What's the difference?
What’s a point of difference you look for in the oversaturated SUV market? Is it price? Warranty? Features? How about comfort?
There are a lot of mid-size SUVs in Australia. Most of them like to trade on their features or value or, more than ever, sportiness.
You can see it in the huge wheels, aggressive body kits, stiff suspension. The list goes on. But not for the Citroen C5 Aircross.
The most recent offering from the storied French automaker is all about one thing. Comfort.
My question is why is comfort in SUV-land such a niche concept? And how does this quirky orange Citroen get it so right? Read on to find out.
Typically appealing to those seeking quality engineering and tech without feeling the need to make a boastful badge statement, Skoda is a low-key, ultra-confident brand.
On sale here since 2018, the Skoda Karoq is a comparatively small fish in one of the most hotly contested segments in the Australian new-car market, namely medium SUVs, the leading trio consisting of the Toyota RAV4, Nissan X-Trail and Mitsubishi Outlander.
To increase its appeal against these and other high-profile contenders Skoda Australia has introduced a new entry-level Karoq designed to hit the Goldilocks zone between attractive standard specification and sharp pricing. CarsGuide was invited to its local launch.
The C5 Aircross might seem like a niche European 'alternative' SUV, but I wish it wasn’t. The more mainstream players could learn a lot from how brilliantly this Citroen is packaged.
It is truly class leading in terms of passenger comfort and even luggage space, even shipping with great multimedia and safety in this base Feel grade.
Unless you really need to be towing, performance (or in this case, lack thereof) should be low on your SUV priority list anyway.
This new entry-level Karoq gives the already accomplished mid-size SUV an even sharper value-for-money edge. On top of that it's space efficient, hugely practical and economical. Safety's up to speed, the ownership package is solid and it's a quiet, refined drive. Before joining the RAV4 queue, we'd suggest giving this Skoda some serious thought.
Note: CarsGuide attended this event as a guest of the manufacturer, with accommodation and meals provided.
It wouldn’t be a French car without a solid dollop of style, and the Aircross has heaps of it.
From the orange paint, to its floating rear light fittings and chevron emblazoned grille, the Citroen is nothing if not unique.
Just like the C4 range before it, the C5 Aircross inherits the plastic 'airbump' fittings under the doors, with the plastic-clad soft-roader look continuing over the wheelarches and across the C5’s front and rear.
There’s a lot going on, on both the front and rear of this SUV, but somehow it’s not really over-complicated, all the flourishes and highlights manage to flow into each other to maintain some semblance of consistency.
The C5’s rear is a little more tame, with body coloured panels contrasted with the plastic strip, gloss black highlights, and dual-square exhaust facades. The floating gloss-clad roof rails are a flashy if silly touch.
I’d personally argue it’s a better-looking car than its Peugeot 3008 sibling, although it looks built entirely for city-slickers rather than the adventurous type.
Inside it’s normal. For a Citroen. Gone are the days of floating steering wheels or overtly wacky instrument clusters, it’s all quite tame and that’s for the betterment of the brand.
That’s not to say it’s not a cool place to be, and I was surprised to find myself surrounded by classy fittings, quality soft-touch materials and an understated blocky design theme. The C5 gets a small, oval steering wheel which feels great in the hands.
Those awesome memory foam seats are finished in a slightly odd grey synthetic denim kind of material. Some hated it, but I thought it contrasted the car’s exterior and interior schemes well. The raised centre console gives front passengers an extra secure premium sort of feel.
The grey materials will be slightly divisive, but the number one annoyance for me was the complete lack of tactile buttons for adjusting the climate control or media functions. Is a volume knob too much to ask?
Other than that, the C5 has one of the most tame, practical interior treatments on any Citroen… possibly ever… without managing to be boring.
Skoda's distinctively broad, vertically slatted grille stands the brand apart, and even after six years in market the Karoq looks crisp and contemporary with chiselled character lines and jagged head and tail-lights blending successfully with more gently curved surfaces along the car's flanks and turret.
It might be a subconscious side-effect of knowing Skoda is part of the VW Group, but I can't help seeing hints of Tiguan here and there, particularly around the side windows and rear end.
But cool touches like aero-influenced inserts in the 18-inch alloy rims reinforce the Karoq's individual look.
Move to the inside and while the 8.0-inch central media touchscreen and 8.0-inch digital instrument display are on the pace the overall design shows the car's age.
Quality trim materials lift the tone, the cloth seats with contrast stitching look (and feel) great, but the understated dash design in particular is 'traditional', the vibe accentuated by liberal use of piano black highlight elements.
