Isuzu NPR vs Lexus Lm350H

What's the difference?

Driving a truck of this size has never been easier than it is with these new Isuzus. Once you’ve worked out how to judge gaps in traffic and have acclimatised to the bulk of a light truck, it’s all pretty straight-forward.

The greater levels of connectivity and safety in this generation of trucks is a big leap on the OH and S front, and there’s no trade-off in terms of the traditional practicalities trucks like these offer.

Our advice would be to option up the suspension driver’s seat and, where possible, look into the independent front suspension, too, as this gives the vehicle a more car-like feel in terms of both steering and ride quality.

Meantime, the option of the ready-to-work packages makes the whole idea of getting into a light truck all the more simple, fuss-free and financially attractive. Which are all things fleet managers around the world can agree on.

Note: CarsGuide attended this event as a guest of the manufacturer, with meals provided.

The Lexus LM is going to be a niche model. This was not designed to appeal to people that may have bought a Toyota Tarago back in the day, or even a Kia Carnival now.

It has a specific purpose for ferrying people around in absolute comfort and at that, it succeeds in a big way.

It’s just a bonus that it’s great to drive.

Welcome to the automotive equivalent of a business class airline suite.

Note: CarsGuide attended this event as a guest of the manufacturer, with accommodation and meals provided.

While it’s generally agreed that trucks trail cars and utes in terms of safety and connectivity, the latest N-Series trucks are aimed at reversing that trend. Lots of active safety gear has been added to the N-Series in the most recent upgrade and that’s led to a much safer vehicle.

The ability to connect Apple CarPlay and Android devices is also a major bonus this time around.

The other element unique to Isuzu is the ability for customers to order a fully-finished truck, rather than order the basic package from the truck manufacturer and then finding a third-party supplier for the body they need.

Isuzu calls it its ready-to-work option and it spans various types of bodies including a service body, conventional drop-side tray, enclosed van and even a tipper body. As an off-the-shelf alternative to the traditional way of ordering and specifying a truck, it’s a surprise nobody else has done it, although Isuzu’s volumes definitely play a part.

Look, people movers are not considered the sexiest of automotive body styles, but that’s changing.

The Kia Carnival and Hyundai Staria are examples of good MPV design.

And the Lexus LM steps it up again. 

It is based on Toyota’s TNGA-K architecture that underpins a bunch of Toyota and Lexus models, including the Lexus RX, and it measures a whopping 5.1 metres long and has a three-metre wheelbase.

It shares its underpinnings with the latest generation Japanese-market Toyota Alphard, which is a cult hit in Australia among the grey import set.

The front-end design is bold, with the latest take on Lexus’ big ‘spindle grille’, pinched slimline headlights and a stubby nose. 

I am a big fan of this design. It is far more than a box on wheels and it has quite a bit of presence. 

The interior design up front is modern Lexus, with a few familiar Toyota touches, and while it’s not exactly minimal, it’s still visually appealing.

Because they’re made to work first and foremost, the cabins of these 4.5-tonne trucks are roomy and offer plenty of storage space for clipboards, receipt books, Eskies and more.

As a workspace rather than simple transport, plenty of thought has gone into how they function for an eight-hour shift, too, and options like suspension driver’s seats will make a difference.

They’re a bit of a climb up, though, so getting in and out requires at least some measure of dexterity. But once you are in, the view through that huge, panoramic windscreen is fabulous and if you like the seat-height advantage of an SUV, you’ll love an N-Series truck.

Beyond that, the quality of the interior plastics still trails the car and ute world by a margin, and the hard plastic surfaces aren’t great to look at or engage with. By trucks standards, though, they’re on the money.

While most of the fun happens in the second row of the Lexus LM, there is a lot to like in the front compartment.

The dash is dominated by a large touchscreen that houses Lexus’ latest multimedia setup. The logical menu and uncomplicated sub-menus ensure this is an easy system to navigate. Speaking of, the in-built sat-nav is one of the better systems I have experienced. 

Comfort isn’t just the domain of the second row - the driver’s seat is very supportive and comfortable, with power adjustment.

There’s plenty of glass including a smaller front quarter window that helps eliminate front blind spots, so forward visibility is exceptional. Rearward visibility is aided by the digital rear-view mirror that is designed to ensure privacy for second and third-row occupants. You don’t want the chauffeur spying on you while you’re sleeping, do you?

