What's the difference?
The current generation iLoad was launched in 2008. With only minor upgrades during its first decade on sale, it was recently given its first facelift with a new grille design plus new comfort and convenience features.
These updates don't change the fact that the iLoad is now stretching beyond the usual 10-year generational lifespan for LCV models, yet it continues to generate strong sales in a softening market.
It currently commands more than 23 per cent of the mid-size (2.5 to 3.5 tonne) commercial van segment, topped only by Toyota's dominant HiAce with a 33 per cent market share. The closest competitor behind the iLoad is Ford's Transit Custom with only 11 per cent.
We recently spent a week with the iLoad, to find out why this venerable Korean workhorse maintains its popularity in a mid-size van market packed with hungry competitors.
There’s a fairly big change hiding under the metal of one of Australia’s favourite utes. The Isuzu D-Max has a new 2.2-litre engine, replacing the 1.9-litre unit, and it brings a couple of other things with it.
A bigger engine designed to be more powerful and more efficient can only be a good thing, surely, especially with Isuzu looking down the barrel of stringent emissions laws with only two models in the line-up, both diesel powered.
But is this new 2.2-litre engine any good? Isuzu’s gone to the trouble of a new gearbox and some new tech to go with it, so we check it out to see if it stacks up against the increasingly strong competition.
The iLoad remains one of the most competent all-rounders in the business. This highlights the excellence of its original design, as it hasn't changed much since it launched here more than a decade ago.
However, it's starting to show its age a bit, particularly in terms of safety compared to HiAce and Transit Custom rivals which have aggressively raised the mid-size van benchmark to a five-star standard that rivals most sedans and SUVs.
We hope Hyundai will soon do the same with the iLoad, because apart from increasingly outdated safety it's pretty hard to fault. We're sure its army of loyal customers would agree.
The new engine makes the D-Max a much more likeable ute than it already was, which is high praise.
It’s smoother and quieter and makes for a more pleasant drive. The added efficiency is a bonus both for your wallet and Isuzu’s emissions credits.
The 3.0-litre engine will probably remain the favourite, but anyone who test drives a 2.2L might even be tempted to opt for the smaller unit. Isuzu sure hopes so.
Note: CarsGuide attended this event as a guest of the manufacturer, with travel, accommodation and meals provided.
The iLoad is 5150mm long, 1920mm wide and 1935mm high with a 3200mm wheelbase. That height means it can access underground and multi-storey carparks, in which it's also easy to manoeuvre with a relatively compact 11.22-metre turning circle.
No doubt a big factor in the rear-wheel drive iLoad's enduring appeal is its simplicity and ruggedness, combining MacPherson strut front suspension with rack and pinion steering, leaf-spring live rear axle and four-wheel disc brakes. A sliding door on each side of the cargo hold come standard. The large tailgate window, equipped with a wiper/washer and demister, provides the rear-view mirror with a relatively clear picture of what's behind even with the cargo barrier and clear plastic covering on it.
The cabin environment is bright and airy with a tasteful mix of light and dark grey surfaces. The light grey cloth seats with their colourful striped inserts look sharp but we reckon they would also show some grime pretty quickly in a working role.
Our only criticisms are that, like the new HiAce, there's no fold-down inboard armrest for the driver. We don't know why Australia's top two mid-size vans do not have this simple feature, because it's standard issue in numerous rivals and creates a more relaxed driving position.
Our other gripe is the centre passenger seat, which shares the outer passenger's base cushion but has a separate backrest which can be rotated forward through 90 degrees to reveal a handy storage tray and dual drink holder on the back of it.
However, passenger comfort and safety are compromised as the seat is too narrow for an adult, the backrest has no head restraint, there's very limited leg room and only a lap seat-belt. And to make matters worse, the belt's buckle digs firmly into your right butt cheek when it's clicked in. This ‘seat' should be for emergency use only and, if you must, only for short distances.