That said, the mix of on-screen functions and physical controls works well ergonomically and the leather-trimmed, partially-perforated, flat-bottom steering wheel is hard to fault.
The C5 Aircross is one of the most practical SUVs you can buy in this segment in terms of interior space. There’s just loads of it, and plenty of smart features to back it up.
In the front you get some small trenches in the doors, lovely big cupholders in the centre console, along with a top-box which was a little shallow, but still handy, as well as a small cavity (seemingly designed to hold the key) and a big bin for stowing your wallet or phone.
Back seat occupants get decent leg and headroom, but what’s really special here is each passenger gets their own memory foam seat with enough width to travel in decent comfort. The centre passenger’s legroom isn’t even impeded by a big transmission tunnel.
Rear passengers also get pockets on the back of the front seats, dual air vents, small cupholders in the doors, and a 12-volt power outlet. With no drop-down armrest, it would be nice to see more practical cupholders in the door cards.
The boot is truly gigantic. Like, biggest in the segment gigantic. At a minimum it weighs in at 580L (VDA), but as an added boost, the rear passenger seats can be slid forward on a rail to grant a whopping 140 extra litres of space to 720L. With the rear seats down you’ll be able to make use of 1630L.
A power tailgate, able to be operated by waving a foot under the car is also standard, revealing a totally unimpeded aperture. So, not only does it have a class leading luggage area, but it’s also easy to use.
In terms of dimensions, at just under 4.4m long, a bit more than 1.8m wide and a fraction over 1.6m tall the Karoq is a relatively small medium SUV.
Yet, its 2638mm wheelbase means there's enough space between the axles for generous accommodation front and rear with enough room left over for a decent boot.
There's ample room for me, at 183cm, in the front with plenty of breathing space between driver and co-pilot. Not to mention heaps of storage including big door bins with room for large bottles, an open area in the centre console under an extending and height-adjustable centre armrest, various coin and oddments slots, a good size glove box, a broad lidded dash-top compartment and a drop down box near the driver's right knee.
Move to the rear, and sitting behind the driver's seat set to my position, I've got good head, leg and shoulder room. Best for two adults, although three would be possible for (cozy) short trips.
Three up to teenage kids will be fine back there, but if your kids are in a capsule, child seat or booster you'll be good with two but three will be a bridge too far.
Again there are door bins with enough room for oversize bottles, three cupholders in the fold-down centre armrest (one is 'venti'-sized) as well an oddments tray at the back of the front centre console and map pockets on the front seat backs. Adjustable ventilation is another plus.
With all seats up the Karoq offers a healthy 588 litres (VDA) of storage space, expanding to 1810L with the 60/40 split rear seat folded. A rear seat 'ski-port' style door also increases flexibility.
There are numerous bag and tie-down hooks as well as thoughtful storage spaces around the boot space. A full-size (speed limited) spare sits under the floor and while the tailgate misses out on power assistance, there's a typically useful dangling grab handle to help with closing.
For those keen on towing the FWD Karoq is rated up to a 1.5-tonne braked trailer (750kg unbraked).
The C5 Aircross enters Australia in just two spec levels, and the one reviewed here is the base Feel. Priced at $39,990, before on-road costs, it’s not exactly cheap, but is thankfully well specified.
And at the time of publication a Citroen drive-away pricing campaign pitched the Feel at $44,175 with all registration, dealer and other pre-delivery charges included.
In the box is a 7.0-inch multimedia touchscreen with Apple CarPlay, Android Auto, DAB+ digital radio and built-in sat nav, a 12.3-inch digital dash display, auto-dimming rear-vision mirror, auto headlights and windscreen wipers, keyless entry and push-start ignition, dual-zone climate control, LED DRLs, and an electric tailgate.
That’s the good. Not-so-good are the halogen headlights (kind of detracting from the slick front styling) and the lack of radar cruise control.
The Aircross does get a decent set of active safety features explored in the safety section of this review.
Competitors? Well there’s a good chance you’ll be cross-shopping the C5 Aircross against other alternate options in the mid-size space, including the Peugeot 3008 Allure (with which the Aircross shares an engine and chassis - $40,990), the Renault Koleos Intens FWD ($43,990), and perhaps the Skoda Karoq (just one spec-level in Australia - $35,290).
The Aircross’ secret weapon, which you can’t get on any other mid-size SUV, is its seats. Citroen calls them 'Advanced Comfort' seats, and they’re stuffed with memory foam “inspired by mattress technology.”
