GWM Haval Jolion Pricing and Specs

This fault code usually has something to do with the car’s lane-keeping alert program. A lot of newer cars have this system which either warns the driver that they’re straying outside their lane, or in many cases will actually intervene with some steering input to correct the car’s path. Obviously, it’s important that this safety tech works as it should, and the warning you’re seeing is to alert you that the car thinks there’s something wrong with the lane-keeping system.

The way this system works depends on the make and model car, but manufacturers often use cameras and radar (or a combination of both) to detect a car that’s straying from its lane. So any problem with this hardware or the software that drives it can cause the error message to appear. Sometimes, though, it can be as simple as a camera lens that has a bug splattered across it.

Because this is a safety system, the problem should be covered by your new-car warranty and the dealership should not charge anything to fix it, provided it’s a fault or flaw and not a result of accident damage. At that point, your insurance company will be getting involved.

A new-car warranty spells out pretty clearly that any skipped services can jeopardise a warranty claim should something go wrong that might have been avoided with the recommended servicing. So I think you’re on pretty shaky ground with this one.

One thing you could do is go beyond the dealership and could contact Haval’s Australian customer service division and plead your case. But technically, a skipped major service on something like a transmission is very likely to be grounds for denying any warranty claim.

The exception might be if the car was recalled to fix an inherent transmission problem or fault. However, I can find no reference to such a recall on your make and model.

You’ve hit the nail on the head when you confirm that the vehicle is still within its warranty period (provided the vehicle has been serviced correctly). That means you need to make this Haval’s problem and not yours.

There are many, many things that can cause a transmission to behave like this, starting with low fluid level and ending with complete catastrophic failure. But if you ignore this problem, it could easily morph into a bigger, even more expensive fault. Take the car to the dealership you bought it from and give the service manager the full run-down on what’s going on and when. From there, it should be possible for Haval to identify the cause and fix it as a warranty issue.

Even if it’s not fixed immediately, the fact that you’ve reported it to Haval means it’s then a pre-existing condition and remains a warranty issue even if the warranty was to run out in the meantime.