The look of the D-Max depends on the grade you end up with, but the 2.2-litre SX and X-Rider variants down the lower end of the model-run are still pretty standard-looking utes. Inside and out.
You get fairly rugged styling that fits in for both work and play, and the interior is functional, if getting a little outdated.
The black trim (and extra features) that comes with the LSM X-Rider as opposed to the SX is worth it if you’re keen to get a 2.2-litre-powered D-Max for the family rather than one for a fleet as it just elevates things slightly.
Inside, it also means nicer cloth, and not having the vinyl flooring looks a little less ‘farm ute’.
The iLoad's 2062kg kerb weight and 3160kg GVM results in a genuine one tonne-plus payload rating of 1098kg and up to 125kg of that can be carried on roof racks. It's also rated to tow up to 1500kg of braked trailer and with a GCM rating of 4660kg (or how much you can legally carry and tow at the same time), that means you can do it at maximum GVM.
In other words, it can legally carry more than a tonne while towing 1.5 tonnes. Those numbers make the iLoad a very practical and versatile workhorse, well suited to a variety of trades and other working roles beyond the usual delivery chores.
The cargo hold, with its 2375mm length, 1620mm width and 1340mm height, offers a total load volume exceeding 4.4 cubic metres and is accessed through sliding doors on each side or via the single-lift tailgate. The load floor with its protective vinyl mat has a total of 10 load anchorage points.
There's no full-length roof lining like the new HiAce but the cargo hold walls and doors are lined to hip height and there's one internal light at the rear. The load floor length and 1272mm between the rear wheel housings means the iLoad can theoretically take two 1165mm-square Aussie pallets (without the cargo barrier installed).
However, loading these could be an issue if fitted with the single-lift tailgate, as it blocks forklift access when opened. And the 870mm side door opening (even less with the cargo barrier fitted) is not wide enough to allow a pallet to pass through it, so do your homework on the iLoad's suitability for your loading requirements.
The cabin has storage bins and bottle holders in each door, plus a shallow tray in the centre dash-pad, two different-sized gloveboxes, a cubby near the gearshift for small items like chewy etc and a pop-out dual cup/bottle holder in the centre console. The centre seat backrest also folds forward to reveal a large open storage tray and two small bottle/cup holders.
The D-Max remains straight-forward inside, given nothing has changed with the update aside from the 2.2-litre engine and the addition of stop-start - there’s a button for that now.
The interior and usability of the D-Max, especially in the lower-end variants where the 2.2L engine is available, is focused on the basics.
Tech remains at a relative entry point, where the 8.0-inch screen and its software feel outdated but do everything you need. Plus of course there’s the phone mirroring workaround.
The D-Max is comfortable and spacious enough, there’s also physical buttons for everything including media and climate settings, and adjustability in terms of the seating position means not needing to reach.
In dual-cab versions, there’s enough space for an adult to sit in the second row behind another adult, so the D-Max also holds its own as a family hauler. Tick.
Importantly, Isuzu is now able to claim a 3500kg braked towing capacity across the full D-Max range thanks to the new 2.2-litre engine.
Our iLoad test vehicle, with single-lift tailgate, 2.5 litre turbo-diesel engine and optional five-speed automatic transmission has a list price of $41,790, which compares favourably with Toyota HiAce ($44,140) and Ford Transit Custom ($43,790) equivalents.
The recent upgrades brought not only the new grille design but also automatic dusk-sensing headlights, tilt-and-reach adjustable steering wheel and a new design instrument cluster with trip computer. There's also an updated infotainment system (first featured in Kona) featuring a 7.0-inch touchscreen and multiple connectivity including Bluetooth, Apple CarPlay and Android Auto.
Other useful features are a rear-view camera (tailgate models only), power windows with one-touch auto down, height adjustable driver's seat and cruise control (auto variants only). The iLoad rolls on 16-inch steel wheels with 215/70R16C tyres and a full-size spare.
