation, whichever comes first. There’s also six years of roadside assistance thrown in.

Isuzu offers a range of service agreements ranging from the basic package right up to a plan that covers everything including wiper blade replacement.

There are currently 84 Isuzu dealers or authorised service outlets around the country, including some pretty far flung spots, so service and parts should be less of a problem than for some other brands.

Mechanically, Isuzu has worked to reduce servicing times, including the use of sealed-for-life wheel bearings.

Servicing isn’t cheap at Mercedes, even in the context of this market segment. A three-year service plan for the GLE costs $4045, while five years is $8055. That’s $1348 or $1611 per service respectively. The later services in those five years will of course be much more expensive and bring the average up.

Intervals are every 12 months or 25,000km, but Mercedes’ five-year/unlimited-kilometre warranty means anything major that goes wrong in that time should be covered - always read the fine print.

The brand’s Australian website lists 67 Mercedes-Benz dealers that can service your car.