Farizon Supervan vs Volkswagen Polo

What's the difference?

You’d think Farizon would be onto a winner given it has created a van with cool looks and the packaging benefits that come with a dedicated EV architecture. However, the SuperVan left a sour taste in my mouth.

There are good bones here, but Farizon has a long way to go with fixing the electric motor whine and safety systems.

It’s great the company is aware of the SuperVan’s shortcomings and is currently working on software updates, but it begs the question, why wasn’t it good in the first place?

The Polo has always been a desirable, high-quality, small car option. Effectively moving it to a more premium positioning by aligning its specification with what the market has been buying is a bold move. But this mid-life upgrade has given the Polo the extra safety tech and digital sophistication it needs to substantiate the shift.

Note: CarsGuide attended this event as a guest of the manufacturer, with meals provided.

This electric van makes a fantastic first impression with its design. It’s futuristic and stands out on the road.

I haven’t driven a car that gets this much attention in a fair while, which is wild given this is a delivery van and traditionally they’re some of the dullest vehicles out there in terms of design.

What makes the SuperVan stand out the most is the variety of colours it comes in. Sure, you can get standard white if you want, but there’s also grey, green and blue. Our tester is finished in the latter which looks cool and modern.

The front continues the futuristic theme with a bright LED lighting signature for the headlights. They’re connected by an LED light strip, as well as an illuminated Farizon badge.

Given this van is electric, it doesn’t need a large, traditional grille to keep an engine cool. Instead there’s a small slotted opening at the bottom of the front bumper to cool the electric motor and high-voltage battery. It’s cool Farizon has made this van obviously look electric with this cue.

Beyond the stylish aero covers for the 16-inch steel wheels, there really isn’t much to talk about in terms of side profile design. It’s very slab-sided which is a classic van look.

It also leans into the trope that vans are essentially boxes on wheels. This is no bad thing because at the end of the day, a van is a work vehicle that’s meant to maximise hauling potential.

At the rear, this version of the SuperVan with the ‘Low Roof’ body style is perfectly square. It looks a little funny, but again this is a work-oriented vehicle that’s the opposite of a mullet - business at the back, party at the front.

Inside, Farizon has made a big attempt to make this electric van look luxurious and contemporary. Having synthetic leather seats is a luxury that many vans don’t have, along with the big digital instrument cluster and touchscreen multimedia system.

I’m a fan of the orange highlights around the cabin as they break up the monotonous black finishes.

Once you sit in the cabin, however, the commercial roots do begin to show. Virtually every surface is rock-hard plastic, which in a way is good because it means it’ll be hard-wearing in the long run.

It’ll take a sharp eye to spot the external differences between this upgraded Polo and its predecessor. 

The car’s compact, tightly wrapped body and finely chiselled lines are unchanged, the only differences being reshaped (body-coloured) bumpers front and rear, a new headlight signature, with LED units now standard across the range, and remodelled LED tail-lights.

And after dark car-spotters should look out for the Style’s standard ‘IQ.LIGHT’ LED matrix headlights adding a continuous LED strip across the nose.

Inside things have shifted further, most notably in the entry-level Life, which now boasts the sleek digital instrument display, previously reserved for higher grades, as well as a neatly integrated 8.0-inch multimedia touchscreen above the centre stack.

The rest of the interior is relatively understated in typical VW style (no pun intended), the neatly sculpted seats trimmed with a mix of textured and smooth cloth on both models.

While good looks can get you so far, cabin practicality is where things are a little mixed for the SuperVan.

The driver’s seat is generally comfortable, offering a decent amount of support and a centre armrest, but the driving position is heavily compromised.

The worst offender are the pedals as they’re mounted so high that I need to take my foot off the floor to press them. Then the steering wheel only offers tilt adjustment and not reach.

As a result I need to have the seat pushed further back than I’d like to make sure I can press the pedals without making my right ankle hurt in stop-start traffic. Then even with the backrest virtually upright I still need to have arms extended almost fully to reach the wheel.

It’s not the kind of place I’d like to spend a considerable amount of time, which is disappointing because many people who drive this van will likely spend hours behind the wheel at a time.

Thankfully both seats offer both heating and ventilation, which is rather luxurious.

Ahead of the driver, the steering wheel is wrapped in buttery soft synthetic leather, like the seats, and is nice to hold. I appreciate the amount of physical buttons on it. They’re all clearly marked and easy to click.

The steering wheel is also heated and gets hot super quickly. There’s only one setting – on or off.