It's also available with a six-speed manual transmission, plus there's a choice of three-seat single cab or six-seat crew cab. Both cabin variants offer a choice of single-lift tailgate or forklift-friendly twin barn-doors with 180-degree opening, plus there's numerous genuine accessories available including the steel-mesh cargo barrier fitted to our test vehicle.
Pricing is up across the board for D-Max (and its MU-X sibling) regardless of drivetrain, but we’ll stick to the 2.2-litre variants here to stay on track.
Most of the lower-level D-Max variants are $1500 more than the previous equivalent, and with the manual gearbox dropped, the cheapest grade is the 4x2 single-cab chassis SX with a 2.2L engine at $36,200 before on-roads.
You can get the SX in crew-cab with a chassis or ute back in either 4x2 or 4x4 with a 2.2L engine, which is also available in the LSM X-Rider 4x4.
That one will set you back $59,500, which is still far from the most expensive D-Max around. That’s still the Blade, with a 3.0-litre engine and 4x4 only, but it’s now $80,900.
Back to the 2.2s, and the SX grade comes with the basics. Cloth upholstery, polyurethane steering wheel and gear selector, vinyl flooring and even halogen lights.
There’s basic air-conditioning, but it does have a HEPA filter, and rear vents for crew-cab models, plus there’s wireless Apple CarPlay and Android Auto, auto wipers, and USB-C power ports as well as a USB-A port.
The central multimedia touchscreen is 8.0 inches, but the driver display is a little 4.2-inch unit between physical dials.
Stepping up to the LSM X-Rider brings with it auto-levelling LED headlights and LED daytime running lights, black styling trim, nicer cloth trim upholstery and gloss black 17-inch alloy wheels.
The rest of the D-Max line-up is 3.0-litre-only, and remains as it was before.
The iLoad's 2.5 litre four-cylinder DOHC 16-valve turbo-diesel is a refined and proven performer with Euro 5-emissions compliance (so no AdBlue needed), common rail direct injection (CRDi) and variable vane turbocharging with impressive flexibility. It produces a class competitive 125kW at 3600rpm and peak torque of 441Nm between 2000-2250rpm, but there's ample throttle response and pulling power on tap either side of those figures.
The five-speed torque converter automatic is an equally robust and proven transmission, although most rivals have updated to closer ratio six-speed units. Even so, the iLoad delivers crisp and smooth shifts in auto mode, with the option of sequential manual shifting if required. The transmission's gearing and 2.92:1 final drive ratio provide a good compromise between stop-start city delivery work and economical highway driving.
The new 2.2-litre turbo-diesel four-cylinder comes with 120kW and 400Nm, that’s 10kW and 50Nm more than before. Isuzu also says there’s 60 per cent more torque ready from near-idle at 1000rpm.
An eight-speed auto replaces the six-speed, but the brand has also culled the manual options that remained in the line-up.
As ever, that sends power and torque to a part-time 4WD system capable of 2H, 4H and 4L with a rear diff-lock.
Hyundai's official combined figure of 8.8L/100km seemed realistic at the beginning of our road test which included a variety of roads and payloads, from near empty to three-quarters of a tonne. So we were impressed to see near-identical numbers after crunching trip meter and fuel bowser readings. Needless to say, that's great economy for a one-tonne van and no doubt another reason for its enduring popularity. Based on our figures, you could expect a realistic driving range of around 870km from its 75-litre tank.
The biggest advantage for the new drivetrain from Isuzu’s perspective is that it’s more fuel efficient.
The old engine’s 6.9 litres per 100km become 6.6L/100km in the new engine, in part thanks to a new stop-start system. That system is also now on the 3.0-litre engine, where 8.0L per 100km drops to 7.1L.
With its 76L diesel tank capacity, the D-Max should theoretically be able to travel more than 1000km on a single fill, although that comes down to a lot of variables - that 6.6L figure was achieved in almost lab-like conditions.