And it sounds like pamphlet hype, but it’s not. Once you’re seated, it’s like you're floating on air. A little bit of genius!
Citroen pairs this with reasonably-sized 18-inch alloy wheels and a unique suspension system which uses “progressive hydraulic cushions” (a nod to Citroens past) to soften the ride.
It’s a double down of comfort features, and really adds up to a lovely place to be behind the wheel. All for a similar price to its Peugeot sibling. Worth considering.
To tempt people away from the Toyota RAV4 juggernaut you need a distinctive brand personality, which the Karoq has in spades, as well as a standard features list long enough to entice but not so lengthy that it sends the asking price over the top.
And this new Karoq entry-grade model is set at $39,990, drive-away, which is a shot across the bow of the base RAV4 GX 2WD sitting at $39,760, before on-road costs.
It's also in the same ballpark as the X-Trail ST five-seat 2WD ($37,250 before on-roads) and Outlander ES five-seat 2WD ($37,740 BOC).
So, the balancing act between price and equipment lands with standard feature highlights including dual-zone climate control, adaptive cruise control, 18-inch alloy rims, auto LED headlights, an 8.0-inch multimedia touchscreen, wireless Android Auto and Apple CarPlay, a reversing camera, built-in nav and eight-speaker audio.
That's pretty handy, although it's worth noting while the start is keyless, entry to the car isn't, and while the Karoq Style and SportLine boast an auto tailgate, this grade misses out.
Clearly, there's been careful fine-tuning of the value equation but the car maintains a premium look and feel that stacks up well in the segment.
The C5 Aircross is powered by just one powerplant no matter which grade you pick. It’s a 1.6-litre turbocharged four-cylinder petrol engine, producing 121kW/240Nm.
It shares this engine with the Peugeot 3008 and the outputs compare well with the Renault Koleos’ Nissan-sourced 2.4-litre four-cylinder engine (126kW/226Nm) considering it’s much smaller and (theoretically) less thirsty.
The ever-smart Skoda Karoq is tough to beat in this segment with its 1.5-litre engine (110kW/250Nm) putting strong torque figures on the board.
The C5 Aircross sends power to the front wheels only via a six-speed automatic transmission, for a comparison the Koleos has a lackluster CVT auto, while the Karoq benefits from a seven-speed dual-clutch automatic.
The Karoq is powered by a 1.4-litre, all-alloy, direct-injected, turbo-petrol four-cylinder engine sending 110kW (at 6000rpm) and 250Nm (from 1500-3500rpm) to the front wheels via an eight-speed automatic transmission.
The 1430kg C5 is rated to consume 7.9 litres of mid-grade 95RON unleaded per 100km.
That’s about on-par for the segment, and in practice I managed a figure of 8.6L/100km. A litre over isn’t too bad for truly mixed driving.
The mid-grade fuel requirement is a bit of an annoyance, but it’s also to be expected from a small capacity turbocharged European engine. It’s primary competitors (with the exception of the Koleos) drink the same.
Skoda's official combined cycle fuel economy number for the Karoq is 6.5L/100km, the 1.4-litre turbo-petrol engine emitting 147g/km of CO2 in the process.
On the launch drive program for this new entry-level model, covering city, B-road and freeway running along the coast south of Sydney, NSW, we recorded an average of 7.6L/100km.
That's useful for a conventional combustion engine without the benefit of electric hybrid assistance. Worth noting, however, minimum fuel requirement is the pricier 95 RON premium unleaded.
You'll need 50 litres of it to fill the tank which equates to a theoretical driving range of 770km using the official figure or around 660km using our on-test result.
Straight up, the C5 Aircross is not the most exciting car you can drive. It’s not even exciting for the segment, with the focus being refreshingly distant from sporty.
You’ll be getting sluggish acceleration comprised of an occasionally lazy six-speed auto transmission and a dollop of turbo lag every time you depress the accelerator pedal.
But the C5 Aircross is, refreshingly, not about being sporty at all. I’d argue Citroen is one of the few carmakers that really ‘gets’ what driving an SUV should be about. Comfort.
See, this SUV more than makes up for its lackluster performance by being possibly the nicest place to be behind the wheel in the segment.
We’ve covered how unreal the seats are in terms of their quality memory foam padding, but it doesn’t end there. The C5 has the same excellent well balanced steering from the rest of the Citroen and Peugeot passenger car ranges, as well as sensibly-sized tyres on small alloy wheels and the hydraulic cushion suspension.
It all adds up to a ride that’s quiet and makes most road corrugations, imperfections and potholes a complete non-issue.
