Citroen C4 vs Mercedes-Benz C250

What's the difference?

It’s weird, wonderful and fun, in more ways that one. I think every segment could use an oddball alternative like the C4. Citroen has successfully transformed it from a hatch to a small SUV with a difference. It’s not going to be for everyone – few Citroens are – but those who are willing to take a chance will be rewarded with a surprisingly competitive little package that stands apart from the crowd.

Baby steps these might be, but they're important ones for Benz. The new in-cabin tech and clever engine in the cheapest models only strengthen the C-Class proposition, without taking anything away from the drive experience, cabin ambiance and utterly sublime ride.

In short, Mercedes' reign at the top of the premium mid-size segment is unlikely to be toppled anytime soon.

It’s really hard to stand out in Australia’s busy marketplace, especially in this small SUV space, where there doesn’t really seem to be as much of a design rulebook as there is in other segments.

Rooflines are wildly different, as are beltines and light profiles. While some may decry the fall of the hatchback to these more high-riding options, at least some of them are bringing fresh design ideas to the car world.

Our C4 is a great example. An SUV perhaps in profile only, it sports a slinky descending roofline, tall, contoured bonnet, a frowny-face LED profile, and characterful plastic claddings, which are a continuation of Citroen’s ‘Airbump’ elements, which gave cars like the previous-generation C4 Cactus such a unique look.

The rear is this car’s most confronting angle, with a post-modern approach to the light profile, and in reference to C4s past, a spoiler integrated into the rear tailgate.

It looks cool, contemporary, and I think is successful in its aim to blend the sporty elements from the hatch world with the sought-after high-riding elements of an SUV.

It certainly caught a few eyeballs in my time with it, and if nothing else, a bit of attention is something the Citroen brand desperately needs.

In the past you could rely on this brand to give you a funky interior, but one that sadly also came with its fair share of sub-par plastics and strange ergonomic. So I’m pleased to report that the new C4 dips into the better looking and feeling Stellantis parts catalogue for a still interesting yet more coherent experience this time around.

The modern look and feel of this car continues with interesting seat designs, a high-riding dash with a higher degree of digitization than before, and improved ergonomic features (even over some notable Peugeots). We’ll talk more about those in the practicality section, but the C4 feels as weird and different from behind the wheel as you’d hope , with an odd dash profile, a fun and minimalist steering yoke, and attention-to-detail elements, like a detail strip that runs through the door trims and across the seats.

These elements are welcome and help separate this Citroen from its Peugeot siblings. It will need this going forward, as it also now shares much of its switchgear and screens with its sister brand.

This is largely a good thing, with the 10-inch screen looking and feeling good and slotting into this car’s design nicely.

Perhaps not quite blink and you’ll miss them, but we're not talking radical changes either, folks. Benz tells us as much as 50 per cent of the C-Class components are new or changed, but it has clearly subscribed to the 'if it ain’t broke' philosophy in the design department.

Yes, there are new bumpers front and rear, new LED light configurations and new colours and wheel designs, but we’re not talking huge changes outside. Still, the C-Class cuts a fine figure on the road, what with its intricate alloys, bonnet-defining grille and simple, understated body contours. Australia will take every available body style, too, including sedan, coupe, cabriolet and - our personal favourite - the 'estate' station wagon.

The C 43 AMG now gets the twin-blade grille design used on the V8-powered models, as well as a two pairs of rounded exhaust tips at the rear.

Inside, though, the changes are more substantial. For one, the new-generation Mercedes Touch Control steering wheel arrives as standard, as does a new and very effective 12.3-inch screen that replaces the traditional dials in the instrument cluster (standard on every model). 

The cabin remains a peaceful and premium-feeling space, with a fine use of materials (including quilted leather on the door panels, polished silver or faux-wood for the centre console and leather for the steering wheel), and Benz deserves credit for ensuring that sense of luxury extends to backseat riders. 

The C4 brings some interesting practicality elements. There are a few areas where it’s even better than the improved layouts of recent Peugeot models.

The cabin feels spacious, with the C4’s relatively long wheelbase providing ample room in both rows. Adjustability is good for the driver, although it is worth noting that the seats have an odd blend of manual adjust for sliding fore and aft, contrasted with electrical adjust for seat height and tilt.