The iLoad has big grab handles on the windscreen pillars to assist entry and once aboard it's not hard for drivers of most shapes and sizes to find a comfortable position, thanks to the height-adjustable seat, height-and-reach adjustable steering wheel and decent-sized left footrest.
The instrumentation is easy to read and dashboard controls are clearly marked and intuitive to use. There's a clear eye-line to the left door mirror but given that there's no blind-spot monitoring, this mirror would benefit from the addition of at least a dedicated wide-angle lens.
In city and suburban driving the iLoad is surprisingly quiet for a van without a sealed bulkhead between cabin and cargo hold. However, tyre roar emanating from the rear wheel housings does become quite intrusive at highway speeds, particularly on coarse bitumen surfaces.
The over-driven fifth gear ensures the engine isn't working hard though, with only 1800rpm at 100km/h and 2200rpm at 110km/h, which contributes to good fuel economy on long hauls. The cruise control also works well and is a big improvement on the last iLoad we tested in 2017.
The 2.5 litre turbo-diesel and five-speed auto are well-honed for this working role. They provide ample performance in city and suburban driving, even though the gaps between five gears are more noticeable now given the increasing use of six gears in rival automatic vans.
Let’s start with the most important part of the updated D-Max. The new 2.2L is smooth.
It feels so much more refined physically, but it's also quieter. Paired with the new eight speed, it makes the D-Max a much more likeable ute than it was with the rattly 1.9L.
At the launch, Isuzu had a bunch of MU-Xs to drive (keep an eye on a review coming soon), and the new drivetrain actually suits that big family SUV down to a tee.
The power and efficiency changes are second to how much it changes the characteristics of the thing.
If anything, the D-Max sits in a slightly higher gear than necessary, probably to try and eke as much out of the diesel dual-cab as possible in terms of fuel efficiency, but put your foot down and a more appropriate gear is close-by, and without much fuss.
There's also a relatively good stop-start system. It's not seamless but it's better than some. You take your foot off the brake and the engine rattles back to life, rather than waiting for you to put your foot back down.
The rest of the D-Max’s behaviour is pretty standard ute stuff, as it was before.
The steering is on the light side, but accurate enough even though it has a slightly doughy spot dead-straight. It’s not anything you wouldn’t expect from a ute.
Similarly, the brakes are a bit spongy but predictable, and once you’re used to where the ‘bite’ point is it’s easy to live with.
The suspension is a bit busy, but easy to keep on top of and doesn’t jostle you around.
Only a four-star ANCAP rating achieved back in 2011, plus no AEB, blind-spot monitoring, rear cross-traffic alert, lane-keeping assist etc which are the new benchmarks in this category. There's front and side (thorax) airbags for the driver and outer passenger seats, but none for the centre seat with its lousy lap-belt. The iLoad's safety menu is overdue for an upgrade.
Isuzu has done well to include pretty much the full range of safety features across all its variants, with the SX only missing out on rear parking sensors - it still has a camera though, obviously.
Key features like rear cross-traffic alert with braking and adaptive cruise control are standard, plus the D-Max achieved a five star crash safety rating from ANCAP, even though that was under slightly easier testing back in 2020.
The biggest (but only) gripe on-test with the D-Max’s safety gear was its lane-keep during adaptive cruise. There seemed to be a need for the ute to sit close to either the centre line or shoulder during cornering, which led to some discomfort on fast country roads.
Five years/160,000km warranty. Scheduled servicing every 12 months/15,000km whichever occurs first. Lifetime Service Plan includes capped-price servicing for first five scheduled services ranging from $356 to $506.
Isuzu’s six-year/150,000km warranty covers the D-Max, which could do without the limited distance, especially for a workhorse.
There’s also five years of flat-rate servicing every 12 months or 15,000km, costing $469 each time.
That’s gone up about $20 per visit since the update, with total cost over the five years at $2345.
There are 164 Isuzu dealers across the country, so finding somewhere to service shouldn’t be a challenge.