The digital instrument cluster looks flashy and has a range of informative pages you can cycle through. One even displays a vehicle weight page which is great if you’re unsure if you’re close to the gross vehicle mass (GVM).

Moving across, the touchscreen infotainment system looks glossy and high-definition, but there’s not much to do on it. This also means it’s hard to get lost and even if you do there are shortcut buttons on the right-hand side of the screen.

As standard there’s wireless Apple CarPlay connectivity which is great if you’ve got an iPhone, but terrible if you have an Android phone. This car has no Android Auto support whatsoever.

It’s great to see a continued use of physical switchgear around the cabin for things like the drive modes, regenerative braking settings and most notably the climate control settings. The latter are big and chunky, meaning they’re hard to miss.

In terms of storage up front, it’s fairly mediocre beyond big door pockets. There’s a slide out drawer with two cupholders and another small storage section, as well as another small storage drawer and a glovebox.

Around the side you'll find one of this van's most unique features. When you open up the passenger side front door and slide open the side cargo door, you’ll see this van doesn’t have a B-pillar. There’s only a plastic partition between the passenger and cargo areas.

As a result, the seatbelt for the passenger is mounted on the door. This feels a bit weird in the passenger seat because the seatbelt cuts across more than usual and doesn’t rest on your shoulder.

The SuperVan only comes with a single sliding door. You can’t opt for one on the driver’s side in Australia which is a little disappointing from an ease-of-use standpoint.

At the back there are rear barn doors that have stops at 90 degrees and 180 degrees, before opening all the way up to 270 degrees. This is great because you’ll be able to put whatever is on a forklift into the cargo area.

Speaking of the cargo area, it’s massive. This SWB Low Roof version measures in at 2690mm long, 1795mm wide and 1440mm tall. This equals 6.95 cubic metres, which is considerably more than any similarly sized van, whether that be diesel or electric.

It’s another major benefit of this van being built on a dedicated electric vehicle architecture, rather than a combustion platform that needs to take drivetrain and exhaust components into account.

Payload is 1300kg which is fairly standard for mid-size electric vans.

I like how low the load lip is at the back. This means you don’t have to lift things too high in order to get them in the cargo area.

In terms of amenities there are some lights, tie-down points, as well as three powerpoints for vehicle-to-load (V2L) support at up to 3.3kW. Disappointingly the latter didn’t work in our tester no matter how hard I tried…

Surprisingly under the cargo area is a full-size spare wheel. This is incredibly rare for an EV, especially one that’s all about maximising cargo capacity. It’s great peace of mind if you do long-distance travelling.

Volkswagen has developed the Polo over six generations (the first appearing in 1975) and its packaging and space-efficiency game has been honed to a fine point.

This car measures just under 4.1 metres end-to-end, yet the wheelbase is close to 2.6m, which isn’t a million miles away from the Golf. Well, actually, it’s 72mm shorter, but still pretty impressive.

And it shows in terms of interior space. The driver and front passenger have plenty of breathing room, and the rear is remarkable.

At 183cm, sitting behind the driver’s seat set to my position, I enjoyed ample legroom, and more than enough headroom. 

Width is another story, because while two grown-ups will be fine in the back, there isn’t enough space for three to sit in comfort for any length of time. You need to be realistic about what to expect from a city-sized car.

Storage options in the front include a small lidded box between the seats (which doubles as an adjustable armrest), two cupholders and various oddments spaces in the centre console, as well as the wireless charging bay in front of the gearshift. 

There are also pockets in the doors with room for (medium) bottles, a decent glove box, a shallow drawer under the passenger seat, and an overhead drop-down tray for glasses.

Map pockets on the front seat backrests, and small bins in the doors add extra practicality, but there’s no fold-down centre armrest or individual ventilation control for rear seaters. 

For connectivity and power, there are two USB-C ports in the front, plus another two in the rear, as well as a 12-volt socket in the front centre console.

Boot space is 351 litres (VDA) with the 60/40 split-folding rear seats upright, which is impressive for a car of this size, that number growing to 1125L with them folded down. You can also change the floor level when you’re making a call between maximum volume and ease of loading.

Tie down anchors are handy for strapping loose loads, while shopping bag hooks help keep smaller bundles under control. And all this efficiency is even more impressive given the spare is a 15-inch steel rim.

Let’s rip the Band-Aid off and get to the bottom of a more than 30 per cent base price increase before we go any further.