Comfort is superb from the memory-foam stuffed and thick synthetic-leather-clad seats. I don’t know why more cars don’t adopt this approach to seat design. You sink into these seats and are left feeling like you’re floating above the ground rather than sitting on something. The feeling here is unmatched in the small SUV space.

The massage function is a wholly unnecessary addition, and with the thick seat cladding, it didn’t really add much to the experience.

The seat bases aren’t too high either, unlike some cars in the SUV class, but the dash design itself is very tall, so people shorter than my 182cm height might find extra adjustment is required to see over the bonnet.

There are large bottle holders in each door with a very small bin; dual cupholders in the centre console, and a small armrest console box.

There’s also an odd little two-tiered shelf under the climate unit, with a removable base for extra storage underneath. It seems to me that the top shelf is a missed opportunity to place a wireless charger, although connectivity is handy with the choice of USB-C or USB 2.0 to connect to the wired phone mirroring.

A big win is the presence of a full dial set for not just volume but the climate unit too. This is something the Citroen scores over some of the new Peugeots, which have moved the climate functions to the screen.

Somewhat less wonderful are the digital dash cluster and holographic head-up display. These seem to be a bit redundant in the information they display to the driver, and the digital dash has no customisation, leaving me wondering what the point of it is.

The C4 also has some interesting innovations on the front passenger side. It has an unusually large glovebox and a neat little sliding tray, which looks like something from a Bond car.

It also has a slide-out tablet holder. This odd little thing lets you securely mount a tablet to the dash to provide a multimedia solution for the front passenger, which may be good for entertaining larger kids on longer journeys. Or adults who don't want to talk to the driver. It’s a neat inclusion, but I’m not sure how many people will use it in the real world.

The back seat offers a remarkable amount of room. I’m 182cm tall and had heaps of knee room behind my own driving position. The nice seat trims continue, as does the patternwork and detailing, which is the kind of attention to detail you don’t always get from rivals.

Headroom is a little limited, but you also score dual adjustable air vents and a single USB port.

The boot comes in at a hatch-sized 380-litres (VDA). It’s a neat, square shape with no little cutaways at the sides and is just big enough to fit our full CarsGuide demo luggage set, but leaves no room to spare. The C4 features a space-saver spare wheel under the floor.

It all depends, really. All C-Class variants sit on the same 2840mm wheelbase, and stretch 1810mm in width. The sedan, coupe and cabriolet versions measure 4686mm in length, while the Estate’s bigger cargo area increases its size to 4702mm.

Predictably, then, the estate offers the most useable (VDA) boot space, with 490 litres with the rear seats in place, swelling to 1510 litres with the rear seats folded flat. The sedan version is next on the cargo-carrying list, with 455 litres, followed by the 380 litres of the coupe and 285 litres of the cabriolet.

We spent our entire time in the four-door sedan models, and we can report a spacious and comfortable space for driver and passenger (you could play ping pong on the wide centre console) with two cupholders and room in each of the front doors for bottles. There’s all the USB and power connections you might need (most housed in a deep storage bin that separates the front seats) and the more expensive models offer wireless charging for compatible phones, too.

Climb into the sedan’s back seat, and you’ll find impressive legroom (behind my own 176cm driving position), but headroom - especially in sunroof-equipped cars - feels a little tighter. The rear seat is actually wide enough to fit three adults at a pinch, but the tall and bulky tunnel absolutely obliterates leg room for the middle-seat rider.

There are two cupholders in the pulldown divider that separates the backseat, as well two ISOFIX attachment points. Rear occupants also get there own air vents, as well as a 12-volt power source.

Mercedes is so far keeping mum on the details, ahead of the updated car’s arrival in August, but you can expect to see prices climb a little from their current levels ($61,900 - $100,611, and $120,642 for the C 43 cabriolet).

The C200 will retain 18-inch alloy wheels, artificial leather (and electric in the front) seats, nav, ambient interior lighting and keyless entry and push-button start, but critically adds a new 12.3-inch screen in the driver’s binnacle that replaces the traditional dials. It joins a landscape-oriented 10.25-inch centre screen - both now standard across the C-Class range - which propels the cabin into a clean and modern-feeling future.