The other big tick for me is the driving position. Other people movers, namely the Hyundai Staria and Mercedes-Benz EQV, have very low window lines and it leaves you with a feeling of sitting on the car, rather than in it. I am sure it helps with extra light and it probably makes it easier for kids to see out of, but from a driving perspective, I find it a little disconcerting.

But the LM has flipped that. The front compartment is designed in such a way that it feels like a cockpit that you’re ensconced in. This helps the driver feel more connected with the car, and in the LM it feels like you’re sitting in the driver’s seat of a sporty sedan, not a five-metre bus. Very well done, Lexus.

And now to the main event - the second row.

Where to begin. Let’s start with space. Because there is so much of it. Unsurprisingly given the seating layout, there is an unending amount of head, leg, knee, bum, shoulder and whatever-else room. I can’t imagine anyone complaining about space back there.

Also, getting in and out is a breeze thanks to the sliding power doors on both sides. These can be opened from the front seat, and via several buttons in the rear.

Those captain’s seats are plush. Not quite Benz S-Class plush, but still.

They are adjustable six ways - power adjustable, of course - and they’re heated and ventilated. They recline almost flat, too, if you need a nap on the way to the country estate. And while you do that you can look up through the split sunroof, or close the shade a number of ways.

Is there a massage function? Of course there is a massage function. And it’s not bad. You can choose two settings - weak and firm.

Adding to the feeling of a business class airline seat, there is a fold-out table in the armrest, although it’s a smallish one. And there is dual-zone climate control in the rear.

There is a roof-mounted control panel for things like climate, sunshades and sunroof blinds, but much of this can also be controlled by the Apple iPhone-like devices clipped into both rear seats. These are closer to the seats, so it is easier to access than the roof.

Another function in the device is the Climate Concierge that features different modes - Dream, Relax, Focus, Energise. Depending on which one you choose, it alters the seat settings, massage, climate and lights to suit.

I love the massively wide side windows that are tinted (or privacy glass), too.

Other amenities include map pockets, knee and roof-mounted air vents and a 14.0-inch display screen that retracts from the roof and connects to an HDMI cable, allowing you to watch whatever you want.

The third row is not as appealing as the second. It is technically a three-person row, but the width and the fact that it has a sizeable gap in the centre suggests that this is best thought of as a six-seater van.

The seats are not as plush of course, so you might not want to spend too much time in that row unless you are a small child. But you do get USB-C ports, cupholders, air vents, lights, sunglasses holder, power side shades and grab handles.

Getting in and out of the third row can take a while. It’s all power adjustable, so you don’t have to lift anything heavy - but it takes a while for the second row seats to move forward and up.

With all seats in place the cargo space is limited. In fact, it’s just 110 litres.

That’s similar to what you get in a seven-seat SUV. But it did fit all our overnight luggage easily.

Drop the rear row and that expands to a maximum of 1191 litres in the 350h or 752 litres in the 500h.

All grades have a space-saver spare wheel.

From launch there will be two versions of the LM350h Sports Luxury on offer - front-wheel drive and all-wheel drive, priced from $160,888 and $165,888 before on-road costs respectively.

They both have seven seats across three rows and share the same four-cylinder hybrid powertrain, but an even more high-end version is on the horizon.

The LM500h will land in January 2024, priced from $220,888, and it adopts a newer more powerful hybrid powertrain. Something else that sets the LM500h apart is the seating layout - it is a four-seater. Behind the driver and front passenger compartment are two big captain’s chairs that recline flat if required. Decadent luxury. Or so the pictures suggest. We will have to wait until the New Year to sink into the sumptuous seats.

Given the positioning and interior layout, the LM will probably not appeal to people looking at a Kia Carnival, or who would have opted for the departed Toyota Tarago. It will, however, appeal to large families that aren’t short of a dollar, airport limo operators, and even as tourist transport.

Thankfully, there’s a substantial amount of standard gear fitted as standard in the LM.

The only difference in spec between the two 350h grades is the addition of all-wheel drive. Otherwise you’ll find keyless entry and start, front heated seats, automatic retractable side steps, power opening side doors, rear privacy glass, a pair of sunroofs, and semi-aniline or L-aniline upholstery.

Tech-wise, there is a digital rearview mirror, and a 14.0-inch touchscreen, a 12.3-inch digital instrument cluster, a head-up display, seven USB ports, a smartphone charger and a rear 14.0-inch multimedia display.