Yep, you read that correctly. Previously, a Trendline 70TSI manual gained you Polo club membership for $19,290, before on-road costs. Now, the entry-grade Polo Life, with exactly the same powertrain underneath it, will set you back $25,250.

So, what gives? Instead of getting down and dirty with the likes of the Kia Rio, Mazda2, and Suzuki Baleno, maybe even the poshest MG3, the Polo’s aiming up at its Audi A1 cousin and the Toyota Yaris, the latter undergoing a similar upscaling evolution in 2021.

The answer is standard equipment, and more of it. Volkswagen believes the days of a ‘price leader’ Polo are behind it. That is, pique a buyer’s interest with a keenly priced but relatively sparse base model, and they inevitably move up to a higher grade once engaged in the process.

No, the new Polo cuts right to the chase, specified more in line with the cars ultimately ending up in consumers driveways.

As mentioned, the Polo range now kicks off with the 1.0-litre, three-cylinder turbo-petrol Life in manual for $25,250, and auto at $28,250, before on-road costs.

The gap between five-speed manual and seven-speed auto versions is slightly larger this time around ($3000 vs $2500) because the auto now boasts a more powerful (85kW/200Nm) version of the turbo triple than the manual (70kW/175Nm).

On top of the active and passive safety tech detailed in the Safety section (and it’s a pretty big story), the Life picks up new standard features including, LED headlights and tail-lights, 15-inch alloy wheels, the ‘Digital Cockpit’ configurable digital instrument display, front and rear parking sensors, ‘Manoeuvre Braking’ (low-speed rear AEB), wireless phone charging, electrically-folding exterior mirrors, auto headlights, rain-sensing wipers, and an auto-dimming rearview mirror. That’s the $5960 difference between prior and current Polo entry models in a nutshell.  

As well, the Life boasts leather trim on the steering wheel, gearshift and handbrake lever, an 8.0-inch media touchscreen, six-speaker audio, rain-sensing wipers, LED tail-lights and DRLs, and more.

Opt for the auto-only Style ($31,250) and you’ll pick up front fog lights (with static cornering function), ‘Matrix’ LED headlights, ‘Premium’ LED tail-lights (with dynamic indicators), ‘Dynamic Light Assist’ (auto low to main beam switch with light profile adjusted to avoid dazzling cars ahead or oncoming), 16-inch alloys, dual-zone climate-control air con, front and rear carpet mats, ‘Digital Cockpit Pro’ (incorporating nav and phone functions), ambient interior lighting, and sports front seats.  

A sharp package in the Polo’s brave new world of $25-$35K small car competition.

Two option packs are available, starting with the ‘Vision & Tech Package’ for the Life (auto only - $1700), incorporating ‘Discover’ nav in the 8.0-inch media set-up, Digital Cockpit Pro, voice control, wireless app connect, ‘Travel Assist’ (Level 2 semi-autonomous driving) and adaptive cruise control.

A ‘Sound & Tech Package’ is available for the Style ($1900) delivering ‘Discover’ nav in the 8.0-inch media set-up, voice control, wireless app connect, keyless entry and start, and a Beats branded premium audio system (digital eight-channel amp, 300 watts).

A Panoramic glass sunroof ($1500) is available for the Style, and metallic paint adds $600 for both models.

All versions of the Farizon SuperVan in Australia are powered by a single, front-mounted electric motor that produces 170kW and 336Nm.

This is fed by an 83kWh lithium iron phosphate (LFP) battery which is sourced from Chinese battery producer CATL.

Farizon doesn’t quote an official 0-100km/h time, though it claims the top speed is 135km/h.

The Polo is powered by Volkswagen’s 1.0-litre (EA211) three-cylinder turbo-petrol engine, driving the front wheels through either a five-speed manual gearbox (yep, five-speed) or seven-speed dual-clutch auto in the Life, or auto only in the Style.

Important to note the all-alloy triple is tuned to produce 70kW/175Nm in the Life manual, those numbers jumping to 85kW/200Nm in the Life auto and Style.

No matter the output, maximum torque is available from 2000-3500rpm, with peak power arriving from 5000-5500rpm.

Claimed range for the SuperVan depends on the body configuration, but it’s up to 376km according to WLTP testing for the SWB Low Roof body style.

The battery pack can be DC fast-charged at rates up to 140kW, which would see the battery charge from 20 to 80 per cent in 36 minutes.

The battery pack can also be AC charged at rates up to 11kW, which would see the battery charge from 15 to 100 per cent in seven hours.