The C220d and C300 features list will likely change little, but all get Mercedes’ new 'Touch Control' steering wheel, as well as new LED head and tail-lights, while the C 43 AMG 4Matic gets the best of Merc's autonomous driving technology. 

Expect more information to arrive around July.  The C 63 AMG is also due for updating, with a new model scheduled to arrive around December. 

The C4’s single trim level has a single engine, and it’s a good one; a peppy 1.2-litre three-cylinder turbo.

It appears elsewhere in the Stellantis catalogue and has been refreshed for the 2022 model year with a new turbo and other small refinements. In the C4 it produces 114kW/240Nm and drives the front wheels via an Aisin-sourced eight-speed torque converter automatic transmission.

No dual-clutches or CVTs to be found here. This sounds good to me, but is it good to drive? You’ll have to read on to find out.

It’s here where the C-Class is at its most updated, serving up a new turbocharged 1.5-litre hybrid engine in the entry-level C200. Alone, it’s good for 135kW/280Nm, but it’s combined with a clever 48-volt system that adds up to 11kW of bonus power low in the rev range, happily plugging the power void usually left by turbo lag when taking off, or if you plant your foot when overtaking.

The C300 is powered by a more conventional 2.0-litre, four-cylinder good for 190kW/370Nm, while the sole diesel (in the C220d) is a four-cylinder unit that produces 143kW/400Nm. All are paired with a nine-speed automatic transmission.

The C 43 4Matic's engine remains a fabulous thing, only now tweaked for a little bit more power. It's good for 287kW/520Nm, and is paired with a nine-speed transmission that sends the power to all four wheels, albeit with a bias toward the rear tyres.

Despite the little turbocharged engine and the abundance of ratios in that transmission, the Citroen C4 disappointed me a little bit when it came to real-world consumption.

The official/combined consumption sounds reasonable at just 6.1L/100km, but after a week of driving in what I would consider realistic combined conditions my car returned 8.4L/100km.

While it’s not terrible in the wider context of small SUVs (a segment that is still packed with naturally aspirated 2.0-litre engines), it could be better.

The C4 also needs at least mid-shelf 95RON unleaded fuel and has a 50-litre fuel tank.

Let’s start with the C200, where the addition of the clever hybrid system has helped drop fuel use to a claimed 6.0-6.3 litres per hundred kilometres. The old car delivered 6.5 per hundred, but was slightly quicker from 0-100km/h (7.2sec- 7.7sec). 

The C300 will sip a claimed 6.5-6.9L/100km on the same cycle, while the diesel requires a miserly 4.7 litres. The C 43 is the thirstiest, of course, needing 9.1-9.3L/100km on the same cycle. 

The C200 makes do with a 41-litre tank (as does the diesel) while the C300 steps that up to a 66-litre tank. And all those numbers related to the sedan body shape, so expect some slight variations if you’re shopping for a coupe cabriolet or estate.

Driving the C4 is an interesting experience because it approaches the road a little differently from most of its rivals.

It really leans into Citroen’s newfound comfort-focused niche with the seating and suspension. This results in an overall experience that is a bit unique in the market, and quite pleasant, too.

The ride really is quite good. It’s not a fully hydraulic system but has dual-stage dampers that essentially smooth out corrugations and much of the nasty stuff that comes into contact with the tyres.

It’s odd because you can hear the big alloys crashing about on the road, but ultimately you feel little of it in the cabin. What’s more impressive is Citroen has managed to imbue the C4 with this floating-on-the-road feeling, while maintaining enough of a ‘real’ driving position to make it feel like you’re sitting in the car and not on it.

The overall result is impressive. The comfort extends to the seats, as mentioned, which really do still feel floaty and supportive even after hours on the road. It also extends to the steering, which has a very light tune. This is a bit unsettling at first, as it feels like it has a large dead-zone in the centre, but it is also speed dependent, so once you’re cruising it regains a significant amount of feel. You can also manually bring back a bit of firmness by setting this car to its Sport drive mode, which is unusually good.

This means you can have an ease of operation in tight quarters while maintaining enough feel to make it fun to drive when you need to ask more of it. Clever.

Speaking of fun, the revised 1.2-litre three-pot is a hoot. It has a distant but entertaining gruff tone under pressure, and surges forward with just enough urgency to not leave you really wanting for power.