The 500h adds niceties like a separation partition with elevating and dimmable glass, that doubles as a 48.0-inch widescreen display to watch films and TV, or take conference calls with. It also gets two partition glove boxes, a pair of umbrella holders, two second-row phone chargers, a 23-speaker Mark Levinson 3D audio system and more.

In terms of rivals, there really aren’t many other luxury people movers on the market. Aside from the Mercedes-Benz V-Class and all-electric EQV, there are higher-grade versions of the Volkswagen Multivan, and the LDV Mifa 9 EV.

The base engine for the N-Series trucks is a 3.0-litre turbo-diesel with 110kW of power and 375Nm of torque. Available across the short and mid-wheelbase N-Series models, the 3.0-litre engine is more or less the same engine as seen in the Isuzu D-Max ute range.

As such, it has a good reputation for durability and although there are some turbocharger and tuning changes compared with the D-Max, the basic engine is very similar.

There’s also a much more heavy-duty, truck-like engine option. That is also a four-cylinder unit, but with a massive 5.2 litres of capacity, it’s a real statement of intent. Although power is only marginally more than the 3.0-litre engine, at 114kW, torque is the big winner with 419Nm at just 1600rpm.

Typically fitted to N-Series models with the wider cabin, the 5.2-litre engine also shifts the GCM up a gear to 9000kg from 8000kg. The braked towing limit of the bigger-engined truck also jumps to 4500kg (from 4000kg).

The 3.0L trucks are fitted with either a conventional five-speed manual gearbox or a robotised six-speed manual (which operates like an automatic and is driven with just two pedals). The bigger engined versions have a choice of six-speed manual or six-speed robotised manual.

There are two hybrid powertrains available. Coming next year, the LM500h combines a 2.4-litre turbocharged petrol engine and a hybrid setup, making for power and torque of 202kW and 460Nm respectively. It is all-wheel drive and is paired with a six-speed automatic transmission.

The LM350h comes with a 2.5-litre naturally aspirated petrol engine and a parallel hybrid system, offering up a total system output of 140kW and 239Nm. The 350h comes in front or all-wheel-drive guise and uses a continuously variable transmission (CVT).

The first thing to know is that vehicles in this weight class – unlike passenger cars and dual-cab utes - don’t have to undergo an official government test for fuel economy. So there’s no simple comparison to be made here.

Also, there are simply too many variables in truck fuel economy to make definitive statements. Unlike cars which are usually loaded to within a few hundred kilograms trip-to-trip, a truck’s mass can vary enormously from empty to fully loaded (and with what) and those circumstances will vary nearly every day.

Then there’s the issue of what body is fitted to the chassis. Obviously, a high van body will contribute a lot more drag at highway speeds than a low-line tray body.

With all that in mind, it’s impossible to generalise although you can expect fuel economy to increase the more you put on board or hitch to the tow-bar.

It’s also worth mentioning that Isuzu’s N-Series engines meet Euro 5 emissions standard for diesel engines. N-Series trucks have fuel tanks ranging from 75 to 100 litres.

As you’d hope with an all-hybrid line-up, the LM excels when it comes to combined cycle fuel efficiency. The 350h FWD sips just 5.5 litres per 100 kilometres, while the AWD version is 5.6L/100km. The 500h is a little thirstier at 6.6L. 

Our drive was so brief we did not get to record an on-test fuel figure.

The theoretical range of the LM, considering the 60-litre fuel tank and 5.5L/100km (350h) and 6.6L/100km (500h) fuel consumption figures is about 1000km.

Although the sheer size of the Isuzu can be a bit daunting at first, once you’re in with the excellent side mirrors adjusted, it’s vastly less confronting.

The view to the front and sides is brilliant thanks to the deep glass and the high-and-mighty seating position is terrific for finding the corners of the vehicle, too.

You still need to understand that the length of the truck imposes some unconventional lines through corners, and leaving plenty of space between yourself and the insides of corners soon becomes second nature.

The seating position itself offers up a classic truck-like set-up with an upright seat-back and an almost flat steering wheel. It sounds terrible to car drivers but it’s not. It’s actually very comfortable for long stints at the helm.

Ride quality is compromised to an extent by the N-Series’ role as a hauler (and spring rates to suit that role) but the optional independent front suspension makes it a lot more comfy.

And even with the more traditional front suspension fitted, the fast steering makes the truck a lot more manoeuvrable than you might have imagined.

The biggest gripe for us was the transmission, specifically, the optional robotised manual six-speed. This unit really does hark back to the very early days of the technology (before the dual-clutch layout arrived) and the shifts are slow and stilted with a distinct lurch as the transmission swaps gears and engages the clutch.

