Ford Problems

It was thought that the revised cooler design had fixed the problem, and that was backed up by a lack of reports of failed coolers for a long time, but more recently we have been getting reports of coolers failing and damaging the transmission. That would suggest the problem hasn't been fixed. It's worth considering fitting an external cooler.

Not sure what work you did on the front-end, but it's always worth starting with the wheels and tyres when you have a vibration of that type. That's the most likely cause of the problem.

We haven't had any reports specifically relating to the Territory, ours have all been about the Falcon.

You would seem to have a good case for full compensation and should take it further. It seems there are still problems with the auto transmission cooler and we're now starting to hear more about it.

It's time to draw a line in the sand, and get the dealer, and Ford, to set out their plan to fix the issues with your car. They are required to fix a car when it is faulty, as yours would appear to be, so you need to get them to spell out what they are going to do about it. Get it in writing, so you have something to which you can hold them to account. Also get them to give you a deadline, one that you can agree to. If that doesn't work out, press for a replacement vehicle.

We have had very few reports of problems with the Ranger, and we have had none about the automatic gearbox. No doubt your dealer would be able to diagnose the problem and fix it for you.

The best option it would seem to me is to fit an external cooler and bypass Ford's cooler in the radiator. Changing the cooler every year doesn't really seem to be a workable option for most people.

I would want the dealer to check the transmission. It's a dual-clutch auto and they have been known to vibrate in the Focus under load like you describe.