The suspension does have its limits, hitting a particularly sharp bump or pothole will have the car bouncing off its shocks, but it’s simply awesome on 90 per cent of Australian urban roads. I wish more SUV mid-sizers rode like it.
It’s also super quiet thanks to “extra insulation” in the engine bay and the small alloy wheels.
Despite riding on sizeable 18-inch alloys (shod with 215/50 Goodyear Eagle F1 rubber), first impressions behind the Karoq's wheel are dominated by how composed and refined it is.
Even on coarse, irregular B-roads the car remains supple yet balanced and well buttoned down in the corners. The steering is nicely weighted and road feel is good.
Skoda says the Karoq will accelerate from 0-100km/h in 9.2 seconds, which isn't ferociously fast but the 1.4-litre turbo four delivers its peak pulling power from 1500-3500rpm, which means you're never short of mid-range urge.
The smooth eight-speed auto also helps keep things on the boil although power delivery isn't always linear. Squeeze the throttle and the engine can take half a beat before responding in something of a rush.
Shift from 'Normal' to 'Sport' mode and the transmission will respond more urgently, holding on to ratios longer and changing down more readily. And if you want full control, move the lever over into the 'Tiptronic' manual position for satisfyingly rapid changes on-demand.
The engine remains quiet, only making its presence felt at higher revs, the supportive front seats remain comfortable over lengthy stints and the brakes (vented discs front, solid rotors rear) deliver firm, progressive stopping power even under the pressure of an enthusiastic twisty backroad run.
Under the heading of miscellaneous observations, the multimedia system is easy to navigate and quick to respond, the extending, height-adjustable front centre armrest is brilliant and the adaptive cruise system responds to changes quickly yet calmly.
The Aircross has the same set of active safety features no matter which grade you pick. This means auto emergency braking (AEB – works up to 85km/h) with forward collision warning (FCW), lane departure warning (LDW) with lane keep assist (LKAS), blind spot monitoring (BSM), driver attention alert (DAA), and traffic sign recognition (TSR) are all standard.
You’ll get the added benefit of front and rear parking sensors and a 360-degree parking view, which is excellent in its functionality.
Expected refinements include six airbags and the regular suite of electronic stability and brake controls.
It’s an impressive suite and has everything you’d expect in a new car – apart from the strange omission of active cruise control.
The C5 Aircross has not yet been rated by ANCAP (although its European full-safety spec equivalents have a maximum five-star EuroNCAP score).
The Skoda Karoq's previous five-out-of-five ANCAP star rating has timed out, given the assessment was from 2017, so it's now unrated.
But that doesn't mean it's underdone in terms of active crash-avoidance tech, this base version featuring AEB (operational from 4.0-250km/h) with pedestrian and cyclist detection, adaptive cruise control, 'Lane Assist', 'Side Assist' (with rear cross-traffic alert), Parking Distance Control (front and rear), a reversing camera, rear AEB as well as tyre-pressure and fatigue monitoring.
If a crash is unavoidable, there are seven airbags on-board - dual front, front side, full-length side curtain and a driver's knee bag.
Multi-collision brake minimises the chances of subsequent collisions following an initial impact and there are three top tethers and two ISOFIX anchors for baby capsules and/or child seats across the second row.
All current Citroens are covered by a five-year/unlimited kilometer warranty, matching the widely accepted industry standard.
That’s all well and good, but it’s the very erm… European service pricing which is the killer here.
The C5 Aircross is covered by a capped price servicing program which costs between $458 and $812 per yearly visit, for an average of $602 per year for the life of the five year warranty.
It’s a bit of a let down given the Citroen’s cheapest fixed-price service is the equivalent to an expensive service at more mainstream brands.
Skoda is ahead of the mainstream pack, offering a seven-year, unlimited kilometre warranty, which is two years up on the majority of the Karoq's competitors.
Roadside Assist is complimentary for the first year, renewed annually if you have your Karoq serviced at an authorised Skoda dealer.
The main service interval is 12 months/15,000km, which is in line with most of the competition, and Skoda offers a seven-year service pack for $2750, or $393 per workshop visit, which is competitive with much of the segment but some way off the Toyota RAV4 non-hybrid at $215 per service on a capped-price deal.
On top of that, through Skoda Choice you can opt for a Guaranteed Future Value offer ranging up to five years, with variable deposit and finance currently at a 6.99 per cent rate.
At the end of the term you can trade-in for a new Skoda, pay out the balloon amount and keep the car or simply hand it back.