The SuperVan also offers vehicle-to-load through Australian domestic household plugs at up to 3.3kW of continuous power. This allows you to use the van’s battery pack to power appliances, tools, or other emergency backup systems.

Farizon doesn’t quote an official energy consumption figure for the SuperVan, but during my unladen testing I saw an average of 23.5kWh/100km, which would give a theoretical range of 350km. This would likely drop with a heavier load onboard.

If VW’s aim in turning the wick down on the manual Polo is improved fuel-efficiency it’s a dubious move with both versions of the 1.0L three-cylinder engine returning an official fuel economy figure of 5.4L/100km on the combined (ADR 81/02 - urban, extra-urban) cycle.

And the environment is ultimately the (not so big) loser, the 70kW manual producing 124g/km of CO2, while the 85kW auto trims that to 123g/km.

Minimum fuel recommendation is 95 RON premium unleaded, although you’ll need just 40 litres of it to brim the tank. Using the official consumption figure that translates to a range of 740km. 

Driving this van is punishing. It’s quite unlike any other modern van I’ve experienced as they can be fun to drive. This SuperVan, however, leaves me feeling like a lot of the elements need finessing.

First up there’s the electric motor. It makes a decent amount of power and easily gets this big box on wheels moving. In Sport mode the front wheels can get overwhelmed if you’re not careful.

However, this van has an incredibly loud electric motor whine. It builds as you gain speed, then once you reach your desired speed it hovers at an annoying high pitch. Some extra sound deadening would likely help.

Additionally, there’s a pedestrian warning sound that plays under 25km/h, as well as a beeping tone when reversing. While this is common for EVs, this one feels like it’s louder on the inside rather than the outside. This somewhat defeats the purpose.

There are three levels of regenerative braking as standard and all of them require you to use the brake pedal to come to a complete stop. This means there’s no one-pedal driving mode.

With all the settings the regen braking is either completely on or off. There’s no in between which creates a thrashy feeling in the cabin, especially when travelling down a hill and you’re trying to coast along without activating regen braking too much. As a result, I like the weakest regen setting the most.

Surprisingly the interaction between the regenerative braking and the traditional friction brakes is rather seamless. Even the brake pedal feels relatively normal, compared to a regular combustion vehicle, which is sometimes uncommon for EVs.

As standard there’s an electric power steering system which, unlike some other new Chinese vehicles, feels like it’s actually connected to the wheels. While you can tell the steering is electrically assisted, you can still feel what the wheels are doing.

Thanks to the dedicated electric architecture, the turning circle is surprisingly good for such a large vehicle. It measures in at 12.2 metres kerb-to-kerb.

Like many commercial vans, the SuperVan has a double wishbone independent front and a rear leaf spring suspension setup. This typically prioritises cargo-carrying ability rather than on-road comfort.

When unladen the SuperVan’s suspension is incredibly jittery and harsh. You can feel every single bump in the road and crossing a speed bump makes me grit my teeth. It doesn’t help that the tyres need to be pumped up high. As standard the rear tyres need to be pumped up to 61psi.

With some added weight onboard the SuperVan’s suspension does settle, but it’s still quite choppy. We didn’t get a chance to test this vehicle at the full GVM, but it would be interesting to see whether the rear springs get a little more compliant then. Range would likely plummet though.

In terms of visibility, you sit up high in the cabin and there’s a large windscreen. These are both big ticks. It also helps there are large side windows and side mirrors that make seeing kerbs easier.

Like many vans however, over-the-shoulder checks aren’t possible in the SuperVan as there are no rear windows, plus seeing out the back through the tiny envelope is virtually impossible.

Thankfully there are front and rear parking sensors as standard, as well as a surround-view camera that has good quality but a choppy camera feed. Having the standard sensors and camera system is great while doing tricky parking manoeuvres.

Lastly, let’s talk about the chimes… They are some of the loudest and most incessant I have ever experienced in a new car. They’re so loud that they honestly scared me at first.

There are a variety of different tones for all the different safety systems. One that grates the most are the intelligent speed limit assist which bongs each time it detects a new speed limit, then again if the system thinks you’re travelling over that limit. It’s particularly annoying because it picks up 40km/h school zones even when it’s not school zone times.

Another chime plays for the driver monitoring system when it can’t detect your eyes. This is annoying if you want to wear sunglasses while driving.

You can turn off these settings in a menu on the touchscreen, but they all default back to on when you restart the car.

Other loud bongs play when you change the drive mode, the regenerative braking setting, even when you turn on the adaptive cruise control. You just can’t escape it.