It’s not what I would call quick, but it has a raucous attitude paired with a well-behaved torque converter auto to make it truly entertaining. When you push it, there’s a moment of turbo lag followed by a lump of torque, which the transmission lets you ride out before decisively snapping into the next gear. I like it.

Again, it's not quick, but it punches just enough above its weight to leave you with a smile when you stick your boot in. To have that in a car otherwise so focused on comfort is an unexpected pleasure.

The dash cluster could use some work, as could visibility out of the cabin. The small aperture out the rear and tall dash line could leave some drivers feeling a bit claustrophobic. While the engine is fun to engage with, the turbo lag could potentially be a source for annoyance at times, too.

Brief negatives aside, I think the C4's drive experience really brings something unique, fun, and comfortable to the small SUV space.

Keen to sample the new hybrid tech in the C200, we made a beeline for the cheapest C-Class. And if you’d told me, even a handful of years ago, that a piddly 1.5-litre engine would be enough to drag the 1555kg Benz around, I’d have labelled you crazier than Donald Trump's Twitter account. 

The C200’s system is a unique hybrid set-up, in the sense that it only delivers extra power in the tiniest of circumstances, but they’re the areas that it really needs it. From a standstill, the electric motor delivers its extra 11kW of oomph at just the right moment need to help get you moving (the same when overtaking) and it does genuinely make a difference. 

It can’t completely overrule the concrete laws of physics, though. Plant your foot on anything that even looks like a hill and you can definitely hear that 1.5-litre engine working hard - interrupting the ambience of the cabin - but keep it in the sweet-spot of the rev range and it’s a quiet, capable-feeling engine that delivers more punch than its size might suggest.

On Germany’s epic autobahns, the needle even sailed past 215km/h without too much encouragement (even if I could have knitted a sweater in time it took to to close the last 10-or-so-kilometres). Is that relevant for Australia? Sadly not, but it does suggest the engine is more capable than we will ever need it to be.

Elsewhere, the not-too-different C-Class rides an absolute dream, smooth-sailing over bumps and road imperfections, and the cabin is serene and comfortable - though there was more wind noise at times than I was expecting.

Downsides? Well, the cheapest C-Class doesn’t feel the most dynamic offering, with the light steering serving up a slight disconnect between the steering wheel and the road below in its most comfortable settings. Switching to Sport improves matters, but if you’re life is mostly city and suburbs, it will matter little.

The nine-speed transmission can behave oddly at times, too; smooth and lightning fast as it climbs the gears, and mostly perfect on the way back down. But I noticed a definite thump occasionally as it shifted down from second to first gear, which stripped a little refinement from the drive experience.

It's more noticeable in the C 43 4Matic AMG, but it's vastly overshadowed by the thick and meaty power delivery from that stonking turbocharged engine. It's a rocket, and while it's not as fast or as loud as its C 63 big brother, I honestly think the tweaked C 43 is all the AMG I'd ever need.

Detailed specifications for Australia are still being finalised for the C-Class, but we don’t think the standard safety equipment will change much.

So expect a comprehensive suite of airbags (including front, front-side, head for the first and second rows and a driver knee bag), joined by the usual kit of traction and braking aids on the C200. Blind-spot assist, tyre-pressure monitoring and AEB - part of the Collision Prevention Assist Plus package - also arrive as standard. 

Higher trim levels will nab active cruise, with stop and go, rear cross-traffic alert, active blind-spot monitoring system and active lane keep assist, while the C 43 scores Mercedes' most advanced auto-driving tech.

Ownership has always been a tough topic for unusual Euros like the C4, and that seems to continue here. While Citroen offers a competitive five-year and unlimited-kilometre warranty for all its new products, it’s the service costs that will hurt the most.

While most Japanese and Korean brands are competing to really keep these numbers down, the C4’s average yearly cost, according to the provided schedule, comes in at an average of $497 for the first five years. That’s nearly double the cost of Toyota’s C-HR!

The C4 Shine will need to see a service centre once a year or every 15,000km, whichever occurs first.

While specific maintenance pricing is yet to be confirmed, each of these models is covered by three-year warranty, with service intervals pegged at 25,000km or 12 months.