You can improve things by lifting off the accelerator to initiate each shift, but fundamentally, modern dual-clutch transmissions do a much better job.

The other issue will be for drivers who like to left-foot brake in any vehicle with two pedals.

Unfortunately for them, the Isuzu places both pedals to the right of the big, almost vertical steering column with neatly cleaves the driver’s footwell in two, making left-foot braking impossible.

As mentioned earlier, I spent much more time in the second row as a passenger than I did behind the wheel of the LM350h. But it was enough time to capture some initial high-level drive impressions.

But let’s start in the rear. The ride in the second row is comfortable - as you’d hope. Our trek from Melbourne’s inner north down to the Mornington Peninsula included a lot of freeway, which was smooth. The only thing that disturbed the peace was a chunky bridge join that caused a bit of a thump. But we were hardly disturbed. 

Back in the driver’s seat, there’s a lot to like about how the LM350h drives. First of all, it feels smaller on the road than its ample dimensions would otherwise suggest. It even feels relatively light on the road. 

After the LM, I drove a Mercedes-Benz EQE SUV that has a similar kerb weight (the Lexus is about 2.4 tonnes), and the LM felt lighter.  

The hybrid powertrain is responsive enough, offering decent acceleration from a standing start. The more potent 500h will of course be quicker.

The transition from electric to petrol propulsion is pretty smooth in Lexus (and Toyota) models these days, and the additional noise-deadening materials in the LM ensure it’s subtle.

The 2.5-litre petrol engine is really only noticeable when accelerating hard, and the CVT a slight drone, but it’s in no way unpleasant. 

Otherwise it’s a superbly refined and quiet cabin on all but the absolute worst road surfaces. Whisper quiet power windows adds to that feeling of luxurious refinement.

Given the brief time behind the wheel, we didn’t get to test the handling capability of the LM, so that might have to wait for a review in the New Year. 

The steering is heavily weighted and doesn’t feel overly responsive, but it’s perfectly suited to this sort of vehicle.

That supple ride we experienced in the rear was also evident behind the wheel.

This was especially impressive on a couple of pock-marked peninsular back roads. The ride is also much more compliant than the Mercedes-Benz EQV I tested early in 2023.

The LM is yet to be crash tested by ANCAP, and it is unclear if it will be given the fact that it’s a niche model. However, as with other current Lexus models, it has a long list of standard safety gear.

The safety suite, including intersection assist, and a pre-collision system with vehicle, pedestrian, bicyclist and daytime motorcyclist detection.

It also comes with emergency steering assist, full-speed radar cruise control, ‘Curve Speed Reduction’, ‘Lane Trace Assist’ with lane-departure alert, automatic high beam, ‘Road-Sign Assist’ (speed signs only), ‘Emergency Driver Stop System’, a blind-spot monitor and rear cross-traffic alert.

Because trucks are designed to be used day in, day out, the warranty reflects that. In this case, it’s six years and 250,000km of factory cover for any two-wheel drive N-Series.

The four-wheel-drive variants are, due to the tasks they’re usually put to, covered for three years or 150,000km.

Isuzu also provides six years of roadside assistance. There’s also capped-price servicing on a pay-up-front basis although the cost varies between models. 

When you buy a Lexus, you get a bit more than a car. The brand has a customer loyalty program - Lexus Encore - and depending on what model you buy, you are eligible for some pretty cool discounts, bonuses and experiences. 

There are three tiers, depending on your model. UX, NX, RX and ES fall under regular Encore, and electric models the RZ and UX300e sit beneath Electrified Benefits. But the LM, as well as the LS, LC and LX are under Encore Platinum - the top tier. 

That means access to the ‘On Demand’ program that allows access to another Lexus model for a few days or longer. So if you own an LC Convertible but need an RX for a few days to ferry people around, that’s all free. There’s valet parking service loans and more.

It also includes upgrades at Lexus partners. Our launch took us to Jackalope Hotel on the Mornington Peninsula, which is a Lexus partner, and you can get a bunch of extras here as a Lexus owner that other guests won’t get.

In terms of other ownership details, the LM is covered by a five-year, unlimited-kilometre warranty, and the servicing schedule is every 12 months or 15,000km.

Lexus is yet to announce the capped-price servicing details for LM, but it is expected to cover five years, and should be in the vicinity of approximately $700 per service.