The Polo’s launch drive program covered around 150km of city, suburban and freeway running from inner Sydney, through twisting B-roads to the city’s south, and sprawling semi-rural areas further west.

We sampled the Life and Style, both in 85kW seven-speed auto form, and first impressions are dominated by how refined this little car feels in terms of ride quality and noise suppression. 

Typically throaty three-cylinder engine and exhaust noise is there under load, but it’s relatively low-key. And even on coarse secondary roads the Polo remains quiet and composed.

Zero to 100km/h comes up in around 10.5 seconds, which isn’t going to rewrite the class record books, but with seven ratios to play with the engine stays in its 2000-3500rpm sweet spot most of the time.

There’s more than enough pulling power for safe highway overtaking, and cruising at 100-110km/h is easy. You don’t have to mash the accelerator to maintain a comfortable pace.

Suspension is strut front, torsion beam rear, and if you’re inclined towards a cheeky fang through your favourite set of corners, the Polo is heaps of fun. At a fraction over 1.1 tonnes it’s light but feels planted and stable on twisty sections.

The steering’s nicely weighted and road feel is good, plus the front seats are supportive and comfortable over long stints behind the wheel.

Not surprisingly, parking is stress-free thanks to the Polo’s compact dimensions and good visibility.

Braking is progressive and reassuringly firm, but, although we didn’t drive the Life manual at launch, be aware its back brakes are drums, a ‘technology’ largely unknown beyond base utes in 2022.

Nothing wrong with an efficient drum set-up on a light-weight car, but let’s just say it’ll be interesting to drive that variant and see how it pulls up under pressure.   

Under the heading of random thoughts, the combination of on-screen touch controls, and physical dials for the multi-media system is welcome. And the connection for Apple CarPlay and Android Auto is wired or wireless which is handy for those who prefer the surety of a wired connection or the flexibility of one less cable in their life.

With a maximum five-star ANCAP score already in the bag for the Polo from a 2018 assessment, the path of least resistance for VW would have been to rest on its laurels. But to its credit the German giant resubmitted this updated version for testing against stricter 2022 criteria.

That’s largely because it’s squeezed in several key active safety features under the umbrella of ‘IQ.Drive’, with all Polos now featuring, AEB (with cyclist and pedestrian detection), lane-keeping assist (with lane departure warning), ‘Multi-Collision Brake’ (automatically slows the car after a collision, reducing the chance of a secondary impact), driver fatigue detection, front and rear parking distance sensors, rear AEB (low-speed), a reversing camera (with static and dynamic guidelines), cruise control (with speed limiter and distance warning display), tyre pressure monitoring, and more.

‘Park Assist’ (perpendicular and parallel) and active cruise and are standard on the Style, with the latter optionally available on the Life auto as part of the Vision & Tech package. 

If, despite all that, a crash is unavoidable there are seven airbags on-board - driver and front passenger (front and side), front centre (to minimise head clash injuries) and full-length side curtain.

There are three top tether points across the rear seat for child seats and/or baby capsules, with ISOFIX anchors on the two outer positions.

The Farizon SuperVan is covered by a five-year, 200,000km warranty, while the high-voltage battery pack is covered for eight years or 200,000km.

There’s also five years of complimentary roadside assistance.

Logbook servicing is required every 12 months or 30,000km, which is relatively standard for commercial vehicles.

The first five services are capped and all up cost $2730. This averages out to around $550 per service, which is a little on the expensive side for an EV. However, diesel vans can be much more expensive to maintain in the long-term.

Farizon currently doesn’t have a dealer network in Australia and only sells vehicles in Queensland through its website. The company is working on setting up a dealer network in the coming months and is prioritising the eastern seaboard.

Volkswagen Australia covers the Polo with a five-year/unlimited kilometre warranty, which is now the volume market standard.

The paint is warranted for three years/unlimited kilometres, “Through Corrosion” is covered for 12 years/unlimited kilometres, and 12 months roadside assistance is included.

Servicing is required every 12 months or 15,000km, with prices over the first five years for the Life manual (70kW) ranging from a low of $413 to a high of $929, the average per service coming out at $560, bumping up to $580 for the Life auto and Style (85kW).

Capped price servicing is available, however, over five- and three-year plans. Paying up-front for five years results in a $664 saving over pay-as-you-go for the Life manual, and $716 for the Life auto and Style.

A compelling side benefit is the ability to fold servicing costs into the vehicle’s financing at the time of purchase, and the plan is transferable if you decide to sell the car before the five or three years is up.